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Patient Access Representative Team Lead Jobs (NOW HIRING)

lri

Patient Access Representative

Fulton, NY · On-site

$21 - $23/hr

A Collaborative and Supportive Team Atmosphere * Competitive Compensation and Paid Time Off Package ... The Patient Access Representative performs a variety of customer service functions that support ...

lri

Patient Access Representative

Syracuse, NY

$21 - $23/hr

A Collaborative and Supportive Team Atmosphere * Competitive Compensation and Paid Time Off Package ... The Patient Access Representative performs a variety of customer service functions that support ...

Mercy

Patient Access Representative

Berryville, AR · On-site

$13.25 - $17/hr

The Patient Access Representative is often the first point of contact for our patients and ... Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future ...

Sanford Health

Patient Access Representative

Weston, WI · On-site

$15.25 - $19.50/hr

Collaborates with nursing team and providers to coordinate appointments to meet patients'/residents ... In all settings, the Patient Access Representative serves as a mentor for new Patient Access ...

Sanford Health

Patient Access Representative

Minocqua, WI · On-site

$17.25 - $22/hr

Collaborates with nursing team and providers to coordinate appointments to meet patients'/residents ... In all settings, the Patient Access Representative serves as a mentor for new Patient Access ...

Sanford Health

Patient Access Representative

Minocqua, WI · On-site

$17.25 - $22/hr

Collaborates with nursing team and providers to coordinate appointments to meet patients'/residents ... In all settings, the Patient Access Representative serves as a mentor for new Patient Access ...

Insight

Patient Access Representative

Warren, MI · On-site

$18/hr

Our integrated team of medical professionals does so through creative, innovative techniques and ... The Patient Access Representative thrives in a fast-paced, team oriented environment with ...

Mercy

Patient Access Rep

Anoka, MN · On-site

$15.04/hr

The Patient Access Representative is often the first point of contact for our patients and ... Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future ...

CareSTL Health

Patient Access Representative

Saint Louis, MO · On-site

$16.75 - $21.25/hr

Patient Access Representative REPORTS TO: Patient Access Manager CLASSIFICATION: Non-Exempt CareSTL Health is seeking a Patient Access Representative . The Patient Access Representative (PAR ...

Conway Regional

Patient Access Representative

Conway, AR · On-site

$13.75 - $17.50/hr

Overview The Patient Access Representative is responsible for obtaining all pertinent information, such as demographic and insurance information, that is needed from the patient or representative of ...

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All JobsPatient Access Representative Team Lead Jobs

Patient Access Representative Team Lead information

See salary details

$12

$19

$24

How much do patient access representative team lead jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for patient access representative team lead in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

Is patient access a good career?

A Patient Access Representative Team Lead oversees patient registration, scheduling, and insurance verification in healthcare settings. It is a stable career with opportunities for advancement, requiring strong communication, organizational skills, and knowledge of healthcare systems. The role often involves working in a fast-paced environment and may require certification or training in healthcare administration.

What is the fastest growing career in healthcare?

The healthcare field is experiencing rapid growth in roles such as Patient Access Representatives and other administrative positions, driven by increased patient volume and healthcare reforms. These roles often require strong communication skills and familiarity with electronic health records (EHR) systems, and they offer opportunities for advancement within healthcare organizations.

What does a patient access team lead do?

A patient access team lead oversees the front desk staff responsible for scheduling appointments, verifying patient information, and collecting insurance details. They coordinate patient flow, ensure compliance with healthcare regulations, and may assist with training staff and resolving patient concerns. Strong communication skills and familiarity with electronic health records (EHR) systems are essential for this role.

What are the duties of a patient access representative?

A patient access representative is responsible for scheduling appointments, verifying patient insurance information, collecting payments, and ensuring accurate registration of patient data. They serve as the first point of contact in healthcare settings, requiring strong communication skills and familiarity with electronic health record systems. Their duties help facilitate smooth patient flow and accurate billing processes.

How does a Patient Access Representative Team Lead support team performance and handle workflow challenges?

As a Patient Access Representative Team Lead, you play a vital role in overseeing the daily operations of the patient access team, ensuring that staff are meeting registration, scheduling, and insurance verification standards. You'll frequently address workflow challenges by reallocating resources, providing on-the-spot training, and troubleshooting complex patient or system issues. Effective communication and collaboration with both your team and other hospital departments are essential to maintain smooth patient flow and uphold service quality. This role also offers opportunities to mentor team members and contribute to process improvements, which can be stepping stones for further leadership roles.

