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Work From Home Traffic Operations Center Operator Jobs

Twilio

Global Security Operations Center Operator

$18.50 - $22.75/hr

Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes ... Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process ...

Twilio

Global Security Operations Center Operator

$18.50 - $22.75/hr

If your career is just starting or hasn't followed a traditional path, don't let that stop you from ... Ability to work 'non-standard' shift hours, to overlap as needed with colleagues and stakeholders ...

IQVIA

Work from Home

Tucson, AZ · Remote

$18/hr

Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ... Recognize operational challenges and suggest recommendations to management, as necessary * Ability ...

IQVIA

Work from Home

Boise, ID · Remote

$18/hr

Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ... Recognize operational challenges and suggest recommendations to management, as necessary * Ability ...

IQVIA

Work from Home

Grand Junction, CO · Remote

$18/hr

Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ... Recognize operational challenges and suggest recommendations to management, as necessary * Ability ...

IQVIA

Work from Home

Indianapolis, IN · Remote

$18/hr

Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ... Recognize operational challenges and suggest recommendations to management, as necessary * Ability ...

IQVIA

Work from Home

Cleveland, OH · Remote

$18/hr

Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ... Recognize operational challenges and suggest recommendations to management, as necessary * Ability ...

IQVIA

Work from Home

Cincinnati, OH · Remote

$18/hr

Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ... Recognize operational challenges and suggest recommendations to management, as necessary * Ability ...

IQVIA

Work from Home

Fort Collins, CO · Remote

$18/hr

Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ... Recognize operational challenges and suggest recommendations to management, as necessary * Ability ...

IQVIA

Work from Home

Littleton, CO · Remote

$18/hr

Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ... Recognize operational challenges and suggest recommendations to management, as necessary * Ability ...

IQVIA

Work from Home

Colorado Springs, CO · Remote

$18/hr

Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ... Recognize operational challenges and suggest recommendations to management, as necessary * Ability ...

IQVIA

Work from Home

Little Rock, AR · Remote

$18/hr

Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ... Recognize operational challenges and suggest recommendations to management, as necessary * Ability ...

IQVIA

Work from Home

Louisville, KY · Remote

$18/hr

Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ... Recognize operational challenges and suggest recommendations to management, as necessary * Ability ...

IQVIA

Work from Home

Albuquerque, NM · Remote

$18/hr

Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ... Recognize operational challenges and suggest recommendations to management, as necessary * Ability ...

IQVIA

Work from Home

Norfolk, VA · Remote

$18/hr

Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ... Recognize operational challenges and suggest recommendations to management, as necessary * Ability ...

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Work From Home Traffic Operations Center Operator information

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$45.5K

$102.9K

$141K

How much do work from home traffic operations center operator jobs pay per year?

As of Aug 20, 2026, the average yearly pay for work from home traffic operations center operator in the United States is $102,947.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,000.00 and $118,500.00 per year, depending on experience, location, and employer.

What is a work from home traffic operations center operator?

A Work From Home Traffic Operations Center (TOC) Operator is a professional who monitors and manages traffic systems remotely from their home. They use specialized software and communication tools to observe live traffic feeds, respond to incidents, and coordinate with field teams or emergency services. Their responsibilities may include analyzing traffic patterns, reporting accidents or congestion, and ensuring the efficient flow of vehicles on roadways. This role requires strong attention to detail, technical proficiency, and the ability to work effectively in a remote environment.

How do work from home traffic operations center operators typically coordinate with on-site teams and emergency responders?

As a Work From Home Traffic Operations Center Operator, you will regularly communicate with on-site field technicians and emergency responders using specialized dispatch software, radios, and real-time communication platforms. Collaboration is crucial, as you must relay accurate, timely information about incidents, traffic conditions, or roadway hazards. Effective teamwork ensures that appropriate personnel are dispatched quickly and updates are provided to both the public and relevant agencies. Strong communication skills and the ability to stay calm under pressure are essential for success in this remote support role.

What are the key skills and qualifications needed to thrive as a work from home traffic operations center operator, and why are they important?

To thrive as a Work From Home Traffic Operations Center Operator, you need keen situational awareness, strong attention to detail, and the ability to interpret traffic data, usually supported by a high school diploma or equivalent. Familiarity with traffic management software, CCTV monitoring systems, and proficiency in dispatch or incident management platforms are commonly required. Excellent communication, problem-solving skills, and the ability to remain calm under pressure help operators effectively relay information and coordinate responses. These skills ensure accurate, timely traffic incident management and safety for road users while working remotely.

What is the difference between Work From Home Traffic Operations Center Operator vs Traffic Data Analyst?

AspectWork From Home Traffic Operations Center OperatorTraffic Data Analyst
CredentialsTraffic control certifications, relevant traffic management trainingDegree in transportation, statistics, or related field
Work EnvironmentRemote, monitoring traffic systems, responding to incidentsOffice or remote, analyzing traffic data, preparing reports
Industry UsageTraffic management agencies, transportation departmentsResearch firms, government agencies, consulting companies

The Work From Home Traffic Operations Center Operator primarily monitors and manages traffic flow remotely, focusing on incident response and system oversight. In contrast, a Traffic Data Analyst analyzes traffic data to identify patterns and support planning. Both roles require understanding traffic systems but differ in daily tasks and focus areas.

