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Patient Account Jobs (NOW HIRING)

Doctors' Memorial Hospital

Patient Account Rep

Perry, FL

$17.50 - $23/hr

Responsible for providing patient account support for hospital and clinic accounts. * Processes all patient account balances/account questions both in person, by mail and electronically. Responsible ...

Doctors' Memorial Hospital

Patient Account Rep

Perry, FL

$17.50 - $23/hr

Responsible for providing patient account support for hospital and clinic accounts. * Processes all patient account balances/account questions both in person, by mail and electronically. Responsible ...

Doctors' Memorial Hospital

Patient Account Rep

Perry, FL · On-site

$17.50 - $23/hr

Responsible for providing patient account support for hospital and clinic accounts. * Processes all patient account balances/account questions both in person, by mail and electronically. Responsible ...

TidalHealth

Representative - Patient Account

Salisbury, MD · On-site

$18.08 - $27.11/hr

Patient Account Representative Position Summary Responsible for the billing, follow-up and collection of Medical Center receivables in order to maintain positive cash flow and reduce accounts ...

TidalHealth

Representative - Patient Account

Salisbury, MD · On-site

$18.08 - $27.11/hr

Patient Account Representative Position Summary Responsible for the billing, follow-up and collection of Medical Center receivables in order to maintain positive cash flow and reduce accounts ...

TidalHealth

Representative - Patient Account

Salisbury, MD · On-site

$18.08 - $27.11/hr

Patient Account Representative Position Summary Responsible for the billing, follow-up and collection of Medical Center receivables in order to maintain positive cash flow and reduce accounts ...

Medix

Patient Account Representative

San Antonio, TX · On-site

$20 - $23/hr

Are you ready for your next career adventure as a Patient Account Representative? We are currently hiring immediately! We are dedicated and devoted to consistently improving the culture of our team ...

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Patient Account information

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How much do patient account jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for patient account in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

What is a patient account?

Patient account representatives are professionals who handle billing and account management tasks in healthcare settings. They are responsible for communicating with patients about their medical bills, insurance claims, payment plans, and resolving any account discrepancies. Their goal is to ensure accurate billing and provide support to patients throughout the payment process, often serving as the main point of contact between healthcare providers and patients regarding financial matters.

What are the key skills and qualifications needed to thrive as a patient account specialist?

To thrive as a Patient Account Specialist, you need a solid understanding of medical billing, insurance claims processing, and healthcare regulations, typically supported by a high school diploma or associate degree in a related field. Familiarity with medical billing software, electronic health record (EHR) systems, and coding standards like ICD-10 and CPT is essential. Strong attention to detail, problem-solving abilities, and effective communication skills help you resolve billing issues and interact professionally with patients and insurance providers. These skills ensure accurate account management, timely reimbursements, and a positive financial experience for both patients and healthcare organizations.

What are some common challenges faced in a patient account role and how can they be managed?

Professionals in Patient Account roles often encounter challenges such as handling billing discrepancies, communicating with insurance providers, and assisting patients with payment plans or billing questions. Managing these challenges requires strong attention to detail, empathy when addressing patient concerns, and the ability to stay organized amidst high volumes of account information. Proactive communication, regular training on billing systems, and staying updated on healthcare regulations can help streamline processes and reduce errors. Collaboration with clinical staff and insurance representatives is also essential for resolving account issues efficiently.

What is the difference between Patient Account vs Medical Billing Specialist?

AspectPatient AccountMedical Billing Specialist
CredentialsHigh school diploma; some roles require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing, payments, insurance claimsPreparing and submitting insurance claims, coding, billing processes
Employer & Industry UsageHospitals, clinics, healthcare providersBilling companies, healthcare providers, insurance companies

While both roles involve billing and insurance processes, a Patient Account focuses on managing individual patient accounts, payments, and collections, whereas a Medical Billing Specialist primarily handles the preparation and submission of insurance claims and coding. Understanding these differences helps in choosing the right career path or job focus within healthcare billing.

How to become a patient account representative?

To become a patient account representative, candidates typically need a high school diploma or equivalent, along with knowledge of medical billing, coding, and insurance procedures. Relevant skills include attention to detail, communication, and proficiency with billing software. Certification in medical billing or coding can enhance job prospects.

What do patient accounts do?

Patient account professionals manage billing and financial records for healthcare providers, ensuring accurate processing of patient payments, insurance claims, and account balances. They often use billing software and need knowledge of healthcare policies and insurance procedures to facilitate smooth financial transactions.

What cities are hiring for Patient Account jobs?

Cities with the most Patient Account job openings:

What are the most commonly searched types of Patient Account jobs?

The most popular types of Patient Account jobs are:

What states have the most Patient Account jobs?

States with the most job openings for Patient Account jobs include:

Patient Account jobs near you
Infographic showing various Patient Account job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 68% Full Time, 19% Part Time, and 9% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,549 per year, or $21.4 per hour.

Patient Account Rep

Perry, FL

Doctors' Memorial Hospital
See more jobs at Doctors' Memorial Hospitalexternal

$17.50 - $23/hr

Full-time

Posted 5 days ago

Job description

Company Description

Doctors’ Memorial Hospital (DMH) is a beautiful modern facility staffed by highly trained caring individuals. DMH provides an array of technology usually only found in large cities including a 64 slice CT scanner, 1.5 MRI, 3D mammography, ultrasound and ECHO. Other services provided at DMH include surgery, pediatrics, endoscopy, nuclear medicine and physical therapy. Our specialty clinic brings physicians such as cardiologists, urologists, orthopedists, dermatologists and oncologists to Taylor County so that patients will not have to travel to surrounding cities for these services.

Job Description

Responsible for providing patient account support for hospital and clinic accounts.

  • Processes all patient account balances/account questions both in person, by mail and electronically. Responsible for knowing how to handle hospital account questions and clinic account questions for patient responsible portion. Must be familiar with CPSI and Athena patient account systems.
  • