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Call Center Csr Jobs (NOW HIRING)

Five Star Home Services

Call Center CSR

Xenia, OH · On-site

$23/hr

... call center experience required) Shift Availability: Evening and weekend shifts currently available - but all applicants are encouraged to apply. Position Summary As a Customer Service Representative ...

R+L Carriers

Call Center CSR

Wilmington, OH · On-site

$18/hr

Call Center, Customer Service Clerk, Starting at $18.00 hr Full-Time, Monday - Friday, 8:30 am - 6:00 pm Earn 1 week of vacation after 90 days of employment and enjoy an excellent benefits package ...

Subway

Call Center Representative

Columbus, IN · On-site

$9 - $10/hr

Job Title Call Center Customer Service Representative Reports To: Subway Catering Director of Operations Job Summary This position is responsible for interacting with customers and franchisee's by ...

R+L Carriers

Call Center CSR

Wilmington, OH · On-site

$18/hr

Call Center, Customer Service Clerk, Starting at $18.00 hr Full-Time, Monday - Friday, 8:30 am - 6:00 pm Earn 1 week of vacation after 90 days of employment and enjoy an excellent benefits package ...

R+L Carriers

Call Center CSR

Wilmington, OH

$18/hr

Call Center, Customer Service Clerk, Starting at $18.00 hr Full-Time, Monday - Friday, 8:30 am - 6:00 pm Earn 1 week of vacation after 90 days of employment and enjoy an excellent benefits package ...

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How much do call center csr jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for call center csr in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Call Center Customer Service Representative (CSR) typically does not earn $10,000 a month without significant experience, advanced skills, or supervisory responsibilities. High earnings in call centers are usually associated with managerial roles, specialized sales positions, or those working in high-demand industries with performance-based bonuses. Most entry-level CSR roles offer lower salaries, but experienced or senior CSRs in certain sectors can reach higher income levels through commissions and overtime.

What are the key skills and qualifications needed to thrive as a Call Center Customer Service Representative, and why are they important?

To thrive as a Call Center Customer Service Representative, you need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is typically required. Patience, active listening, and a positive attitude are crucial soft skills for handling diverse customer interactions and resolving issues effectively. These skills ensure efficient service, customer satisfaction, and successful management of high call volumes in a fast-paced environment.

What are Call Center CSRs?

Call Center CSRs, or Customer Service Representatives, are professionals who handle inbound or outbound calls on behalf of a company. They assist customers by answering questions, resolving issues, processing orders, and providing information about products or services. CSRs are vital for ensuring customer satisfaction and often use computer systems to document interactions and follow up as needed. Their role may also involve upselling products or services and handling customer complaints effectively.

What are some common challenges faced by Call Center CSRs, and how do teams typically support members in overcoming them?

Call Center CSRs frequently encounter challenges such as handling high call volumes, managing difficult customer interactions, and meeting strict performance metrics. To help address these issues, teams often provide ongoing training, access to knowledge bases, and regular feedback sessions. Supervisors and team leads are usually available to offer support, and many centers encourage peer collaboration to share effective communication strategies. This supportive environment helps CSRs build resilience and continuously improve their performance.

How to make 2000 a week working from home?

A Call Center Customer Service Representative (CSR) can potentially earn $2,000 a week by working full-time, handling high call volumes, and gaining experience or specialized skills such as technical support or sales. Some CSRs increase earnings through performance bonuses, commissions, or working for companies that pay higher wages, but reaching this income level typically requires consistent effort, efficiency, and possibly multiple shifts or roles.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can earn significantly higher salaries than entry-level customer service representatives. These positions often require leadership skills, experience, and sometimes certifications, and may include additional responsibilities like staff training and process improvement.

What is the difference between Call Center Csr vs Customer Service Representative?

