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Patient Account Manager Jobs (NOW HIRING)

CommonSpirit Health

Patient Account Rep

Omaha, NE · On-site

$16.25 - $21.25/hr

... in patient account management. * Reviews and posts payments and write-off/adjustments from ... insurance and patients. * Reviews Explanation of Benefits (EOBs)/ Electronic Remittance Advice ...

CHI Health Clinic

Patient Account Rep

Omaha, NE · On-site

$16.42 - $23.19/hr

... in patient account management. * Reviews and posts payments and write-off/adjustments from ... insurance and patients. * Reviews Explanation of Benefits (EOBs)/ Electronic Remittance Advice ...

CommonSpirit Health

Patient Account Rep

Omaha, NE

$16.25 - $21.25/hr

... in patient account management. * Reviews and posts payments and write-off/adjustments from insurance and patients. * Reviews Explanation of Benefits (EOBs)/ Electronic Remittance Advice (ERAs ...

CHI Health Clinic

Patient Account Rep

Omaha, NE · On-site

$16.42 - $23.19/hr

... in patient account management. * Reviews and posts payments and write-off/adjustments from insurance and patients. * Reviews Explanation of Benefits (EOBs)/ Electronic Remittance Advice (ERAs ...

CommonSpirit Health

Patient Account Rep

Omaha, NE · On-site

$16.25 - $21.25/hr

... in patient account management. * Reviews and posts payments and write-off/adjustments from ... insurance and patients. * Reviews Explanation of Benefits (EOBs)/ Electronic Remittance Advice ...

CommonSpirit Health

Patient Account Rep

Omaha, NE

$16.25 - $21.25/hr

... in patient account management. * Reviews and posts payments and write-off/adjustments from insurance and patients. * Reviews Explanation of Benefits (EOBs)/ Electronic Remittance Advice (ERAs ...

CHI Health Clinic

Patient Account Rep

Omaha, NE

$16.42 - $23.19/hr

... in patient account management. * Reviews and posts payments and write-off/adjustments from insurance and patients. * Reviews Explanation of Benefits (EOBs)/ Electronic Remittance Advice (ERAs ...

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How much do patient account manager jobs pay per year?

As of Jun 7, 2026, the average yearly pay for patient account manager in the United States is $75,029.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Patient Account Managers, and how can they be addressed?

Patient Account Managers often encounter challenges such as managing complex billing issues, handling patient inquiries about insurance coverage, and resolving payment discrepancies. These challenges can be addressed by staying up-to-date with the latest healthcare billing regulations, developing strong communication skills to explain financial matters to patients, and working closely with insurance companies and internal teams. Building efficient processes for tracking accounts and proactively following up on outstanding balances can also help maintain accurate records and improve patient satisfaction.

What are the key skills and qualifications needed to thrive as a Patient Account Manager, and why are they important?

To thrive as a Patient Account Manager, you need a solid understanding of medical billing, insurance procedures, and revenue cycle management, often supported by a degree in healthcare administration or a related field. Familiarity with electronic health record (EHR) systems, billing software, and coding standards such as ICD-10 and CPT codes is essential. Strong communication, problem-solving, and organizational skills help you effectively resolve patient account issues and collaborate with both patients and healthcare providers. These skills are crucial for ensuring accurate billing, timely payments, and positive patient experiences, which directly impact a healthcare organization's financial health.

What is the difference between Patient Account Manager vs Medical Billing Specialist?

AspectPatient Account ManagerMedical Billing Specialist
CredentialsHigh school diploma; some roles may prefer certifications in healthcare administrationHigh school diploma; certification in medical billing preferred
Work EnvironmentHealthcare facilities, hospitals, clinics, insurance companiesMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesOverseeing patient accounts, resolving billing issues, coordinating with insuranceProcessing medical claims, coding, submitting bills to insurers

While both roles involve handling medical billing, the Patient Account Manager focuses on managing patient accounts and resolving billing issues, whereas the Medical Billing Specialist primarily processes claims and coding. The Patient Account Manager often has broader responsibilities in account oversight and customer service, making it a more client-facing role within healthcare billing teams.

What does a Patient Account Manager do?

A Patient Account Manager is responsible for overseeing patient billing and account management in healthcare settings. They handle account creation, insurance verification, billing inquiries, and payment processing. They also communicate with patients to resolve billing issues, coordinate with insurance companies, and ensure accounts are accurate and up-to-date. This role is essential for maintaining financial health within clinics, hospitals, or other medical facilities by ensuring timely and accurate patient billing and payments.
What cities are hiring for Patient Account Manager jobs? Cities with the most Patient Account Manager job openings:
What are the most commonly searched types of Patient Account jobs? The most popular types of Patient Account jobs are:
What states have the most Patient Account Manager jobs? States with the most job openings for Patient Account Manager jobs include:
Patient Account Manager jobs near you
Infographic showing various Patient Account Manager job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 4% As Needed, 60% Full Time, 25% Part Time, and 10% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $75,029 per year, or $36.1 per hour.
Patient Account Manager

Patient Account Manager

Heart and Vascular Care Inc

Alpharetta, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description


We currently have an exciting opportunity for a Patient Account Manager to join our team!

Benefits: Medical, dental, vision, short/long term disability, 401k, PTO, life insurance, critical illness, hospital indemnity, and holiday pay.

THIS IS A HYBRID POSITION! 1 DAY IN OFFICE / 4 DAYS REMOTE.

Monday-Friday, 8AM - 5PM, no nights or weekends

The Patient Account Manager is responsible for overseeing patient account operations and supporting the revenue cycle process to ensure timely and accurate patient and insurance payments. This role manages patient account activities, collections processes, payment plans, and billing issue resolution while serving as a resource for patients and internal staff regarding financial matters and issues. The Patient Account Manager works collaboratively with billing staff, providers, and external agencies to improve account resolution, maintain compliance, and support organizational financial goals.

Duties may include but not limited to:

  • Oversee and maintain all patient collection accounts and account resolution activities
  • Demonstrated ability to effectively resolve issues while maintaining a calm, professional, and patient-focused demeanor when interacting with patients and staff.
  • Proven de-escalation skills with the ability to manage challenging situations tactfully and professionally
  • Strong leadership and coaching abilities, providing daily guidance, motivation, and performance support to help team members achieve departmental and organizational goals.
  • Manage and monitor relationships with collection agencies to ensure accurate account placement, follow-up, and account returns
  • Supervise and maintain credit cards on file for patient payments in accordance with company policies and PCI compliance standards
  • Serve as the primary patient liaison for financial matters, billing inquiries, and patient account concerns
  • Review and approve patient payment plans, bad debt accounts, financial hardship requests, and deceased patient account processing in a timely manner
  • Monitor aged accounts receivable and implement strategies to improve collections and reduce outstanding balances
  • Generate and submit monthly collection and patient account reports to the VP of RC
  • Review missed payment plan reports monthly and coordinate follow-up actions with patients and staff
  • Assist with claim follow-up activities, rejected claims, and patient billing questions as needed
  • Ensure patient account documentation is accurate, complete, and compliant with organizational standards
  • Train and support staff on patient account processes, billing procedures, and customer service expectations
  • Identify workflow improvement opportunities and assist with implementation of process enhancements
  • Maintain knowledge of payer regulations, collection laws, and healthcare billing requirements
  • Ensure compliance with HIPAA and all confidentiality and privacy regulations regarding protected health information
  • Proficient in using Microsoft Excel functions and spreadsheet commands, with the ability to accurately read, interpret, and manage spreadsheet data.
  • Perform additional duties as assigned and maintain all collection accounts
  • This position may require access or exposure to protected health information or other sensitive information and as such requires a confidentiality agreement and compliance with other company policies and requirements to protect the privacy and security of the protected data.

This job description is not meant to be all-inclusive of the requirements and duties to be performed. This position will require performance of other duties as needed or assigned that are not listed in this description.

Requirements:

  • High school diploma or equivalent required; associate’s or bachelor’s degree preferred
  • Minimum of 3–5 years of medical billing, patient accounts, or revenue cycle experience preferred
  • Prior supervisory or leadership experience preferred
  • Knowledge of insurance billing, collections processes, and patient account management
  • Familiarity with EHR/PM systems and Microsoft Office applications
  • Strong analytical, organizational, and interpersonal communication skills
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment

Heart and Vascular Care is a cardiology practice that places a priority on compassionate patient care and service. In our team-based and family-oriented setting, we strive to set a new bar for patient healthcare through a modern, friendly, and thoughtful approach.

Come be a part of our growing team. Apply here through Indeed and someone will be in touch!