Patient Account Representative
$16.50 - $21.75/hr
Reports to the Patient Accounts Supervisor SUPERVISORY RESPONSIBILITIES: None FLSA STATUS: Non-Exempt EXEMPTION CLASSIFICATION: None NAICS WORKERS COMP: Administrative Support Workers EEO:
$16.50 - $21.75/hr
Reports to the Patient Accounts Supervisor SUPERVISORY RESPONSIBILITIES: None FLSA STATUS: Non-Exempt EXEMPTION CLASSIFICATION: None NAICS WORKERS COMP: Administrative Support Workers EEO:
$16.50 - $21.75/hr
Reports to the Patient Accounts Supervisor SUPERVISORY RESPONSIBILITIES: None FLSA STATUS: Non-Exempt EXEMPTION CLASSIFICATION: None NAICS WORKERS COMP: Administrative Support Workers EEO:
Dallas, TX · On-site
$16.50 - $21.75/hr
Reports to the Patient Accounts Supervisor SUPERVISORY RESPONSIBILITIES: None FLSA STATUS: Non-Exempt EXEMPTION CLASSIFICATION: None NAICS WORKERS COMP: Administrative Support Workers EEO:
Dallas, TX · On-site
$16.50 - $21.75/hr
Reports to the Patient Accounts Supervisor SUPERVISORY RESPONSIBILITIES: None FLSA STATUS: Non-Exempt EXEMPTION CLASSIFICATION: None NAICS WORKERS COMP: Administrative Support Workers EEO:
El Paso, TX · On-site
$16.25 - $21.50/hr
Job Summary Under close supervision and direction of the Patient Accounts Supervisor is responsible for total patient account management to include billing, collections and reconciliation of patient ...
El Paso, TX · On-site
$16.25 - $21.50/hr
Job Summary Under close supervision and direction of the Patient Accounts Supervisor is responsible for total patient account management to include billing, collections and reconciliation of patient ...
$16.25 - $21.50/hr
Job Summary Under close supervision and direction of the Patient Accounts Supervisor is responsible for total patient account management to include billing, collections and reconciliation of patient ...
$16.25 - $21.50/hr
Job Summary Under close supervision and direction of the Patient Accounts Supervisor is responsible for total patient account management to include billing, collections and reconciliation of patient ...
El Paso, TX · On-site
$16.25 - $21.50/hr
Job Summary Under close supervision and direction of the Patient Accounts Supervisor is responsible for total patient account management to include billing, collections and reconciliation of patient ...
El Paso, TX · On-site
$16.25 - $21.50/hr
Job Summary Under close supervision and direction of the Patient Accounts Supervisor is responsible for total patient account management to include billing, collections and reconciliation of patient ...
Port Angeles, WA · On-site
$31.12 - $46.68/hr
... Patient Account Representatives who primarily bill for hospital services. The supervisor will assist in the development and implementation of Olympic Memorial Hospital's, Olympic Medical Cancer ...
Port Angeles, WA · On-site
$31.12 - $46.68/hr
... Patient Account Representatives who primarily bill for hospital services. The supervisor will assist in the development and implementation of Olympic Memorial Hospital's, Olympic Medical Cancer ...
El Paso, TX · On-site
$16.25 - $21.50/hr
Job Summary Under close supervision and direction of the Patient Accounts Supervisor is responsible for total patient account management to include billing, collections and reconciliation of patient ...
El Paso, TX · On-site
$16.25 - $21.50/hr
Job Summary Under close supervision and direction of the Patient Accounts Supervisor is responsible for total patient account management to include billing, collections and reconciliation of patient ...
Port Angeles, WA · On-site
$31.12 - $46.68/hr
... Patient Account Representatives who primarily bill for hospital services. The supervisor will assist in the development and implementation of Olympic Memorial Hospital's, Olympic Medical Cancer ...
Port Angeles, WA · On-site
$31.12 - $46.68/hr
... Patient Account Representatives who primarily bill for hospital services. The supervisor will assist in the development and implementation of Olympic Memorial Hospital's, Olympic Medical Cancer ...
$16.25 - $21.50/hr
Job Summary Under close supervision and direction of the Patient Accounts Supervisor is responsible for total patient account management to include billing, collections and reconciliation of patient ...
$16.25 - $21.50/hr
Job Summary Under close supervision and direction of the Patient Accounts Supervisor is responsible for total patient account management to include billing, collections and reconciliation of patient ...
$16.25 - $21.50/hr
Job Summary Under close supervision and direction of the Patient Accounts Supervisor is responsible for total patient account management to include billing, collections and reconciliation of patient ...
$16.25 - $21.50/hr
Job Summary Under close supervision and direction of the Patient Accounts Supervisor is responsible for total patient account management to include billing, collections and reconciliation of patient ...
