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Patient Account Manager Jobs in Georgia (NOW HIRING)

Patient Account Representative

Alpharetta, GA · On-site

$17.50 - $23.25/hr

About the role The Patient Account Representative is a valued member of the Nox Health team and ... Manage the annual renewal process for patients which includes: - Determine patient eligibility ...

Patient Account Representative

Marietta, GA · On-site

$17 - $22.50/hr

Independently evaluate explanation of payments for patient accounts and understand correspondence ... Co-managed Surgery coordination and reporting Claims Resolution: * Reviews reports (aged trial ...

Patient Account Representative

Marietta, GA · On-site

$17 - $22.50/hr

College Degree or High School Diploma, 4+ years Ophthalmology experience, Experience with managed ... Independently evaluate explanation of payments for patient accounts and understand correspondence ...

Patient Account Representative - Hybrid

Atlanta, GA · Hybrid

$17 - $22.50/hr

HSI Financial Services provides comprehensive revenue cycle management solutions designed to ... Manage patient accounts through both inbound and outbound call campaigns * Deliver excellent ...

Patient Account Representative

Marietta, GA · On-site

$17 - $22.50/hr

College Degree or High School Diploma, 4+ years Ophthalmology experience, Experience with managed ... Independently evaluate explanation of payments for patient accounts and understand correspondence ...

Patient Account Representative

Marietta, GA · On-site

$17 - $22.50/hr

College Degree or High School Diploma, 4+ years Ophthalmology experience, Experience with managed ... Independently evaluate explanation of payments for patient accounts and understand correspondence ...

Patient Account Representative

Marietta, GA

$17 - $22.50/hr

College Degree or High School Diploma, 4+ years Ophthalmology experience, Experience with managed ... Independently evaluate explanation of payments for patient accounts and understand correspondence ...

Patient Account Representative - Hybrid

Atlanta, GA · Hybrid

$17 - $22.50/hr

HSI Financial Services provides comprehensive revenue cycle management solutions designed to ... Manage patient accounts through both inbound and outbound call campaigns * Deliver excellent ...

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Patient Account Manager information

See Georgia salary details

$27K

$63.4K

$96.3K

How much do patient account manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for patient account manager in Georgia is $63,353.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,600.00 and $79,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient account manager?

To thrive as a Patient Account Manager, you need a solid understanding of medical billing, insurance procedures, and revenue cycle management, often supported by a degree in healthcare administration or a related field. Familiarity with electronic health record (EHR) systems, billing software, and coding standards such as ICD-10 and CPT codes is essential. Strong communication, problem-solving, and organizational skills help you effectively resolve patient account issues and collaborate with both patients and healthcare providers. These skills are crucial for ensuring accurate billing, timely payments, and positive patient experiences, which directly impact a healthcare organization's financial health.

What are some common challenges faced by patient account managers, and how can they be addressed?

Patient Account Managers often encounter challenges such as managing complex billing issues, handling patient inquiries about insurance coverage, and resolving payment discrepancies. These challenges can be addressed by staying up-to-date with the latest healthcare billing regulations, developing strong communication skills to explain financial matters to patients, and working closely with insurance companies and internal teams. Building efficient processes for tracking accounts and proactively following up on outstanding balances can also help maintain accurate records and improve patient satisfaction.

What is the difference between Patient Account Manager vs Medical Billing Specialist?

AspectPatient Account ManagerMedical Billing Specialist
CredentialsHigh school diploma; some roles may prefer certifications in healthcare administrationHigh school diploma; certification in medical billing preferred
Work EnvironmentHealthcare facilities, hospitals, clinics, insurance companiesMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesOverseeing patient accounts, resolving billing issues, coordinating with insuranceProcessing medical claims, coding, submitting bills to insurers

While both roles involve handling medical billing, the Patient Account Manager focuses on managing patient accounts and resolving billing issues, whereas the Medical Billing Specialist primarily processes claims and coding. The Patient Account Manager often has broader responsibilities in account oversight and customer service, making it a more client-facing role within healthcare billing teams.

