ZipRecruiter

Log In

1

Patient Access Representative Team Lead Jobs (NOW HIRING)

NorthShore

Patient Access Representative Lead

Oak Park, IL · On-site

$21.08 - $31.62/hr

N/A * Position: Patient Access Representative Lead * Location: EMO Oak Park 932 Lake Street ... Supervise, mentor, and guide a team of patient access professionals, promoting accountability and ...

lri

Patient Access Representative

Rochester, NY · On-site

$21 - $23/hr

A Collaborative and Supportive Team Atmosphere * Competitive Compensation and Paid Time Off Package ... The Patient Access Representative performs a variety of customer service functions that support ...

Liberty Resources

Patient Access Representative

Fulton, NY · On-site

$21 - $23/hr

A Collaborative and Supportive Team Atmosphere * Competitive Compensation and Paid Time Off Package ... The Patient Access Representative performs a variety of customer service functions that support ...

lri

Patient Access Representative

Fulton, NY · On-site

$21 - $23/hr

A Collaborative and Supportive Team Atmosphere * Competitive Compensation and Paid Time Off Package ... The Patient Access Representative performs a variety of customer service functions that support ...

Conway Regional

Patient Access Representative

Conway, AR · On-site

$13.75 - $17.50/hr

Overview The Patient Access Representative is responsible for obtaining all pertinent information, such as demographic and insurance information, that is needed from the patient or representative of ...

next page

Showing results 1-20

All JobsHealthcare JobsHospital JobsPatient Advocate JobsPatient Access Representative Team Lead Jobs

Patient Access Representative Team Lead information

See salary details

$12

$19

$24

How much do patient access representative team lead jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for patient access representative team lead in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What is a patient access representative team lead?

Patient Access Representative Team Leads are healthcare professionals responsible for overseeing a team of patient access representatives who handle patient admissions, registration, insurance verification, and scheduling. They ensure that all procedures are followed correctly, staff are trained, and patient interactions are handled efficiently and compassionately. Team Leads also resolve escalated issues, monitor team performance, and collaborate with other departments to improve the patient experience. Their leadership is critical in maintaining smooth front-end operations in hospitals or medical facilities.

What does a patient access representative team lead do?

As a Patient Access Representative Team Lead, you play a vital role in overseeing the daily operations of the patient access team, ensuring that staff are meeting registration, scheduling, and insurance verification standards. You'll frequently address workflow challenges by reallocating resources, providing on-the-spot training, and troubleshooting complex patient or system issues. Effective communication and collaboration with both your team and other hospital departments are essential to maintain smooth patient flow and uphold service quality. This role also offers opportunities to mentor team members and contribute to process improvements, which can be stepping stones for further leadership roles.

What are the key skills and qualifications needed to thrive as a patient access representative team lead?

To thrive as a Patient Access Representative Team Lead, you need in-depth knowledge of patient registration, insurance verification, and healthcare regulations, often supported by experience in medical front office operations and a high school diploma or higher. Familiarity with hospital information systems (HIS), electronic health records (EHRs), and scheduling software is typically required. Strong leadership, problem-solving, and communication skills help you effectively guide teams and resolve patient or workflow issues. These capabilities are crucial to ensuring smooth patient intake processes, compliance, and high-quality service throughout the patient experience.

What is the difference between Patient Access Representative Team Lead vs Patient Access Representative?

AspectPatient Access Representative Team LeadPatient Access Representative
CredentialsHigh school diploma; some roles may require certification in healthcare access or customer serviceHigh school diploma; customer service experience often preferred
Work EnvironmentHospital or clinic front desk, overseeing team activitiesFront desk, patient registration, scheduling in healthcare facilities
Employer & Industry UsageHealthcare providers, hospitals, clinicsSame as above
Common Search & ComparisonLeadership, team coordination, supervisionPatient registration, customer service, appointment scheduling

The main difference between a Patient Access Representative Team Lead and a Patient Access Representative is that the Team Lead supervises and coordinates the team, often handling leadership responsibilities, while the Representative focuses on patient registration and customer service tasks. Both roles require similar credentials and work in healthcare settings, but the Team Lead has additional responsibilities related to team management.

More about Patient Access Representative Team Lead jobs

What states have the most Patient Access Representative Team Lead jobs?

States with the most job openings for Patient Access Representative Team Lead jobs include:

What job categories do people searching Patient Access Representative Team Lead jobs look for?

The top searched job categories for Patient Access Representative Team Lead jobs are:

Patient Access Representative Team Lead jobs near you
Infographic showing various Patient Access Representative Team Lead job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,617 per year, or $19 per hour.

Patient Access Team Lead - Patient Access

OakBend Medical Center

Houston, TX • On-site

$16.50 - $21/hr

Full-time

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Responsibilities
The Patient Access Team Lead key role is to set an excellent example of teamwork, exceptional customer service, registration accuracy, following protocols, training registration staff to ensure all aspects of registrations processes are followed.
The position's main responsibilities include all of those for a Patient Access Representative to include, but not limited to, timely and accurate registrations, complete benefit verifications, patient education (regarding benefits), appropriate authorizations for services, and exceptional customer service. The Team Lead position also includes registration accuracy checks/controls; training, coaching, and motivating coworkers; assisting with technical and support needs; and special projects as assigned by management.
The Patient Access Team Lead is responsible for protecting the financial health of OakBend Medical Center and providing exemplary customer service to our internal and external customers.
Qualifications
MINIMUM EDUCATION
High school diploma and/or some college; relevant experience in lieu of High School Diploma/GED education will be considered.
MINIMUM WORK EXPERIENCE
Supervisory experience, 1-3 years healthcare registration experience required.
REQUIRED LICENSES/CERTIFICATIONS
None.
REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES
Typing 35 words per minute. Excellent computer skills. Excellent communication and interpersonal skills required. Ability to handle extensive phone calls. Ability to educate/train groups and individuals.
ABOUT OAKBEND:
OakBend Medical Center is an independent hospital providing exceptional and compassionate care to patients and the community since 1950. The OakBend family consists of outstanding team members caring for the community at three hospitals and many specialty centers. OakBend's services and programs include its signature No Wait ER, an advanced trauma center, certified stroke program, hospital air ambulance services and a hospital-based skilled nursing facility. We remain committed to providing a rewarding environment to our team members, to providing necessary services to the community and to developing the best methods to care for our patients, ensuring a healthy future for generations.

Apply