El Paso, TX · On-site
$16.25 - $21.50/hr
Job Summary Under close supervision and direction of the Patient Accounts Supervisor is responsible for total patient account management to include billing, collections and reconciliation of patient ...
El Paso, TX · On-site
$16.25 - $21.50/hr
Job Summary Under close supervision and direction of the Patient Accounts Supervisor is responsible for total patient account management to include billing, collections and reconciliation of patient ...
The Patient Financial Services Clerk is responsible for the completion of posting payments, making ... Assists Supervisor with preparation of accounts for collection and may work directly with the ...
Quick apply
The Patient Financial Services Clerk is responsible for the completion of posting payments, making ... Assists Supervisor with preparation of accounts for collection and may work directly with the ...
The Patient Financial Services Clerk is responsible for the completion of posting payments, making ... Assists Supervisor with preparation of accounts for collection and may work directly with the ...
The Patient Financial Services Clerk is responsible for the completion of posting payments, making ... Assists Supervisor with preparation of accounts for collection and may work directly with the ...
San Antonio, TX · Hybrid
$22 - $25/hr
Verify with the Lead or Supervisor before putting payments on an unapplied invoice. * Review of ... Patient Account Representative - Pay & Benefits: * $22-25/hr based on experience * 401(k) * Dental ...
Quick apply
San Antonio, TX · Hybrid
$22 - $25/hr
Verify with the Lead or Supervisor before putting payments on an unapplied invoice. * Review of ... Patient Account Representative - Pay & Benefits: * $22-25/hr based on experience * 401(k) * Dental ...
The Patient Financial Services Clerk is responsible for the completion of posting payments, making ... Assists Supervisor with preparation of accounts for collection and may work directly with the ...
The Patient Financial Services Clerk is responsible for the completion of posting payments, making ... Assists Supervisor with preparation of accounts for collection and may work directly with the ...
Omaha, NE · On-site
$16.42 - $23.19/hr
Job Summary and Responsibilities As a Patient Account Representative, you will be responsible for ... Completes daily posting log and quarterly cash handling audits and reports findings to Supervisor ...
Omaha, NE · On-site
$16.42 - $23.19/hr
Job Summary and Responsibilities As a Patient Account Representative, you will be responsible for ... Completes daily posting log and quarterly cash handling audits and reports findings to Supervisor ...
Omaha, NE · On-site
$16.25 - $21.25/hr
As a Patient Account Representative, you will be responsible for preparing and processing superbill ... Completes daily posting log and quarterly cash handling audits and reports findings to Supervisor ...
Omaha, NE · On-site
$16.25 - $21.25/hr
As a Patient Account Representative, you will be responsible for preparing and processing superbill ... Completes daily posting log and quarterly cash handling audits and reports findings to Supervisor ...
Omaha, NE · On-site
$16.42 - $23.19/hr
Job Summary and Responsibilities As a Patient Account Representative, you will be responsible for ... Completes daily posting log and quarterly cash handling audits and reports findings to Supervisor ...
Omaha, NE · On-site
$16.42 - $23.19/hr
Job Summary and Responsibilities As a Patient Account Representative, you will be responsible for ... Completes daily posting log and quarterly cash handling audits and reports findings to Supervisor ...
$16.42 - $23.19/hr
Job Summary and Responsibilities As a Patient Account Representative, you will be responsible for ... Completes daily posting log and quarterly cash handling audits and reports findings to Supervisor ...
$16.42 - $23.19/hr
Job Summary and Responsibilities As a Patient Account Representative, you will be responsible for ... Completes daily posting log and quarterly cash handling audits and reports findings to Supervisor ...
$16.42 - $23.19/hr
Job Summary and Responsibilities As a Patient Account Representative, you will be responsible for ... Completes daily posting log and quarterly cash handling audits and reports findings to Supervisor ...
$16.42 - $23.19/hr
Job Summary and Responsibilities As a Patient Account Representative, you will be responsible for ... Completes daily posting log and quarterly cash handling audits and reports findings to Supervisor ...
$32K - $39.5K
5% of jobs
$39.5K - $46.9K
12% of jobs
$53.7K is the 25th percentile. Wages below this are outliers.
$46.9K - $54.4K
9% of jobs
$54.4K - $61.8K
11% of jobs
$61.8K - $69.3K
10% of jobs
The median wage is $72.2K / yr.
$69.3K - $76.7K
10% of jobs
$76.7K - $84.2K
10% of jobs
$90.7K is the 75th percentile. Wages above this are outliers.
