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Command Center Jobs (NOW HIRING)

CoreWeave

Command Center Technician

Kenilworth, NJ · On-site

As a Command Center Technician, you will serve as the front-line mission control for our global data center fleet. Where a site technician walks the floor, you walk the fleet - conducting structured ...

Witt O'Brien's

Command Center Operator

Houston, TX · On-site

Ambipar Command Center Operator Position Summary We are an established Global consulting firm in need of a reliable and talented Emergency Response Operator within our Global Command Center. Your ...

Witt O'Brien's

Command Center Operator

Houston, TX

Ambipar Command Center Operator Position Summary We are an established Global consulting firm in need of a reliable and talented Emergency Response Operator within our Global Command Center. Your ...

CoreWeave

Command Center Technician

Kenilworth, NJ

As a Command Center Technician, you will serve as the front-line mission control for our global data center fleet. Where a site technician walks the floor, you walk the fleet -- conducting structured ...

Berkley

Command Center Manager

Wilmington, DE · On-site

Responsibilities What You'll Do As our Command Center Manager , you'll lead a team of Level I and II Analysts across multiple shifts, ensuring seamless 24x7x365 operations of our enterprise data ...

Berkley

Command Center Manager

Wilmington, DE · On-site

Responsibilities What You'll Do As our Command Center Manager , you'll lead a team of Level I and II Analysts across multiple shifts, ensuring seamless 24x7x365 operations of our enterprise data ...

Berkley

Command Center Manager

Wilmington, DE · On-site

What You'll Do As our Command Center Manager , you'll lead a team of Level I and II Analysts across multiple shifts, ensuring seamless 24x7x365 operations of our enterprise data centers. You'll be ...

GardaWorld

Global Command Center

Lisle, IL · On-site

$21/hr

GardaWorld Security Services is Now Hiring a Global Command Center Operator Ready to suit up as a Global Command Center Operatro? What matters most about a role like this is your sharp eye, capturing ...

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Command Center information

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How much do command center jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for command center in the United States is $24.65, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.44 per hour, depending on experience, location, and employer.

What is a command center and what do people working there do?

A Command Center is a centralized location where teams monitor, manage, and coordinate critical operations, often using real-time data and communication tools. Employees in a command center oversee the status of systems, respond to incidents or emergencies, and ensure business continuity. They may work in industries like IT, security, transportation, or emergency services, depending on the organization's needs. The primary goal is to maintain smooth operations, quickly address issues, and support decision-making during critical events.

What are the key skills and qualifications needed to thrive as a command center operator, and why are they important?

To thrive as a Command Center Operator, you need strong analytical skills, attention to detail, and experience in monitoring and incident response, often supported by a degree in information technology, security, or a related field. Familiarity with network monitoring tools, incident management systems, and sometimes certifications like CompTIA Security+ or ITIL are commonly required. Effective communication, problem-solving abilities, and the capacity to work calmly under pressure are standout soft skills for this role. These skills and qualities are essential to ensure rapid decision-making, incident resolution, and the continuous operation of critical systems.

What are the main challenges faced by professionals working in a command center and how can they be managed?

Professionals in a Command Center often face challenges such as rapidly responding to emergencies, managing high volumes of information, and coordinating with multiple departments under pressure. To manage these challenges effectively, strong communication skills, the ability to prioritize tasks, and familiarity with relevant technology platforms are essential. Many organizations provide ongoing training and support to help Command Center staff stay updated and resilient, ensuring smooth operations and quick decision-making during critical situations.

What is the difference between Command Center vs Network Operations Center (NOC)?

AspectCommand CenterNetwork Operations Center (NOC)
Primary FocusMonitoring and managing overall operations, incident response, and strategic coordinationMonitoring, maintaining, and troubleshooting network infrastructure and connectivity
Work EnvironmentControl rooms, command hubs, often in various industries like security, transportation, or emergency servicesData centers, network operation rooms, primarily in IT and telecommunications sectors
Required CredentialsVaries by industry; often includes certifications like CISSP, security clearances, or emergency management trainingNetworking certifications such as CCNA, Network+, and relevant IT credentials

While both roles involve monitoring and incident management, a Command Center oversees broader operational activities and strategic decisions, whereas a Network Operations Center focuses specifically on network infrastructure and connectivity issues. Understanding these differences helps in choosing the right career path or job search focus within operational roles.

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Command Center jobs near you
Infographic showing various Command Center job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $51,269 per year, or $24.6 per hour.

