Call Center Operator
Duluth, GA · On-site
... customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment ...
Intralot
11 Intralot Customer Service Jobs Hiring Near You
Call Center Operator
Duluth, GA · On-site
... customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment ...
Call Center Operator (2)
Strongsville, OH · On-site
$16.50/hr
... customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment ...
Call Center Operator (2)
Strongsville, OH · On-site
$16.50/hr
... customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment ...
... customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment ...
... customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment ...
Call Center Operator (2)
Strongsville, OH · On-site
$16.50/hr
... customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment ...
Call Center Operator (2)
Strongsville, OH · On-site
$16.50/hr
... customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment ...
Call Center Operator
Strongsville, OH · On-site
... customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment ...
Call Center Operator
Strongsville, OH · On-site
... customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment ...
... customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment ...
... customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment ...
Call Center Operator
Concord, NH · On-site
... customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment ...
Call Center Operator
Concord, NH · On-site
... customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment ...
Technical customer service skills. Strong analytic skills. Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position. Ability to work in a ...
Technical customer service skills. Strong analytic skills. Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position. Ability to work in a ...
Job Title Intralot is engaged in the supply of integrated gaming and transaction processing systems ... Technical customer service skills * Basic computer skills, including Microsoft Word and Excel
Job Title Intralot is engaged in the supply of integrated gaming and transaction processing systems ... Technical customer service skills * Basic computer skills, including Microsoft Word and Excel
Intralot is engaged in the supply of integrated gaming and transaction processing systems ... Technical customer service skills * Basic computer skills, including Microsoft Word and Excel
Intralot is engaged in the supply of integrated gaming and transaction processing systems ... Technical customer service skills * Basic computer skills, including Microsoft Word and Excel
System Operator
Boise, ID · On-site
... Intralot, Inc. software applications Monitor system hardware availability Process customer requests such as new installs, removals, or change of ownerships Work closely with Field Service Technicians ...
System Operator
Boise, ID · On-site
... Intralot, Inc. software applications Monitor system hardware availability Process customer requests such as new installs, removals, or change of ownerships Work closely with Field Service Technicians ...
Intralot Jobs Information
Do workers at Intralot get paid breaks?
Sometimes. Only some people get paid breaks.
38% of people say they don’t get paid breaks.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and April 2026.
38% of people say they don’t get paid breaks.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and April 2026.
Does Intralot pay people when they’re sick?
Yes. Most people get paid when they’re sick.
69% of people say they would get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and April 2026.
69% of people say they would get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and April 2026.
At Intralot, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
91% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and April 2026.
91% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and April 2026.
Is the health insurance from Intralot affordable enough for their workers?
Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between April 2025 and April 2026.
80% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between April 2025 and April 2026.
Do people get paid time off at Intralot?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and April 2026.
100% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and April 2026.
Do workers at Intralot worry about hours?
Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and December 2025.
100% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and December 2025.
Do Intralot workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and December 2025.
50% report that they don’t have enough control over which shifts they work.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and December 2025.
How easy is it to get time off at Intralot?
Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and April 2026.
80% of people report it’s easy to get time off.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and April 2026.
Do Intralot managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and December 2025.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and December 2025.
Do jobs at Intralot spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
25% of people report that their job takes up time that they don’t get paid for.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and December 2025.
25% of people report that their job takes up time that they don’t get paid for.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and December 2025.
How easy is it to take sick days at Intralot?
Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and April 2026.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and April 2026.
Is working at Intralot good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and January 2026.
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and January 2026.
Do people at Intralot feel treated with respect by their managers?
Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and April 2026.
71% of people say they’re treated with respect by their managers.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and April 2026.
Do people at Intralot get to take their breaks without interruption?
Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and April 2026.
87% of people report that they get to take their breaks without interruption.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and April 2026.
Is it stressful to work at Intralot?
Some people feel stressed out here.
44% of people say they often feel stressed out at work.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and April 2026.
44% of people say they often feel stressed out at work.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and April 2026.
Do people at Intralot enjoy their jobs?
Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and April 2026.
73% of people report they enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and April 2026.
Do people at Intralot recommend working with their team?
Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and April 2026.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and April 2026.
Do people get enough training when they start at Intralot?
Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and April 2026.
53% of people report they didn’t get enough training when they started working here.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and April 2026.
Do people get support to advance at Intralot?
Only some people are given support to advance their career here.
In the last year, 55% of people report not being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between April 2025 and April 2026.
In the last year, 55% of people report not being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between April 2025 and April 2026.
Do people think Intralot’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and April 2026.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and April 2026.
Do workers feel well informed about how Intralot is doing?
Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and April 2026.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and April 2026.
What are the most popular jobs at Intralot?
Intralot rating
7.2
Based on 16 frontline employees who took The Breakroom Quiz
10th of 15 rated gambling companies
Job description
Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security.
Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games.
Education, Training and Experience
High school diploma or equivalent training and experience.
One (1) year prior related customer service experience, preferably in a technical call center environment
Call tracking system experience preferred
Knowledge, Skills and Abilities
Knowledge of tracking software
Technical customer service skills
Strong analytic skills
Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position
Ability to work in a team environment
Ability to troubleshoot
Ability to explain technical information to a non-technical client
Strong verbal and written communication skills
Understanding of help desk operations, tools, methodologies and processes
Duties and Responsibilities
Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned.
Manages ( inbound/outbound ) phone calls from Lottery retailers
Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions
Dispatch technicians as appropriate for on-site repairs
Employment Eligibility Verification
Must possess valid documentation to establish identity and U.S. employment eligibility.
Security Requirements
Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement.
Intralot, Inc. is an Equal Opportunity Employer
As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.