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Patient Access Representative 1 Jobs (NOW HIRING)

Asante

Patient Access Representative

Grants Pass, OR · On-site

$18.09 - $26.50/hr

FTE: 1.000000 | Full Time | Primarily Mon - Fri / 8AM - 5PM For this role, we will consider candidates at either the Patient Access Rep 1 or Patient Access Rep 2 level. Requirements and wages for ...

Asante

Patient Access Representative 1

Medford, OR · On-site

$18.09 - $24.88/hr

In this role, the ED Patient Access Rep is also responsible for thoroughly and accurately describing the various compliance and regulatory documents that Asante is required to present to patients ...

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How much do patient access representative 1 jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for patient access representative 1 in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Access Representative 1, and why are they important?

To thrive as a Patient Access Representative 1, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with healthcare registration systems, electronic health records (EHRs), and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism help you deliver a positive patient experience and work effectively with colleagues. These skills ensure accurate patient information, efficient workflow, and patient satisfaction in a healthcare setting.

What is the difference between Patient Access Representative 1 vs Patient Access Representative 2?

AspectPatient Access Representative 1Patient Access Representative 2
CredentialsHigh school diploma or equivalent; certification preferredHigh school diploma or equivalent; certification preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesHospitals, clinics, outpatient facilities
ResponsibilitiesInitial patient registration, insurance verification, data entryMore complex registration tasks, assisting with billing issues, mentoring

Patient Access Representative 1 typically handles basic registration and insurance verification, while Patient Access Representative 2 performs more complex tasks and may assist newer staff. Both roles require similar credentials and work in similar environments, but the 2 role involves additional responsibilities and experience.

What are Patient Access Representatives?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registrations, and related administrative tasks in hospitals or clinics. They are often the first point of contact for patients, helping them with the check-in process, verifying insurance information, collecting payments, and answering questions about appointments. Patient Access Representatives play a key role in ensuring a smooth and efficient experience for patients as they enter the healthcare system. Their work is essential for accurate record-keeping and supporting the overall operations of medical facilities.
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Patient Access Representative 1 jobs near you
Patient Access Representative 1

Patient Access Representative 1

The University of Miami

Miami, FL • On-site

$16.50 - $21/hr

Full-time

Medical, Dental

Re-posted 29 days ago

University Of Miami rating

7.7

Company rating: 7.7 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

226th of 553 rated colleges and universities

Job description

Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
Patient Access Representative 1
The University of Miami/UHealth department of Patient Access has an exciting opportunity for a Full Time Patient Access Representative 1 to work at the UHealth Medical Campus. The Patient Access Representative 1 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments.
  • Performs full registration and ensures that insurance is verified, and all patients' information is correct.
  • Obtains copies of insurance cards, driver's license, and any applicable referrals.
  • Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms.
  • Instructs patients to complete any questionnaires that might be required by physician.
  • Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately.
  • Reconciles all vouchers and delivers them to designated area.
  • Answers telephone calls and responds to questions and inquiries or transfers when appropriate.
  • Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions
  • Projects a welcoming professional demeanor.
  • Interacts and works effectively with patients of all ages, and the healthcare team to ensure a favorable first impression and positive patient experience.
  • Coordinates wide range of functions from prearrival to discharge utilizing multiple systems including but not limited to: EPIC MyChart, Grand Central ADT, Cadence, Prelude, Radiant, OP Time, Care Everywhere, Resolute, Nice inContact Communication, and Aria Oncology simultaneously and independently to service patients promptly in a fast paced, constantly changing environment.
  • Performs pre-service validation prior to patient's appointment for in person or virtual visits.
  • Assists patients in navigating self-serve technology options including but not limited to MyChart and Self check-in kiosks, in person or remotely.
  • Coordinates patient flow to ensure timely check-in and arrival to service area.
  • Obtains, confirms, and accurately enters and updates demographic, financial, and clinical HIPAA protected information.
  • Reviews real time eligibility insurance responses and/or master contract tool and updates coverages as needed.
  • Conducts critical communication with patients or legal guardian facilitating the understanding of and obtaining signature on legal, ethical, and compliance related documents that must be presented and thoroughly explained to the patient prior to services being rendered including but not limited to: to Consent for Treatment and Conditions of Admissions, Advance Directives, HIPAA Notice of Privacy, No Surprise Billing, Good Faith Estimate, Off Campus Medicare Co-insurance and Advance Beneficiary Notices, and Medicare Secondary Payer Questionnaire.
  • Serves as gatekeeper, performs insurance verification, and obtains referrals and/or authorizations as needed.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
  • High school diploma or equivalent
  • Minimum 1 year of relevant experience

Knowledge, Skills and Attitudes:
  • General knowledge of office procedures and operations.
  • Skill in data entry with minimal errors.
  • Ability to communicate effectively in both oral and written form.
  • Skill in completing assignments accurately and with attention to detail.
  • Ability to process and handle confidential information with discretion.

Any relevant education, certifications and/or work experience may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff

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About University of Miami

Sourced by ZipRecruiter

The University of Miami, located in the beautiful Coral Gables, Florida, is a comprehensive, private research institution in the United States. Operating within the higher education industry, the institution offers a multitude of degree programs spanning over 180 majors and program through its 12 colleges. The University was founded in 1925 with the mission to disseminate knowledge, transform lives, and change the world - a mission it has held faithfully to this day. Notably, the University of Miami has gained global recognition for its commitment to research and innovation, with over $324 million in research and sponsored project funding awarded annually.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Coral Gables, FL, US

Year founded

1925

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