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Patient Account Representative Jobs in Indiana (NOW HIRING)

Community Health Network

Patient Account Rep

Indianapolis, IN · On-site

$17.25 - $22.75/hr

Make a Difference The Patient Account Representative is responsible for managing all aspects of accounts receivables to ensure maximum/timely reimbursement for services performed for hospital billing ...

Deaconess

Patient Account Representative I

Evansville, IN · On-site

$17.03 - $23.85/hr

Join Our Team as a Patient Account Representative I Are you detail-oriented and passionate about ensuring accuracy and efficiency in healthcare billing operations? We're looking for a compassionate ...

Deaconess

Patient Account Representative I

Evansville, IN · On-site

$17.03 - $23.85/hr

Join Our Team as a Patient Account Representative I Are you detail-oriented and passionate about ensuring accuracy and efficiency in healthcare billing operations? We're looking for a compassionate ...

Deaconess

Patient Account Representative I

Evansville, IN · On-site

$17.03 - $23.85/hr

Join Our Team as a Patient Account Representative I Are you detail-oriented and passionate about ensuring accuracy and efficiency in healthcare billing operations? We're looking for a compassionate ...

Deaconess

Patient Account Representative I

Evansville, IN · On-site

$17.03 - $23.85/hr

Join Our Team as a Patient Account Representative I Are you detail-oriented and passionate about ensuring accuracy and efficiency in healthcare billing operations? We're looking for a compassionate ...

Deaconess

Patient Account Representative II

Evansville, IN · On-site

$18.06 - $25.28/hr

Join Our Team as a Patient Account Representative II Are you detail-oriented and passionate about ensuring accuracy and efficiency in healthcare billing operations? We're looking for a compassionate ...

Deaconess

Patient Account Representative I

Evansville, IN · On-site

$17.03 - $23.85/hr

Join Our Team as a Patient Account Representative I Are you detail-oriented and passionate about ensuring accuracy and efficiency in healthcare billing operations? We're looking for a compassionate ...

Deaconess

Patient Account Representative I

Evansville, IN · On-site

$17.03 - $23.85/hr

Join Our Team as a Patient Account Representative I Are you detail-oriented and passionate about ensuring accuracy and efficiency in healthcare billing operations? We're looking for a compassionate ...

Harris

$16.25 - $21.50/hr

Audits and resolves discrepancies on patient accounts; reviews accounts for non-covered or out of network procedures and refers adjustments according to established guidelines. Receives telephone ...

Methodist Hospitals

PATIENT ACCOUNT REP-MPG

Merrillville, IN

$17.75 - $23.25/hr

Actively pursues payment from patient, or guarantor on all outstanding account balances, after third party payment, or rejection based upon collection guidelines, on a daily basis. * Identifies and ...

Methodist Hospitals

PATIENT ACCOUNT REP-MPG

Merrillville, IN

$17.75 - $23.25/hr

Actively pursues payment from patient, or guarantor on all outstanding account balances, after third party payment, or rejection based upon collection guidelines, on a daily basis. * Identifies and ...

Methodist Hospitals

PATIENT ACCOUNT REP-MPG

Merrillville, IN

$17.75 - $23.25/hr

Actively pursues payment from patient, or guarantor on all outstanding account balances, after third party payment, or rejection based upon collection guidelines, on a daily basis. * Identifies and ...

Methodist Hospitals

PATIENT ACCOUNT REP-MPG

Merrillville, IN

$17.75 - $23.25/hr

Actively pursues payment from patient, or guarantor on all outstanding account balances, after third party payment, or rejection based upon collection guidelines, on a daily basis. * Identifies and ...

Methodist Hospitals

PATIENT ACCOUNT REP-MPG

Merrillville, IN · On-site

$17.75 - $23.25/hr

Actively pursues payment from patient, or guarantor on all outstanding account balances, after third party payment, or rejection based upon collection guidelines, on a daily basis. * Identifies and ...

Methodist Hospitals

PATIENT ACCOUNT REP-MPG

Merrillville, IN · On-site

$17.75 - $23.25/hr

Actively pursues payment from patient, or guarantor on all outstanding account balances, after third party payment, or rejection based upon collection guidelines, on a daily basis. * Identifies and ...

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All JobsPatient Account Representative JobsPatient Account Representative Jobs in Indiana

Patient Account Representative information

See Indiana salary details

$11

$20

$27

How much do patient account representative jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for patient account representative in Indiana is $20.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $21.73 per hour, depending on experience, location, and employer.

