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Patient Advocacy Jobs (NOW HIRING)

Patient Advocacy Specialist

Oak Lawn, IL · On-site

$24.10 - $36.15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Department: 11603 Advocate Christ Medical Center - Patient Relations Status: Part time Benefits Eligible: No Hou rs Per Week: 0 Schedule Details/Additional Information: Monday-Friday as needed during ...

$24.10 - $36.15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Department: 11603 Advocate Christ Medical Center - Patient Relations Status: Part time Benefits Eligible: No Hou rs Per Week: 0 Schedule Details/Additional Information: Monday-Friday as needed during ...

Patient Advocacy Specialist

Oak Lawn, IL · On-site

$18.25 - $23.25/hr

... advocate between patient/family/guest and the hospital while partnering with clinical staff and collaborating with Risk Management to assist with concerns that could lead to serious legal ...

New

Mgr Patient Advocacy

Huntsville, AL · On-site

$17.50 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Patient Advocate (PA) will develop and distribute reports based on findings of their investigations and ensure that all feedback is logged appropriately into (RL6), complaint database. RL6 ...

Job Summary We are seeking a proactive and patient-centric Senior Manager of Patient Advocacy to support the execution of Vor's patient engagement strategy while directly engaging with patient ...

OR · On-site

Director Patient Advocacy, Oncology We are seeking a highly versatile Patient Advocacy Lead to join our Oncology Marketing team. This position will be responsible for owning the patient advocacy ...

Director US Patient Advocacy Liaison

Deerfield, IL · On-site

$240 - $260/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

S. Patient Advocacy Liaison leads the development and execution of Lundbeck's U.S. patient engagement strategy, driving meaningful partnerships with patient advocacy organizations and ensuring ...

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Patient Advocacy information

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How much do patient advocacy jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for patient advocacy in the United States is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.12 per hour, depending on experience, location, and employer.

What qualifications do you need to be a patient advocate?

To become a patient advocate, relevant qualifications often include a background in healthcare, social work, or related fields, along with strong communication and advocacy skills. Certification programs in patient advocacy or healthcare navigation can enhance job prospects, and experience working with patients or in healthcare settings is highly valued.

What are some common challenges faced by professionals in patient advocacy roles, and how can they be effectively managed?

Patient advocacy professionals often navigate complex healthcare systems while supporting patients with diverse needs, which can be challenging when balancing administrative tasks, emotional support, and communication with medical staff. Managing these challenges typically involves strong organizational skills, empathy, and the ability to build collaborative relationships with healthcare teams. Additionally, staying informed about healthcare regulations and patient rights helps advocates provide accurate guidance. Seeking mentorship and ongoing professional development can also help advocates manage stress and increase their impact.

How to get a job as a patient advocate?

To become a patient advocate, candidates typically need a background in healthcare, social work, or related fields, along with strong communication and advocacy skills. Gaining relevant experience through volunteering or internships and obtaining certifications such as the Patient Advocate Certification can improve job prospects. Job opportunities are often found in healthcare organizations, insurance companies, or patient support groups.

What is the difference between Patient Advocacy vs Patient Coordinator?

AspectPatient AdvocacyPatient Coordinator
Required CredentialsVaries; often healthcare or social work background, certifications like Certified Patient Advocate (CPA)Typically healthcare administration or related background, certifications vary
Work EnvironmentHospitals, clinics, insurance companies, nonprofit organizationsHospitals, clinics, outpatient centers
Employer & Industry UsageHealthcare providers, advocacy groups, insurance companiesHealthcare facilities, outpatient services
Common Search & Comparison IntentUnderstanding roles in patient support and rightsCoordinating patient appointments and care logistics

Patient Advocacy focuses on supporting patients' rights, navigating healthcare systems, and ensuring quality care, often requiring advocacy-specific certifications. Patient Coordinators manage scheduling, patient flow, and administrative tasks within healthcare settings. While both roles serve patients, advocacy emphasizes support and rights, whereas coordinators focus on operational logistics.

What exactly does a patient advocate do?

A patient advocate helps patients understand their medical options, navigate healthcare systems, and communicate with providers. They often assist with paperwork, coordinate care, and ensure patients' rights are protected, requiring strong communication and knowledge of healthcare policies.

