ZipRecruiter

Log In

1

Patient Facing Jobs (NOW HIRING)

Eclaro

Patient Facing PD

Chapel Hill, NC · On-site

$19/hr

Patient Facing PD Job Number: 26-00788 Be at the forefront of innovation. ECLARO is looking for a Patient Facing PD for our client in Chapel Hill, NC. ECLARO's client is notable public research ...

eTeam

Patient Facing PD

Chapel Hill, NC · On-site

Patient Facing PD Job Location: Chapel Hill NC 27514 Duration: 3 Months Position Summary: The Patient Accounts Representative is responsible for front-line, patient-facing duties within the ...

Eclaro

Patient Facing PD

Chapel Hill, NC · On-site

$19/hr

Patient Facing PD Job Number: 26-00788 Be at the forefront of innovation. ECLARO is looking for a Patient Facing PD for our client in Chapel Hill, NC. ECLARO's client is notable public research ...

next page

Showing results 1-20

All JobsPatient Facing Jobs

Patient Facing information

See salary details

$10

$19

$29

How much do patient facing jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for patient facing in the United States is $19.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Patient Facing vs Medical Assistant?

AspectPatient FacingMedical Assistant
CredentialsVaries; often no formal certification requiredCertified or registered in many cases
Work EnvironmentHospitals, clinics, outpatient settingsDoctors' offices, clinics, hospitals
Job RoleDirect patient interaction, education, supportAssist with clinical tasks, patient prep, administrative duties
Search IntentPatient interaction roles, healthcare supportClinical support, healthcare technician

Patient Facing roles focus on direct patient interaction, education, and support, often requiring minimal formal credentials. Medical Assistants perform clinical and administrative tasks, usually with certification, in healthcare settings. Both roles involve patient contact but differ in scope and required qualifications.

What are some common challenges faced in patient-facing roles, and how can I prepare for them?

Patient-facing roles often involve managing a diverse range of patient needs, addressing concerns with empathy, and handling fast-paced situations. You may encounter individuals who are anxious, frustrated, or unwell, so strong communication and emotional resilience are key. Preparing through customer service training, shadowing experienced colleagues, and developing problem-solving skills will help you navigate these challenges and provide high-quality care.

What is a patient-facing job?

A patient-facing job involves direct interaction with patients, such as providing care, assistance, or support in healthcare settings. These roles often require good communication skills, empathy, and sometimes specific certifications or training, and may include positions like nurses, medical assistants, or receptionists.

What jobs pay 4000 a week without a degree?

Patient-facing roles that can pay around $4,000 weekly without a degree include specialized healthcare positions such as certain medical sales representatives, some dental or medical equipment sales agents, and high-level medical technicians with extensive experience. These roles often require strong communication skills, industry knowledge, and sometimes certifications, but not necessarily a formal college degree.

What are patient facing jobs?

Patient facing jobs are roles within the healthcare industry where employees have direct interaction with patients. These can include positions such as nurses, doctors, medical assistants, receptionists, and other staff who provide care, support, or administrative assistance to patients during their healthcare experience. The primary focus of patient facing roles is to ensure patients receive quality care and service, whether through medical treatment, information, or assistance with their healthcare needs. Effective communication and empathy are important skills in these positions, as they help create a positive patient experience.

What are client-facing jobs?

Patient facing jobs are roles that involve direct interaction with patients or clients, such as healthcare providers, receptionists, or customer service representatives. These jobs require strong communication skills, empathy, and often involve using electronic health records or scheduling tools to support service delivery.

What are the key skills and qualifications needed to thrive in a patient-facing role, and why are they important?

To succeed in a patient-facing role, you generally need a background in healthcare support, strong interpersonal skills, and a relevant certification or degree, such as CMA or CNA, depending on the setting. Familiarity with patient management systems, electronic health records (EHRs), and basic medical equipment is often required. Outstanding communication, empathy, and problem-solving abilities help create positive patient experiences and foster trust. These competencies are crucial for ensuring patient satisfaction, safety, and effective delivery of care.

What's a good job for an empath?

A patient-facing role such as a nurse, counselor, or social worker is well-suited for empaths, as these jobs require strong emotional intelligence and the ability to connect with others. Success in these roles often depends on active listening skills, empathy, and sometimes relevant certifications or training. Such positions typically involve working directly with people in healthcare, mental health, or social services environments.
More about Patient Facing jobs
What cities are hiring for Patient Facing jobs? Cities with the most Patient Facing job openings:
What states have the most Patient Facing jobs? States with the most job openings for Patient Facing jobs include:
What job categories do people searching Patient Facing jobs look for? The top searched job categories for Patient Facing jobs are:
Patient Facing jobs near you
Infographic showing various Patient Facing job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,824 per year, or $19.1 per hour.
Patient Facing PD

Patient Facing PD

Eclaro

Chapel Hill, NC • On-site

$19/hr

Other

Medical, Dental, Vision, Retirement

Posted 24 days ago

Job description

Patient Facing PD
Job Number: 26-00788
Be at the forefront of innovation. ECLARO is looking for a Patient Facing PD for our client in Chapel Hill, NC.
ECLARO's client is notable public research university. If you're up to the challenge, then take a chance at this rewarding opportunity!
Position Overview:
  • The Patient Accounts Representative is responsible for front-line, patient-facing duties within the Accounting Office.
  • This position handles incoming phone calls, assists walk-in patients, processes mail and faxes, and supports patients with billing and account inquiries related to both dental and medical services.
  • The role requires professionalism, attention to detail, and strong communication skills to ensure a positive and efficient patient experience.

Responsibilities:
  • Greet and assist patients and visitors in a courteous and professional manner
  • Answer incoming calls and direct inquiries to the appropriate department or team member
  • Respond to patient billing questions, explain statements, and provide basic account information
  • Accept and process patient payments; provide receipts and documentation as needed
  • Handle incoming and outgoing mail, including scanning, sorting, and distributing faxes
  • Log and track patient inquiries, correspondence, and documentation in accordance with office procedures
  • Collaborate with billing, clinical, and administrative staff to resolve patient account issues
  • Maintain confidentiality of patient information in compliance with HIP nd institutional policies
  • Ensure desk and waiting area remain clean, organized, and professional

Required Qualifications:
  • 1-2 years of experience in a healthcare, medical, dental, or customer service setting
  • Experience with patient billing systems, insurance processes, and EHR/EMR systems preferred
  • Background in both dental and medical billing environments strongly preferred
  • Strong interpersonal and verbal communication skills
  • Professional demeanor and commitment to providing excellent customer service
  • Ability to manage multiple tasks and prioritize in a busy environment
  • Proficient in Microsoft Office and comfortable working with databases and digital records
  • Detail-oriented with strong problem-solving and organizational abilities
  • Knowledge of HIP nd patient confidentiality requirements

Pay Rate: $19.00/Hour
If hired, you will enjoy the following ECLARO Benefits:
  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO

If interested, you may contact:
Lester Candilado
jan.candilado@eclaro.com
6466800168
Lester Candilado | LinkedIn
Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.

Apply