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Board Certified Patient Advocate Jobs (NOW HIRING)

Neighborhood Health Center

Patient Advocate

Liberty, IN · On-site

$20.70/hr

... policies of the Board of Directors, the CEO, and funding agencies. The Patient Advocate is a ... CNA preferred. • Medical terminology and/or background preferred. • Successful completion of a ...

Westchester Medical Center

Patient Advocate

Kingston, NY

$16.75 - $21.75/hr

N/A * Assists with creating reports/dashboards for committee and board reports as needed ... LICENSES/CERTIFICATIONS * N/A OTHER * Superior customer-service and communication skills with ...

Calvert Health System

PATIENT ADVOCATE

Prince Frederick, MD

$18.75 - $24.25/hr

Interpret the role of Patient Advocate to patients, staff and community. * Education: * Position ... EMT certified preferred * Experience: * Position requires 3-5 years related experience. Customer ...

Calvert Health System

PATIENT ADVOCATE

Prince Frederick, MD · On-site

$18.75 - $24.25/hr

Interpret the role of Patient Advocate to patients, staff and community. * Education: * Position ... EMT certified preferred * Experience: * Position requires 3-5 years related experience. Customer ...

Carillion Clinic

Patient Advocate

Roanoke, VA

$17.50 - $22.50/hr

Patient Advocate This position will provide frontline risk management through the intake ... CPHRM Certification within one (1) year. Other Minimum Qualifications: Effective interpersonal ...

Carilion Clinic

Patient Advocate

Roanoke, VA · On-site

$17.50 - $22.50/hr

The Patient Advocate will also provide support to Carilion Clinic staff by assisting with ... CPHRM Certification within one (1) year. Other Minimum Qualifications: Effective interpersonal ...

Carilion Clinic

Patient Advocate

Roanoke, VA · On-site

$17.50 - $22.50/hr

The Patient Advocate will also provide support to Carilion Clinic staff by assisting with ... CPHRM Certification within one (1) year. Other Minimum Qualifications: Effective interpersonal ...

Sentara

Patient Advocate

Virginia Beach, VA · On-site

$16.75 - $21.75/hr

The Patient Advocate serves as a Sentara direct representative to patients/families that have ... for certifications and free access to complete CEUs and professional development Pet Insurance ...

Sentara

Patient Advocate

Virginia Beach, VA

$10K/mo

The Patient Advocate serves as a Sentara direct representative to patients/families that have ... for certifications and free access to complete CEUs and professional development Pet Insurance ...

Sentara Healthcare

Patient Advocate

Virginia Beach, VA · On-site

$16.75 - $21.75/hr

... certifications and free access to complete CEUs and professional development • Pet Insurance • Legal Resources Plan • Colleagues may have the opportunity to earn an annual discretionary bonus ...

Amaze Health

Patient Advocate

Denver, CO · On-site

$58K - $75K/yr

As a Patient Advocate, you guide patients through the twists and turns of the healthcare system ... Certified Professional Biller (CPB) or Certified Professional Coder (CPC) preferred. * Education:

Amaze Health

Patient Advocate

Denver, CO · On-site

$58K - $75K/yr

As a Patient Advocate, you guide patients through the twists and turns of the healthcare system ... Certified Professional Biller (CPB) or Certified Professional Coder (CPC) preferred. * Education:

HarmonyCares

Patient Advocate

$15.39/hr

Tuition, Professional License and Certification Reimbursement * Paid Time Off, Holidays and ... The Patient Advocate adheres tightly to call scripts, policies, and procedures established by the ...

FusionSleep

Patient Advocate

Alpharetta, GA · On-site

$17.25 - $22.50/hr

Our expert team of experienced physicians are board certified in sleep medicine and focus on ... We are currently seeking driven, goal oriented professionals to join our team of Patient Advocates ...

Amaze Health

Patient Advocate

Denver, CO · On-site

$58K - $75K/yr

As a Patient Advocate, you guide patients through the twists and turns of the healthcare system ... Certified Professional Biller (CPB) or Certified Professional Coder (CPC) preferred. * Education:

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How much do board certified patient advocate jobs pay per hour?

As of May 28, 2026, the average hourly pay for board certified patient advocate in the United States is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Board Certified Patient Advocate, and why are they important?

To thrive as a Board Certified Patient Advocate, you need a strong understanding of healthcare systems, patient rights, and advocacy best practices, typically supported by a relevant degree and BCPA certification. Familiarity with medical terminology, electronic health records, and case management software is important for effective case handling. Exceptional communication, empathy, and problem-solving skills help advocates support patients and families during challenging healthcare experiences. These skills and qualities are crucial to ensure patients receive appropriate care, understand their options, and have their voices heard within complex healthcare environments.

What are some common challenges Board Certified Patient Advocates face when navigating healthcare systems for their clients?

