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Patient Account Representative Jobs in Indiana (NOW HIRING)

Deaconess

Patient Account Representative II

Evansville, IN · On-site

$18.06 - $25.28/hr

Join Our Team as a Patient Account Representative II Are you detail-oriented and passionate about ensuring accuracy and efficiency in healthcare billing operations? We're looking for a compassionate ...

New

Deaconess

Patient Account Representative I

Evansville, IN · On-site

$17.03 - $23.85/hr

Join Our Team as a Patient Account Representative I Are you detail-oriented and passionate about ensuring accuracy and efficiency in healthcare billing operations? We're looking for a compassionate ...

Deaconess

Patient Account Representative I

Evansville, IN · On-site

$17.03 - $23.85/hr

Join Our Team as a Patient Account Representative I Are you detail-oriented and passionate about ensuring accuracy and efficiency in healthcare billing operations? We're looking for a compassionate ...

Deaconess

Patient Account Representative I

Evansville, IN · On-site

$17.03 - $23.85/hr

Join Our Team as a Patient Account Representative I Are you detail-oriented and passionate about ensuring accuracy and efficiency in healthcare billing operations? We're looking for a compassionate ...

Deaconess

Patient Account Representative I

Evansville, IN · On-site

$17.03 - $23.85/hr

Join Our Team as a Patient Account Representative I Are you detail-oriented and passionate about ensuring accuracy and efficiency in healthcare billing operations? We're looking for a compassionate ...

Deaconess

Patient Account Representative I

Evansville, IN · On-site

$17.03 - $23.85/hr

Join Our Team as a Patient Account Representative I Are you detail-oriented and passionate about ensuring accuracy and efficiency in healthcare billing operations? We're looking for a compassionate ...

Methodist Hospitals

PATIENT ACCOUNT REP-MPG

Merrillville, IN

$17.75 - $23.25/hr

Actively pursues payment from patient, or guarantor on all outstanding account balances, after third party payment, or rejection based upon collection guidelines, on a daily basis. * Identifies and ...

Methodist Hospitals

PATIENT ACCOUNT REP-MPG

Merrillville, IN

$17.75 - $23.25/hr

Actively pursues payment from patient, or guarantor on all outstanding account balances, after third party payment, or rejection based upon collection guidelines, on a daily basis. * Identifies and ...

Methodist Hospitals

PATIENT ACCOUNT REP-MPG

Merrillville, IN

$17.75 - $23.25/hr

Actively pursues payment from patient, or guarantor on all outstanding account balances, after third party payment, or rejection based upon collection guidelines, on a daily basis. * Identifies and ...

Methodist Hospitals

PATIENT ACCOUNT REP-MPG

Merrillville, IN

$17.75 - $23.25/hr

Actively pursues payment from patient, or guarantor on all outstanding account balances, after third party payment, or rejection based upon collection guidelines, on a daily basis. * Identifies and ...

Methodist Hospitals

PATIENT ACCOUNT REP-MPG

Merrillville, IN · On-site

$17.75 - $23.25/hr

Actively pursues payment from patient, or guarantor on all outstanding account balances, after third party payment, or rejection based upon collection guidelines, on a daily basis. * Identifies and ...

Methodist Hospitals

PATIENT ACCOUNT REP-MPG

Merrillville, IN · On-site

$17.75 - $23.25/hr

Actively pursues payment from patient, or guarantor on all outstanding account balances, after third party payment, or rejection based upon collection guidelines, on a daily basis. * Identifies and ...

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All JobsPatient Account Representative JobsPatient Account Representative Jobs in Indiana

Patient Account Representative information

See Indiana salary details

$11

$20

$27

How much do patient account representative jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for patient account representative in Indiana is $20.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $21.73 per hour, depending on experience, location, and employer.

What Is a Patient Account Representative?

A patient account representative works directly with patients to help manage questions and resolve issues regarding billing and collection. Your duties include communicating with individuals and insurance companies to provide information, handle complaints, and inquire about claims. As a patient account representative, you also act as a specialist in handling repayment options and delinquent accounts. Qualifications include a high school diploma or equivalent, as well as prior work experience in a medical billing or collections office. Excellent verbal and interpersonal skills are essential for this career.

What are Patient Account Representatives?

Patient Account Representatives are professionals who manage billing and payment processes in healthcare facilities. They communicate with patients about their accounts, explain charges, process payments, and help resolve billing issues. Their role often involves working with insurance companies to clarify coverage and ensure claims are handled correctly. They play a vital part in ensuring patients understand their financial responsibilities and in maintaining accurate financial records for healthcare providers.

How does a Patient Account Representative typically interact with other departments within a healthcare facility?

Patient Account Representatives frequently collaborate with departments such as billing, medical records, and clinical staff to ensure accurate patient billing and resolve account discrepancies. They often communicate with insurance coordinators to verify coverage and clarify claim details, and may work with front desk or admissions teams to collect necessary patient information. This cross-departmental teamwork is essential to address account issues promptly, enhance patient satisfaction, and maintain streamlined revenue cycles.

