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Patient Account Representative Jobs (NOW HIRING)

Express Employment

Patient Account Rep

Kaneohe, HI

$25/hr

Top Job Located in Kaneohe, HI Salary: $25/hr Express is seeking a Patient Account Rep in Honolulu - looking to start asap! Parking provided, pay is 25/hr. Monday-Friday, 8:30am-5pm. Work with a ...

St. Joseph's Medical Center

Patient Account Rep

Yonkers, NY · On-site

$18.50 - $24.50/hr

The Patient Account Rep reviews bills to ensure that demographic information and charges concur with that of the patient and procedures performed. Verifies insurance information and processes claims ...

Marshall Health Network

Patient Account Rep

Huntington, WV · On-site

$17.50 - $23/hr

Cabell Huntington Hospital is seeking a full-time Patient Account Representative to work with our Business Office. The primary purpose of the Patient Account Representative is to complete billing ...

Marshall Health Network

Patient Account Rep

Huntington, WV · On-site

$17.50 - $23/hr

Cabell Huntington Hospital is seeking a full-time Patient Account Representative to work with our Business Office. The primary purpose of the Patient Account Representative is to complete billing ...

Mountain Health Network

Patient Account Rep

Huntington, WV

$17.50 - $23/hr

Cabell Huntington Hospital is seeking a full-time Patient Account Representative to work with our Business Office. The primary purpose of the Patient Account Representative is to complete billing ...

Mountain Health Network

Patient Account Rep

Huntington, WV

$17.50 - $23/hr

Cabell Huntington Hospital is seeking a full-time Patient Account Representative to work with our Business Office. The primary purpose of the Patient Account Representative is to complete billing ...

Mountain Health Network

Patient Account Rep

Huntington, WV · On-site

$17.50 - $23/hr

Cabell Huntington Hospital is seeking a full-time Patient Account Representative to work with our Business Office. The primary purpose of the Patient Account Representative is to complete billing ...

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How much do patient account representative jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for patient account representative in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

What Is a Patient Account Representative?

A patient account representative works directly with patients to help manage questions and resolve issues regarding billing and collection. Your duties include communicating with individuals and insurance companies to provide information, handle complaints, and inquire about claims. As a patient account representative, you also act as a specialist in handling repayment options and delinquent accounts. Qualifications include a high school diploma or equivalent, as well as prior work experience in a medical billing or collections office. Excellent verbal and interpersonal skills are essential for this career.

What are Patient Account Representatives?

Patient Account Representatives are professionals who manage billing and payment processes in healthcare facilities. They communicate with patients about their accounts, explain charges, process payments, and help resolve billing issues. Their role often involves working with insurance companies to clarify coverage and ensure claims are handled correctly. They play a vital part in ensuring patients understand their financial responsibilities and in maintaining accurate financial records for healthcare providers.

How does a Patient Account Representative typically interact with other departments within a healthcare facility?

Patient Account Representatives frequently collaborate with departments such as billing, medical records, and clinical staff to ensure accurate patient billing and resolve account discrepancies. They often communicate with insurance coordinators to verify coverage and clarify claim details, and may work with front desk or admissions teams to collect necessary patient information. This cross-departmental teamwork is essential to address account issues promptly, enhance patient satisfaction, and maintain streamlined revenue cycles.

What is the difference between Patient Account Representative vs Medical Billing Specialist?

AspectPatient Account RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, insurance verificationProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and insurance processes, the Patient Account Representative focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles claims processing and coding. Both positions are essential in healthcare revenue cycle management and often work closely together.

What are the key skills and qualifications needed to thrive as a Patient Account Representative, and why are they important?

To thrive as a Patient Account Representative, you need strong knowledge of medical billing, insurance processes, and account reconciliation, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHRs), and coding systems like ICD-10 and CPT is essential. Excellent communication, problem-solving abilities, and attention to detail help build trust with patients and ensure accurate account management. These skills ensure patients are billed correctly, payments are collected efficiently, and healthcare providers maintain positive financial relationships.
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Patient Account Representative jobs near you
Infographic showing various Patient Account Representative job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,549 per year, or $21.4 per hour.
Patient Account Rep

Patient Account Rep

Express Employment

Kaneohe, HI

$25/hr

Full-time

Medical, Dental, Vision

Re-posted 10 days ago

Job description

Top Job
Located in Kaneohe, HI
Salary: $25/hr
Express is seeking a Patient Account Rep in Honolulu - looking to start asap!
Parking provided, pay is 25/hr. Monday-Friday, 8:30am-5pm.
Work with a Hawaii-based healthcare organization dedicated to providing compassionate care across multiple communities. Be part of a supportive, mission-driven team where your work truly makes a difference in the lives of residents and families every day.
Job duties of the Patient Account Rep:
  • Meet with residents and families upon admission and discharge to explain insurance coverage, billing procedures, and financial arrangements.
  • Process payments, manage petty cash, monitor trust accounts, and assist with collection efforts.
  • Assist residents and families with Medicaid applications and coordinate insurance verifications with the Central Office.

Experience preferred for the Patient Account Rep:
  • High school diploma or equivalent
  • prior medical administrative experience
  • 2step TB clearance, Titers, and physical required

Benefits of working with Express:
  • WEEKLY PAYCHECKS
  • MEDICAL, DENTAL, VISION, DRUG RIDER
  • Employee perks at work
  • 6 Paid Holidays

How to apply for the Patient Account Rep / Medical Receptionist role:
  • CALL 808-792-7015 TODAY! (Office Hours: Mon-Fri, 8:00am-5:00pm)
  • REPLY to this job posting with an updated resume
  • APPLY ONLINE - Express Website

#HIOFFICE
Express Office: Honolulu
1130 North Nimitz Highway
Suite A135
Honolulu, HI 96817
Express Employment Professionals logo

About Express Employment Professionals

Sourced by ZipRecruiter

Express Employment Professionals, based in Oklahoma City, OK, USA, operates in the staffing industry and is renowned for providing robust and reliable staffing solutions. Their official website - expresspros.com - details their variety of services, which include temporary and full-time staffing, human resources services, and professional search. The company was established in 1983 with the aim of helping as many people as possible to find good jobs, and since then, it has grown exponentially, expanding its reach to various domains within the job market.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Oklahoma City, OK, US

Social media

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