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Patient Advocate Jobs (NOW HIRING)

Trinity Health

Patient Advocate

Livonia, MI · On-site

$16.50 - $21.50/hr

Patient Advocate Employment Type: Full-time Shift: Day Location: Silver Spring Position Purpose An integral member of the hospital-wide service quality improvement program which addresses the needs ...

Trinity Health

Patient Advocate

Tampa, FL

$16 - $20.75/hr

Patient Advocate Employment Type:Full-time Shift: Day Location: Silver Spring Position Purpose An integral member of the hospital-wide service quality improvement program which addresses the needs of ...

Trinityhealth

Patient Advocate

Tampa, FL

$16 - $20.75/hr

Patient Advocate Employment Type:Full-time Shift: Day Location: Silver Spring Position Purpose An integral member of the hospital-wide service quality improvement program which addresses the needs of ...

Sentara Healthcare

Patient Advocate

Norfolk, VA · On-site

$17.25 - $22.25/hr

The Patient Advocate serves as a Sentara direct representative to patients/families that have concerns or questions regarding services. Facilitates and promotes continuous quality improvements in the ...

Westchester Medical Center

Patient Advocate

Kingston, NY · On-site

$16.75 - $21.75/hr

As a member of the Patient Experience team, the Patient Advocate is the liaison between the patients, families, and visitors and WMCHealth to ensure that patient-centered care complies with all local ...

Solvera Healthcare

Patient Advocate

Peoria, IL · On-site

$16 - $19/hr

Patient Advocates are one of the first points of contact for patients, both in the office as well as over the phone, and must represent the vision, mission, and values of Solvera Health at all times.

Momentum Employer Group

Patient Advocate

Ogden, UT · On-site

$14/hr

At Utah Physical Therapy , South Ogden, Utah , healing is a team effort and our Patient Advocates are the people who make the experience smooth, supportive, and human from start to finish. If you're ...

Westchester Medical Center

Patient Advocate

Kingston, NY

$16.75 - $21.75/hr

As a member of the Patient Experience team, the Patient Advocate is the liaison between the patients, families, and visitors and WMCHealth to ensure that patient-centered care complies with all local ...

Westchester Medical Center

Patient Advocate

Kingston, NY

$16.75 - $21.75/hr

As a member of the Patient Experience team, the Patient Advocate is the liaison between the patients, families, and visitors and WMCHealth to ensure that patient-centered care complies with all local ...

Westchester Medical Center

Patient Advocate

Kingston, NY · On-site

$16.75 - $21.75/hr

As a member of the Patient Experience team, the Patient Advocate is the liaison between the patients, families, and visitors and WMCHealth to ensure that patient-centered care complies with all local ...

Amaze Health

Patient Advocate

Denver, CO · On-site

$58K - $75K/yr

As a Patient Advocate, you guide patients through the twists and turns of the healthcare system, making complex insurance and care processes clear, accessible, and less stressful every step of the ...

Momentum Employer Group

Patient Advocate

Ogden, UT · On-site

$14/hr

At Utah Physical Therapy , South Ogden, Utah , healing is a team effort and our Patient Advocates are the people who make the experience smooth, supportive, and human from start to finish. If you're ...

Medicine Journal

Patient Advocate

Chattanooga, TN · On-site

$16.25 - $21/hr

The Patient Advocate spends time visiting and listening to patients and their families in order to bring about the most positive experience at Erlanger Health. The Patient Advocate makes regular ...

Mix Talent

Be Seen First

Patient Advocate

Pittsburgh, PA · On-site

$19 - $21/hr

This is an on-site Patient Advocate position with a growing specialty pharmacy in Pittsburgh, PA. Responsibilities primarily focus on managing call queue, data entry, coordinating care, and triaging ...

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Patient Advocate information

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How much do patient advocate jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for patient advocate in the United States is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Advocate, and why are they important?

To thrive as a Patient Advocate, you need a strong understanding of healthcare systems, patient rights, and relevant regulations, often supported by a degree in health services, social work, or related fields. Familiarity with electronic health record (EHR) systems, case management software, and sometimes certification such as BCPA (Board Certified Patient Advocate) is valuable. Outstanding communication, empathy, problem-solving, and negotiation skills help you effectively support patients and collaborate with healthcare teams. These skills are crucial for ensuring patients' voices are heard, their concerns are addressed, and their care experiences are improved.

What Are Patient Advocates?

A patient advocate, sometimes referred to as a patient care advocate, supports patients and their families, working to get them the best care available. As a patient advocate, your responsibilities and duties include helping clients understand their treatment options and working with doctors to get the client the best care possible, assisting your client to navigate their insurance coverage, and providing general support to the family throughout the healthcare process.

What is the difference between Patient Advocate vs Medical Assistant?

AspectPatient AdvocateMedical Assistant
Required CredentialsOften requires certification or training in patient advocacy or healthcare navigationCertified or trained in clinical procedures, EHR, and basic medical skills
Work EnvironmentHospitals, clinics, insurance companies, patient support organizationsDoctor's offices, clinics, hospitals, outpatient facilities
Employer & Industry UsageHealthcare providers, insurance companies, patient advocacy groupsMedical practices, hospitals, outpatient clinics
Common Search & Comparison IntentUnderstanding patient support roles, advocacy servicesMedical assisting duties, clinical support roles

While both roles work within healthcare settings, a Patient Advocate primarily supports patients' rights and navigates healthcare systems, whereas a Medical Assistant performs clinical and administrative tasks to support healthcare providers. They serve different functions but often collaborate to improve patient care.