What Is a Patient Account Representative?

A patient account representative works directly with patients to help manage questions and resolve issues regarding billing and collection. Your duties include communicating with individuals and insurance companies to provide information, handle complaints, and inquire about claims. As a patient account representative, you also act as a specialist in handling repayment options and delinquent accounts. Qualifications include a high school diploma or equivalent, as well as prior work experience in a medical billing or collections office. Excellent verbal and interpersonal skills are essential for this career.

What are Patient Account Representatives?

Patient Account Representatives are professionals who manage billing and payment processes in healthcare facilities. They communicate with patients about their accounts, explain charges, process payments, and help resolve billing issues. Their role often involves working with insurance companies to clarify coverage and ensure claims are handled correctly. They play a vital part in ensuring patients understand their financial responsibilities and in maintaining accurate financial records for healthcare providers.

How does a Patient Account Representative typically interact with other departments within a healthcare facility?

Patient Account Representatives frequently collaborate with departments such as billing, medical records, and clinical staff to ensure accurate patient billing and resolve account discrepancies. They often communicate with insurance coordinators to verify coverage and clarify claim details, and may work with front desk or admissions teams to collect necessary patient information. This cross-departmental teamwork is essential to address account issues promptly, enhance patient satisfaction, and maintain streamlined revenue cycles.

What is the difference between Patient Account Representative vs Medical Billing Specialist?

AspectPatient Account RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, insurance verificationProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and insurance processes, the Patient Account Representative focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles claims processing and coding. Both positions are essential in healthcare revenue cycle management and often work closely together.

What are the key skills and qualifications needed to thrive as a Patient Account Representative, and why are they important?

To thrive as a Patient Account Representative, you need strong knowledge of medical billing, insurance processes, and account reconciliation, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHRs), and coding systems like ICD-10 and CPT is essential. Excellent communication, problem-solving abilities, and attention to detail help build trust with patients and ensure accurate account management. These skills ensure patients are billed correctly, payments are collected efficiently, and healthcare providers maintain positive financial relationships.
More about Patient Account Representative jobs
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What cities in Indiana are hiring for Patient Account Representative jobs? Cities in Indiana with the most Patient Account Representative job openings:
What are popular job titles related to Patient Account Representative jobs in IN? For Patient Account Representative jobs in IN, the most frequently searched job titles are:
Patient Account Representative jobs near you
Infographic showing various Patient Account Representative job openings in Indiana as of July 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $42,392 per year, or $20.4 per hour.
Patient Account Rep

Patient Account Rep

Community Health Network

Indianapolis, IN • On-site

$17.25 - $22.75/hr

Full-time

Posted 18 days ago

Community Health Network rating

7.6

Company rating: 7.6 out of 10

Based on 231 frontline employees who took The Breakroom Quiz

189th of 890 rated healthcare providers

Job description

Join Community
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you.
Make a Difference
The Patient Account Representative is responsible for managing all aspects of accounts receivables to ensure maximum/timely reimbursement for services performed for hospital billing and claims. The patient account role will be responsible for keeping current on all payer specific regulations and procedures and will provide written summaries of findings and recommendations. This position is customer focused with emphasis on accounts receivable management. The Patient Account Representative is required to follow established guidelines, take action to recover delinquent accounts with the payers. Place calls to the payers to collect and assist in maintaining Network A/R days. Follow up maybe performed by way of payer websites when appropriate. This position will allow the flexibility to work from home upon completion of the initial training period.
Your exceptional skills and qualifications
• Two years or more years' of experience in revenue cycle healthcare within a medium to larger healthcare system
• Must be knowledgeable regarding payer billing guidelines
• High School Diploma or GED required
• Adheres to all network and departmental procedures and policies
• Complies with applicable state/federal laws and the program requirements of accreditation agencies and federal, state and government health plans
• Documents all actions taken on accounts in the system account notes to ensure all prior actions are noted and understandable by others
• Ensures confidentiality of patient records
• Follows appropriate steps to resolve denials within specified timeframe
• Follows appropriate steps to resolve insurance correspondence scanned into mail queues
• Follows billing and collection procedures as outlined in policies and provides payers with the appropriate and necessary information to adjudicate claim
• Maintains A/R to meet Network set goals
• Meets productivity standards designated by the department
• Meets QA standards designated by the department
• Monitors the billing and follow up holds at all sources, ensures timely resolution and is responsible for keeping assigned tasks current
• Participates in monthly conference calls with specific payers
Why Community?
At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.
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