What are the key skills and qualifications needed to thrive as a Patient Access Representative Team Lead, and why are they important?

To thrive as a Patient Access Representative Team Lead, you need in-depth knowledge of patient registration, insurance verification, and healthcare regulations, often supported by experience in medical front office operations and a high school diploma or higher. Familiarity with hospital information systems (HIS), electronic health records (EHRs), and scheduling software is typically required. Strong leadership, problem-solving, and communication skills help you effectively guide teams and resolve patient or workflow issues. These capabilities are crucial to ensuring smooth patient intake processes, compliance, and high-quality service throughout the patient experience.

What are Patient Access Representative Team Leads?

Patient Access Representative Team Leads are healthcare professionals responsible for overseeing a team of patient access representatives who handle patient admissions, registration, insurance verification, and scheduling. They ensure that all procedures are followed correctly, staff are trained, and patient interactions are handled efficiently and compassionately. Team Leads also resolve escalated issues, monitor team performance, and collaborate with other departments to improve the patient experience. Their leadership is critical in maintaining smooth front-end operations in hospitals or medical facilities.

What is the difference between Patient Access Representative Team Lead vs Patient Access Representative?

AspectPatient Access Representative Team LeadPatient Access Representative
CredentialsHigh school diploma; some roles may require certification in healthcare access or customer serviceHigh school diploma; customer service experience often preferred
Work EnvironmentHospital or clinic front desk, overseeing team activitiesFront desk, patient registration, scheduling in healthcare facilities
Employer & Industry UsageHealthcare providers, hospitals, clinicsSame as above
Common Search & ComparisonLeadership, team coordination, supervisionPatient registration, customer service, appointment scheduling

The main difference between a Patient Access Representative Team Lead and a Patient Access Representative is that the Team Lead supervises and coordinates the team, often handling leadership responsibilities, while the Representative focuses on patient registration and customer service tasks. Both roles require similar credentials and work in healthcare settings, but the Team Lead has additional responsibilities related to team management.

More about Patient Access Representative Team Lead jobs
What states have the most Patient Access Representative Team Lead jobs? States with the most job openings for Patient Access Representative Team Lead jobs include:
What job categories do people searching Patient Access Representative Team Lead jobs look for? The top searched job categories for Patient Access Representative Team Lead jobs are:
Patient Access Representative Team Lead jobs near you
Infographic showing various Patient Access Representative Team Lead job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 25% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,617 per year, or $19 per hour.

Patient Access Representative

RWJBarnabas Health

Lakewood, NJ

$20.63 - $25.71/hr

Full-time

Posted 21 days ago

RWJBarnabas Health rating

7.5

Company rating: 7.5 out of 10

Based on 329 frontline employees who took The Breakroom Quiz

231st of 890 rated healthcare providers

Job description

Job Title: Patient Access Representative

Location: MMC Southern Campus

Department Name: Emergency Dept Access Service

Req #: 0000255746

Status: Hourly

Shift: Evening

Pay Range: $20.63 - $25.71 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

 The Patient Access Representative position plays a key role in the health system and in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely. The Patient Access Representative is responsible to greet all patients in a timely and friendly manner. A core function of this position is to ensure that all customers, external and internal, are treated with the highest level of respect. The Patient Access Representative provides a safe and secure environment for the patient during the registration process. The Patient Access Representative ensures accuracy and thoroughness in collecting and documentation of the patient’s demographic and insurance information, and utilizes the technology available to complete the registration.

Qualifications:

Required:

  • High School Diploma required

Preferred:

  • Customer service experience
  • Patient Access experience preferred
  • Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care
  • Medical terminology and computer skills

Scheduling Requirements:

  • Full-time
  • Evening
  • Rotating weekends and holidays
  • Training for the first 2 weeks is during the day and required 

 Essential Functions

  • Responsible to collect co-payments, issues receipts for patients, and reconciles the daily cash within the PFS Department. Directly collects from the patients/families

What RWJBarnabas Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About RWJBarnabas Health

Sourced by ZipRecruiter

RWJBarnabas Health is New Jersey’s largest integrated health care delivery system, providing treatment and services to more than three million patients each year. Throughout RWJBarnabas Health, our dedicated physicians, nurses, and health professionals are committed to providing the highest quality of patient care and health education to the community and region. We aim to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey - whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Orange, NJ, US

Year founded

2015

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