What does a patient account manager do?

A patient account manager oversees billing and financial processes related to patient accounts in healthcare settings. They verify insurance coverage, process payments, resolve billing issues, and ensure accurate record-keeping using billing software. Strong communication and knowledge of healthcare regulations are essential for this role.

What cities in Georgia are hiring for Patient Account Manager jobs?

Cities in Georgia with the most Patient Account Manager job openings:

Infographic showing various Patient Account Manager job openings in Georgia as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $63,353 per year, or $30.5 per hour.

Patient Account Representative

Alpharetta, GA • On-site

Nox Health
Health Care and Social Assistance • 201 - 500 employees

$17.50 - $23.25/hr

Full-time

Posted 11 days ago


Job description

About Us
Simply put, we believe in the power of sleep.
As sleep health champions, we want more and more people to wake up to a brighter day every day. And, we are making daily progress, as we help more organizations see sleep as transformational and a foundational pillar of health. We strive to give more access to the technology and care they need to lead fuller lives.
Our depth of knowledge in the science of sleep gives us a unique perspective on sleep as a critical intervention strategy in chronic disease. We help people see the right problem and the right way forward, elevating not just our solutions but also advancing the field of sleep medicine.
Our vision is to work with our partners - employers, health systems, health plans, government agencies, provider groups and others committed to transforming care - to expand sleep health care to where it is needed, so it can take its rightful place in the healthcare ecosystem.
About the role
The Patient Account Representative is a valued member of the Nox Health team and contributes to achieving departmental and organizational goals through collaboration, accountability, and a commitment to excellence. This role partners across the organization to deliver impactful work while embracing innovation, continuous improvement, and a people-first approach.
We are looking for a Patient Account Representative to join our SleepCharge RCM team. The Patient Account Representative is responsible for a number of patient account functions to ensure all participant claims are processed timely and accurately according to client-specific statement of work (SOW) and/or insurance carrier specifications. Participant accounting functions include: eligibility, verification of benefits, billing, collections, customer service, cash applications, documentation of participant activity, invoicing and oversight of renewal process.
What you'll do
  • Responsible for all VOBs and documentation in the patient record
  • Communicate internally and externally and respond to inquiries regarding patient eligibility, insurance, balances and CoPays
  • Calculate, collect and reconcile patient financial responsibilities
  • Prepare and send patient statements monthly
  • Manage the annual renewal process for patients which includes: - Determine patient eligibility & update renewal eligibility/billing files - Complete VOB and document on patient record
  • Obtain updated insurance information as needed
  • Prepare and mail invoices monthly
  • Coordinate with CareTeam as needed for patient retention & send letters regarding eligibility
  • Prepare and send patient receipts
  • Gather patient data for insurance claims billing & update patient subledger & claims billing systems
  • Maintain & reconcile patient subledger, account balances & payment posting records
  • Update patient record for past due patient balances and communicate balances internally
  • Reconcile active patients monthly and ensure patients are renewed or terminated timely
  • Assist with filing and reconciliation of insurance claims
  • Assist with general accounting responsibilities, as needed, including, but not limited to: mail processing and deposits
  • Other duties as may be assigned

Qualifications
  • High school diploma
  • Two (2) years experience of medical insurance patient billing/collections OR Two (2) years of customer service experience
  • Basic Microsoft Excel
  • Strong oral and written communication skills
  • Ability to learn a variety of technology platforms, including Google Drive and in-house medical charting system
  • Excellent problem-solving ability
  • Ability to adapt proficiently to workflow changes necessary for process improvement
  • Attention to detail and organizational skills
  • Ability to speak effectively and professionally on the telephone, with client contacts and participants, and with fellow employees of the organization.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Ability to accurately document notes, write routine reports and correspondence.