Board Certified Patient Advocates often encounter challenges such as complex healthcare bureaucracy, communication barriers between patients and providers, and navigating insurance policies or denials. Advocates must stay current on healthcare regulations and develop strong relationships with medical staff to ensure clients' needs are met. Effective problem-solving, persistence, and empathy are essential for overcoming obstacles and ensuring patients receive the best possible care.

What are Board Certified Patient Advocates?

Board Certified Patient Advocates (BCPAs) are professionals who help patients and their families navigate the healthcare system, ensuring that their medical, administrative, and insurance needs are met. They are certified by the Patient Advocate Certification Board, which requires them to meet specific education and experience requirements and pass a comprehensive exam. BCPAs provide guidance, support, and education to patients, helping them make informed decisions about their care and treatment options.

What is the difference between Board Certified Patient Advocate vs Certified Patient Advocate?

CriteriaBoard Certified Patient AdvocateCertified Patient Advocate
CredentialsRequires certification from a recognized certifying body, often including exams and experienceMay have certification or training, but not always standardized or nationally recognized
Work EnvironmentHospitals, clinics, healthcare organizations, or private practiceHealthcare settings, patient advocacy organizations, or independent consulting
Industry UsageWidely recognized in healthcare and patient advocacy fieldsLess standardized, more common in general patient support roles

In summary, a Board Certified Patient Advocate holds a recognized certification demonstrating specialized knowledge and credentials, often required for higher-level roles. A Certified Patient Advocate may have training or certification but lacks the same standardized recognition. The certification can impact credibility and job opportunities in healthcare advocacy.

More about Board Certified Patient Advocate jobs
What cities are hiring for Board Certified Patient Advocate jobs? Cities with the most Board Certified Patient Advocate job openings:
What states have the most Board Certified Patient Advocate jobs? States with the most job openings for Board Certified Patient Advocate jobs include:
What job categories do people searching Board Certified Patient Advocate jobs look for? The top searched job categories for Board Certified Patient Advocate jobs are:
Board Certified Patient Advocate jobs near you
Infographic showing various Board Certified Patient Advocate job openings in the United States as of May 2026, with employment types broken down into 3% Locum Tenens, 5% As Needed, 31% Full Time, 58% Part Time, and 3% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $42,997 per year, or $20.7 per hour.
Patient Experience

Patient Experience

KPC GLOBAL MEDICAL CENTERS INC.

Santa Ana, CA • On-site

$21 - $30.84/hr

Full-time

Posted 8 days ago

Job description


SUMMARY

The Patient Experience Advocate works with patients and their families to address concerns or special needs that may arise during their course of treatment within the hospital setting. The role is responsible for assisting patients in navigating the complexities of the healthcare system and to facilitate the implementation and monitoring of processes and standards related to the improvement of the patient’s experience. This includes performing tasks that support the organization, coordination, and implementation of the hospital’s service excellence and recovery programs including, but not limited to monitoring and reporting of patient complaints and grievances, implementation of improvement projects specific to patient advocacy and experience, and providing ongoing management of relationships between internal and external customers.

The Patient Experience Advocate works directly with various members of the healthcare team, hospital departments, and administration to solve problems that patients & families may have with the goal of facilitating a positive patient experience during their time in the organization. The role is expected to act as an intermediary between hospital departments and the patient/family to bring about the most effective healthcare treatment and positive hospital experience. In addition, this individual is a subject matter expert for the purpose of educating and coaching leaders, physicians, and team members on topics such as CMS public reporting programs (i.e. HCAHPS and STAR ratings, etc.), rounding trends and outcomes as well as quantitative and qualitative survey data and deployment of network strategies.

REQUIREMENTS

  1. Associate Degree in a healthcare related field such as Health Administration, Bachelor's degree or Board Certified Patient Advocate (BCPA) credential preferred
  2. Two or more years of experience in a healthcare related environment
  3. Knowledge in medical terminology, patients' rights, service recovery & excellence, and customer service
  4. Excellent project & time management, written and verbal customer service skills, and a strong attention to detail required
  5. Proficiency in Microsoft Office Programs and with handling multi-line telecommunications systems and electronic documentation software required; Experience with database and visual processor programs preferred
  6. Demonstrated ability to communicate with a diverse consumer population and all levels of a complex organization; Fluency in languages other than English desired
  7. Demonstrated ability to offer emotional support and sympathy along with a passion for the well-being of patients
  8. Organizational, decision-making, and problem-solving abilities with the ability to work independently or on a team
  9. Capability to maintain and respect confidentiality and HIPAA guidelines
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About KPC Health

Sourced by ZipRecruiter

KPC Health has an integrated approach to serving the people of Riverside, San Bernardino and Orange County. Our acute care medical centers provide high quality, comprehensive and affordable healthcare for the entire family. For us, healthcare is not just about caring for our patients, but also about investing in the people throughout our communities. We are one team with one mission and that mission is for all our patients, and their families to Enjoy Life in Great Health.

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Santa Ana, CA, US

Year founded

2004

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