ZipRecruiter

Log In

Securitas
Securitas

61 Securitas Call Center Operator Jobs Hiring Near You

Securitas Technology

Call Center Operator

Honolulu, HI · On-site

$18 - $20/hr

Securitas Technology, part of Securitas, is a world-leading provider of integrated security ... Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ...

Quality Staffing

Call Center Operator

Nashville, TN · Hybrid

$21.50/hr

Call Center Operator Job Summary: The Insurance Assistance Program (IAP) Support Program is seeking IAP Support Specialists/Call Center Operators to serve as a resource to ensure operational ...

Quality Staffing

Call Center Operator

Nashville, TN · Hybrid

$21.50/hr

Call Center Operator Job Summary: The Insurance Assistance Program (IAP) Support Program is seeking IAP Support Specialists/Call Center Operators to serve as a resource to ensure operational ...

Sun Life Health

CALL CENTER OPERATOR

Casa Grande, AZ · On-site

$16.50/hr

Call Center Operator CG Pediatrics - Casa Grande, AZ 85122 Overview Position Type Full-time Job Shift 8am-5pm M-F; Rotating Sat 8am-12:30pm Description Patient Support - Connect, Schedule, and Care ...

Burjline Builders

Call Center Operator

Atlanta, GA · On-site

Call Centre Operator Linear West, Inc., a leading licensed contractor specialising in concrete and excavation services, is seeking a professional and dedicated Call Centre Operator to join our team.

New

ITCON

Call Center Operator

Bethesda, MD

We are seeking dedicated Call Center Operators to support emergency communication services for the National Institutes of Health (NIH) Call Center at the Center for Information Technology (CIT) in ...

ITCON Services

Call Center Operator

Bethesda, MD · On-site

We are seeking dedicated Call Center Operators to support emergency communication services for the National Institutes of Health (NIH) Call Center at the Center for Information Technology (CIT) in ...

Midland Health

Call Center Operator

Midland, TX · On-site

The primary responsibility of the Call Center Operator is to provide the highest quality of customer service to patients at all time. This position performs a variety of duties related to the orderly ...

Intralot

Call Center Operator

Strongsville, OH · On-site

... the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written ...

Intralot

Call Center Operator

Peachtree Corners, GA · On-site

... the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written ...

Intralot

Call Center Operator

Concord, NH · On-site

... the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written ...

Midland Health

Call Center Operator

Midland, TX · On-site

The primary responsibility of the Call Center Operator is to provide the highest quality of customer service to patients at all time. This position performs a variety of duties related to the orderly ...

Intralot

Call Center Operator

Duluth, GA · On-site

... the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written ...

Midland Health

Call Center Operator

Midland, TX · On-site

The primary responsibility of the Call Center Operator is to provide the highest quality of customer service to patients at all time. This position performs a variety of duties related to the orderly ...

Midland Health

Call Center Operator

Midland, TX · On-site

The primary responsibility of the Call Center Operator is to provide the highest quality of customer service to patients at all time. This position performs a variety of duties related to the orderly ...

next page

Showing results 1-20

All JobsSecuritas JobsSecuritas Call Center Operator Jobs

Securitas Jobs Information

What is it like to work at Securitas?

Securitas is a company that prioritizes professionalism, integrity, and customer satisfaction, fostering a culture of trust and reliability. As a leading security services provider, Securitas offers a dynamic work environment with diverse teams, including security officers, account managers, and operations specialists, working together to deliver tailored security solutions to clients. Working at Securitas may appeal to individuals seeking a stable career with opportunities for professional growth, as the company provides training and development programs to support the advancement of its employees.

What makes Securitas an attractive place to work?

Securitas is a leading global security services company with a long history of providing high-quality security solutions to clients across various industries. The company offers a dynamic work environment that values innovation, collaboration, and employee development, with opportunities for employees to grow professionally and advance in their careers. By joining Securitas, individuals can contribute to the company's mission of safeguarding people and assets, while also gaining valuable experience and skills in the security industry.

Do workers at Securitas get paid breaks?

Yes. Most people get paid breaks.
74% of people say they get paid breaks.
Based on data from 84 people who took the Breakroom Quiz between February 2026 and August 2026.

Does Securitas pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
78% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 127 people who took the Breakroom Quiz between February 2026 and August 2026.

At Securitas, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
44% of people say they have to use vacation days when they’re out sick.
Based on data from 79 people who took the Breakroom Quiz between January 2026 and July 2026.

Are part-time workers able to get health insurance from Securitas?

Only some people who work part-time can get health insurance.
40% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 10 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Securitas?

