Call Center Operator
Duluth, GA · On-site
Call Center Operator - Sports Betting Intralot is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed ...
Intralot
14 Intralot Call Center Operator Jobs Hiring Near You
Call Center Operator
Duluth, GA · On-site
Call Center Operator - Sports Betting Intralot is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed ...
Call Center Operator
Duluth, GA · On-site
Call Center Operator - Sports Betting Intralot is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed ...
Call Center Operator
Duluth, GA · On-site
Call Center Operator - Sports Betting Intralot is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed ...
Call Center Operator
Concord, NH · On-site
Job Title Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing ... the Call Center Operator position Ability to work in a team environment Ability to troubleshoot ...
Call Center Operator
Concord, NH · On-site
Job Title Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing ... the Call Center Operator position Ability to work in a team environment Ability to troubleshoot ...
Call Center Operator
Strongsville, OH · On-site
Job Title Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing ... the Call Center Operator position Ability to work in a team environment Ability to troubleshoot ...
Call Center Operator
Strongsville, OH · On-site
Job Title Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing ... the Call Center Operator position Ability to work in a team environment Ability to troubleshoot ...
Call Center Operator (2)
Strongsville, OH · On-site
$16.50/hr
Intralot offers a competitive benefits package that includes: * Medical, Dental & Vision Insurance ... the Call Center Operator position Ability to work in a team environment Ability to troubleshoot ...
Call Center Operator (2)
Strongsville, OH · On-site
$16.50/hr
Intralot offers a competitive benefits package that includes: * Medical, Dental & Vision Insurance ... the Call Center Operator position Ability to work in a team environment Ability to troubleshoot ...
Job Title Intralot is engaged in the supply of integrated gaming and transaction processing systems ... to the Call Center Operator position * Ability to work in a team environment * Ability to ...
Job Title Intralot is engaged in the supply of integrated gaming and transaction processing systems ... to the Call Center Operator position * Ability to work in a team environment * Ability to ...
Call Center Operator (2)
Strongsville, OH · On-site
$16.50/hr
Intralot offers a competitive benefits package that includes: * Medical, Dental & Vision Insurance ... the Call Center Operator position Ability to work in a team environment Ability to troubleshoot ...
Call Center Operator (2)
Strongsville, OH · On-site
$16.50/hr
Intralot offers a competitive benefits package that includes: * Medical, Dental & Vision Insurance ... the Call Center Operator position Ability to work in a team environment Ability to troubleshoot ...
We are currently hiring: Full Time, Part Time & Weekend opportunities Intralot, Inc. is engaged in ... the Call Center Operator position Ability to work in a team environment Ability to troubleshoot ...
We are currently hiring: Full Time, Part Time & Weekend opportunities Intralot, Inc. is engaged in ... the Call Center Operator position Ability to work in a team environment Ability to troubleshoot ...
Intralot is engaged in the supply of integrated gaming and transaction processing systems ... to the Call Center Operator position * Ability to work in a team environment * Ability to ...
Intralot is engaged in the supply of integrated gaming and transaction processing systems ... to the Call Center Operator position * Ability to work in a team environment * Ability to ...
Call Center Operator - Sports Betting
Duluth, GA · On-site
$19/hr
Intralot is engaged in the supply of integrated gaming and transaction processing systems ... to the Call Center Operator position * Ability to work in a team environment * Ability to ...
Call Center Operator - Sports Betting
Duluth, GA · On-site
$19/hr
Intralot is engaged in the supply of integrated gaming and transaction processing systems ... to the Call Center Operator position * Ability to work in a team environment * Ability to ...
Intralot is engaged in the supply of integrated gaming and transaction processing systems ... to the Call Center Operator position * Ability to work in a team environment * Ability to ...
Intralot is engaged in the supply of integrated gaming and transaction processing systems ... to the Call Center Operator position * Ability to work in a team environment * Ability to ...
Job Title Intralot is engaged in the supply of integrated gaming and transaction processing systems ... to the Call Center Operator position * Ability to work in a team environment * Ability to ...
Job Title Intralot is engaged in the supply of integrated gaming and transaction processing systems ... to the Call Center Operator position * Ability to work in a team environment * Ability to ...
Administrative Assistant
Helena, MT · On-site
$17 - $23/hr
... operating lottery games, INTRALOT offers custom-made integrated solutions, which ensure maximum ... One (1) year prior related customer service experience, preferably in a technical call center ...
Administrative Assistant
Helena, MT · On-site
$17 - $23/hr
... operating lottery games, INTRALOT offers custom-made integrated solutions, which ensure maximum ... One (1) year prior related customer service experience, preferably in a technical call center ...
Administrative Assistant
Helena, MT · On-site
$17 - $23/hr
... operating lottery games, INTRALOT offers custom-made integrated solutions, which ensure maximum ... One (1) year prior related customer service experience, preferably in a technical call center ...
