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Patient Advocate Representative Jobs (NOW HIRING)

Claritev

Patient Advocate Representative

Manhattan, NY · Remote

$25 - $30/hr

Patient Advocate Representative At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all.

CCS

Patient Advocate Representative - OU

Clearwater, FL · On-site +1

$15.75 - $20.25/hr

As a Call Center Patient Advocate Representative I, you'll handle all tasks required to maintain patient satisfaction and ensure accurate and timely shipping of reorders. Provides cross-functional ...

CCS

Patient Advocate Representative - OU

Clearwater, FL

$15.75 - $20.25/hr

As a Call Center Patient Advocate Representative I, you'll handle all tasks required to maintain patient satisfaction and ensure accurate and timely shipping of reorders. Provides cross-functional ...

CCS

Patient Advocate Representative - OU

Clearwater, FL

$15.75 - $20.25/hr

As a Call Center Patient Advocate Representative I, you'll handle all tasks required to maintain patient satisfaction and ensure accurate and timely shipping of reorders. Provides cross-functional ...

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How much do patient advocate representative jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for patient advocate representative in the United States is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.12 per hour, depending on experience, location, and employer.

What is the difference between Patient Advocate Representative vs Patient Coordinator?

AspectPatient Advocate RepresentativePatient Coordinator
CredentialsHigh school diploma or equivalent; certifications like Certified Patient Advocate (CPA) are commonHigh school diploma or equivalent; healthcare-related certifications may be preferred
Work EnvironmentHospitals, clinics, insurance companies, patient advocacy organizationsHospitals, clinics, outpatient centers
Employer & IndustryHealthcare providers, insurance companies, advocacy groupsHealthcare facilities, outpatient services
Primary FocusAssist patients in navigating healthcare systems, resolve issues, advocate for patient rightsCoordinate patient care, schedule appointments, manage patient information

While both roles involve working closely with patients, the Patient Advocate Representative primarily focuses on advocacy, resolving issues, and ensuring patient rights are protected. The Patient Coordinator handles logistical tasks like scheduling and managing patient information. Both roles are vital in healthcare settings but serve different functions.

What are some common challenges faced by Patient Advocate Representatives, and how can they be addressed?

Patient Advocate Representatives often encounter challenges such as navigating complex healthcare systems, addressing communication barriers between patients and providers, and managing emotionally charged situations. To address these, developing strong interpersonal and problem-solving skills is essential, along with maintaining up-to-date knowledge of healthcare policies and resources. Collaborating closely with medical staff, social workers, and insurance companies also helps ensure patients receive the support they need efficiently and compassionately.

What are Patient Advocate Representatives?

Patient Advocate Representatives are professionals who assist patients in navigating the healthcare system. They help patients understand their rights, resolve concerns or complaints, and communicate effectively with healthcare providers and insurance companies. Their goal is to ensure that patients receive the quality care and support they need while addressing any barriers to service. Patient Advocate Representatives often work in hospitals, clinics, or insurance companies, and play a key role in enhancing the patient experience.

What are the key skills and qualifications needed to thrive as a Patient Advocate Representative, and why are they important?

To thrive as a Patient Advocate Representative, you typically need a background in healthcare or social work, strong knowledge of patient rights, and excellent problem-solving abilities. Familiarity with healthcare information systems, medical terminology, and often certification in patient advocacy or case management are important technical requirements. Outstanding interpersonal skills, active listening, and the ability to mediate and communicate clearly help build trust and resolve conflicts effectively. These skills ensure patients receive proper support, their concerns are addressed, and that quality care is consistently delivered within complex healthcare environments.

What qualifications do you need to be a patient advocate?

To become a patient advocate, candidates typically need a high school diploma or equivalent, with many roles preferring a bachelor's degree in healthcare, social work, or a related field. Strong communication, empathy, and knowledge of healthcare systems are essential, and some positions may require certifications such as Certified Patient Advocate (CPA) or related credentials.
More about Patient Advocate Representative jobs
What states have the most Patient Advocate Representative jobs? States with the most job openings for Patient Advocate Representative jobs include:
What job categories do people searching Patient Advocate Representative jobs look for? The top searched job categories for Patient Advocate Representative jobs are:
Patient Advocate Representative jobs near you

Patient Advocate Representative

Claritev

Manhattan, NY • Remote

$25 - $30/hr

Full-time

Medical, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Patient Advocate Representative

At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we striveto bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders - internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.

Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!!

Patient Advocate Representative

Remote Positions Available

As a Patient Advocate, you will be responsible for matching the daily volume of incoming client claims to the correct provider using an in-house web-based application. This position may be located anywhere in the Eastern, Central, Mountain or Pacific time zones. Work schedules are as follows:

  • 5:00 am to 2:00 pm PT
  • 6:00 am to 3:00 pm MT
  • 7:00 am to 4:00 pm CT
  • 8:00 am to 5:00 pm ET

JOB SUMMARY

This role is responsible for handling member, client, and provider inquiries (balance bills and appeals) based upon an assigned client base. This person is responsible for addressing member calls related to balance billing situations, educating the process and negotiations for closing out the balance bills.

DUTIES

  1. Manages facility, provider, and member inquiries, appeals and balance billing, including correspondence.
    2. Reviews and resolves balance bills and appeals with providers, through negotiations.
    3. Identifies troubled facilities for potential direct contracting and redirection.
    4. Ensures clear documentation of events associated to a claim resolution.
    5. Provides updates and solicits required information from clients as needed.
    6. Keeps direct report informed of critical matters that impact responding timely to appeals/balance bills.
    7. Manages a daily running inventory of claims, prioritizing one's work schedule accordingly.
    8. Addresses emails and incoming calls.
    9. Ensures member inquiries are addressed timely, including education.
    10. Participates in on-going process improvement to develop efficiencies that streamline the process and the Patient Advocacy Center.
    11. Collaborates, coordinates, and communicates across disciplines and departments.
    12. Ensures compliance with HIPAA regulations and requirements.
    13. Demonstrates Company's Core Competencies and values held within.
    14. Please note due to the exposure of PHI sensitive data -- this role is considered to be a High-Risk Role.
    15. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned, as necessary.

JOB SCOPE: This position works independently under minimal supervision to complete the assigned job responsibilities. Work performed is often varied and complex, requiring a reliance on a knowledge base built through experience. The incumbent follows established procedures and uses knowledge of the company's general business principles, industry dynamics, market trends, and specific operation details when performing the duties of the position as assigned.

COMPENSATION

The salary range for this position is $25 to $30 per hour. Specific offers take into account a candidate's education, experience and skills, as well as the candidate's work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.

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