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Patient Financial Counselor Hybrid Jobs (NOW HIRING)

Ridgeview

Patient Financial Counselor

Waconia, MN · On-site

$21.91 - $30.68/hr

Description This is a hybrid role. Purpose of Job This is a newly expanded role at Ridgeview and ... The Patient Financial Counselor is responsible for providing patients with a positive financial ...

Main Line Health

Patient Financial Counselor

Media, PA · On-site

$18.75 - $24.50/hr

The Patient Financial Counselor partners with Social Workers/Care Coordinators/Case Managers and other members of a patient's care team to assist patients with navigating their insurance benefits ...

Main Line Health

Patient Financial Counselor

Media, PA · On-site

$18.75 - $24.50/hr

The Patient Financial Counselor partners with Social Workers/Care Coordinators/Case Managers and other members of a patient's care team to assist patients with navigating their insurance benefits ...

Main Line Health

Patient Financial Counselor

Media, PA · On-site

$18.75 - $24.50/hr

The Patient Financial Counselor partners with Social Workers/Care Coordinators/Case Managers and other members of a patient's care team to assist patients with navigating their insurance benefits ...

Ridgeview

Patient Financial Counselor

Waconia, MN · On-site

$19.25 - $25.25/hr

This is a hybrid role. Purpose of Job This is a newly expanded role at Ridgeview and the ideal ... The Patient Financial Counselor is responsible for providing patients with a positive financial ...

Boston Childrens Hospital

$19.83 - $29.49/hr

Position Summary The Financial Counselor plays an essential role in supporting patient families and ... Schedule: * Hybrid. 8-4:30 M-F. WFH 3 days/week Boston Children's Hospital offers competitive ...

Mayo Clinic

Financial Counselor-Hybrid

Rochester, MN · Hybrid

$18.50 - $24.25/hr

The Financial Counselor is responsible for promptly assisting patients with their financial ... As we work together to put the needs of the patient first, we are also dedicated to our employees ...

Mayo Clinic

Financial Counselor-Hybrid

Rochester, MN · Hybrid

$19.25 - $25.25/hr

The Financial Counselor is responsible for promptly assisting patients with their financial ... As we work together to put the needs of the patient first, we are also dedicated to our employees ...

Hunter Health

Patient Financial Counselor

Wichita, KS · On-site

$16.75 - $22/hr

The Patient Financial Counselor provides coordinated, patient-centered financial navigation services by helping patients obtain healthcare coverage, determining eligibility to qualify for financial ...

Hunter Health

Patient Financial Counselor

Wichita, KS · On-site

$16.75 - $22/hr

The Patient Financial Counselor provides coordinated, patient-centered financial navigation services by helping patients obtain healthcare coverage, determining eligibility to qualify for financial ...

Mayo Clinic

Financial Counselor-Hybrid

Rochester, MN · On-site

$18.50 - $24.25/hr

The Financial Counselor is responsible for promptly assisting patients with their financial ... Position requires good verbal communication skills and the ability to work in a complex and patient ...

Mayo Clinic

Financial Counselor-Hybrid

Rochester, MN · Hybrid

$21.91 - $34.27/hr

As we work together to put the needs of the patient first, we are also dedicated to our employees ... The Financial Counselor is responsible for promptly assisting patients with their financial ...

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Patient Financial Counselor Hybrid information

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How much do patient financial counselor hybrid jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for patient financial counselor hybrid in the United States is $21.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.56 per hour, depending on experience, location, and employer.

What is a patient financial counselor hybrid?

A Patient Financial Counselor Hybrid is a healthcare professional who assists patients in understanding their financial responsibilities related to medical services, including insurance coverage, billing, and payment options. The 'hybrid' aspect typically means the counselor works both onsite at a healthcare facility and remotely, using virtual tools to communicate with patients. They help patients navigate insurance benefits, set up payment plans, and often serve as a liaison between patients and billing departments. Their goal is to ensure patients are informed about their financial obligations and to provide support in managing healthcare costs. This role requires strong communication and problem-solving skills, as well as knowledge of healthcare billing procedures.

How does a patient financial counselor hybrid typically collaborate with clinical and administrative staff to support patients?

A Patient Financial Counselor Hybrid regularly works with both clinical teams, such as nurses and physicians, and administrative staff to ensure patients receive comprehensive support regarding their financial responsibilities. This collaboration often involves clarifying insurance benefits, assisting with payment plans, and coordinating with billing or revenue cycle departments to resolve patient concerns. Clear communication and teamwork are crucial, as the counselor bridges the gap between financial processes and patient care, helping ensure a smooth experience for patients navigating treatment costs.