What are patient advocates?

Patient advocates are professionals who assist patients in navigating the healthcare system. They help patients understand their diagnoses, treatment options, and medical bills, and often facilitate communication between patients, families, and healthcare providers. Patient advocates may work independently, for hospitals, or for insurance companies, always with the goal of ensuring that patients' rights and interests are represented. Their support can be especially valuable when dealing with complex medical or insurance issues.

What are some common challenges Patient Advocates face when navigating healthcare systems for clients?

Patient Advocates often encounter obstacles such as complex insurance processes, communication barriers between patients and healthcare providers, and coordinating care among multiple specialists. Advocates must be persistent and resourceful in resolving these issues while maintaining patient confidentiality and trust. Successfully overcoming these challenges requires strong problem-solving skills and a deep understanding of healthcare policies and patient rights.
More about Patient Advocate jobs
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Patient Advocate jobs near you
Infographic showing various Patient Advocate job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 69% Full Time, 15% Part Time, and 14% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,997 per year, or $20.7 per hour.
Patient Advocate

Patient Advocate

Trinity Health

Livonia, MI • On-site

$16.50 - $21.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Trinity Health rating

6.5

Company rating: 6.5 out of 10

Based on 353 frontline employees who took The Breakroom Quiz

604th of 890 rated healthcare providers

Job description

Employment Type:
Full timeShift:
Day Shift
Description:
Job Title: Patient Advocate
Employment Type: Full-time
Shift: Day
Location: Silver Spring
Position Purpose
An integral member of the hospital-wide service quality improvement program which addresses the needs of the hospital's internal and external customers. Serves as a liaison between patients and visitors and St Mary Medical Center leadership, functioning as the "face" of SMMC's Service Recovery in the moment and in coordinating appropriate and timely follow-up from individual department leaders with a single organizational reply. Assists leadership with identification and investigation of service quality issues. Responsible for the day-to-day support of the organization's goal to create a culture of exceptional service. Responds to and manages complaints/concerns and written grievances regarding care experiences in collaboration with Risk Management under all federal, state, and accrediting body regulatory guidelines. Supports and promotes all initiatives of the Office of Patient & Family Experience and support the Mission of Trinity Health and St Mary Medical Center.
As a "Patient Advocate" you will:
  • The Patient Advocate is charged with helping a patient's hospital journey go as smoothly as possible by acting in the best interest of the patient. Core values and consideration are the cornerstones of patients' rights.
  • The Patient Advocate will investigate and manage complaints by patients, their families, visitors and other healthcare consumers and work with all necessary parties toward resolution. The Patient Advocate will comply with federal regulations from HIPAA, CMS guidelines and various patients' rights law.
  • An advocate is called upon to intervene in crisis situations and negotiate resolutions between conflicted parties. An advocate operates within an ethical construct, seeks to promote the interest of the patient first and foremost, and then seeks to promote relationships between colleagues and patients. These efforts lead to a more positive and individualized healthcare experience, recognizing the diversity and uniqueness of each person. The advocate proactively communicates and demonstrates the concern and responsiveness of St. Mary Medical Center.
  • The Patient Advocate will work closely with the nursing leadership, physician, nursing staff and other clinical and non-clinical members of hospital team to investigate all complaints with the intent of resolution. Chaplains may be called in to discuss underlying spiritual or emotional issues with the patient and/or nurse.

Minimum Qualifications:
  • High school diploma required. Bachelor's or Associate's Degree strongly preferred.
  • Knowledge, Skills, and Attitudes
  • Bilingual a plus, must possess self-motivation, excellent interpersonal and communication skills. Proficiency in the Microsoft Office software, including Excel, Word and PowerPoint and other technical equipment.
  • Experience in demonstrated mediation, conflict resolution and crisis intervention skills required

FT/PT Benefit eligible Roles:
**0.5 FTE (20 hours weekly) up to 1.0 FTE (40 hours weekly)
Position Highlights and Benefits:
  • Comprehensive benefit packages, including medical, dental, vision, mental health, paid time off, 403B, education assistance and voluntary benefits (pet insurance, accident insurance, hospital indemnity and others) available from the first day of employment.
  • Work/Life balance with flexible schedules.
  • Free onsite parking.
  • Our mission and core values are what drive each member of Trinity Health to support each other, communicate openly and respectfully while embracing a culture that nurtures a healing, safe environment for all.
  • Referral Rewards Program

Position Highlights:
  • Work/Life balance with flexible schedules.
  • Free onsite parking.
  • Our mission and core values are what drive each member of Trinity Health to support each other, communicate openly and respectfully while embracing a culture that nurtures a healing, safe environment for all.
  • Referral Rewards Program

St. Mary Medical Center is a beautiful 53-acre state-of-the-art facility comprised of more than 700 physicians, nearly 3,000 colleagues, and 1,100 volunteers committed to providing quality care delivered with compassion and respect. St. Mary attracts top doctors, introduces cutting-edge technologies and implements advanced procedures to meet the healthcare needs of the people it serves, including the nearly 630,000 residents of Bucks County.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

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