$84.2K - $91.6K
11% of jobs
$91.6K - $99.1K
9% of jobs
$99.1K - $106.5K
8% of jobs
$106.5K - $114K
8% of jobs
$32K
$75K
$114K
To thrive as a Patient Account Supervisor, you need a solid background in healthcare billing, insurance claims processing, and patient account management, often supported by a bachelor's degree in healthcare administration or a related field. Familiarity with medical billing software (such as Epic or Cerner), and knowledge of HIPAA regulations and ICD-10/CPT coding is highly valuable. Leadership, attention to detail, and problem-solving skills set outstanding candidates apart, along with strong interpersonal abilities for staff and patient interactions. These competencies are critical for ensuring accurate account management, regulatory compliance, and smooth team operations in a healthcare financial setting.
A Patient Account Supervisor oversees the billing and accounts receivable processes in a healthcare facility. They ensure accurate medical billing, manage patient accounts, and lead a team responsible for processing payments and resolving billing inquiries. This role involves monitoring compliance with healthcare regulations, improving revenue cycle efficiency, and providing exceptional customer service. They also collaborate with other departments to streamline financial operations and address patient concerns related to their accounts. Effective communication, leadership, and knowledge of medical billing practices are essential for success in this position.
As a Patient Account Supervisor, you'll oversee a team responsible for processing patient billing, handling insurance claims, resolving account discrepancies, and ensuring timely collections. A typical day involves monitoring workflow, coaching account representatives, reviewing complex billing cases, and collaborating with other departments such as finance and clinical teams. You'll also be tasked with maintaining compliance with healthcare regulations and assisting with training or implementing new billing processes. This role is dynamic and requires both hands-on involvement with accounts and big-picture oversight to keep financial operations running smoothly.

$16.50 - $21.75/hr
Full-time
Posted 7 days ago
Remote Opportunity for Bilingual (Spanish / English) Patient Account Representative!Â
Schedule: Monday through Friday 8am - 5pm CST
PRIMARY FUNCTION:
Patient Account Representative is responsible for managing and monitoring all tasks and communication related to the intake of information from guarantors and/or delinquent accounts to solicit payment. Other duties include: keeping records of collections and status of accounts, and taking incoming and make outbound calls to assist with patient account balances.
REPORTS TO: Reports to the Patient Accounts Supervisor
SUPERVISORY RESPONSIBILITIES: None
FLSA STATUS: Non-Exempt
EXEMPTION CLASSIFICATION: None
NAICS WORKERS COMP: Administrative Support Workers
EEO: Administrative Support Workers
PAY GRADE: Grade 4 Hourly
ESSENTIAL FUNCTIONS OF THE JOB: (This list may not include all of the duties that may be assigned.)
1. Monitor queue to ensure calls are being handled professionally and appropriately.
2. Perform analysis, research, and making decisions to appropriately handle phone inquiries.
3. Review accounts and responsible for completing adjustments to ensure correct reimbursement as instructed by Manager.
4. Identify delinquent accounts, aging period, payment sources, and correct any claim processing (data entry, verification, coding and/or posting) errors identified.
5. Manage requests for medical records, correspondence, and/or Explanation of Benefits (EOB). Research proper processing and/or payment of accounts from patients with or without insurance.
6. Responsible for collection efforts and for taking the appropriate steps to have claims processed for payment (i.e. re-submitting claims or filing claims appeal for payment or additional payment).
7. Keeps Manager abreast of any changes, and documents any problems related to work methodology procedural and recommends actions.
8. Identify and resolve patient billing disputes by evaluating patients’ financial status, establishing budget payment plans, collecting payments, and refunding patient credits.
9. Demonstrate good judgement and reads and abides by the company’s code of conduct, ethics, employee handbook, policies and procedures and other corporate mandates.
10. Accountable for limiting the use and disclosure of Protected Health
Information (PHI) for patients and employees information to the Minimum
Necessary in order to perform job.
11. Other various duties as assigned, including cross-training in other functional areas.
*Non patient-facing
PERFORMANCE REQUIREMENTS:
Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy, Federal, State, and local regulations.
TYPICAL WORKING CONDITIONS:
Indoor Work
Operating Computer
Reach Outward
Manual Dexterity
Lift/Carry 10 lbs. or less
Sitting
Other Physical Requirements:
Vision
Sense of Sound
Sense of Touch
EDUCATION: High School Diploma or equivalent required.
LICENSURE/CERTIFICATION: None
EXPERIENCE: Minimum 1 year of customer service experience in a healthcare setting required.
KNOWLEDGE, SKILLS & ABILITIES:
· Knowledge of billing and collection policies and procedures, all types of insurance (HMO, PPO, POS, Medicaid etc.) Skill in defining problems, interpreting billing information.
· Ability to multi-task in a face paced environment while meeting established production and quality goals/metrics.
· Strong organizational skills, with ability to effectively prioritize work and daily basis and follow up on open items in a timely manner.
· Must have strong verbal, written, and interpersonal communication skills
· Demonstrates ability to work well in a team environment.
· General PC knowledge including Microsoft Office, Internet and Email.
Sourced by ZipRecruiter
11 - 50 Employees
Weston, MA, US
1986