What are the key skills and qualifications needed to thrive as a patient advocate, and why are they important?

To thrive as a Patient Advocate, you need a solid understanding of healthcare systems, patient rights, and medical terminology, often supported by a degree in health sciences or a related field. Familiarity with case management software, HIPAA regulations, and, in some cases, certification such as BCPA (Board Certified Patient Advocate) is beneficial. Excellent communication, empathy, and problem-solving skills are essential for effectively supporting patients and navigating complex situations. These skills enable advocates to ensure patients receive appropriate care, understand their options, and have their voices heard within the healthcare system.

What is patient advocacy?

Patient advocacy is a field dedicated to supporting and guiding patients through the healthcare system. Patient advocates help individuals understand their rights, communicate with healthcare providers, navigate insurance and billing issues, and access needed resources and services. They ensure that a patient's voice is heard and that their best interests are represented in medical decision-making. Patient advocates can work independently or for hospitals, nonprofits, or insurance companies, and their goal is to improve the healthcare experience for patients and their families.
More about Patient Advocacy jobs

What cities are hiring for Patient Advocacy jobs?

Cities with the most Patient Advocacy job openings:

What are the most commonly searched types of Patient Advocacy jobs?

The most popular types of Patient Advocacy jobs are:

What states have the most Patient Advocacy jobs?

States with the most job openings for Patient Advocacy jobs include:

Infographic showing various Patient Advocacy job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 71% Full Time, 18% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,997 per year, or $20.7 per hour.

Patient Advocacy Administrator, Patient Advocacy (40 hrs, Days)

Boston Medical Center

Boston, MA • On-site

$53K - $77K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago


Boston Medical Center rating

6.9

Company rating: 6.9 out of 10

Based on 108 frontline employees who took The Breakroom Quiz

553rd of 1,059 rated hospitals


Job description

POSITION SUMMARY:
Provides prompt and appropriate investigation and response to patients, families, and/or significant others who have concerns or questions, including the review, referral and resolution of complaints. Serves as a resource to staff for patient rights, advanced directives, problem resolution, and patient advocacy.
Position: Patient Advocacy Administrator
Department: Patient Advocate
Schedule: Full Time
ESSENTIAL DUTIES & RESPONSIBLITIES:
JOB REQUIREMENTS
  • Serve as liaison between patients, visitors and staff in expressions of commendation and concern.
  • Investigate and respond to complaints and grievances regarding the care delivered at BMC.
  • Serve as mediator.
  • Facilitate family meetings, as appropriate.
  • Serve as a resource to staff for patient rights and problem resolution.
  • Provides prompt and appropriate investigation and response to patients, families, and/or significant others who have concerns or questions, including the review, referral and resolution of complaints.
  • Serves as a resource to staff for patient rights, advanced directives, problem resolution, CARe process (Communication, Apology and Resolution) and patient advocacy.
  • Represent the patient perspective on hospital committees.
  • Identify trends relative to the overall patient experience at BMC--identify strengths as well as opportunities for improvement.
  • Work collaboratively with several departments including Risk, Quality and Patient Safety to mitigate patient risk.
  • Enter cases into the RL Solutions Feedback database.

JOB REQUIREMENTS
EDUCATION:
  • Bachelor's degree (or equivalent combination of formal education and experience) required. Masters degree in Public Health, Social Work, Nursing or Psychology preferred.

EXPERIENCE:
  • At least 2 -3 years customer service experience; experience in patient advocacy, nursing or social work preferred.

KNOWLEDGE, SKILLS, & ABILITIES:
  • Excellent English communication skills (oral and written). Bilingual skills appropriate to the patient population served, is a plus.
  • Excellent interpersonal skills to instill confidence and to advocate for patients and their family. Patient-oriented demeanor that depicts concern and caring attitude towards all.
  • Excellent listening skills, ability to diagnose problems, resolve conflict, and develop practical solutions.

Compensation Range:
$53,000.00- $77,000.00
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

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About Boston Medical Center

Sourced by ZipRecruiter

Boston Medical Center (BMC) is more than a hospital. It's a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all-and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet - an integrated health care delivery systems that includes many community health centers. Join BMC today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Boston, MA, US

Year founded

1996