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Patient Account Representative Jobs in Alabama (NOW HIRING)

Patient Account Rep

Birmingham, AL · On-site

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Patient Account Representative Travel Required: None Clearance Required: None What You Will Do: * Account review * Denials * Insurance Follow up * Billing * Complete all business-related request an ...

Patient Account Rep

Birmingham, AL · On-site

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Patient Account Representative Travel Required: None Clearance Required: None What You Will Do: * Account review * Denials * Insurance Follow up * Billing * Complete all business-related request an ...

Patient Account Representative - Denials

Birmingham, AL · On-site

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Patient Account Representative Travel Required: None Clearance Required: None What You Will Do: The Patient Account Representative (PAR) will assist in account review of denied insurance claims and ...

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Patient Account Representative information

See Alabama salary details

$10

$19

$26

How much do patient account representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for patient account representative in Alabama is $19.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.72 per hour, depending on experience, location, and employer.

What is a patient account representative?

A patient account representative works directly with patients to help manage questions and resolve issues regarding billing and collection. Your duties include communicating with individuals and insurance companies to provide information, handle complaints, and inquire about claims. As a patient account representative, you also act as a specialist in handling repayment options and delinquent accounts. Qualifications include a high school diploma or equivalent, as well as prior work experience in a medical billing or collections office. Excellent verbal and interpersonal skills are essential for this career.

How does a patient account representative typically interact with other departments within a healthcare facility?

Patient Account Representatives frequently collaborate with departments such as billing, medical records, and clinical staff to ensure accurate patient billing and resolve account discrepancies. They often communicate with insurance coordinators to verify coverage and clarify claim details, and may work with front desk or admissions teams to collect necessary patient information. This cross-departmental teamwork is essential to address account issues promptly, enhance patient satisfaction, and maintain streamlined revenue cycles.

What are the key skills and qualifications needed to thrive as a patient account representative, and why are they important?

To thrive as a Patient Account Representative, you need strong knowledge of medical billing, insurance processes, and account reconciliation, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHRs), and coding systems like ICD-10 and CPT is essential. Excellent communication, problem-solving abilities, and attention to detail help build trust with patients and ensure accurate account management. These skills ensure patients are billed correctly, payments are collected efficiently, and healthcare providers maintain positive financial relationships.

What is the difference between Patient Account Representative vs Medical Billing Specialist?

AspectPatient Account RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, insurance verificationProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and insurance processes, the Patient Account Representative focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles claims processing and coding. Both positions are essential in healthcare revenue cycle management and often work closely together.

What does a patient account representative do?

A patient account representative manages patients' billing and insurance information, processes payments, and resolves billing issues. They often use billing software and require strong communication skills to coordinate with patients and healthcare providers.

What are the most commonly searched types of Patient Account Representative jobs in Alabama?

The most popular types of Patient Account Representative jobs in Alabama are:

What cities in Alabama are hiring for Patient Account Representative jobs?

Cities in Alabama with the most Patient Account Representative job openings:

Infographic showing various Patient Account Representative job openings in Alabama as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,379 per year, or $19.4 per hour.

Patient Account Rep

Guidehouse

Birmingham, AL • On-site

$16.75 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.


Guidehouse rating

8.0

Company rating: 8.0 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

33rd of 72 rated business consultants


Job description

Job Family:

Patient Account Representative


Travel Required:

None


Clearance Required:

None

What You Will Do:

  • Account review

  • Denials

  • Insurance Follow up

  • Billing

  • Complete all business-related request an correspondence from patients and insurance companies

  • Complete all assigned projects in a timely manner


What You Will Need:

  • High School Diploma or equivalent

  • 0-2 years of prior relevant experience


What Would Be Nice to Have:

  • Healthcare billing experience

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What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

  • Medical, Rx, Dental & Vision Insurance

  • Personal and Family Sick Time & Company Paid Holidays

  • Position may be eligible for a discretionary variable incentive bonus

  • Parental Leave

  • 401(k) Retirement Plan

  • Basic Life & Supplemental Life

  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

  • Short-Term & Long-Term Disability

  • Tuition Reimbursement, Personal Development & Learning Opportunities

  • Skills Development & Certifications

  • Employee Referral Program

  • Corporate Sponsored Events & Community Outreach

  • Emergency Back-Up Childcare Program

About Guidehouse

Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.


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