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Patient Account Coordinator Jobs (NOW HIRING)

Covenant Health

PATIENT ACC COORD CORP

Knoxville, TN · On-site

Patient Account Coordinator-Corporate, Business Office Full Time, 80 Hours Per Pay Period, Day Shift Covenant Health Overview: Covenant Health is the region's top-performing healthcare network with ...

Covenant Health

PATIENT ACC COORD CORP

Knoxville, TN · On-site

Overview Patient Account Coordinator-Corporate, Business Office Full Time, 80 Hours Per Pay Period, Day Shift Covenant Health Overview: Covenant Health is the region's top-performing healthcare ...

FutureCare

Patient Account Associate

Baltimore, MD · On-site

$50K - $55K/yr

This position is an associate to the Patient Account Coordinator with day-to-day processing and coordination of billing and receivable information between the facility and the Corporate Office. Proud ...

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How much do patient account coordinator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for patient account coordinator in the United States is $18.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient account coordinator?

To thrive as a Patient Account Coordinator, you need strong knowledge of medical billing, insurance processes, and patient account management, often supported by a high school diploma or associate degree in a related field. Familiarity with healthcare billing software, electronic health records (EHR) systems, and insurance verification tools is typically required. Excellent communication, organizational skills, and attention to detail help you resolve billing issues and provide clear information to patients. These skills ensure accurate account management, timely payments, and positive patient experiences in healthcare organizations.

What are some common challenges faced by patient account coordinators and how can they be managed?

Patient Account Coordinators often navigate challenges such as managing high volumes of patient inquiries, ensuring billing accuracy, and coordinating between insurance providers and healthcare teams. To manage these challenges, strong organizational skills and attention to detail are essential. Effective communication and problem-solving abilities help in resolving patient concerns and clarifying billing issues. Many coordinators also benefit from ongoing training in healthcare regulations and billing software to stay updated and efficient.

How to become a patient account coordinator?

To become a patient account coordinator, candidates typically need a high school diploma or equivalent, along with experience in healthcare billing or medical office administration. Relevant skills include knowledge of medical billing software, insurance procedures, and strong communication abilities. Some employers may prefer candidates with postsecondary education or certifications in medical billing and coding.

What is the difference between Patient Account Coordinator vs Medical Billing Specialist?

AspectPatient Account CoordinatorMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, verifying insurance, resolving billing issuesProcessing insurance claims, coding, submitting bills

The Patient Account Coordinator focuses on managing patient accounts and resolving billing issues, while the Medical Billing Specialist primarily handles insurance claims and coding. Both roles require knowledge of healthcare billing processes and often work in similar healthcare settings, but their specific duties differ slightly. Understanding these differences can help job seekers identify the right role for their skills and career goals.

What is a patient account coordinator?

Patient Account Coordinators are healthcare professionals responsible for managing patient billing, insurance claims, and account information. They serve as a liaison between patients, healthcare providers, and insurance companies to ensure accurate billing and timely payment processing. Their duties often include verifying insurance coverage, resolving billing issues, answering patient inquiries, and maintaining up-to-date financial records. Strong communication and organizational skills are essential for this role, as it involves frequent interaction with patients and administrative staff.
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Patient Account Coordinator jobs near you
Infographic showing various Patient Account Coordinator job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 71% Full Time, 18% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,601 per year, or $18.6 per hour.

Patient Account Coordinator

Moore Dental Office

Martin, TN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Description:

About Us

We are a patient-focused dental practice dedicated to providing exceptional care and outstanding service. We are seeking a detail-oriented and experienced Dental Billing Specialist to join our team and help ensure accurate claim processing, timely reimbursement, and excellent support for our patients and providers.


Position Summary

The Patient Account Coordinator is responsible for managing all aspects of dental insurance billing, claims processing, payment posting, and accounts receivable follow-up. The ideal candidate has strong knowledge of dental insurance plans, billing procedures, and dental practice management software, along with excellent communication and problem-solving skills.


Key Responsibilities

  • Submit electronic and paper dental insurance claims accurately and promptly.
  • Verify patient insurance eligibility and benefits.
  • Follow up on unpaid, denied, or delayed claims with insurance carriers.
  • Post insurance and patient payments to accounts.
  • Review and reconcile accounts receivable balances.
  • Investigate and resolve claim discrepancies and billing issues.
  • Communicate with patients regarding billing questions, insurance coverage, and payment responsibilities.
  • Maintain accurate billing records and documentation.
  • Coordinate with clinical and administrative staff to ensure proper coding and claim submission.
  • Monitor aging reports and work to reduce outstanding balances.
  • Stay current with insurance regulations, coding updates, and payer requirements.

Compensation & Benefits

  • Competitive salary based on experience
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Retirement plan with employer contribution (if applicable)
  • Continuing education opportunities
  • Supportive team environment and growth opportunities

Schedule

  • Monday–Friday
  • On-site
Requirements:

Qualifications

Required

  • High school diploma or equivalent.
  • Minimum of 2 years of dental billing experience.
  • Knowledge of dental insurance plans, claims processing, and reimbursement procedures.
  • Experience with dental practice management software.
  • Strong attention to detail and organizational skills.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office applications.

Preferred

  • Experience with Dentrix, Eaglesoft, Open Dental, or similar software.
  • Knowledge of CDT coding and dental terminology.
  • Experience working in a multi-provider dental practice.
  • Certification in dental billing, coding, or healthcare administration.

Skills & Competencies

  • Insurance claim management
  • Accounts receivable follow-up
  • Payment posting and reconciliation
  • Problem-solving and critical thinking
  • Time management and multitasking
  • Customer service and patient communication
  • Accuracy and attention to detail