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Patient Financial Service Representative Jobs (NOW HIRING)

Medix

Patient Financial Service Coordinator

Seattle, WA · On-site

$19 - $24/hr

The Patient Financial Services Coordinator supports the financial and operational workflow of ... representatives to resolve coverage issues, streamline authorizations, and maintain accurate ...

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How much do patient financial service representative jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for patient financial service representative in the United States is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Patient Financial Service Representative vs Medical Billing Specialist?

AspectPatient Financial Service RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesPatient account management, insurance verification, payment processingProcessing medical claims, coding, billing submissions

While both roles involve healthcare finance, the Patient Financial Service Representative focuses on patient interactions and account management, whereas the Medical Billing Specialist handles the technical aspects of billing and claims processing. Both positions are essential in healthcare revenue cycle management and often work closely together.

What are the key skills and qualifications needed to thrive as a Patient Financial Service Representative, and why are they important?

To thrive as a Patient Financial Service Representative, you need strong knowledge of medical billing, health insurance processes, and financial counseling, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHR) systems, and coding tools like CPT and ICD-10 is typically required. Excellent customer service, attention to detail, and problem-solving abilities are standout soft skills in this role. These skills ensure accurate billing, effective patient communication, and efficient resolution of financial issues in a healthcare environment.

What does a financial services representative do?

A Patient Financial Service Representative manages patient billing, insurance claims, and payment processing. They communicate with patients and insurance companies to resolve billing issues and ensure accurate account information, often using billing software and maintaining confidentiality. The role requires strong communication skills and attention to detail.

What jobs pay 4000 a week without a degree?

A Patient Financial Service Representative typically earns between $15 and $25 per hour, which equates to approximately $600 to $1,000 weekly, so earning $4,000 a week without a degree is uncommon in this role. High-paying jobs that can reach $4,000 weekly without a degree often include roles such as sales managers, real estate brokers, or certain skilled trades like commercial pilots or experienced entrepreneurs, but these usually require significant experience, certifications, or licensing rather than formal degrees.

What is the role of patient financial services?

A Patient Financial Service Representative manages patient billing, insurance claims, and payment processing to ensure accurate and timely financial transactions. They communicate with patients about their financial responsibilities and may use billing software to track accounts and resolve billing issues.

What are some common challenges faced by Patient Financial Service Representatives, and how can they be managed effectively?

Patient Financial Service Representatives often encounter challenges such as managing complex billing inquiries, handling sensitive patient financial information, and addressing concerns about insurance coverage or payment plans. Effective communication and empathy are crucial for building trust with patients while ensuring accurate and timely resolution of financial issues. Staying organized, keeping up-to-date with insurance policies, and collaborating closely with clinical and billing teams can help manage these challenges and provide excellent service.

What degree do you need to be a patient representative?

A patient financial service representative typically needs at least a high school diploma or equivalent; some employers prefer postsecondary education such as an associate's degree in healthcare administration, business, or a related field. Relevant skills include communication, customer service, and familiarity with billing and insurance processes, but formal degrees are not always required for entry-level positions.

What does a Patient Financial Service Representative do?

A Patient Financial Service Representative assists patients with billing inquiries, processes payments, and helps resolve insurance issues related to medical services. They act as a liaison between patients, insurance companies, and healthcare providers to ensure accurate billing and timely payment. Their duties often include explaining account balances, setting up payment plans, verifying insurance coverage, and addressing any discrepancies or concerns related to patient accounts.
More about Patient Financial Service Representative jobs
What cities are hiring for Patient Financial Service Representative jobs? Cities with the most Patient Financial Service Representative job openings:
Who are the top companies hiring for Patient Financial Service Representative jobs? The top employers for Patient Financial Service Representative jobs are:
What states have the most Patient Financial Service Representative jobs? States with the most job openings for Patient Financial Service Representative jobs include:
What job categories do people searching Patient Financial Service Representative jobs look for? The top searched job categories for Patient Financial Service Representative jobs are:
Patient Financial Service Representative jobs near you
Infographic showing various Patient Financial Service Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,182 per year, or $18.4 per hour.

PATIENT FINANCIAL SERVICE REPRESENTATIVE

GASTRO CARE PARTNERS MANAGEMENT COMPANY LLC

Phoenix, AZ • Remote

$18 - $22/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

Patient Financial Services Representative

Gastro Care Partners
Remote | Full-Time | Monday–Friday

Gastro Care Partners is seeking a Patient Financial Services Representative to join our team in a fully remote, full-time role. This position serves as a key point of contact for patients and insurance companies and is ideal for someone who is comfortable working in a high-volume, phone-based environment, as the role involves being on the phone the majority of the day.

The Patient Financial Services Representative is responsible for delivering excellent customer service by answering patient and payer inquiries, resolving billing and account-related issues, processing payments, and supporting a positive financial experience for our patients. This role requires strong communication skills, attention to detail, and the ability to navigate patient billing and insurance questions with professionalism and empathy.

Schedule
  • Full-time
  • Monday through Friday
  • No nights or weekends
  • Paid holidays
Compensation & Benefits

In addition to a rewarding career, we offer a comprehensive benefits package, including:

  • Competitive market pay: $18.00–$22.00 per hour, depending on experience
  • Health, dental, and vision insurance
  • Generous 401(k) match up to 5%
  • Paid time off and paid holidays
  • Retirement plan options
  • And more
Key Responsibilities
  • Answer incoming phone calls, emails, and messages in a courteous, professional, and timely manner
  • Serve as the first point of contact for patient and insurance-related financial inquiries
  • Assist patients with questions related to billing statements, balances, payment options, and account concerns
  • Process payments and establish payment plans in accordance with company guidelines
  • Explain billing statements, charges, and insurance-related balances clearly and accurately
  • Review and update patient insurance information in the appropriate systems
  • Identify and help resolve insurance claim issues in collaboration with the billing team
  • Document all interactions, account updates, and follow-up actions in the appropriate electronic systems
  • Resolve patient concerns or escalate more complex issues to the appropriate department as needed
  • Maintain confidentiality and ensure compliance with HIPAA and all applicable healthcare regulations
  • Support special projects and additional departmental tasks as assigned
Why Join Gastro Care Partners?

At Gastro Care Partners, we are committed to delivering exceptional care and service to our patients while supporting our employees with the tools, training, and flexibility they need to succeed. This is an excellent opportunity for someone seeking a remote healthcare role with a predictable weekday schedule, no nights or weekends, paid holidays, and the opportunity to make a direct impact on the patient financial experience.

Qualifications

  • High school diploma or GED required
  • Prior experience in patient financial services, medical billing, revenue cycle, healthcare customer service, a medical office, call center, or a related healthcare setting preferred
  • Strong knowledge of insurance terminology, billing procedures, insurance verification, claims, patient balances, and payment collection processes preferred
  • Knowledge of medical terminology and HIPAA regulations preferred
  • Comfortable working in a phone-intensive environment, with the majority of the workday spent assisting patients and insurance companies by phone
  • Excellent verbal and written communication skills, with the ability to explain billing and payment information clearly and professionally
  • Strong customer service, interpersonal, and problem-solving skills
  • Proficiency in EMR/EHR systems and Microsoft Office Suite
  • Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment
  • Detail-oriented and dependable, with strong documentation and follow-up skills
  • Commitment to professionalism, confidentiality, and patient-centered service

Peak Gastroenterology is an equal opportunity employer and does not discriminate in employment on account of race, color, religion, sex, gender, pregnancy, national origin, age, marital or familial status, sexual orientation, gender identity, disability, medical condition, veteran status, genetic information, ancestry, or any other basis protected under federal, state, or local law.

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