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Patient Access Tech Jobs (NOW HIRING)

Phenom People

Patient Access Tech

Norfolk, VA · On-site

$16.75 - $21.25/hr

Patient Access Technician Part-Time 601 Children's Lane Professional/Technical Days/Nights 15.7200 Through 23.5800 General Summary Under direction of departmental leadership, the Patient Access ...

Phenom People

Patient Access Tech

Norfolk, VA

$16.75 - $21.25/hr

Patient Access Technician Part-Time 601 Children's Lane Professional/Technical Days/Nights 15.7200 Through 23.5800 General Summary Under direction of departmental leadership, the Patient Access ...

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How much do patient access tech jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for patient access tech in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Access Tech, and why are they important?

To thrive as a Patient Access Tech, you need strong organizational skills, attention to detail, and knowledge of healthcare registration processes, typically supported by a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is important. Excellent communication, customer service, and problem-solving abilities help you interact effectively with patients and staff. These competencies ensure accurate patient data collection, efficient workflows, and a positive patient experience in healthcare settings.

What are some common challenges faced by Patient Access Techs, and how can they be managed effectively?

Patient Access Techs often encounter challenges such as managing high patient volumes during peak times, ensuring accurate data entry under pressure, and handling sensitive patient information with confidentiality. To manage these effectively, it's important to stay organized, communicate clearly with both patients and clinical staff, and familiarize yourself with the hospital's electronic health record systems. Regular training and seeking support from experienced team members can also help in navigating these challenges efficiently.

What does a Patient Access Tech do?

A Patient Access Tech is responsible for greeting patients, collecting and verifying personal and insurance information, and ensuring all necessary paperwork is completed for medical services. They play a key role in the registration and admission process at hospitals or clinics. Patient Access Techs also handle scheduling appointments, answering questions about billing, and maintaining patient confidentiality. Their work helps ensure a smooth and efficient experience for patients entering the healthcare system.

What is the difference between Patient Access Tech vs Medical Secretary?

AspectPatient Access TechMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; often administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient check-in, insurance verification, data entryScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for patient intakeUsed across healthcare and administrative offices

While both roles support healthcare operations, Patient Access Techs focus on patient intake and insurance processes, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong communication skills and familiarity with healthcare environments, but their daily duties differ based on patient interaction versus administrative support.

More about Patient Access Tech jobs
What cities are hiring for Patient Access Tech jobs? Cities with the most Patient Access Tech job openings:
What states have the most Patient Access Tech jobs? States with the most job openings for Patient Access Tech jobs include:
What job categories do people searching Patient Access Tech jobs look for? The top searched job categories for Patient Access Tech jobs are:
Patient Access Tech jobs near you
Infographic showing various Patient Access Tech job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 3% As Needed, 66% Full Time, 22% Part Time, and 8% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,617 per year, or $19 per hour.
Patient Access Tech

Patient Access Tech

Childrens Hospital of The Kings Daughters

Norfolk, VA • On-site

$17.01/hr

Full-time

Posted 6 days ago

Children's Hospital Of The King's Daughters rating

7.7

Company rating: 7.7 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

203rd of 992 rated hospitals

Job description

  • GENERAL SUMMARY
    • Under direction of departmental leadership, the Patient Access Technician provides clerical and secretarial support for the patient care team and serves as a patient liaison for medical support services. Responsible for accurate data collection, documentation, and data retrieval with computerized systems.
  • ESSENTIAL DUTIES AND RESPONSIBILITIES
    • Greets, instructs, directs and assists patients and visitors upon arrival to the service area.
    • Facilitates the revenue cycle process to include but not limited to patient registration, insurance verification to confirm active policy, co-payment collection, authorization data entry and billing inquiry functions.
    • Works collaboratively with various departments on patient access related information.
    • Conducts pre-registration and insurance verification for CHKDHS services.
    • Provides coverage to assigned registration locations including those outside of primary work location or by task assignment based on operational needs.
    • Performs other duties as assigned.
  • LICENSES AND/OR CERTIFICATIONS
    • None required.
  • MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
    • High school diploma or equivalent required.
    • 2 - 3 years of related work experience preferred.
    • Minimum of six months customer service experience required, preferably in a healthcare setting.
    • Knowledge of third party payers, ICD-9/ CPT coding and medical terminology preferred.
    • Interpersonal skills necessary in order to effectively gather and exchange information in both oral and written communications with proper grammar, spelling and punctuation.
    • Demonstrates proficiency in computer keyboarding skills required.
    • Must be able to travel to varying work locations as needed.
  • WORKING CONDITIONS
    • Normal office environment with little exposure to excessive noise, dust, temperature and the like. Frequent potential exposure to illness through routine work environment within a patient care area.
  • PHYSICAL REQUIREMENTS
    • Click here to view physical requirements.

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