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Patient Account Representative Jobs in Indiana (NOW HIRING)

Robert Half

Patient Account Representative

Fishers, IN · On-site

$19 - $20/hr

Robert Half is seeking a Patient Account Representative to work onsite in Fishers, IN 2 days per week. The other 3 days can be worked from home. The Patient Account Representative serves as the ...

New

Community Health Network

Patient Account Rep

Indianapolis, IN · On-site

$17.25 - $22.75/hr

Make a Difference The Patient Account Representative is responsible for managing all aspects of accounts receivables to ensure maximum/timely reimbursement for services performed for hospital billing ...

Deaconess

Patient Account Representative I

Evansville, IN · On-site

$17.03 - $23.85/hr

Join Our Team as a Patient Account Representative I Are you detail-oriented and passionate about ensuring accuracy and efficiency in healthcare billing operations? We're looking for a compassionate ...

Deaconess

Patient Account Representative I

Evansville, IN · On-site

$17.03 - $23.85/hr

Join Our Team as a Patient Account Representative I Are you detail-oriented and passionate about ensuring accuracy and efficiency in healthcare billing operations? We're looking for a compassionate ...

Deaconess

Patient Account Representative I

Evansville, IN · On-site

$17.03 - $23.85/hr

Join Our Team as a Patient Account Representative I Are you detail-oriented and passionate about ensuring accuracy and efficiency in healthcare billing operations? We're looking for a compassionate ...

Deaconess

Patient Account Representative II

Evansville, IN · On-site

$18.06 - $25.28/hr

Join Our Team as a Patient Account Representative II Are you detail-oriented and passionate about ensuring accuracy and efficiency in healthcare billing operations? We're looking for a compassionate ...

Deaconess

Patient Account Representative I

Evansville, IN · On-site

$17.03 - $23.85/hr

Join Our Team as a Patient Account Representative I Are you detail-oriented and passionate about ensuring accuracy and efficiency in healthcare billing operations? We're looking for a compassionate ...

Deaconess

Patient Account Representative I

Evansville, IN · On-site

$17.03 - $23.85/hr

Join Our Team as a Patient Account Representative I Are you detail-oriented and passionate about ensuring accuracy and efficiency in healthcare billing operations? We're looking for a compassionate ...

Deaconess

Patient Account Representative I

Evansville, IN · On-site

$17.03 - $23.85/hr

Join Our Team as a Patient Account Representative I Are you detail-oriented and passionate about ensuring accuracy and efficiency in healthcare billing operations? We're looking for a compassionate ...

Harris

$16.25 - $21.50/hr

Audits and resolves discrepancies on patient accounts; reviews accounts for non-covered or out of network procedures and refers adjustments according to established guidelines. Receives telephone ...

Methodist Hospitals

PATIENT ACCOUNT REP-MPG

Merrillville, IN

$17.75 - $23.25/hr

Actively pursues payment from patient, or guarantor on all outstanding account balances, after third party payment, or rejection based upon collection guidelines, on a daily basis. * Identifies and ...

Methodist Hospitals

PATIENT ACCOUNT REP-MPG

Merrillville, IN

$17.75 - $23.25/hr

Actively pursues payment from patient, or guarantor on all outstanding account balances, after third party payment, or rejection based upon collection guidelines, on a daily basis. * Identifies and ...

Methodist Hospitals

PATIENT ACCOUNT REP-MPG

Merrillville, IN · On-site

$17.75 - $23.25/hr

Actively pursues payment from patient, or guarantor on all outstanding account balances, after third party payment, or rejection based upon collection guidelines, on a daily basis. * Identifies and ...

Methodist Hospitals

PATIENT ACCOUNT REP-MPG

Merrillville, IN

$17.75 - $23.25/hr

Actively pursues payment from patient, or guarantor on all outstanding account balances, after third party payment, or rejection based upon collection guidelines, on a daily basis. * Identifies and ...

Methodist Hospitals

PATIENT ACCOUNT REP-MPG

Merrillville, IN · On-site

$17.75 - $23.25/hr

Actively pursues payment from patient, or guarantor on all outstanding account balances, after third party payment, or rejection based upon collection guidelines, on a daily basis. * Identifies and ...

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All JobsPatient Account Representative JobsPatient Account Representative Jobs in Indiana

Patient Account Representative information

See Indiana salary details

$11

$20

$27

How much do patient account representative jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for patient account representative in Indiana is $20.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $21.73 per hour, depending on experience, location, and employer.