What are the key skills and qualifications needed to thrive as a patient financial counselor hybrid, and why are they important?

To thrive as a Patient Financial Counselor Hybrid, you need a solid understanding of healthcare billing, insurance verification, and patient financial assistance programs, often supported by a background in healthcare administration or medical billing. Familiarity with hospital information systems, billing software, and electronic medical records is typically required. Excellent communication, problem-solving, and empathy are essential soft skills for guiding patients through complex financial processes. These skills ensure patients receive clear guidance on their financial responsibilities and options, leading to improved satisfaction and reduced claim denials.

What is the difference between Patient Financial Counselor Hybrid vs Patient Financial Advocate?

AspectPatient Financial Counselor HybridPatient Financial Advocate
CredentialsHigh school diploma or equivalent; certification preferredHigh school diploma or equivalent; certification optional
Work EnvironmentHospitals, clinics, healthcare facilitiesHealthcare settings, community outreach programs
Primary FocusAssisting patients with billing, insurance, and financial planningAdvocating for patients' financial rights and navigating insurance issues

The Patient Financial Counselor Hybrid and Patient Financial Advocate roles both work within healthcare environments to assist patients with financial matters. The hybrid role combines counseling and administrative tasks, often requiring certifications, while advocates focus more on patient rights and insurance navigation. Both positions are essential for patient support but differ slightly in scope and responsibilities.

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What states have the most Patient Financial Counselor Hybrid jobs?

States with the most job openings for Patient Financial Counselor Hybrid jobs include:

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Patient Financial Counselor Hybrid jobs near you
Infographic showing various Patient Financial Counselor Hybrid job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,216 per year, or $21.3 per hour.

Patient Financial Counselor- HYBRID

Phoenix, AZ • Hybrid

Barrow Brain and Spine
Outpatient Health Care • 11 - 50 employees

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Good training

Learn more about Barrow Brain and Spineexternal

$22 - $25/hr

Full-time

Re-posted 18 days ago

Job description

Description

BARROW BRAIN AND SPINE

JOB DESCRIPTION

Patient Financial Counselor

JOB TITLE: Patient Financial Counselor

DEPARTMENT: Business Office

REPORTS TO: Revenue Cycle Director

FLSA STATUS: Non-exempt

JOB SUMMARY: Position interacts with patients for the purpose of collecting outstanding patient accounts

SALARY DESCRIPTION: Hourly $22- $25

TYPICAL PHYSICAL DEMANDS: 

  • Prolonged sitting, standing, some bending, stooping and stretching and/or walking
  • Eye-hand coordination and manual dexterity sufficient to operate a computer keyboard, photocopier, fax machine, telephone, calculator, and other office equipment
  • Normal range of hearing and vision to record, prepare, and communicate appropriate reports

TYPICAL WORKING CONDITIONS: 

  • Work is performed in an office environment, with contact with patients, office staff, physicians, etc.
  • Overtime as required

JOB DUTIES & RESPONSIBILITIES: 

Answers and handles telephone calls pertaining to outstanding account balances

General filing as needed. 

Interacts with physician and/or his/her representative regarding problem patient outstanding account. 

Makes financial arrangements with patients for payment.

Interacts with collection agencies as required.

Defines and monitors budget payment programs, making sure that patients are complying with their agreements.

Composes correspondence as required.

Follows up on all Bankruptcy Accounts and Deceased Patient Account Processing, etc.

Work new status in collection module on a regular basis.

Follows up on mail return

Mails form letters to patients to encourage payment of delinquent accounts.

Confers with patients by telephone in attempt to determine reason for overdue payment, reviewing terms of credit policy

Records information about financial status of patient and status of collection efforts

Process patient receipts per BBS standards.

Return all voice mail messages within a 24 hour period

Attends staff meetings and participates in special committees

Other duties and assignments as necessary


PERFORMANCE REQUIREMENTS:


Reports to work regularly without undue tardiness

Maintains positive attitude and demonstrates the utmost in professionalism

Dresses appropriately and professionally 

Completes work accurately and in a timely manner

Excellent oral, written & telephone communication skills, along with tact, diplomacy, and strong customer service orientation

Prioritizes work activities and receives and assumes multiple job duties

Maintains effective working relationships with physicians, administration, BBS staff members, and hospital personnel

Requires flexibility to work occasional evenings or weekends 


EDUCATION & EXPERIENCE:


Requires flexibility to work occasional evenings or weekends 

Prior experience in a private practice or hospital setting preferable

Insurance billing experience utilizing CPT and ICD-10 coding

Extensive background knowledge of the hospital admitting process

High school or G.E.D.

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