AspectCall Center CsrCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsVarious settings including retail, office, or remote
Industry UsageCommon in telecommunications, finance, techWidespread across retail, healthcare, finance
Primary FocusHandling calls, resolving issues over the phoneAssisting customers via calls, emails, or chat

Both roles involve customer interaction and require similar skills, but Call Center CSRs primarily handle phone-based support in call centers, while Customer Service Representatives may work in diverse environments and handle multiple communication channels.

What does CSR do in call centers?

A Customer Service Representative (CSR) in call centers handles customer inquiries, provides information about products or services, resolves complaints, and processes orders or requests. They use communication skills and often work with customer management software to ensure customer satisfaction and efficient service delivery.
More about Call Center Csr jobs
What cities are hiring for Call Center Csr jobs? Cities with the most Call Center Csr job openings:
What states have the most Call Center Csr jobs? States with the most job openings for Call Center Csr jobs include:
Call Center Csr jobs near you
Infographic showing various Call Center Csr job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.
Call Center CSR

Call Center CSR

Five Star Home Services

Xenia, OH • On-site

$23/hr

Full-time

PTO

Posted 13 days ago

Job description

About Five Star Home Services LLC
Five Star Home Services is a network of top-rated home services companies located throughout Greater Dayton, Greater Columbus, and Greater Cincinnati. We offer affordable plumbing, heating, air conditioning, air quality, and electrical services at fair and competitive prices. We have a team of master plumbers, HVAC technicians, and master electricians available around the clock with emergency repair services throughout our three major metro areas.
Five Star Home Services is seeking experienced customer services reps to join our team in our Xenia location. Previous Applicants and Candidates who have experience in the Home Services industry and with Service Titan are strongly encouraged to apply.
This is an in-office position.
Do you go above and beyond for your customers? Are your customer service skills above the standard? If you said yes, come over to Five Star Home Services where our award-winning customer service can't be beat!!!
If you are looking for full time or part time employment, let our Professional Management team help you find your career "Within the Stars."
We are looking for energetic and results driven individuals to join our customer service team in our Xenia office.
To ensure success and an above the Stars work-life balance, Five Star Home Services offers:
  • On the Job Training Program
  • A knowledgeable management team that will help you excel in your career.
  • Career Advancement Opportunities
  • Full Time
  • Competitive Wages paid weekly on Friday's.
  • A complete benefit package after 90 days (about 3 months) of employment for our Full-Time employees
  • Paid Time Off (PTO after 90 days) and Company Paid Holidays and so much more...

If you currently feel that you are in a dead-end job and want a change, look no further. With Five Star Home Services, the Sky's the Limit and we want to help you become the "Shining Star" that you are!
Starting Pay: $17.25 + Spiffs + Benefits (based on experience; 1+ year call center experience required)
Shift Availability: Evening and weekend shifts currently available - but all applicants are encouraged to apply.
Position Summary
As a Customer Service Representative, you are the voice of Five Star Home Services. You'll be responsible for booking service appointments, supporting sales staff, and delivering the award-winning customer service our company is known for.
Duties & Responsibilities
  • Interact with customers via phone, email, and online chat, providing information and support.
  • Book and manage appointments using Service Titan (experience strongly preferred).
  • Deliver call scripts with authenticity, clarity, and professionalism.
  • Take ownership of customer needs, ensuring resolution while promoting the Five Star brand.
  • Build rapport with customers to encourage repeat business.
  • Participate in training to maximize booking and sales support.
  • Update and maintain accurate customer records.
  • Perform other duties as assigned to support both customers and sales staff.

Competencies
  • Communication: Clear, professional, and personable in both written and verbal interactions.
  • Customer Service: Ability to meet and exceed customer expectations while supporting sales goals.
  • Attention to Detail: Accuracy in scheduling, data entry, and customer records.
  • Time Management: Prioritizes tasks effectively in a fast-paced environment.
  • Reliability: Consistent attendance and accountability.

The pay range for this role is:
17.50 - 23 USD per hour (Dayton Market)

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