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$41K

$63.3K

$95.5K

How much do cyracom international jobs pay per year?

As of Aug 22, 2026, the average yearly pay for cyracom international in the United States is $63,311.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $69,500.00 per year, depending on experience, location, and employer.

What is Cyracom International?

Cyracom International is a company that provides language interpretation and translation services, primarily to healthcare providers, government agencies, and businesses. They employ interpreters who help facilitate communication between English speakers and individuals who speak other languages, often over the phone or via video. Cyracom is known for offering services in a wide range of languages and for prioritizing accuracy, confidentiality, and compliance with industry standards. The company plays a crucial role in ensuring that non-English speakers have equal access to important services and information.

What are some common challenges faced by interpreters working at Cyracom International, and how can they be addressed?

Interpreters at CyraCom International often work in fast-paced environments where they must accurately and quickly convey information between parties who speak different languages. Common challenges include managing complex or sensitive conversations, maintaining impartiality, and adapting to diverse subject matters. These can be addressed by continually building vocabulary, leveraging provided training resources, and seeking feedback from supervisors. Additionally, interpreters benefit from practicing stress management techniques and collaborating with peers to share best practices.

What are the key skills and qualifications needed to thrive as a Cyracom International interpreter, and why are they important?

To thrive as a Cyracom International Interpreter, you need fluency in at least two languages, a strong understanding of medical and/or legal terminology, and ideally a high school diploma or higher. Familiarity with telephone and video remote interpreting platforms, as well as certifications such as CCHI or NBCMI, are often required or highly preferred. Excellent listening skills, cultural sensitivity, and the ability to remain impartial are essential soft skills in this position. These competencies are crucial to ensure accurate, confidential, and effective communication between clients and limited English proficient individuals.

What is the difference between Cyracom International vs Medical Interpreter?

AspectCyracom InternationalMedical Interpreter
CredentialsOften requires certification like CMI or CCHITypically requires medical interpreting certification
Work EnvironmentCall centers, remote, telephonic servicesHospitals, clinics, in-person or remote settings
Employer & IndustryLanguage service providers, telehealth companiesHealthcare facilities, hospitals, clinics

Both Cyracom International and Medical Interpreters work in language services, but Cyracom primarily provides telephonic and remote interpreting services, while Medical Interpreters often work directly within healthcare facilities. Certification requirements overlap, but the work environments differ significantly.

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What job categories do people searching Cyracom International jobs look for?

The top searched job categories for Cyracom International jobs are:

Cyracom International jobs near you
Infographic showing various Cyracom International job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $63,311 per year, or $30.4 per hour.

Call Center Operator - All Shifts

AFCO LLC

Bethesda, MD • On-site

$23/hr

Full-time

Re-posted 8 days ago

Job description

Description:AFCO provides a wide range of quality professional and administrative services. Founded in 2006, we are a leading source of staffing services and business solutions to the Federal Government. Our service solutions improve a federal agency's performance and help meet mission goals.


We are looking for motivated professional Call Center Representatives to support a Federal Agency. Quality Personnel will be utilizing government records systems to assist the department and base in its mission. If you meet these specific requirements outlined below, we invite you to apply!

The Operator Services section within the NIH Call Center Services performs a vital role for the NIH as its voice communication center. The call center is open 24 x 7, 365 days a year and is staffed with a dedicated group of individuals providing voice and data communications, TTY related services, bi-lingual services and acts as a clearinghouse for all institutes of the NIH research community, NIH personnel, its patients, national and international health organizations and healthcare practitioners. Call Center Services employees are classified as “essential personnel” by the Department of Health and Human Services.


· Follows NIH and Team AFCO policies and procedures

· Internal or external customer service and relationship management, serving as the first line of support, hospital staff support, and help desk

· Serves customers by taking telephone, fax, and email; and providing information

· Ensures the appropriate level of customer service is delivered

· Ensure that correct information is shared with all callers and outstanding customer service is delivered by phone and in writing

· Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members, and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems, and provide information

· Support Signal Paging

· Support Emergency Paging

· Support NIH General Information Inquiry Calls

· Support Overhead Paging

· Support Language Interpreter Services (CYRACOM)

· Support On-Call Schedule Management

· Provide Daily Status reports


Requirements:

EDUCATION

High School diploma


EXPERIENCE

Six months experience in and office setting


SKILLS

· Well suited candidates will possess the following skills:

· Clear and concise communication.

· Active listening.

· Ability to problem solve

· Ability to analyze customer issues, identify the root cause, and find effective solutions.

· Show empathy and understanding towards frustrated or upset customers is crucial for building rapport and resolving conflicts.

· Technical Proficiency using computers, CRM software, and other call center-specific technologies.

· Ability to adjust to different situations, customer needs, and call center procedures is essential.

· Strong organization skills to manage their time, prioritize tasks, and keep track of customer information.

· Patience when dealing with difficult or demanding customers.

· Ability to handle multiple tasks simultaneously, such as listening to a customer, typing notes, and navigating computer systems.

· A positive and professional attitude to provide excellent customer service.

· Quick and active learner and retain important information to ensure the proper information is conveyed to the client.

· Ability to de-escalate tense situations and find resolutions that satisfy both the customer and the agency.


SHIFTS

MON - FRI

Shift 1 7am-3pm

Shift 2 7am-1pm

Shift 3 7am-3:45pm

Shift 4 8am-4:45pm

Shift 5 9am-5:45pm

Shift 6 3pm-11pm (midday)

Shift 7 11pm-7am (night)


SAT

Shift 1 7am-3:45pm

Shift 2 3pm - 11pm (midday)

Shift 3 11pm-7a (night)


SUN

Shift 1 7am-3pm

Shift 2 3pm-11pm (midday)

Shift 3 11pm-7am (night)