What Is a Patient Account Representative?

A patient account representative works directly with patients to help manage questions and resolve issues regarding billing and collection. Your duties include communicating with individuals and insurance companies to provide information, handle complaints, and inquire about claims. As a patient account representative, you also act as a specialist in handling repayment options and delinquent accounts. Qualifications include a high school diploma or equivalent, as well as prior work experience in a medical billing or collections office. Excellent verbal and interpersonal skills are essential for this career.

What are Patient Account Representatives?

Patient Account Representatives are professionals who manage billing and payment processes in healthcare facilities. They communicate with patients about their accounts, explain charges, process payments, and help resolve billing issues. Their role often involves working with insurance companies to clarify coverage and ensure claims are handled correctly. They play a vital part in ensuring patients understand their financial responsibilities and in maintaining accurate financial records for healthcare providers.

How does a Patient Account Representative typically interact with other departments within a healthcare facility?

Patient Account Representatives frequently collaborate with departments such as billing, medical records, and clinical staff to ensure accurate patient billing and resolve account discrepancies. They often communicate with insurance coordinators to verify coverage and clarify claim details, and may work with front desk or admissions teams to collect necessary patient information. This cross-departmental teamwork is essential to address account issues promptly, enhance patient satisfaction, and maintain streamlined revenue cycles.

What is the difference between Patient Account Representative vs Medical Billing Specialist?

AspectPatient Account RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, insurance verificationProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and insurance processes, the Patient Account Representative focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles claims processing and coding. Both positions are essential in healthcare revenue cycle management and often work closely together.

What are the key skills and qualifications needed to thrive as a Patient Account Representative, and why are they important?

To thrive as a Patient Account Representative, you need strong knowledge of medical billing, insurance processes, and account reconciliation, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHRs), and coding systems like ICD-10 and CPT is essential. Excellent communication, problem-solving abilities, and attention to detail help build trust with patients and ensure accurate account management. These skills ensure patients are billed correctly, payments are collected efficiently, and healthcare providers maintain positive financial relationships.
More about Patient Account Representative jobs
What are popular job titles related to Patient Account Representative jobs in Indiana? For Patient Account Representative jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Patient Account Representative jobs in Indiana look for? The top searched job categories for Patient Account Representative jobs in Indiana are:
What cities in Indiana are hiring for Patient Account Representative jobs? Cities in Indiana with the most Patient Account Representative job openings:
What are popular job titles related to Patient Account Representative jobs in IN? For Patient Account Representative jobs in IN, the most frequently searched job titles are:
Patient Account Representative jobs near you
Infographic showing various Patient Account Representative job openings in Indiana as of July 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $42,392 per year, or $20.4 per hour.

Patient Account Representative

Robert Half

Fishers, IN • On-site

$19 - $20/hr

Temporary

Posted 2 days ago

New

Job description

Robert Half is seeking a Patient Account Representative to work onsite in Fishers, IN 2 days per week. The other 3 days can be worked from home.


The Patient Account Representative serves as the primary point of contact for patients regarding their medical accounts and financial responsibilities. This role is a high-volume call center position focused on providing excellent customer service while assisting patients with billing inquiries, payment options, and financial assistance. Representatives handle a combination of inbound and outbound calls to resolve account balances, educate patients on their financial obligations, and ensure a positive patient experience.


Key Responsibilities

  • Manage a high volume of inbound and outbound patient calls (approximately 50–60 calls per day).
  • Contact patients regarding outstanding balances, insurance processing, and account status.
  • Explain medical bills, insurance payments, and patient financial responsibility in a clear and compassionate manner.
  • Assist patients in establishing payment plans and discussing budgeting options to resolve account balances.
  • Process and post patient payments accurately, including credit card payments received over the phone.
  • Help self-pay patients understand and apply for available financial assistance programs.
  • Follow up with patients and their families regarding unpaid balances, missing information, or next steps in the billing process.
  • Work returned mail by researching and updating patient demographic information to maintain accurate records.
  • Answer patient questions related to billing, insurance, and payment options while providing exceptional customer service.
  • Document all patient interactions accurately within the organization's electronic systems.


  • Previous experience in a healthcare customer service, patient accounts, medical billing, collections required
  • Call center environment highly preferred
  • Strong verbal communication and active listening skills
  • Ability to explain financial information in an easy-to-understand and empathetic manner
  • Experience handling high call volumes while maintaining professionalism and accuracy
  • Basic computer proficiency and experience documenting interactions in electronic systems
Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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