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Patients Access Representative Jobs (NOW HIRING)

Sentara Healthcare

Patient Access Representative I

Norfolk, VA · On-site

$16.75 - $21.25/hr

They greet patients and families, answer questions, and ensure the patients arrive to the appropriate service area at the right time. The Patient Access Rep may also perform scheduling, pre-admission ...

PATIENT ACCESS

Patient Access Representative

Tualatin, OR · On-site

$22.32 - $31.90/hr

Patient Access Representative You are the first face patients see -- setting the tone for a welcoming and positive experience. Simply put, you are the face of Legacy. As we work to fulfill our ...

PATIENT ACCESS

Patient Access Representative

Portland, OR · On-site

$22.57 - $30.57/hr

Patient Access Representative You are the first face patients see -- setting the tone for a welcoming and positive experience. Simply put, you are the face of Legacy. As we work to fulfill our ...

PATIENT ACCESS

Patient Access Representative

Silverton, OR · On-site

$22.32 - $31.90/hr

Patient Access Representative You are the first face patients see -- setting the tone for a welcoming and positive experience. Simply put, you are the face of Legacy. As we work to fulfill our ...

PATIENT ACCESS

Patient Access Representative

Vancouver, WA · On-site

$22.32 - $31.90/hr

Patient Access Representative You are the first face patients see -- setting the tone for a welcoming and positive experience. Simply put, you are the face of Legacy. As we work to fulfill our ...

Mercy

Patient Access Representative

Rogers, AR · On-site

$16.25 - $20.50/hr

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all ...

Grande Ronde Hospital

Patient Access Rep Casual

La Grande, OR · On-site

$16.50 - $21/hr

The Patient Access Representative is responsible for greeting, registering, and assisting patients in a courteous and professional manner. Under the general supervision of the Patient Access Manager ...

Varite

Patient Access Representative #

Los Angeles, CA · On-site

$18.50 - $23.75/hr

Register approximately 20 patients daily in addition to identifying point of service cash ... Patient Access Representatives are responsible for providing patients with a welcoming experience ...

Mercy

Patient Access Representative

Fort Smith, AR · On-site

$14.75 - $18.75/hr

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all ...

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Patients Access Representative information

Is it hard to be a Patients Access Representative?

Patients Access Representatives typically need strong communication and organizational skills to handle patient inquiries, insurance verification, and appointment scheduling. The role can involve multitasking in a fast-paced environment and may require familiarity with electronic health records and insurance systems, but it is generally considered an entry-level position with manageable challenges for those with good interpersonal skills.

What is the difference between Patients Access Representative vs Medical Secretary?

AspectPatients Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient scheduling, insurance verification, registration, front desk dutiesScheduling appointments, managing correspondence, medical record management

Both roles involve administrative tasks in healthcare settings, but Patients Access Representatives focus more on patient intake and insurance processes, while Medical Secretaries handle administrative support and documentation. They often work together in healthcare environments to ensure smooth patient flow and efficient office operations.

How to get hired as a Patients Access Representative?

To get hired as a Patients Access Representative, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and experience with medical office procedures or insurance processes. Certification in medical office administration or related fields can improve job prospects. Employers often look for familiarity with electronic health records (EHR) systems and the ability to handle scheduling, billing, and patient inquiries.

What does a Patients Access Representative do?

A Patients Access Representative is responsible for scheduling patient appointments, verifying insurance coverage, collecting patient information, and ensuring accurate registration in healthcare facilities. They often use electronic health record (EHR) systems and must have strong communication and organizational skills to facilitate smooth patient flow and billing processes.
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Patients Access Representative jobs near you
Infographic showing various Patients Access Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 25% Part Time, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Patient Access Representative

Synergy Direct LLC

Beverly Hills, CA • On-site

$24/hr

Full-time

Posted 25 days ago

Job description

Patient Access Representative

Position Overview

We are seeking a customer-focused Patient Access Representative to support patient registration, financial clearance, and front-end revenue cycle operations in a hospital setting. The Patient Access Representative is responsible for providing an exceptional patient experience while ensuring accurate registration, insurance verification, eligibility determination, and point-of-service collections. The ideal Patient Access Representative is detail-oriented, knowledgeable in hospital registration workflows, and committed to delivering outstanding customer service in a fast-paced environment.

Schedule

  • Day shift with start times between 12:00 PM and 6:00 PM
  • Weekend and holiday availability required

Key Responsibilities

  • Register approximately 20–40 patients daily for inpatient, outpatient, and emergency services
  • Complete patient registration, check-in, and demographic verification
  • Verify insurance eligibility, benefits, authorizations, and financial responsibility
  • Perform financial clearance and obtain required registration and consent forms
  • Collect point-of-service payments, including copays, deductibles, deposits, and patient balances
  • Provide patient estimates and explain financial responsibilities
  • Process referrals, authorizations, and physician billing-related documentation
  • Verify Medicare, Medi-Cal, Workers' Compensation, Third Party Liability (TPL), and other insurance coverage
  • Maintain accurate patient records within the electronic medical record system
  • Deliver exceptional customer service while communicating professionally with patients, physicians, and internal departments
  • Support additional Patient Access functions as assigned

Required Qualifications

  • High school diploma or GED
  • Minimum of 1–2 years of recent hospital registration experience
  • Recent experience with insurance eligibility verification in a hospital setting
  • Strong computer proficiency
  • Knowledge of insurance verification, financial clearance, and patient registration processes
  • Excellent communication, organizational, and customer service skills
  • Ability to work efficiently in a fast-paced environment while maintaining accuracy

Preferred Qualifications

  • Experience using Epic EHR
  • Knowledge of health insurance plans and eligibility requirements
  • Experience with point-of-service collections and patient financial counseling

Why Join Us?

As a Patient Access Representative, you will play a critical role in helping patients access care while supporting the organization's registration and revenue cycle processes. The Patient Access Representative works closely with patients, providers, and interdisciplinary teams to ensure accurate registration, insurance verification, financial clearance, and a positive patient experience from arrival through admission.