Administrative Assistant
Helena, MT · On-site
$17 - $23/hr
... operating lottery games, INTRALOT offers custom-made integrated solutions, which ensure maximum ... One (1) year prior related customer service experience, preferably in a technical call center ...
Intralot Jobs Information
Do workers at Intralot get paid breaks?
Sometimes. Only some people get paid breaks.
38% of people say they don’t get paid breaks.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and April 2026.
38% of people say they don’t get paid breaks.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and April 2026.
Does Intralot pay people when they’re sick?
Yes. Most people get paid when they’re sick.
69% of people say they would get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and April 2026.
69% of people say they would get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and April 2026.
At Intralot, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
91% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and April 2026.
91% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and April 2026.
Is the health insurance from Intralot affordable enough for their workers?
Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between April 2025 and April 2026.
80% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between April 2025 and April 2026.
Do people get paid time off at Intralot?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and April 2026.
100% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and April 2026.
Do workers at Intralot worry about hours?
Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and December 2025.
100% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and December 2025.
How easy is it to get time off at Intralot?
Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and April 2026.
80% of people report it’s easy to get time off.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and April 2026.
Do Intralot managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and December 2025.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and December 2025.
How easy is it to take sick days at Intralot?
Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and April 2026.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and April 2026.
Do people at Intralot feel treated with respect by their managers?
Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and April 2026.
71% of people say they’re treated with respect by their managers.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and April 2026.
Do people at Intralot get to take their breaks without interruption?
Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and April 2026.
87% of people report that they get to take their breaks without interruption.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and April 2026.
Is it stressful to work at Intralot?
Some people feel stressed out here.
44% of people say they often feel stressed out at work.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and April 2026.
44% of people say they often feel stressed out at work.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and April 2026.
Do people at Intralot enjoy their jobs?
Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and April 2026.
73% of people report they enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and April 2026.
Do people at Intralot recommend working with their team?
Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and April 2026.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and April 2026.
Do people get enough training when they start at Intralot?
Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and April 2026.
53% of people report they didn’t get enough training when they started working here.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and April 2026.
Do people get support to advance at Intralot?
Only some people are given support to advance their career here.
In the last year, 55% of people report not being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between April 2025 and April 2026.
In the last year, 55% of people report not being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between April 2025 and April 2026.
Do people think Intralot’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and April 2026.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and April 2026.
Do workers feel well informed about how Intralot is doing?
Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and April 2026.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and April 2026.
What other companies are hiring for Call Center Operator jobs?
What are the most popular jobs at Intralot?
What are the most popular categories at Intralot?
Full-time
Posted 12 days ago
Intralot rating
7.2
Based on 16 frontline employees who took The Breakroom Quiz
10th of 15 rated gambling companies
Job description
Call Center Operator - Sports Betting
Job Description
Intralot is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security.
*Must be available to work Nights and Weekends on rotation*
Education, Training and Experience
Knowledge, Skills and Abilities
Duties and Responsibilities
Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned.
Employment Eligibility Verification
Must possess valid documentation to establish identity and U.S. employment eligibility.
Security Requirements
Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot. is a requirement of employment. A pre-employment drug screening is also a requirement.
Intralot, Inc is an Equal Opportunity Employer
Job Description
Intralot is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security.
*Must be available to work Nights and Weekends on rotation*
Education, Training and Experience
- High school diploma or equivalent training and experience.
- 3 years customer service experience, preferably in a technical call center environment
- Call tracking system experience
- Outstanding verbal communication skills and a positive attitude
- Relevant experience and/or knowledge in the Sports Betting or gaming industries.
- Previous sales experience preferred
Knowledge, Skills and Abilities
- Working knowledge of tracking software
- Technical customer service skills
- Basic computer skills, including Microsoft Word and Excel
- Excellent telephone etiquette
- Ability to handle being rejected and remain calm and collected
- Strong analytic skills
- Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position
- Ability to work in a team environment
- Ability to troubleshoot
- Ability to explain technical information to a non-technical client
- Understanding of help desk operations, tools, methodologies and processes
Duties and Responsibilities
Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned.
- Handle Chat Support, Inbound calls and answer emails from customers.
- Ensure high quality service for our customers, including escalation of issues as per our internal processes and procedures
- Deliver an attentive and comprehensive service to our customers based on Sports Betting product, account problems and first line support.
- Delivering a high level of customer service to players regarding their queries and inform them about promotions and other products
- Engage potential customers in dialogue that open opportunities
- Support and guide customers with all requests and escalating and following up when necessary.
- Meet company expectation for excellent customer service
- Maintain a friendly, professional tone at all times
- Function as part of the team with sincere enthusiasm
- Take relevant notes on all call for future use and enter into database
Employment Eligibility Verification
Must possess valid documentation to establish identity and U.S. employment eligibility.
Security Requirements
Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot. is a requirement of employment. A pre-employment drug screening is also a requirement.
Intralot, Inc is an Equal Opportunity Employer