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Patient Account Representative Jobs (NOW HIRING)

Medix

Patient Account Representative

San Antonio, TX · On-site

$19 - $24/hr

Patient Account Representative - Schedule: Monday - Friday 8a-4:30p Patient Account Representative - Hybrid Schedule/Location: * 1st 30-60 days onsite for training M-F and then transition to 2 days ...

lri

Patient Account Representative

Syracuse, NY · On-site

$23 - $25/hr

Liberty Resources is seeking a Patient Account Representative to support our Revenue Cycle Billing Team Our employees have passion around the services they provide and our corporate values of ...

Medix

Patient Account Representative

San Antonio, TX · Hybrid

$22 - $25/hr

Patient Account Representative - Schedule: Monday - Friday 8a-4:30p Patient Account Representative - Hybrid Schedule/Location: * 1st 60-90 days onsite for training M-F and then transition to 2 days ...

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How much do patient account representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for patient account representative in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

What Is a Patient Account Representative?

A patient account representative works directly with patients to help manage questions and resolve issues regarding billing and collection. Your duties include communicating with individuals and insurance companies to provide information, handle complaints, and inquire about claims. As a patient account representative, you also act as a specialist in handling repayment options and delinquent accounts. Qualifications include a high school diploma or equivalent, as well as prior work experience in a medical billing or collections office. Excellent verbal and interpersonal skills are essential for this career.

What are Patient Account Representatives?

Patient Account Representatives are professionals who manage billing and payment processes in healthcare facilities. They communicate with patients about their accounts, explain charges, process payments, and help resolve billing issues. Their role often involves working with insurance companies to clarify coverage and ensure claims are handled correctly. They play a vital part in ensuring patients understand their financial responsibilities and in maintaining accurate financial records for healthcare providers.

How does a Patient Account Representative typically interact with other departments within a healthcare facility?

Patient Account Representatives frequently collaborate with departments such as billing, medical records, and clinical staff to ensure accurate patient billing and resolve account discrepancies. They often communicate with insurance coordinators to verify coverage and clarify claim details, and may work with front desk or admissions teams to collect necessary patient information. This cross-departmental teamwork is essential to address account issues promptly, enhance patient satisfaction, and maintain streamlined revenue cycles.

What is the difference between Patient Account Representative vs Medical Billing Specialist?

AspectPatient Account RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, insurance verificationProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and insurance processes, the Patient Account Representative focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles claims processing and coding. Both positions are essential in healthcare revenue cycle management and often work closely together.

What are the key skills and qualifications needed to thrive as a Patient Account Representative, and why are they important?

To thrive as a Patient Account Representative, you need strong knowledge of medical billing, insurance processes, and account reconciliation, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHRs), and coding systems like ICD-10 and CPT is essential. Excellent communication, problem-solving abilities, and attention to detail help build trust with patients and ensure accurate account management. These skills ensure patients are billed correctly, payments are collected efficiently, and healthcare providers maintain positive financial relationships.
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Patient Account Representative jobs near you
Infographic showing various Patient Account Representative job openings in the United States as of May 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $44,549 per year, or $21.4 per hour.
Patient Account Representative

Patient Account Representative

Medix

San Antonio, TX • On-site

$19 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 hours ago

Job description

We are seeking an experienced healthcare office professional to join a growing medical consulting firm as a Patient Account Representative. This is a hybrid position - a blend of remote and in-office work at their San Antonio, TX location.
Prior medical billing and accounts receivable experience is not required- the manager is open to considering candidates with good tenure from various office backgrounds and provides a great training program.
Are you ready for your next career adventure as a Patient Account Representative? We are currently hiring immediately! We are dedicated and devoted to consistently improving the culture of our team, and focus on finding the "right people '' - Not just the right resume!
What we provide to you as a full-time teammate:
We offer a competitive benefits package that is on par with most of the leading healthcare organizations, along with a 401K plan. Apply today if you are interested in getting your name in the mix!
Patient Account Representative - Schedule: Monday - Friday 8a-4:30p
Patient Account Representative - Hybrid Schedule/Location:
  • 1st 30-60 days onsite for training M-F and then transition to 2 days in-office, 3 days remote
  • Office address is located in San Antonio, TX

Patient Account Representative - Ideal Backgrounds:
  • Front Office, Insurance Verification, Eligibility, Scheduling, Prior Authorizations, Referrals, Patient Access, Registration, Billing, Coding, Payment Posting, Accounts Receivable
  • Full training provided for candidates who do not have direct Insurance Claim AR experience - great opportunity to transition front office skills into the healthcare revenue cycle industry (no patient contact)!

Patient Account Representative - Day to Day:
  • Monitor and track claim statuses, identifying and resolving claim rejections or denials promptly.
  • Conduct regular follow-up with insurance companies to check on claim statuses and resolve outstanding issues.
  • Review and appeal denied claims as necessary, adhering to deadlines and requirements.
  • Maintain updated knowledge of insurance regulations, billing guidelines, and coding updates.
  • Collaborate with internal teams to address billing discrepancies and ensure compliance with payer requirements.
  • Generate and analyze reports related to billing and collections, identifying trends and areas for improvement.

Patient Account Representative - Pay & Benefits:
  • $19-24/hr based on experience
  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
* As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
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About Medix Staffing Solutions

Sourced by ZipRecruiter

Since 2001, we’ve been dedicated to helping you achieve your goals. Medix was created to become a leading provider of workforce solutions for clients and candidates across the healthcare and life sciences industries. Today, we are that leader. Headquartered in Chicago, we have 23 offices across the United States, and staff talent around the world. Medix is committed to fulfilling our core purpose as an organization: to positively impact the lives of our talent, clients, and teammates through employment, philanthropy, and opportunity. The combination of purpose and values has nurtured our thriving culture that encourages our internal team to excel at work and in everyday life.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

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