Command Center Specialist

Fort Worth, TX • On-site

FirstCash, Inc.
Banking and Credit Intermediation • 10K+ employees
Learn more about FirstCash, Inc.external

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

FirstCash rating

5.3

Company rating: 5.3 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

Job description

Description
Position at First Cash
What Makes a FirstCash Security Monitoring Tech.?
The Command Center is the primary point of contact for employees, customers, facilities, security officers, and other vendors for safety and security issues and inquires. The Event Monitoring Technician is responsible for the remote monitoring of our stores via live video/audio. This position will respond to security events in real time by manipulating the store security features to neutralize threats. This includes triggering audio alarms, deploying countermeasures and contacting local emergency responders.
RESPONSIBILITIES
  • 24/7 audio and video monitoring of all First Cash locations in the U.S.
  • When notified of an event, verify live/recorded video feeds to assess situation
  • Partner with local police departments to ensure threats are neutralized
  • Communicate with store management & Security Department post-event as directed by procedure
  • As needed, pull recorded video for management and police to review
  • Troubleshooting and facilitating problem resolution
  • Collaborating with Manager to identify process, quality and equipment improvements
  • Ensuring the safety of First Cash employees and customers by monitoring and responding to events

QUALIFICATIONS
  • Ability to work 6PM to 6AM (Additional hours and overtime opportunities may be available based on business needs.)
  • Ability to communicate effectively in person, via phone and email
  • Strong customer service skills
  • High School diploma or GED
  • Prior military technical experience is a plus (a tech related MOS)
  • Must have a strong proficiency with computers and various software; experience with MS Windows Excel and Outlook required; Manitou is a plus
  • Able to work well in stressful situations and handle pressure
  • Strong Ability to multi-task
  • Attendance and punctuality are essential and expected
  • Audio/Video skills & troubleshooting a plus
  • Ability to work flexible schedules including nights, weekends, holidays, periodic overtime and unscheduled shifts

Who is FirstCash?
FirstCash has more than 3,000 total pawn stores in the U.S. and Latin America, including all states in Mexico and the countries of Guatemala, Colombia and El Salvador, which sell a wide variety of jewelry, electronics, tools, appliances, sporting goods, musical instruments and other merchandise, and that make small non-recourse pawn loans secured by pledged personal property.
FirstCash, through its wholly owned subsidiary, American First Finance (AFF), also provides and services retail installment sales contracts, lease purchase agreements, and bank loans for a variety of consumer goods and services through a nationwide network of over 13,000 active retail merchant partner locations.
FirstCash employs a total of approximately 20,000 people in the U.S. and Latin America. FirstCash is a component company in both the Standard & Poor's MidCap 400 Index® and the Russell 2000 Index®.
What We Offer:
  • Comprehensive Medical, Dental, Vision, Life, Supplemental, and other insurance options for eligible employees
  • Vacation:
    • After 6 months of service - 40 hours
    • After 1 year of service - 80 hours annually
    • After 5 years of service - 120 hours annually
    • Eligible Full-time employees receive paid vacation leave based on their tenure with the Company as follows:
  • SICK:
    • After 6 months of service - 8 hours
    • After 1 year of service - 16 hours annually
    • After 5 years of service - 24 hours annually
    • Full-time employees receive paid sick leave based on their tenure with the Company as follows:
  • Participation in the FirstCash 401k program after six (6) months of employment.
  • Tuition Reimbursement with FirstCash Education (allowing UP TO $2,000 per year) is available to full-time employees who meet the minimum program requirements.
  • Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!
  • Access to the FirstCash Pet Insurance program

Note: The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.
Submission of your application confirms your "opt-in" desire to receive additional phone, text and email communications from the FirstCash Talent Acquisition Team. These communications include information about the specific job you applied for and other potential opportunities available at FirstCash. Message and data rates may apply. You can unsubscribe to text messages by replying STOP to the message at any time. You can unsubscribe from email communications by clicking unsubscribe, within the email, at any time. Visit https://firstcash.com/privacy-policy for additional questions or information.
FirstCash Holdings, Inc. is an Equal Opportunity Employer
FirstCash Holdings, Inc. is committed to the full inclusion of all qualified individuals. In keeping with this commitment, FirstCash will ensure that individuals with disabilities are provided with reasonable accommodation. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process; to perform the essential functions of the job; and/or to receive all other benefits and privileges of employment, please contact Human Resources at [email protected] or (800)645-2611 Ext. 1

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