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Gsoc Supervisor Jobs (NOW HIRING)

Description GSOC Supervisor Global Security Operations Center | Plano, Texas | Hourly, Full-Time Specialized operates an enterprise-grade Global Security Operations Center (GSOC) 24/7/365 from a ...

GSOC Supervisor Global Security Operations Center | Plano, Texas | Hourly, Full-Time Specialized operates an enterprise-grade Global Security Operations Center (GSOC) 24/7/365 from a purpose-built ...

The GSOC Supervisor plays a pivotal role in maintaining operational efficiency, enhancing security protocols, and creating a culture of professionalism and exceptional customer service. This role ...

The GSOC Supervisor plays a pivotal role in maintaining operational efficiency, enhancing security protocols, and creating a culture of professionalism and exceptional customer service. This role ...

GSOC Supervisor

Boulder, CO · On-site

$112 - $187/hr

As a Global Security Operations Center (GSOC) Supervisor, you will lead operational shifts and manage initial quality control for GSOC output. You will bridge the gap between OSTs and leadership ...

GSOC Supervisor

Corsicana, TX · On-site

$65 - $85/hr

About the role The GSOC Assistant Supervisor provides operational leadership and support within the Global Security Operations Center, helping ensure the safety and security of company personnel ...

GSOC Supervisor

Corsicana, TX · On-site

$60 - $85/hr

About the role The GSOC Assistant Supervisor provides operational leadership and support within the Global Security Operations Center, helping ensure the safety and security of company personnel ...

As a Global Security Operations Center (GSOC) Supervisor, you will lead operational shifts and manage initial quality control for GSOC output. You will bridge the gap between OSTs and leadership ...

About the role The GSOC Assistant Supervisor provides operational leadership and support within the Global Security Operations Center, helping ensure the safety and security of company personnel ...

The role is based in Minneapolis, MN and reports to the GSOC Supervisor. GSOC Analysts are responsible for monitoring physical security functions, detecting and assessing risks, and reporting ...

The role is based in Minneapolis, MN and reports to the GSOC Supervisor. GSOC Analysts are responsible for monitoring physical security functions, detecting and assessing risks, and reporting ...

The Global Security Operations Center (GSOC) Operator, under guidance of GSOC Supervisor, is responsible for assisting company personnel in all concerns that pertain to safety and security for ...

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Gsoc Supervisor information

What is a GSoC supervisor?

GSoC Supervisors, often referred to as mentors or organization administrators, are experienced professionals who guide and support students participating in Google Summer of Code (GSoC). Their responsibilities include helping applicants select suitable projects, reviewing proposals, providing technical guidance, and evaluating students' progress throughout the program. Supervisors play a crucial role in ensuring a successful learning experience for students and the overall success of their organization's participation in GSoC.

What are the key skills and qualifications needed to thrive as a GSoC supervisor, and why are they important?

To thrive as a GSOC Supervisor, you need a background in security operations, strong situational awareness, and experience in crisis management, typically supported by relevant certifications like CPP or PSP. Familiarity with security information management systems, CCTV monitoring platforms, and incident response software is crucial. Outstanding leadership, decision-making, and communication skills help you coordinate teams and manage high-pressure situations effectively. These capabilities ensure safety, fast incident resolution, and operational continuity within a global security operations center.

What are some common challenges faced by a GSoC supervisor during the program, and how can they be effectively managed?

As a GSoC Supervisor, one of the main challenges is balancing mentorship responsibilities with other professional commitments, especially during peak periods like project milestones and evaluations. Additionally, supervisors often need to adapt their communication style to support students from diverse backgrounds and varying levels of experience. Effective management involves setting clear expectations early, maintaining regular check-ins, and fostering a supportive, open environment where students feel comfortable asking questions. Leveraging collaboration tools and active participation in the wider organization’s community can also help address these challenges and ensure a successful mentoring experience.

What is the difference between Gsoc Supervisor vs Gsoc Mentor?

AspectGsoc SupervisorGsoc Mentor
Required credentialsTypically requires experience in project management and technical expertiseRequires technical knowledge in specific project areas, often with mentoring experience
Work environmentOversees multiple students and projects, coordinating with organizationsProvides direct guidance and support to individual students
Employer and industry usageUsed by Google Summer of Code organizations and open-source projectsUsed by mentors within organizations to guide students

The main difference between a Gsoc Supervisor and a Gsoc Mentor lies in their scope of responsibilities. Supervisors oversee entire projects and coordinate multiple students, while mentors focus on guiding individual students through technical and project-related challenges.

More about Gsoc Supervisor jobs

What cities are hiring for Gsoc Supervisor jobs?

Cities with the most Gsoc Supervisor job openings:

What job categories do people searching Gsoc Supervisor jobs look for?

