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Patient Care Experience Jobs (NOW HIRING)

Aveanna Healthcare

Care Experience Manager

Fort Wayne, IN · On-site

$40K - $45K/yr

As a Care Experience Manager (CEM) , you'll play a vital role in supporting both our clients and ... Collaborate with clinical and recruitment teams to support new patient referrals and caregiver ...

Aveanna Healthcare

Care Experience Manager

Plainville, CT · On-site

$48K - $51K/yr

As a Care Experience Manager (CEM) , you'll play a vital role in supporting both our clients and ... Collaborate with clinical and recruitment teams to support new patient referrals and caregiver ...

Aveanna Healthcare

Care Experience Manager

Brookfield, WI · On-site

$45K - $50K/yr

As a Care Experience Manager (CEM) , you'll play a vital role in supporting both our clients and ... Collaborate with clinical and recruitment teams to support new patient referrals and caregiver ...

thrivespc

Care Experience Manager

Temple, TX

The Care Experience Manager (CEM) is accountable for building relationships with and meeting the ... Prepares and distributes the patient/direct care team member schedule. Performs initial review of ...

thrivespc

Care Experience Manager

Dallas, TX · On-site

The Care Experience Manager (CEM) is accountable for building relationships with and meeting the ... Prepares and distributes the patient/direct care team member schedule. Performs initial review of ...

CINQCARE

Care Experience Specialist

Martinsburg, WV · On-site

$21.14 - $26.42/hr

... patient's race, culture, and environment is critical to delivering improved health outcomes. By ... Join us in creating a better way to care. Position Overview As part of the team, you'll help bridge ...

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Patient Care Experience information

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$12

$23

$30

How much do patient care experience jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for patient care experience in the United States is $23.41, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Patient Care Experience vs Certified Nursing Assistant?

AspectPatient Care ExperienceCertified Nursing Assistant
Required CredentialsNone specific, often gained through work or volunteeringState certification and training required
Work EnvironmentHospitals, clinics, home care, assisted livingHospitals, nursing homes, long-term care facilities
Employer & Industry UsageUsed to showcase patient interaction skills in various healthcare rolesSpecific job title for direct patient care in healthcare settings
Search & Comparison IntentUnderstanding patient interaction skills for healthcare rolesSeeking certified roles with direct patient care duties

Patient Care Experience refers to the practical skills gained through direct patient interactions, often without formal certification. Certified Nursing Assistant (CNA) is a specific role requiring certification and training, focusing on direct patient care in healthcare facilities. While both involve patient interaction, CNAs have formal credentials and specific job responsibilities, whereas Patient Care Experience highlights relevant skills for various healthcare positions.

What is patient care experience?

Patient care experience refers to the direct interaction and involvement with patients in a healthcare setting, often as part of a healthcare team. This can include assisting patients with daily activities, taking vital signs, supporting medical staff, and ensuring patients' comfort and safety. Gaining patient care experience is important for those pursuing careers in healthcare, such as nursing, medicine, or allied health professions, as it helps develop essential clinical and interpersonal skills. It is commonly required for admission to many health-related educational programs.

What are the key skills and qualifications needed to thrive in a patient care experience role?

To excel in a Patient Care Experience role, you need strong knowledge of patient care procedures, basic medical terminology, and often a certification such as Certified Nursing Assistant (CNA) or Patient Care Technician (PCT). Familiarity with electronic health record (EHR) systems, patient monitoring devices, and safety protocols is commonly required. Compassion, effective communication, and strong interpersonal skills help you build trust and comfort with patients. These abilities are essential to ensure high-quality, empathetic care and contribute positively to the overall patient experience in healthcare settings.

What are some common challenges faced in a patient care experience role, and how can they be effectively managed?

In a Patient Care Experience role, professionals often encounter challenges such as managing diverse patient needs, responding to emotional situations, and coordinating with multiple departments to ensure seamless care. Effective communication, empathy, and adaptability are crucial in addressing these challenges. Building strong relationships with patients and collaborating closely with healthcare teams can help create positive experiences and resolve concerns efficiently. Continuous learning and seeking feedback also contribute to personal growth and improved patient outcomes.
More about Patient Care Experience jobs
What cities are hiring for Patient Care Experience jobs? Cities with the most Patient Care Experience job openings:
What states have the most Patient Care Experience jobs? States with the most job openings for Patient Care Experience jobs include:
What job categories do people searching Patient Care Experience jobs look for? The top searched job categories for Patient Care Experience jobs are:
Patient Care Experience jobs near you
Infographic showing various Patient Care Experience job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $48,702 per year, or $23.4 per hour.

Care Experience Manager

Aveanna Healthcare

Fort Wayne, IN • On-site

$40K - $45K/yr

Full-time

Re-posted 2 days ago

Aveanna Healthcare rating

6.7

Company rating: 6.7 out of 10

Based on 202 frontline employees who took The Breakroom Quiz

63rd of 239 rated social care providers

Job description

About Aveanna Healthcare
At Aveanna Healthcare, we believe every client deserves the opportunity to live life to their fullest potential. We are dedicated to providing high-quality clinical home care to medically fragile individuals, helping them thrive in the comfort of their homes.
As a Care Experience Manager (CEM), you'll play a vital role in supporting both our clients and caregivers - making a meaningful impact every single day.
Why You'll Love This Role
  • No hands-on clinical work required - focus on coordination and communication
  • Be part of a purpose-driven team that's passionate about making a difference
  • Opportunities for advancement and career growth
  • Build lasting relationships with families and caregivers
  • Make an impact in your community
What You'll Do
  • Act as the main point of contact for clients and caregivers, ensuring consistent communication and a high level of satisfaction
  • Manage caregiver schedules to ensure the right match of skills and availability
  • Collaborate with clinical and recruitment teams to support new patient referrals and caregiver onboarding
  • Maintain accurate and up-to-date records, schedules, and reports
  • Participate in the on-call rotation - phone support only, and paid
  • Help build a strong, engaged caregiver team by fostering a positive, supportive work environment
  • Handle problem-solving with professionalism and empathy - turning challenges into opportunities
  • Manage performance and support the retention of caregivers through engagement and timely feedback
What We're Looking For
  • Bachelor's degree required
  • 2+ years of experience in sales, customer service, or a fast-paced office environment
  • Strong organizational and time management skills
  • Excellent communication, relationship-building, and problem-solving skills
  • Comfortable using MS Office and learning new systems quickly
  • Experience in recruiting or healthcare (preferred but not required)
Bonus Points If You
  • Thrive in fast-paced environments
  • Are proactive, adaptable, and solution-oriented
  • Genuinely enjoy helping others
  • Want to grow into leadership or regional roles
Travel Requirements
Minimal local travel may be required for meetings, patient visits, or training sessions.
If you're ready to join a team where your work truly matters - and where you're supported to grow both professionally and personally - we want to hear from you!

What Aveanna Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Aveanna

Sourced by ZipRecruiter

Aveanna Healthcare is one of the nation's leading providers of pediatric and adult homecare in the nation. We lead with clinical quality and compassion, delivering care in over 200 locations in 23 states. While we have a national presence, we are very much a local provider in each community we serve. Our stated mission is to revolutionize the way pediatric healthcare is delivered, one patient at a time, and we hope you will help us fulfill that mission by joining the 30,000 nurses who already call Aveanna home. Apply today.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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