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Patient Access Representative Team Lead Jobs (NOW HIRING)

PATIENT ACCESS

Patient Access Representative

Portland, OR · On-site

$22.57 - $30.57/hr

Patient Access Representative You are the first face patients see -- setting the tone for a ... If you are passionate about our mission and believe you can contribute to our team, we encourage ...

PATIENT ACCESS

Patient Access Representative

Tualatin, OR · On-site

$22.32 - $31.90/hr

Patient Access Representative You are the first face patients see -- setting the tone for a ... If you are passionate about our mission and believe you can contribute to our team, we encourage ...

NorthShore

Patient Access Representative Lead

Skokie, IL · On-site

$21.08 - $31.62/hr

Position: Patient Access Representative Lead * Location: Skokie, IL * Full Time * Hours: Monday ... Supervise, mentor, and guide a team of patient access professionals, promoting accountability and ...

Grande Ronde Hospital

Patient Access Rep

La Grande, OR · On-site

$16.50 - $21/hr

Patient Access Senior Representative will lead or participate in departmental projects and ... Ability to communicate clearly and professionally with patients, families, and healthcare team ...

Phoenix Children's Hospital

Patient Access Rep

Avondale, AZ · On-site

$16.75 - $21.50/hr

This is PRN (as-needed) position to join and support our Emergency Department Patient Access Rep team at our Avondale location for night shift. As a PRN worker, it is required to work 2 night shifts ...

lri

Patient Access Representative

Rochester, NY · On-site

$21 - $23/hr

A Collaborative and Supportive Team Atmosphere * Competitive Compensation and Paid Time Off Package ... The Patient Access Representative performs a variety of customer service functions that support ...

lri

Patient Access Representative

Fulton, NY · On-site

$21 - $23/hr

A Collaborative and Supportive Team Atmosphere * Competitive Compensation and Paid Time Off Package ... The Patient Access Representative performs a variety of customer service functions that support ...

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Patient Access Representative Team Lead information

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How much do patient access representative team lead jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for patient access representative team lead in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What is a patient access representative team lead?

Patient Access Representative Team Leads are healthcare professionals responsible for overseeing a team of patient access representatives who handle patient admissions, registration, insurance verification, and scheduling. They ensure that all procedures are followed correctly, staff are trained, and patient interactions are handled efficiently and compassionately. Team Leads also resolve escalated issues, monitor team performance, and collaborate with other departments to improve the patient experience. Their leadership is critical in maintaining smooth front-end operations in hospitals or medical facilities.

What does a patient access representative team lead do?

As a Patient Access Representative Team Lead, you play a vital role in overseeing the daily operations of the patient access team, ensuring that staff are meeting registration, scheduling, and insurance verification standards. You'll frequently address workflow challenges by reallocating resources, providing on-the-spot training, and troubleshooting complex patient or system issues. Effective communication and collaboration with both your team and other hospital departments are essential to maintain smooth patient flow and uphold service quality. This role also offers opportunities to mentor team members and contribute to process improvements, which can be stepping stones for further leadership roles.

What are the key skills and qualifications needed to thrive as a patient access representative team lead?

To thrive as a Patient Access Representative Team Lead, you need in-depth knowledge of patient registration, insurance verification, and healthcare regulations, often supported by experience in medical front office operations and a high school diploma or higher. Familiarity with hospital information systems (HIS), electronic health records (EHRs), and scheduling software is typically required. Strong leadership, problem-solving, and communication skills help you effectively guide teams and resolve patient or workflow issues. These capabilities are crucial to ensuring smooth patient intake processes, compliance, and high-quality service throughout the patient experience.

What is the difference between Patient Access Representative Team Lead vs Patient Access Representative?

AspectPatient Access Representative Team LeadPatient Access Representative
CredentialsHigh school diploma; some roles may require certification in healthcare access or customer serviceHigh school diploma; customer service experience often preferred
Work EnvironmentHospital or clinic front desk, overseeing team activitiesFront desk, patient registration, scheduling in healthcare facilities
Employer & Industry UsageHealthcare providers, hospitals, clinicsSame as above
Common Search & ComparisonLeadership, team coordination, supervisionPatient registration, customer service, appointment scheduling

The main difference between a Patient Access Representative Team Lead and a Patient Access Representative is that the Team Lead supervises and coordinates the team, often handling leadership responsibilities, while the Representative focuses on patient registration and customer service tasks. Both roles require similar credentials and work in healthcare settings, but the Team Lead has additional responsibilities related to team management.

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What states have the most Patient Access Representative Team Lead jobs?

States with the most job openings for Patient Access Representative Team Lead jobs include:

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Patient Access Representative Team Lead jobs near you
Infographic showing various Patient Access Representative Team Lead job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,617 per year, or $19 per hour.

Patient Access Representative ER Full Time

Kingman, AZ • On-site

Kingman Regional Medical Center
Health Care and Social Assistance • 1 - 5K employees

6.1

Company rating: 6.1 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

849th of 1,064 rated hospitals

Recommended by parents

Learn more about Kingman Regional Medical Centerexternal

$15.50 - $19.75/hr

Other

Posted 7 days ago

Job description

Patient Access Representative

At the direction of management, completes the registration process for patients. This includes verification of benefits, discharge of patients, collection of copays or payments, balancing of accounts, and general data entry.

Key Responsibilities:

  • Customer Service and Patient Satisfaction
  • Registration/Admitting/Discharge of Patients
  • Patient Processing

Lead Patient Access Representative:

  • Meets all Patient Access Representative requirements.
  • Provides day to day leadership and supervision of Patient Access Representative team members, trains and orients new hire Patient Access Representatives, and works with Supervisors to provide continuous training of existing staff.
  • Performs QA audits of registrations, works account checks, and responds to account denials.
  • Assists with the scheduling of staff to ensure appropriate coverage.
  • Participates in the interviews for hiring new staff within the unit, as well as providing feedback to the Patient Access Representative supervisors for performance evaluations.
  • Identifies, supports, and manages process improvement initiatives for the team.
  • Collaborates with management to assist in the day-to-day operations of the team.

Qualifications:

  • Demonstrates ability to multitask, prioritize appropriately, and management time efficiently.
  • Effective oral and interpersonal communication skills.
  • Demonstrates ability to utilize a variety of technological resources (phone, computer hardware, various software programs, fax, scanner)
  • Education: High School Diploma or equivalent
  • Experience: Minimum of 1 year of experience working in a customer service position and/or office setting
  • Certification: American Heart Association BLS

The following Departments/Clinics also require DPS Level 1 Fingerprint Clearance Card:

  • 8050 Resident Clinic
  • 6601 Joshua Tree Pediatrics
  • 6616 Urgent Care
  • 6600 Mountain Shadow Primary Care
  • 6605 Golden Valley Medical Center
  • 8110 Patient Access
  • 6504 Physician Services Float Pool

Preferences:

  • Previous experience in healthcare registration, scheduling, and/or authorizations

Special Position Requirements:

  • Exposure Category II: Expected duties have possible, but not routine, potential for exposure to blood, body fluids or tissues.

Work Requirements:

  • Able to reach above and below shoulder level, lift, bend, kneel, squat, stand, walk, and sit for the full scheduled shift.
  • Able to use telephone and computer software and hardware for most of the shift (90% of the day).

This job description applies to all KHI facilities and is representative of the essential job duties this position will perform. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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