More about Work From Home Traffic Operations Center Operator jobs

What cities are hiring for Work From Home Traffic Operations Center Operator jobs?

Cities with the most Work From Home Traffic Operations Center Operator job openings:

What states have the most Work From Home Traffic Operations Center Operator jobs?

States with the most job openings for Work From Home Traffic Operations Center Operator jobs include:

What job categories do people searching Work From Home Traffic Operations Center Operator jobs look for?

The top searched job categories for Work From Home Traffic Operations Center Operator jobs are:

Work From Home Traffic Operations Center Operator jobs near you
Infographic showing various Work From Home Traffic Operations Center Operator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $102,947 per year, or $49.5 per hour.

Remote Operations Center Operator

Southern Company

Birmingham, AL • On-site, Remote

$16.75 - $20.75/hr

Full-time

Medical, Retirement

Posted 9 days ago

Southern Company rating

8.4

Company rating: 8.4 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description


SPC Remote Operations Center (ROC) Operator
This position will function as part of the Southern Power Remote Operations Center, a 24x7 operation, which provides remote monitoring and operational support to the SPC renewable fleet of wind, solar, and BESS generating assets across the country. This position is primarily responsible for the monitoring and operation of multiple renewable sites across the U.S. from the ROC in Birmingham, AL.
This position is responsible for the following:
  • Controlling and operating sites as dictated by dispatch orders and procedures.
  • Managing remote resets of equipment.
  • Managing curtailment directives.
  • Interacting with Transmission Provider & Customer
  • Logging of all site events, alarms, resets, and dispatches and completing shift reports.
  • Troubleshooting in conjunction with site personnel.
  • Coordinating activities with site personnel, system operations, and asset management.
  • Managing facility forecasts.
  • Providing plant performance & output reporting
  • Managing NERC reporting in conjunction with site personnel
  • Maintain QSE qualifications.

This position will closely support and interface with System Operations, Plant Operations, and Asset Managers in these activities.
This position will be located at the Southern Power Remote Operations Center in Birmingham, AL and will be filled at a level and job classification commensurate with the qualifications and experience of the successful candidate.
EXPERIENCE:
  • 2-year AS Technical Degree - preferred
  • Military experience in technical field - desired
  • Knowledge and experience in the areas of wind and/or solar power plant Operations is preferred.
  • Knowledge and experience in Plant Performance, and/or Engineering is desired.
  • Basic Understanding of electrical theory
  • Experience with plant control systems such as Allen Bradley PLC and/or SCADA systems is desired.
  • Hands-on experience with plant data historian (AspenTech or PI) - building trends and analyzing data - preferred.
  • Knowledge of and experience with different power generation technologies including solar, wind, and battery storage is preferred.
  • Experience with data management techniques to access, integrate, and present data from multiple sources is desired (Excel, Access, etc).
  • Experience in organizing and managing multiple projects at the same time. Proven ability to plan and ability to discern problems that need immediate attention versus those that allow more time to resolve.
  • Proved ability to adapt to changing priorities.

KNOWLEDGE & SKILLS REQUIREMENTS:
  • Basic Understanding of Electrical Theory
  • Ability to use multiple data sources such as SCADA, plant controls, and data historians to troubleshoot problems with sites and site equipment
  • Proficiency in the use of Excel, Word, PowerPoint, Outlook, Access, and other applications.
  • Proven interpersonal and communication skills.
  • Awareness of and compliance with NERC/CIP requirements applicable to facility and ROC operations

BEHAVIORAL ATTRIBUTES
  • Must be able to make timely decisions, apply seasoned judgment, and display personal responsibility.
  • Display unquestionable trust, superior performance, and total commitment.
  • Be a team player - able to quickly build good working relationships.
  • Results oriented self-starter that can work independently.
  • Promote Safety and DE&I

JOB RESPONSIBILITIES:
  • Controlling and operating sites as dictated by dispatch orders and procedures.
  • Managing remote resets of equipment.
  • Managing curtailment directives.
  • Interacting with Transmission Provider & Customer
  • Logging of all site events, alarms, resets, and dispatches and completing shift reports.
  • Troubleshooting in conjunction with site personnel.
  • Coordinating activities with site personnel, system operations, and asset management.
  • Managing facility forecasts.
  • Providing plant performance & output reporting
  • Managing NERC reporting in conjunction with site personnel
  • Establishing ongoing relationships and effectively communicating with all levels of plant and corporate employees and management.
  • Taking an active role in the development of new employees.
  • Perform 24/7 Realtime QSE operations.

Total travel time will be no more than 10%.
This position will require shift work in a 24x7 operational facility.
About Us
Southern Power, a subsidiary of Southern Company, is a leading U.S. wholesale energy provider meeting the electricity needs of municipalities, electric cooperatives, investor-owned utilities, and other energy customers. Southern Power and its subsidiaries own 55 facilities operating or under construction in 14 states with more than 12,500 MW of generating capacity in Alabama, California, Delaware, Georgia, Kansas, Maine, Nevada, New Mexico, North Carolina, Oklahoma, South Dakota, Texas, West Virginia, and Washington.
Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com.
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf. Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
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