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Patient Access Representative Team Lead Jobs (NOW HIRING)

Patient Access Representative

Chicago, IL · On-site

$17.75 - $22.75/hr

... Team Lead or Operations Coordinator as necessary. • Maintain patient confidentiality per HIPAA ... Patient Access Representative - Mandatory Skills: • High School diploma or equivalent. • 2-3 ...

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Patient Access Representative

Silverton, OR · On-site

$22.32 - $31.90/hr

Patient Access Representative You are the first face patients see -- setting the tone for a ... If you are passionate about our mission and believe you can contribute to our team, we encourage ...

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Patient Access Representative

Portland, OR · On-site

$22.57 - $30.57/hr

Patient Access Representative You are the first face patients see -- setting the tone for a ... If you are passionate about our mission and believe you can contribute to our team, we encourage ...

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Patient Access Rep

Abilene, TX · On-site

$16.75 - $21.25/hr

Patient Access Representative The Patient Access Representative is able to schedule primary and specialty office visits appropriately; as well as keeping location instructions; patient demographics ...

Lead Patient Access Rep

Indianapolis, IN · On-site

$16.50 - $21/hr

Lead Patient Access Representative The Lead Patient Access Representative is responsible for coordinating the Patient Access functions with the patient, medical staff, Patient Accounting Department ...

A Collaborative and Supportive Team Atmosphere * Competitive Compensation and Paid Time Off Package ... The Patient Access Representative performs a variety of customer service functions that support ...

Patient Access Representative

Dubuque, IA · On-site

$16.25 - $20.75/hr

Patient Access Representative UnityPoint Health Finley Hospital 1 Positions ID: 50163676 Posted On ... As a team member, regardless of your position, you'll get the chance to change lives on a daily ...

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Patient Access Representative Team Lead information

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$12

$19

$24

How much do patient access representative team lead jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for patient access representative team lead in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What does a patient access representative team lead do?

As a Patient Access Representative Team Lead, you play a vital role in overseeing the daily operations of the patient access team, ensuring that staff are meeting registration, scheduling, and insurance verification standards. You'll frequently address workflow challenges by reallocating resources, providing on-the-spot training, and troubleshooting complex patient or system issues. Effective communication and collaboration with both your team and other hospital departments are essential to maintain smooth patient flow and uphold service quality. This role also offers opportunities to mentor team members and contribute to process improvements, which can be stepping stones for further leadership roles.

What are the key skills and qualifications needed to thrive as a patient access representative team lead?

To thrive as a Patient Access Representative Team Lead, you need in-depth knowledge of patient registration, insurance verification, and healthcare regulations, often supported by experience in medical front office operations and a high school diploma or higher. Familiarity with hospital information systems (HIS), electronic health records (EHRs), and scheduling software is typically required. Strong leadership, problem-solving, and communication skills help you effectively guide teams and resolve patient or workflow issues. These capabilities are crucial to ensuring smooth patient intake processes, compliance, and high-quality service throughout the patient experience.

What is a patient access representative team lead?

Patient Access Representative Team Leads are healthcare professionals responsible for overseeing a team of patient access representatives who handle patient admissions, registration, insurance verification, and scheduling. They ensure that all procedures are followed correctly, staff are trained, and patient interactions are handled efficiently and compassionately. Team Leads also resolve escalated issues, monitor team performance, and collaborate with other departments to improve the patient experience. Their leadership is critical in maintaining smooth front-end operations in hospitals or medical facilities.

What is the difference between Patient Access Representative Team Lead vs Patient Access Representative?

AspectPatient Access Representative Team LeadPatient Access Representative
CredentialsHigh school diploma; some roles may require certification in healthcare access or customer serviceHigh school diploma; customer service experience often preferred
Work EnvironmentHospital or clinic front desk, overseeing team activitiesFront desk, patient registration, scheduling in healthcare facilities
Employer & Industry UsageHealthcare providers, hospitals, clinicsSame as above
Common Search & ComparisonLeadership, team coordination, supervisionPatient registration, customer service, appointment scheduling

The main difference between a Patient Access Representative Team Lead and a Patient Access Representative is that the Team Lead supervises and coordinates the team, often handling leadership responsibilities, while the Representative focuses on patient registration and customer service tasks. Both roles require similar credentials and work in healthcare settings, but the Team Lead has additional responsibilities related to team management.

More about Patient Access Representative Team Lead jobs
What states have the most Patient Access Representative Team Lead jobs? States with the most job openings for Patient Access Representative Team Lead jobs include:
Infographic showing various Patient Access Representative Team Lead job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 25% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,617 per year, or $19 per hour.

Patient Access Representative

Procom

Chicago, IL • On-site

$17.75 - $22.75/hr

Other

Posted 2 days ago

New


Job description

Patient Access Representative:
On behalf of our healthcare client, Procom is searching for a Patient Access Representative for a 6-month contract role. This position is onsite at our client's Chicago, Illinois office.
Patient Access Representative - Job Description:
The Patient Access Representative role involves ensuring seamless patient access to healthcare services while maintaining high standards of customer service and patient confidentiality. The role is integral to fostering a positive first impression of the healthcare organization and involves collaboration with various hospital departments to facilitate patient scheduling and registration.
Patient Access Representative - Responsibilities:
• Consistently practice Patients First philosophy and adhere to high standards of customer service.
• Respond to questions and concerns, forwarding issues to Team Lead or Operations Coordinator as necessary.
• Maintain patient confidentiality per HIPAA regulations.
• Correctly identify and collect patient demographic information.
• Interact with hospital departments and physicians' offices to schedule and direct patients.
• Perform medical necessity checks and communicate options to patients.
• Inform patients of financial account issues and complete out-of-pocket estimations.
• Provide training and education as needed.
• Manage work schedule efficiently, completing tasks on time.
• Participate in Quality Assurance reviews and use effective service recovery skills.
Patient Access Representative - Mandatory Skills:
• High School diploma or equivalent.
• 2-3 years of customer service or medical office experience.
• Excellent interpersonal, verbal, and written communication skills.
• Proficiency in computer data-entry/typing.
• Ability to read, write, and communicate effectively in English.
• Customer service oriented.
• Excellent organizational, time management, analytical, and problem-solving skills.
Patient Access Representative - Nice-to-Have Skills:
• Additional education.
• Additional language skills.
• Healthcare finance and/or healthcare insurance experience.
• Knowledge and experience in a healthcare setting, especially patient scheduling and/or registration.
Patient Access Representative - Assignment Length:
This is a 6-month contract position.
Patient Access Representative - Start Date:
ASAP.
Patient Access Representative - Assignment Location:
Chicago, Illinois, onsite.