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Patient Account Coordinator Jobs (NOW HIRING)

McLaren

Patient Account Representative I

Shelby, MI · On-site

$16 - $21/hr

Performs necessary maintenance to patient accounts in the billing and claims editing systems ... Coordinates and monitors billing activities relating to bone marrow transplant package pricing ...

Pacific Medical Inc.

Medical Account Coordinator

Reno, NV · On-site

$20 - $23/hr

We are dedicated to the advancement of patient care through excellent service and product technology. We have an immediate full-time opportunity for a Medical Account Coordinator in our Reno, NV ...

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How much do patient account coordinator jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for patient account coordinator in the United States is $18.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient account coordinator?

To thrive as a Patient Account Coordinator, you need strong knowledge of medical billing, insurance processes, and patient account management, often supported by a high school diploma or associate degree in a related field. Familiarity with healthcare billing software, electronic health records (EHR) systems, and insurance verification tools is typically required. Excellent communication, organizational skills, and attention to detail help you resolve billing issues and provide clear information to patients. These skills ensure accurate account management, timely payments, and positive patient experiences in healthcare organizations.

What are some common challenges faced by patient account coordinators and how can they be managed?

Patient Account Coordinators often navigate challenges such as managing high volumes of patient inquiries, ensuring billing accuracy, and coordinating between insurance providers and healthcare teams. To manage these challenges, strong organizational skills and attention to detail are essential. Effective communication and problem-solving abilities help in resolving patient concerns and clarifying billing issues. Many coordinators also benefit from ongoing training in healthcare regulations and billing software to stay updated and efficient.

How to become a patient account coordinator?

To become a patient account coordinator, candidates typically need a high school diploma or equivalent, along with experience in healthcare billing or medical office administration. Relevant skills include knowledge of medical billing software, insurance procedures, and strong communication abilities. Some employers may prefer candidates with postsecondary education or certifications in medical billing and coding.

What is the difference between Patient Account Coordinator vs Medical Billing Specialist?

AspectPatient Account CoordinatorMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, verifying insurance, resolving billing issuesProcessing insurance claims, coding, submitting bills

The Patient Account Coordinator focuses on managing patient accounts and resolving billing issues, while the Medical Billing Specialist primarily handles insurance claims and coding. Both roles require knowledge of healthcare billing processes and often work in similar healthcare settings, but their specific duties differ slightly. Understanding these differences can help job seekers identify the right role for their skills and career goals.

What is a patient account coordinator?

Patient Account Coordinators are healthcare professionals responsible for managing patient billing, insurance claims, and account information. They serve as a liaison between patients, healthcare providers, and insurance companies to ensure accurate billing and timely payment processing. Their duties often include verifying insurance coverage, resolving billing issues, answering patient inquiries, and maintaining up-to-date financial records. Strong communication and organizational skills are essential for this role, as it involves frequent interaction with patients and administrative staff.
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Patient Account Coordinator jobs near you
Infographic showing various Patient Account Coordinator job openings in the United States as of July 2026, with employment types broken down into 3% As Needed, 71% Full Time, 20% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,601 per year, or $18.6 per hour.

Patient Account Representative I

McLaren Health Care Corporation

Shelby, MI • On-site

$16 - $21/hr

Full-time

Re-posted 26 days ago

McLaren Health Care rating

6.7

Company rating: 6.7 out of 10

Based on 221 frontline employees who took The Breakroom Quiz

532nd of 887 rated healthcare providers

Job description

Position Summary:
Under general direction, the Billing/Follow-up Rep Facility (Remote) is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in customer service, collections, cash posting, billing, etc. as assigned by CBO Managemen t. Billing/ Follow-up Rep Facility is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities.
Essential Functions and Responsibilities:
  • Responsible promptly, professionalyand courteously to all customers needs.
  • Cooperates and communicates effectively with all McLaren Health Care team members.
  • Contributes to continuous quality improvement efforts.
  • Completes tasks accurately and timely.
  • Organizes time and prioritizes effectively.
  • Practices cost effective measures.
  • Maintains confidentiality in all matters regarding patients, the hospital, the department and human resources.

BILLING: Responsible for billing hospital and physician claims, for inpatients and outpatients treated in the hospital and clinic, on behalf of the patient, within insurance time filing limits.
  • Interprets third party requirements and appropriately bills for facility and physician services within time filing requirements.
  • Performs necessary maintenance to patient accounts in the billing and claims editing systems.
  • Responds timely to all patient and commercial inquiries either by phone or by written correspondence regarding patient accounts.
  • Contacts insurance companies regarding unreleased and unprocessed bills.
  • As assigned, Insurance Specialist will be responsible for developing relationships and working with respective vendors in a timely and professional manner.
  • Works with other departments and insurance companies to resolve bill/claim edits.
  • Notify Analyst of edits that needs to be built and Denials Rep for denial trends.
  • Coordinates and monitors billing activities relating to bone marrow transplant package pricing.

FOLLOW UP: Responsible for follow-up with third party payors for inpatients and outpatients treated in the hospital and clinic necessary to obtain payment and/or a resolution of patient accounts within insurance time filing limits.
  • Performs necessary maintenance to patient accounts in the hospital and claims editing systems.
  • Responds timely to all patient and commercial inquiries either by phone or by written correspondence regarding patient accounts.
  • Contacts insurance companies regarding outstanding insurance bills.
  • Follows-up on Age Trial Balance Report monthly.
  • As assigned, Billing Specialist will be responsible for developing relationships and working with respective vendors in a timely and professional manner.
  • Notify Analyst of edits that needs to be built and Denials Rep for denial trends.
  • Resolves issues involving third party payor and self-pay claims.

Qualifications:
Minimum:
  • High School Diploma or GED

Preferred:
  • Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience.
  • Working knowledge of CPT, HCPCS, and ICD-1
  • One year experience in hospital financial or patient services

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

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