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Patients Access Representative Jobs in Indiana (NOW HIRING)

Patient Access Rep

Crawfordsville, IN · On-site

$16.75 - $21.50/hr

The Patient Access Rep I collects demographic and financial information necessary for the ... This position distributes information to patients or their representative, and other information ...

Patient Access Rep

Crawfordsville, IN

$16.75 - $21.50/hr

The Patient Access Rep I collects demographic and financial information necessary for the ... This position distributes information to patients or their representative, and other information ...

Patient Access Rep (PRN)

Michigan City, IN · On-site

$16.75 - $21.50/hr

The Patient Access Rep I collects demographic and financial information necessary for the ... This position distributes information to patients or their representative, and other information ...

Patient Access Rep (PRN)

Indianapolis, IN · On-site

$16.50 - $21/hr

The Patient Access Rep I collects demographic and financial information necessary for the ... This position distributes information to patients or their representative, and other information ...

Patient Access Representative

Kokomo, IN · On-site

$15.75 - $20/hr

The Patient Access Representative is to be cross-trained in all aspects of reception to supply ... Greets patients and visitors in a prompt, courteous, and helpful manner. * Effectively handles the ...

Patient Access Representative

Kokomo, IN

$15.75 - $20/hr

The Patient Access Representative is to be cross-trained in all aspects of reception to supply ... Greets patients and visitors in a prompt, courteous, and helpful manner. * Effectively handles the ...

Patient Access Rep - Clinic

Munster, IN

$16.75 - $21.50/hr

Patient Access Representative - Clinic Specialty: ENT Location: Munster, IN Job Summary: Under ... Interacts daily with patients, insurance carriers, physicians, and staff. Responsible for the ...

Patient Access Rep - Clinic

Munster, IN · On-site

$16.75 - $21.50/hr

Patient Access Representative - Clinic Location: Munster, IN Job Summary: Under general supervision ... Interacts daily with patients, insurance carriers, physicians, and staff. Responsible for the ...

Patient Access Rep - Clinic

Munster, IN · On-site

$17.28 - $25/hr

Patient Access Representative - Clinic Specialty: ENT Location: Munster, IN Job Summary: Under ... Interacts daily with patients, insurance carriers, physicians, and staff. Responsible for the ...

Patient Access Rep I PRN

Michigan City, IN · On-site

$16.75 - $21.50/hr

The Patient Access Rep I collects demographic and financial information necessary for the ... This position distributes information to patients or their representative, and other information ...

Patient Access Rep II

Lafayette, IN · On-site

$16.50 - $21.25/hr

... Cycle Patient Access Representative II (PAR) performs tasks related to Pre-Registration ... This position distributes information to patients or their representative, and other information ...

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Patients Access Representative information

What are some common challenges faced by Patient Access Representatives and how can they be managed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive patient information, and resolving insurance or billing discrepancies. Effective communication and strong organizational skills are essential to ensure smooth patient check-in and registration processes. Staying up-to-date with insurance policies and hospital procedures, as well as utilizing available training and support from colleagues, can help manage these challenges and contribute to a positive patient experience.

What is the difference between Patients Access Representative vs Medical Secretary?

AspectPatients Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient scheduling, insurance verification, registration, front desk dutiesScheduling appointments, managing correspondence, medical record management

Both roles involve administrative tasks in healthcare settings, but Patients Access Representatives focus more on patient intake and insurance processes, while Medical Secretaries handle administrative support and documentation. They often work together in healthcare environments to ensure smooth patient flow and efficient office operations.

What are the key skills and qualifications needed to thrive as a Patient Access Representative, and why are they important?

To thrive as a Patient Access Representative, you need strong customer service skills, attention to detail, and knowledge of healthcare registration processes, often supported by a high school diploma or equivalent. Familiarity with hospital information systems (HIS), electronic health records (EHR), and insurance verification software is typically required. Outstanding communication, problem-solving abilities, and professionalism help you excel in managing patient interactions and resolving issues. These skills ensure efficient patient check-in, accurate data entry, and a positive experience for both patients and healthcare teams.

What are Patient Access Representatives?

Patient Access Representatives are healthcare professionals who serve as the first point of contact for patients entering a medical facility. They are responsible for tasks such as registering patients, verifying insurance information, scheduling appointments, and providing information about services. Their role is crucial in ensuring that the administrative side of a patient's healthcare experience runs smoothly, allowing medical staff to focus on clinical care. Patient Access Representatives also help maintain patient records and uphold privacy standards as required by law.
What job categories do people searching Patients Access Representative jobs in Indiana look for? The top searched job categories for Patients Access Representative jobs in Indiana are:
What cities in Indiana are hiring for Patients Access Representative jobs? Cities in Indiana with the most Patients Access Representative job openings:
Infographic showing various Patients Access Representative job openings in Indiana as of July 2026, with employment types broken down into 73% Full Time, and 27% Part Time. Highlights an 95% In-person, and 5% Hybrid job distribution.

Patient Access Rep

Franciscan Health

Crawfordsville, IN • On-site

$16.75 - $21.50/hr

Full-time

Posted 14 days ago


Franciscan Health rating

6.8

Company rating: 6.8 out of 10

Based on 268 frontline employees who took The Breakroom Quiz

456th of 890 rated healthcare providers


Job description

Franciscan Health Crawfordsville Campus
1710 Lafayette Rd Crawfordsville, Indiana 47933
The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities of co-payments. This position works with medical staff, revenue cycle departments, nursing departments, and ancillary departments to coordinate Patient Access functions, and ensure smooth delivery of services. The Patient Access Rep I collects demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance. This position distributes information to patients or their representative, and other information required by federal and state guidelines, and ensures that patient information meets all quality and regulatory standards, specifically HIPAA guidelines. The ability to compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances.
WHO WE ARE
Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
  • Full-time positions available!
  • Days and evening shifts available.
  • Must be able to work rotating weekends and holidays.
  • Interviews patient and family in order to obtain registration information, and enters correct data including patient name, gender, and date of birth without duplication of an existing medical record at the time of registration and pre-registration.
  • Enter insurance policy number, group number, address, and telephone numbers and patient billing data and clinical data.
  • Verbally interview patient and/or family in order to obtain registration information.
  • Identifies patient liabilities, obtains patients on pre-service payments, counsel's patients on payer financial waivers, and processes co-payments collections.
  • Identify co-payment procedures and fiscal procedures related to registration procedures.
  • Complete computer and telephone pre-registrations to maintain patient flow.

QUALIFICATIONS
  • Required High School Diploma/GED OR
  • Required Professional/Vocational/Trade Training

TRAVEL IS REQUIRED:
Never or Rarely
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.

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