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Patient Account Manager Jobs (NOW HIRING)

Medix

Patient Account Representative

San Antonio, TX · On-site

$19 - $24/hr

Prior medical billing and accounts receivable experience is not required - the manager is open to ... Patient Account Representative - Schedule: Monday - Friday 8a-4:30p Patient Account Representative ...

Medix

Patient Account Representative

San Antonio, TX · Hybrid

$22 - $25/hr

We are seeking individuals with strong healthcare revenue cycle management backgrounds, including ... Patient Account Representative - Schedule: Monday - Friday 8a-4:30p Patient Account Representative ...

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How much do patient account manager jobs pay per year?

As of Jun 7, 2026, the average yearly pay for patient account manager in the United States is $75,029.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Patient Account Managers, and how can they be addressed?

Patient Account Managers often encounter challenges such as managing complex billing issues, handling patient inquiries about insurance coverage, and resolving payment discrepancies. These challenges can be addressed by staying up-to-date with the latest healthcare billing regulations, developing strong communication skills to explain financial matters to patients, and working closely with insurance companies and internal teams. Building efficient processes for tracking accounts and proactively following up on outstanding balances can also help maintain accurate records and improve patient satisfaction.

What are the key skills and qualifications needed to thrive as a Patient Account Manager, and why are they important?

To thrive as a Patient Account Manager, you need a solid understanding of medical billing, insurance procedures, and revenue cycle management, often supported by a degree in healthcare administration or a related field. Familiarity with electronic health record (EHR) systems, billing software, and coding standards such as ICD-10 and CPT codes is essential. Strong communication, problem-solving, and organizational skills help you effectively resolve patient account issues and collaborate with both patients and healthcare providers. These skills are crucial for ensuring accurate billing, timely payments, and positive patient experiences, which directly impact a healthcare organization's financial health.

What is the difference between Patient Account Manager vs Medical Billing Specialist?

AspectPatient Account ManagerMedical Billing Specialist
CredentialsHigh school diploma; some roles may prefer certifications in healthcare administrationHigh school diploma; certification in medical billing preferred
Work EnvironmentHealthcare facilities, hospitals, clinics, insurance companiesMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesOverseeing patient accounts, resolving billing issues, coordinating with insuranceProcessing medical claims, coding, submitting bills to insurers

While both roles involve handling medical billing, the Patient Account Manager focuses on managing patient accounts and resolving billing issues, whereas the Medical Billing Specialist primarily processes claims and coding. The Patient Account Manager often has broader responsibilities in account oversight and customer service, making it a more client-facing role within healthcare billing teams.

What does a Patient Account Manager do?

A Patient Account Manager is responsible for overseeing patient billing and account management in healthcare settings. They handle account creation, insurance verification, billing inquiries, and payment processing. They also communicate with patients to resolve billing issues, coordinate with insurance companies, and ensure accounts are accurate and up-to-date. This role is essential for maintaining financial health within clinics, hospitals, or other medical facilities by ensuring timely and accurate patient billing and payments.
What cities are hiring for Patient Account Manager jobs? Cities with the most Patient Account Manager job openings:
What are the most commonly searched types of Patient Account jobs? The most popular types of Patient Account jobs are:
What states have the most Patient Account Manager jobs? States with the most job openings for Patient Account Manager jobs include:
Patient Account Manager jobs near you
Infographic showing various Patient Account Manager job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 4% As Needed, 60% Full Time, 25% Part Time, and 10% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $75,029 per year, or $36.1 per hour.

EMS Patient Account Representative

Paramedic Billing Services

Elmhurst, IL

$19 - $23/hr

Full-time

Posted 8 days ago

Job description

Overview

EMS Patient Account Representative  (Bilingual - Preferred)

The EMS Patient Account Representative with Paramedic Billing Services, Inc is responsible for working directly with the patients and their health insurance to resolve open balances.  This could include but not limited: utilizing payer portals to check claim status, updating patients' insurance policy, reviewing / updating the ICD-10 code listed, working CMS1500, talking to attorneys and processing payments.

All representatives will conduct insurance verification as needed and are required to complete prebilling training to qualify for the role.

Responsibilities

Responsibilities of the EMS Patient Account Representative

  • Places and receives calls regarding billing insurance questions and other patient service activities.
  • Process accounts according to the action required to resolve account balances.
  • Comfortable communicating with any caller including customers, agencies, facilities, and hospitals.
  • Employ one-step resolution practices for clients and patients through open lines of communication.
  • Research patient accounts to verify all health insurance coverages.  Audit patient accounts to verify proper billing process was followed.
  • Screen and professionally address emails, faxes, and other correspondence including mail.
  • Ensure accuracy in data entry and consistent attention to detail.
  • Collect outstanding balances as well as identify, address, and resolve account discrepancies while following company policy and procedures as well as billing policies and procedures.
  • Demonstrates knowledge and compliance of insurance, local, state, and federal billing.
  • Ability to complete tasks efficiently both individually and in a group environment.
  • Handle assigned correspondence fulfilling any other duties as assigned by managerial staff.
  • Must be able to scan and input information from hospital faxes to update accounts to be billed.
  • Must be able to bill insurance by paper claims and follow all guidelines by individual payors.
  • Must be able to review patient mail and attach documents to patient accounts with all verifiable information.
Qualifications

Qualifications of the EMS Patient Account Representative

 

  • College preferred but not required.
  • Minimum two years' experience in customer care, account management or similar role.
  • Ability to read and understand the Explanation of Benefits or Electronic Remittance Advice.
  • Understands the difference between rejections and denials as well as working accounts.
  • Healthcare knowledge is preferred.
  • Must be a quick learner and motivated individual with excellent verbal communications skills.
  • Fluency in second language is a plus, Spanish preferred.
  • Ability to "Multi-task" and manage spurs of high call volume
  • Positive, can-do attitude and with good judgement demonstrating ability to de-escalate
  • Ability to receive and implement feedback.

Computer and Office Qualifications of the EMS Patient Account Representative

 

  • Computer literacy is a must; Typing skillset of at least 45 WPM minimum
  • Experience working in an active office environment.
  • Must be able to work with 2 monitors and split screens to operate multiple sites simultaneously.
  • Must be able to sit / stand for 8 hours minimum in an office environment
  • Must be able to use Word, Excel, Email, Chat Applications, workflow sites and other software applications.
  • Must be able to read, comprehend, and apply job-related rules, policies, and procedures.
Salary or Wage RangeUSD $19.00 - USD $23.00 /Hr. rates offered based on years of experienceEmployment Type: FULL_TIME

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