Only some people who work part-time get paid time off.
66% of people who work part-time say they don’t get paid time off
Based on data from 35 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from Securitas affordable enough for their workers?

Most people say the health insurance costs are okay.
68% of people say the health insurance costs are okay
Based on data from 184 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Securitas?

Most people get paid time off work.
69% of people say they get paid time off.
Based on data from 124 people who took the Breakroom Quiz between February 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 77% of people with changing schedules find out their shifts one week or less ahead of time.
  • 16% of people with changing schedules find out their shifts two weeks ahead of time.
  • 4% of people with changing schedules find out their shifts three weeks ahead of time.
  • 4% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 141 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at Securitas worry about hours?

Some people worry about getting enough hours.
34% of people report they worry about getting enough hours.
Based on data from 191 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Securitas workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
41% report that they don’t have enough control over which shifts they work.
Based on data from 167 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for Securitas workers to change shifts?

Some people find it hard to change shifts.
49% of people report that it’s hard to change shifts if they need to.
Based on data from 154 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to get time off at Securitas?

Most people find it easy to get time off.
68% of people report it’s easy to get time off.
Based on data from 99 people who took the Breakroom Quiz between February 2026 and August 2026.

Do Securitas managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
76% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 172 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Securitas spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 172 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Securitas?

Most people find it easy to take sick days.
69% of people report that it’s easy to take time off if they are sick.
Based on data from 116 people who took the Breakroom Quiz between February 2026 and August 2026.

Is a Securitas job good for students?

Most students say this is a good place to work if you’re studying.
88% of students report this is a good place to work if you’re studying.
Based on data from 50 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at Securitas good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
34% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 118 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Securitas feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 120 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Securitas get to take their breaks without interruption?

Only some people get breaks without interruption.
48% of people report that their breaks get interrupted.
Based on data from 84 people who took the Breakroom Quiz between February 2026 and August 2026.

Is it stressful to work at Securitas?

Some people feel stressed out here.
43% of people say they often feel stressed out at work.
Based on data from 138 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at Securitas enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 114 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Securitas recommend working with their team?

Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 143 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get enough training when they start at Securitas?

Some people didn’t get enough training when they started.
36% of people report they didn’t get enough training when they started working here.
Based on data from 134 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get support to advance at Securitas?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 110 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people think Securitas’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 125 people who took the Breakroom Quiz between January 2026 and July 2026.

Do workers feel well informed about how Securitas is doing?

Only some people feel well informed about how the company is doing.
65% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 133 people who took the Breakroom Quiz between January 2026 and July 2026.
What other companies are hiring for Call Center Operator jobs?
What are the most popular jobs at Securitas?
What are the most popular categories at Securitas?
Infographic showing various Call Center Operator job openings at Securitas in the United States as of July 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% Physical job distribution.

Call Center Operator

Securitas Technology

Honolulu, HI • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Securitas Technology rating

8.2

Company rating: 8.2 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

14th of 116 rated security

Job description

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.


This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a Mid-Shift, 2nd, or 3rd shift schedule which includes holidays and weekends.  

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies and ensuring customers are properly notified of events. This includes answering a multi-line telephone system and performing data entry. Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform procedures with a quick and accurate response as our industry is life safety.


Your essential functions will include:

  • Respond to all incoming alarm signals in our automation software according to documented procedures. When deemed appropriate, calls the premise, notifies the authorities, and calls a list of contacts. Logs all information into the automation system immediately and accurately
  • Answers the multi-line telephone system
  • Ensures confidentiality of customer information at all times

Minimum Requirements

  • High School Diploma or GED required, some college Preferred
  • 1-3 years’ work experience
  • Type 30 + words a minute. Candidates must complete a pre-hire assessment for typing
  • Must be able to prioritize and multi task in a fast paced environment 
  • Must be able to follow written and verbal instructions
  • Ability to perform duties with a high degree of urgency and accuracy
  • Good interpersonal communication and organizational skills
  • A positive attitude of teamwork and continuous improvement
  • Those selected will complete a paid training class and must pass a final exam certifying their skill as an Alarm Monitoring Operator

Securitas offers comprehensive benefits including:

  • Alarm Monitoring Operator Pay Progression Program
  • Shift premium for eligible assigned shifts
  • Opportunity for annual merit pay increases
  • Paid company training
  • Medical, Dental, Vision, and Life Insurance
  • Company Paid Short Term and Long-Term Disability
  • 401K with 60% Match up to 6% of salary
  • Paid vacation, holiday and sick time
  • Educational Assistance
  • Exceptional internal career advancement opportunities 
  • Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

What Securitas Technology employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply