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Patient Account Manager Jobs (NOW HIRING)

CommonSpirit Health

Patient Account Rep

Omaha, NE

$16.25 - $21.25/hr

... in patient account management. * Reviews and posts payments and write-off/adjustments from ... insurance and patients. * Reviews Explanation of Benefits (EOBs)/ Electronic Remittance Advice ...

CHI Health Clinic

Patient Account Rep

Omaha, NE · On-site

$16.42 - $23.19/hr

... in patient account management. * Reviews and posts payments and write-off/adjustments from ... insurance and patients. * Reviews Explanation of Benefits (EOBs)/ Electronic Remittance Advice ...

CHI Health Clinic

Patient Account Rep

Omaha, NE · On-site

$16.42 - $23.19/hr

... in patient account management. * Reviews and posts payments and write-off/adjustments from ... insurance and patients. * Reviews Explanation of Benefits (EOBs)/ Electronic Remittance Advice ...

CHI Health Clinic

Patient Account Rep

Omaha, NE

$16.42 - $23.19/hr

... in patient account management. * Reviews and posts payments and write-off/adjustments from insurance and patients. * Reviews Explanation of Benefits (EOBs)/ Electronic Remittance Advice (ERAs ...

CHI Health Clinic

Patient Account Rep

Omaha, NE

$16.42 - $23.19/hr

... in patient account management. * Reviews and posts payments and write-off/adjustments from insurance and patients. * Reviews Explanation of Benefits (EOBs)/ Electronic Remittance Advice (ERAs ...

CommonSpirit Health

Patient Account Rep

Omaha, NE

$16.25 - $21.25/hr

... in patient account management. * Reviews and posts payments and write-off/adjustments from ... insurance and patients. * Reviews Explanation of Benefits (EOBs)/ Electronic Remittance Advice ...

CHI Health Clinic

Patient Account Rep

Omaha, NE

$16.42 - $23.19/hr

... in patient account management. * Reviews and posts payments and write-off/adjustments from insurance and patients. * Reviews Explanation of Benefits (EOBs)/ Electronic Remittance Advice (ERAs ...

CHI Health Clinic

Patient Account Rep

Omaha, NE

$16.42 - $23.19/hr

... in patient account management. * Reviews and posts payments and write-off/adjustments from insurance and patients. * Reviews Explanation of Benefits (EOBs)/ Electronic Remittance Advice (ERAs ...

GoHealth Urgent Care

Patient Account Specialist

$19 - $24/hr

Patient Account Management and Collections • Responsible for collecting unpaid customer balances and assisting with credit card payments. • Provides effective review of accounts leading to ...

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How much do patient account manager jobs pay per year?

As of Jul 20, 2026, the average yearly pay for patient account manager in the United States is $75,029.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What is the average salary for an account manager?

The average salary for a Patient Account Manager typically ranges from $45,000 to $70,000 annually, depending on experience, location, and the size of the healthcare organization. Salaries may also include benefits such as health insurance and performance bonuses, and strong skills in billing, coding, and healthcare software can influence compensation.

What are some common challenges faced by Patient Account Managers, and how can they be addressed?

Patient Account Managers often encounter challenges such as managing complex billing issues, handling patient inquiries about insurance coverage, and resolving payment discrepancies. These challenges can be addressed by staying up-to-date with the latest healthcare billing regulations, developing strong communication skills to explain financial matters to patients, and working closely with insurance companies and internal teams. Building efficient processes for tracking accounts and proactively following up on outstanding balances can also help maintain accurate records and improve patient satisfaction.

What are the key skills and qualifications needed to thrive as a Patient Account Manager, and why are they important?

To thrive as a Patient Account Manager, you need a solid understanding of medical billing, insurance procedures, and revenue cycle management, often supported by a degree in healthcare administration or a related field. Familiarity with electronic health record (EHR) systems, billing software, and coding standards such as ICD-10 and CPT codes is essential. Strong communication, problem-solving, and organizational skills help you effectively resolve patient account issues and collaborate with both patients and healthcare providers. These skills are crucial for ensuring accurate billing, timely payments, and positive patient experiences, which directly impact a healthcare organization's financial health.

Is being a MOA a good entry-level job?

A Medical Office Assistant (MOA) role is often considered an entry-level position in healthcare, requiring basic administrative and clinical skills. It provides experience in patient interaction, medical records, and office management, which can serve as a foundation for advancing in healthcare careers. However, it may require certification or training and typically offers limited responsibilities initially.

What healthcare jobs pay over $100k per year?

In healthcare, roles such as Physician, Surgeon, Dentist, Pharmacist, and Nurse Anesthetist typically earn over $100,000 annually. Additionally, healthcare administrators and certain specialized roles like healthcare IT managers or clinical directors can also reach or exceed this salary level, often requiring advanced degrees and certifications. Salary varies based on experience, location, and organization size.

What is the difference between Patient Account Manager vs Medical Billing Specialist?

AspectPatient Account ManagerMedical Billing Specialist
CredentialsHigh school diploma; some roles may prefer certifications in healthcare administrationHigh school diploma; certification in medical billing preferred
Work EnvironmentHealthcare facilities, hospitals, clinics, insurance companiesMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesOverseeing patient accounts, resolving billing issues, coordinating with insuranceProcessing medical claims, coding, submitting bills to insurers

While both roles involve handling medical billing, the Patient Account Manager focuses on managing patient accounts and resolving billing issues, whereas the Medical Billing Specialist primarily processes claims and coding. The Patient Account Manager often has broader responsibilities in account oversight and customer service, making it a more client-facing role within healthcare billing teams.

What does a patient account manager do?

A patient account manager oversees billing and financial processes related to patient accounts in healthcare settings. They verify insurance coverage, process payments, resolve billing issues, and ensure accurate record-keeping, often using billing software and maintaining compliance with healthcare regulations.
What cities are hiring for Patient Account Manager jobs? Cities with the most Patient Account Manager job openings:
What are the most commonly searched types of Patient Account jobs? The most popular types of Patient Account jobs are:
What states have the most Patient Account Manager jobs? States with the most job openings for Patient Account Manager jobs include:
Patient Account Manager jobs near you
Patient Account Manager- Remote

Patient Account Manager- Remote

Conifer Health Solutions

Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Conifer Health Solutions rating

6.7

Company rating: 6.7 out of 10

Based on 153 frontline employees who took The Breakroom Quiz

526th of 886 rated healthcare providers

Job description


JOB SUMMARY
Responsible for managing patient account staff in processing accounts and working with designated payors to ensure proper reimbursement.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
  • Ensures compliance with state and federal laws and regulations.
  • Maintains a thorough understanding of health insurance and government programs, where necessary.
  • Facilitates the identification of issues and solutions by team members related to delays in achieving payment resolution.
  • Monitors collection processes to determine cash flow improvement opportunities.
  • Manages the aging of accounts receivable by trending and analyzing the A/R, and through communication with the payors.
  • Works with A/R supervisors to identify department training needs for system education, industry updates and changes in collection processes and protocols.
  • Works with A/R Supervisors and staff to ensure that employee productivity and quality meets standards.
  • Manages desk assignments to meet employee productivity and collection efforts across all client facilities.

SUPERVISORY RESPONSIBILITIES
If direct report positions are listed below, the following responsibilities will be performed in accordance with guidelines, policies and procedures and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • No. Direct Reports (incl, titles) - Patient Acct Reps, Sr Patient Acct Reps, Lead Patient Acct Reps, and Patient Acct Supervisors, Plan Specialists

KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Advanced knowledge of healthcare A/R
  • Excellent working knowledge of Patient Financial Services operations with specific focus on Inpatient and Outpatient Managed Care and Commercial payors (i.e., Medicare regulations and compliance; HIPAA)
  • Proficient in Microsoft Office (Word and Excel)
  • Advanced writing skills
  • Ability to provide advanced customer service
  • Ability to plan and implement process improvements
  • Ability to train and coach staff
  • Ability to multi-task
  • Strong leadership and organizational skills
  • Proficient in building a strong team to meet performance goals
  • Very good written and verbal communication skills
  • Strong interpersonal skills
  • Strong technical skills, including PC and MS Office Suite knowledge
  • Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.

EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience preferred to perform the job.
  • 4 year college degree in Healthcare Administration, Business or related area or equivalent experience. MBA/CPA preferred
  • 5 - 10 years experience in Healthcare Administration or Business Office
  • 2 - 3 years supervisory experience

CERTIFICATES, LICENSES, REGISTRATIONS
  • HFMA-Patient Accounts or Hospital Accounting Certification encouraged

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to sit and work at a computer terminal for extended periods of time

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Call Center environment with multiple workstations in close proximity

As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost, and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
Compensation and Benefit Information
Compensation
  • Pay: $72,509.00 - $108,763.00 annually. Compensation depends on location, qualifications, and experience.
  • Position may be eligible for an Annual Incentive Plan bonus of 10%-25% depending on role level.
  • Management level positions may be eligible for sign-on and relocation bonuses.

Benefits
Conifer offers the following benefits, subject to employment status:
  • Medical, dental, vision, disability, life, and business travel insurance
  • Management time off (vacation & sick leave) - min of 12 days per year, accrued accrue at a rate of approximately 1.84 hours per 40 hours worked.
  • 401k with up to 6% employer match
  • 10 paid holidays per year
  • Health savings accounts, healthcare & dependent flexible spending accounts
  • Employee Assistance program, Employee discount program
  • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
  • For Colorado employees, Conifer offers paid leave in accordance with Colorado's Healthy Families and Workplaces Act.

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