What is the difference between Patient Account Representative vs Medical Billing Specialist?

AspectPatient Account RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, insurance verificationProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and insurance processes, the Patient Account Representative focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles claims processing and coding. Both positions are essential in healthcare revenue cycle management and often work closely together.

What are the key skills and qualifications needed to thrive as a Patient Account Representative, and why are they important?

To thrive as a Patient Account Representative, you need strong knowledge of medical billing, insurance processes, and account reconciliation, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHRs), and coding systems like ICD-10 and CPT is essential. Excellent communication, problem-solving abilities, and attention to detail help build trust with patients and ensure accurate account management. These skills ensure patients are billed correctly, payments are collected efficiently, and healthcare providers maintain positive financial relationships.
More about Patient Account Representative jobs
What are popular job titles related to Patient Account Representative jobs in Indiana? For Patient Account Representative jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Patient Account Representative jobs in Indiana look for? The top searched job categories for Patient Account Representative jobs in Indiana are:
What cities in Indiana are hiring for Patient Account Representative jobs? Cities in Indiana with the most Patient Account Representative job openings:
What are popular job titles related to Patient Account Representative jobs in IN? For Patient Account Representative jobs in IN, the most frequently searched job titles are:
Patient Account Representative jobs near you
Infographic showing various Patient Account Representative job openings in Indiana as of July 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $42,392 per year, or $20.4 per hour.
Patient Account Representative

Patient Account Representative

Hamilton Center, Inc.

Terre Haute, IN

$17.75/hr

Full-time

Re-posted 18 days ago

Hamilton Center Inc. rating

4.0

Company rating: 4.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Position Summary

We exist to provide the highest quality service to our consumers in the areas of billing and collecting of patient accounts. Our goal is to create an atmosphere of friendliness, cooperation and trust in which our staff and consumers will be comfortable discussing monetary matters. Our role is to serve our consumers through sound financial practices, prompt efficient processing of information and adherence to regulations, policies, and procedures. We believe in the value and worth of all people and feel they are entitled to respect, honesty, and understanding.
Essential Duties/Responsibilities

To perform this job successfully, an individual must be able to perform the daily activities of the Patient Account Representative with little supervision and be capable of making decisions that are required to carry out the mission of the Patient Accounts department. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Process, manage and maintain patient accounts, including all third-party payors.
  • Analyze, identify, and resolve problems pertaining to EOB’s, billing errors and outstanding reports.
  • Define new methods and services to enhance the quality of internal processes to reduce departmental errors.
  • Assess and resolve client credit-balance statements.
  • Process all commercial insurance payment applications, including Medicare, Medicaid, and third-party.
  • Manage overpayment refund process for all submitted claims.
  • Manage multiple tasks simultaneously.
  • Performs other duties as assigned.
Minimum Qualifications/Requirements
  • High School Diploma or equivalent.
  • Two-years' experience: medical billing procedures; accounting principles; data entry and retrieval.
  • Working knowledge of collection policies, practices, laws and applicable regulations, regarding Medicaid, Medicare and third-party insurance agencies.
  • Excellent computer skills, Microsoft Excel and Microsoft Outlook experience strongly preferred.
  • Electronic Medical Record experience strongly preferred.
  • Basic skills: office/clerical, math, written and oral communications.
  • Ability to use basic office equipment: i.e., copy / fax machine, calculator, etc.
  • Excellent customer service skills.
  • Willingness to use personal transportation in work capacity.
Certificates, Licenses, Registrations
  • Valid driver’s license in accordance with HCI motor vehicle policy.
Physical Demands
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The majority of the work is performed at a desk. Bending, or standing on small ladders is necessary for filing or retrieval of files. Also, some lifting of boxes may be required.
Some tasks may require long periods of sitting. Other tasks may require prolonged
periods of data entry.
Work Environment
The work area is spacious, clean and tastefully decorated. Some functions associated with position may be stressful due to deadlines and quotas to be met. Access to equipment and records to perform all duties is readily available.
Conditions of Employment
  • Completion of tuberculin screening no later than three days prior to first day of employment and annually thereafter
  • Completion of MMR, Varicella, influenza and coronavirus vaccine
  • Completion of a pre-employment drug screening and completion of post-employment drug or alcohol tests upon reasonable suspicion of use.
  • Completion of Center-wide orientation and ALL required paperwork prior to reporting for work
  • Demonstrated computer literacy through successful completion of pre-employment testing may be required.
  • Completion of HCI Commitment to Quality training, Trauma Informed Care, and current learning platform.
  • Completion of Essential Learning requirements
  • Attendance at all mandatory staff development and training
  • Successful completion of a six month on the job orientation period
  • Participation in payroll electronic deposit
  • Adherence to all policies, procedures, rules and regulations set forth by Hamilton Center, Inc.
  • Satisfactory reference and background investigation checks.
  • Successful completion of New Employee Department Checklist within 90 days of employment
  • Successful completion of Annual PES

Job descriptions are not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. They are meant to be accurate reflections of the essential job elements for making fair pay decisions about jobs.

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