The top searched job categories for Gsoc Supervisor jobs are:

Infographic showing various Gsoc Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago


Metro One LPSG rating

5.7

Company rating: 5.7 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

74th of 118 rated security


Job description

Description
GSOC Supervisor
Global Security Operations Center | Plano, Texas | Hourly, Full-Time
Specialized operates an enterprise-grade Global Security Operations Center (GSOC) 24/7/365 from a purpose-built facility in Plano, Texas. As a GSOC Supervisor, you will own the operations floor during your assigned shift-leading operators, maintaining procedural standards, managing escalations, and taking command when incidents require elevated response.
This is a working supervisor role for an experienced security professional who can lead a high-performing team, make sound decisions under pressure, and continuously develop the people and processes that support the operation.
The Role
As a working shift supervisor, you will direct GSOC Operators in real time, manage escalations, and assume incident command during critical or complex events. You will ensure every event is handled according to established standards through Aurix™, our proprietary automation platform.
You will be accountable for the overall quality and performance of your shift, including response times, documentation, procedural compliance, incident management, and team readiness.
What You'll Do
Lead the Floor
  • Direct, support, and coach GSOC Operators throughout the shift.
  • Balance workloads across positions and ensure appropriate staffing and coverage.
  • Maintain a clear and current common operating picture across all active incidents and operations.
Own Escalations
  • Take command of critical, complex, and high-priority incidents.
  • Make and approve real-time response decisions within established authority and procedures.
  • Serve as the primary shift-level point of contact for GSOC management and designated client stakeholders.
Enforce the Standard
  • Ensure operators consistently follow SOPs, post orders, escalation matrices, and established response protocols.
  • Identify procedural deviations and address them immediately.
  • Reinforce accountability while maintaining a professional and productive operating environment.
Drive KPIs & SLAs
  • Hold the shift accountable for established response-time, accuracy, productivity, and service-level targets.
  • Monitor operational performance and identify trends or deficiencies before they impact service quality.
  • Use performance data to drive coaching, corrective action, and continuous improvement.
Assure Quality
  • Review incident logs, reports, alarm dispositions, and dispatch decisions for accuracy and completeness.
  • Correct documentation or procedural issues in real time whenever possible.
  • Ensure incidents are properly escalated, documented, and closed in accordance with established standards.
Develop the Team
  • Coach, train, and mentor GSOC Operators throughout the shift.
  • Verify operator readiness, required training, and applicable certifications.
  • Provide consistent feedback and development opportunities to build a strong internal talent pipeline.
Command Critical Events
  • Serve as the operational lead during emergencies, major security events, and other high-impact incidents.
  • Activate the appropriate incident-management process and coordinate resources in accordance with established procedures.
  • Notify GSOC management and leadership at defined escalation triggers.
Improve the Operation
  • Identify opportunities to improve SOPs, escalation matrices, post orders, and operational workflows based on real-world events and lessons learned.
  • Support continuous improvement initiatives and operational reviews.
  • Ensure effective shift handoffs and transfer a complete, accurate operating picture to the incoming supervisor.
What We're Looking For
  • High school diploma or equivalent required. College coursework or a degree in security, criminal justice, emergency management, or a related field is preferred.
  • Prior supervisory or lead experience in a GSOC/SOC, command center, dispatch, alarm monitoring, or 24/7 security operations environment.
  • Professional background in the security industry, military, law enforcement, or a related field.
  • Working knowledge of video surveillance systems (CCTV/VMS), access control, intrusion alarms, and emergency response/escalation procedures.
  • Demonstrated ability to lead calmly and effectively under pressure while holding a team accountable to established standards.
  • Strong written and verbal communication skills, including incident documentation, operational briefings, and stakeholder communications.
  • Strong judgment, situational awareness, and decision-making skills.
  • Ability to manage multiple concurrent incidents while maintaining overall operational awareness.
  • Availability to work rotating shifts in a 24/7/365 operation, including nights, weekends, and holidays.
  • Ability to obtain a Texas Level II Non-Commissioned Security Officer License and any additional supervisory licensing required. Specialized sponsors and supports licensing for qualified hired candidates.
What Sets You Apart
  • Enterprise or corporate GSOC/SOC supervisory experience.
  • Experience developing, implementing, or refining SOPs, escalation matrices, post orders, and shift standards.
  • Hands-on experience with PSIM, security operations platforms, automation tools, or incident-management systems.
  • Emergency dispatch, 911/EMD, telecommunicator, or crisis-communication leadership experience.
  • Experience managing performance against operational KPIs and SLAs.
  • Experience conducting incident reviews, quality assurance, and corrective-action processes.
What We Offer
  • Weekly pay.
  • Competitive hourly compensation: - based on experience and shift assignment.
  • Medical, dental, and vision insurance.
  • 401(k) retirement plan.
  • Paid time off.
  • Leadership development and professional training.
  • A clear career path into GSOC management.
  • A purpose-built Plano GSOC operations floor equipped with modern security technology and tools.
Schedule & Location
This is an on-site, full-time, hourly working-supervisor position at the Specialized Global Security Operations Center in Plano, Texas.
The GSOC operates 24/7/365, and employees must be available to work rotating shifts, including nights, weekends, and holidays. Final shift assignments will be confirmed during the hiring process.
Reports to: GSOC Management
Ready to Lead a Room That Matters?
If you're ready to lead a team, take command when it matters most, and help build a stronger security operation, apply today and help set the standard in security.
Specialized is an Equal Opportunity Employer. Employment is contingent upon successful completion of pre-employment screening and applicable Texas licensing requirements.
Setting the Standard in Security.
Powered by Aurix™
Leading the industry with human-led, tech-forward security systems.
SpecializedHQ.com | info@specializedhq.com

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