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Patient Account Supervisor Jobs (NOW HIRING)

Improving patient lives around the world is a priority, and we need people from all backgrounds and ... The Account Supervisor role will support the MedComm group and will be responsible for managing ...

Improving patient lives around the world is a priority, and we need people from all backgrounds and ... The Account Supervisor role will support the MedComm group and will be responsible for managing ...

Patient Account Specialist

Austin, TX · On-site

$19.25 - $24.25/hr

Documents productivity statistics reports to CBO Supervisor. * Maintains thorough and effective ... Reviews account transactions for accuracy, and distributes patient credits. * Uses appropriate ...

Documents productivity statistics reports to CBO Supervisor. * Maintains thorough and effective ... Review account transactions for accuracy and distributes patient credits. * Consults with CBO ...

Patient Account Specialist

Austin, TX · On-site

$19.25 - $24.25/hr

Documents productivity statistics reports to CBO Supervisor. * Maintains thorough and effective ... Reviews account transactions for accuracy, and distributes patient credits. * Uses appropriate ...

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Patient Account Supervisor information

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$32K

$75K

$114K

How much do patient account supervisor jobs pay per year?

As of Jul 24, 2026, the average yearly pay for patient account supervisor in the United States is $75,029.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Patient Account Supervisor position, and why are they important?

To thrive as a Patient Account Supervisor, you need a solid background in healthcare billing, insurance claims processing, and patient account management, often supported by a bachelor's degree in healthcare administration or a related field. Familiarity with medical billing software (such as Epic or Cerner), and knowledge of HIPAA regulations and ICD-10/CPT coding is highly valuable. Leadership, attention to detail, and problem-solving skills set outstanding candidates apart, along with strong interpersonal abilities for staff and patient interactions. These competencies are critical for ensuring accurate account management, regulatory compliance, and smooth team operations in a healthcare financial setting.

What does a Patient Account Supervisor do?

A Patient Account Supervisor oversees the billing and accounts receivable processes in a healthcare facility. They ensure accurate medical billing, manage patient accounts, and lead a team responsible for processing payments and resolving billing inquiries. This role involves monitoring compliance with healthcare regulations, improving revenue cycle efficiency, and providing exceptional customer service. They also collaborate with other departments to streamline financial operations and address patient concerns related to their accounts. Effective communication, leadership, and knowledge of medical billing practices are essential for success in this position.

What are the typical daily responsibilities of a Patient Account Supervisor?

As a Patient Account Supervisor, you'll oversee a team responsible for processing patient billing, handling insurance claims, resolving account discrepancies, and ensuring timely collections. A typical day involves monitoring workflow, coaching account representatives, reviewing complex billing cases, and collaborating with other departments such as finance and clinical teams. You'll also be tasked with maintaining compliance with healthcare regulations and assisting with training or implementing new billing processes. This role is dynamic and requires both hands-on involvement with accounts and big-picture oversight to keep financial operations running smoothly.

More about Patient Account Supervisor jobs
What cities are hiring for Patient Account Supervisor jobs? Cities with the most Patient Account Supervisor job openings:
What are the most commonly searched types of Patient Account Supervisor jobs? The most popular types of Patient Account Supervisor jobs are:
What states have the most Patient Account Supervisor jobs? States with the most job openings for Patient Account Supervisor jobs include:
Infographic showing various Patient Account Supervisor job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $75,029 per year, or $36.1 per hour.
Patient Account Specialist

Patient Account Specialist

The US Oncology Network

Spokane Valley, WA • On-site

$23.45 - $34/hr

Full-time

Posted 15 days ago


US Oncology rating

7.4

Company rating: 7.4 out of 10

Based on 107 frontline employees who took The Breakroom Quiz

264th of 890 rated healthcare providers


Job description

Overview
Join a Legacy of Care - Delivering over 50 years of Healing and Hope
For over five decades Cancer Care Northwest has been the Inland Northwest's premier cancer center, providing an integrated approach to the diagnosis, treatment and healing of cancer and blood-related diseases.
Our collective passion to fight against cancer is what motivates and inspires us every day and is the reason Cancer Care Northwest has become the Inland Northwest's premier cancer center. We provide comprehensive, innovative, compassionate, integrated care throughout each patient's journey. We are searching for dedicated professionals who share our passion in saving lives. Are you searching for better work-life balance? Join us in our mission to save lives.
Position Overview:
This position is responsible for account following up on all assigned accounts, resolving billing problems and answering patient inquiries. Sets up financial arrangements as needed. Uses collection techniques to keep accounts receivable current including monitoring for delinquent payments. Supports and adheres to the Cancer Care Northwest Compliance Program, to include the Code of Ethics and Business Standards.
Responsibilities
  • Perform audits of patient accounts to ensure accuracy and timely payment.
  • Reviews account aging monthly and reports inconsistencies and corrects errors as
  • Contacts patients regarding delinquent accounts and arrange mutually acceptable payment
  • Follow up on insurance billing to ensure timely receipt of payments. Demonstrates the ability to deal with patients and insurance companies regarding sensitive financial matters and recapture unpaid
  • Receives and resolves patient billing complaints and questions; initiates adjustments as necessary; follows up on all zero payment explanations of benefits and exercises all options to obtain claim Reviews credit balance reports for correct recipient of refund.
  • Performs reconciliation of refund accounts; attaches documentation and forwards to supervisor to process refund checks.
  • Identifies problems on accounts and follows through to conclusion.
  • Responds to insurance companies requests for information in a prompt and professional manner.
  • Reviews appropriate files to identify deceased patients and estates; verifies dollar amounts and files estate to appropriate court in a timely manner.
  • Makes appropriate financial arrangements for payment of patient accounts; follows up to determine if payment arrangements are being met; contacts patients to resolve problems; responds to correspondence or telephone calls from patients about accounts.
  • Reviews EOBs to ensure proper reimbursement of claims and reports any problems, issues, or payor trends to supervisor.
  • Resubmits insurance claims within 72 hours of receipt. Participate in maintaining Payor Manuals/Profiles.
  • Works closely with collection agency to assure that they receive updated information on accounts as
  • Prepares write-off requests with appropriate documentation and submits to supervisor.
  • Processes insurance/patient correspondence, including denial follow-up within 48 hours of receipt. Files all reimbursement correspondence daily.
  • Works with provided aging to monitor patient account aging and follows up appropriately. Maintains confidentiality regarding patient account status and the financial affairs of clinic/corporation. Performs all other duties/responsibilities as necessary or assigned.

Qualifications
Minimum Qualifications:
  • High School Diploma or a General Education Degree
  • Three (3) years' experience in a medical business office setting with insurance processing and balancing responsibilities

Physical Demands:
  • Regularly: sit, grasp, reach, talk and hear
  • Occasionally: stand, bend, stoop/crouch, walk, lift up to 30 pounds, pull/push up to 30 pounds, and carry up to 30 pounds
  • Vision: clearly see up to 5 feet with or without corrective lenses

Work Environment: While performing the essential duties/responsibilities of this job, the employee will not be exposed to any workplace environmental conditions caused by extreme noise, heat, cold, workplace hazards, atmospheric dust/fumes/vapors/mists, pathogens, or toxic chemicals.
Salary DOE - $23.45-$34.00
Benefit Information https://careers.usoncology.com/benefits

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