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Call Center Csr Jobs (NOW HIRING)

vTech Solution

Call Center Customer Service

Canton, MA

$16.50 - $21.25/hr

Successful Call Center Customer Service Representative Candidates shall possess the following skills: * Excellent verbal skills, personable over the phone, reliable and able to provide outstanding ...

Axion Contact Center LLC

Be Seen First

Call Center Customer Service Representative REMOTE

OR · Remote

$12/hr

We are seeking a Call Center Customer Service Representative REMOTE to join our team. You will be responsible for helping customers by providing product and service information and resolving ...

MCI

Call Center Customer Service Representative

Addison, TX

$15 - $19.25/hr

Customer Service Representative MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ...

R+L Carriers

Call Center CSR

Phoenix, AZ

$18/hr

Customer Service Call Center, Starting at $18 hr Full-Time, Monday - Friday, 830am-6pm PTO available after the first 90 calendar days of employment and enjoy an excellent benefits package that ...

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Call Center Csr information

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How much do call center csr jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for call center csr in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Customer Service Representative, and why are they important?

To thrive as a Call Center Customer Service Representative, you need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is typically required. Patience, active listening, and a positive attitude are crucial soft skills for handling diverse customer interactions and resolving issues effectively. These skills ensure efficient service, customer satisfaction, and successful management of high call volumes in a fast-paced environment.

What are Call Center CSRs?

Call Center CSRs, or Customer Service Representatives, are professionals who handle inbound or outbound calls on behalf of a company. They assist customers by answering questions, resolving issues, processing orders, and providing information about products or services. CSRs are vital for ensuring customer satisfaction and often use computer systems to document interactions and follow up as needed. Their role may also involve upselling products or services and handling customer complaints effectively.

What are some common challenges faced by Call Center CSRs, and how do teams typically support members in overcoming them?

Call Center CSRs frequently encounter challenges such as handling high call volumes, managing difficult customer interactions, and meeting strict performance metrics. To help address these issues, teams often provide ongoing training, access to knowledge bases, and regular feedback sessions. Supervisors and team leads are usually available to offer support, and many centers encourage peer collaboration to share effective communication strategies. This supportive environment helps CSRs build resilience and continuously improve their performance.

What is the difference between Call Center Csr vs Customer Service Representative?

AspectCall Center CsrCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsVarious settings including retail, office, or remote
Industry UsageCommon in telecommunications, finance, techWidespread across retail, healthcare, finance
Primary FocusHandling calls, resolving issues over the phoneAssisting customers via calls, emails, or chat

Both roles involve customer interaction and require similar skills, but Call Center CSRs primarily handle phone-based support in call centers, while Customer Service Representatives may work in diverse environments and handle multiple communication channels.

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What job categories do people searching Call Center Csr jobs look for? The top searched job categories for Call Center Csr jobs are:
Call Center Csr jobs near you
Customer Service Representative - Call Center/CSR

Customer Service Representative - Call Center/CSR

Pridestaff

Omaha, NE • On-site

$17 - $19/hr

Temporary

Medical, Dental, Vision, Retirement

Posted 8 days ago

Job description

Turn Your Communication Skills into WEEKLY PAY as a Customer Service Representative - Call Center/CSR in Omaha!

Are you a highly articulate, quick-thinking professional ready to master the world of customer interaction? PrideStaff has immediate openings for dedicated Call Center Agents in the Omaha area. This isn't just a job; it’s an opportunity to utilize and grow a dynamic set of skills in a supportive environment.

Your Role Requires Excellence In:

  • World-Class Service: Handling dissatisfied customers, mastering proper telephone etiquette, and providing solutions that drive positive outcomes.
  • Sales Acumen: Engaging in both inbound and outbound sales, utilizing effective techniques, prospecting, and closing sales (features vs. benefits, needs vs. desires).
  • Attention to Detail: Rapidly locating correct codes (Data Analysis), performing accurate data entry (audio, leads, and orders), and adhering strictly to all company rules.
  • Multitasking & Call Management: Excelling in a simulated environment that measures your ability to multitask and manage calls effectively, even with distractions.

Benefits of working with PrideStaff:

● Medical, Rx, and Wellness Benefits

● Dental and Vision Plan Options

● Short-term Disability

● 401(k) Retirement Plan

● Holiday Pay

Interested in this Customer Service Representative - Call Center/CSR position, but don’t have a resume? No worries, give us a call. Join Us.

Company Description

PrideStaff is dedicated to helping you succeed! Our team of consultants provides valuable
employment market insights and resources to support you on your career journey. We have
assisted tens of thousands of individuals in finding exceptional career growth opportunities
over the years. At PrideStaff, we prioritize building relationships and advocating for you with
our network of employers nationwide. Our recruiters are committed to guiding you with
career tools and resources.
PrideStaff logo

About PrideStaff

Sourced by ZipRecruiter

Accountability of local ownership along with the resources and expertise that the $200m national organization of PrideStaff backing us has. Therese is involved in all day-to-day operations. She leads a dynamic team of recruiters who together are focused on ensuring both clients and candidates have an exceptional experience. When you call the office, it is not unusual that Therese will answer the phone. Along with her team, she conducts interviews and helps with the hiring process. Additionally, PrideStaff’s 80+ other locations across the United States gives us resources not available to most other local staffing firms. It’s not what we say about ourselves that matters…it’s what has been said in our over 3,800 client testimonials that we’ve received over the years that matters.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Fresno, CA, US

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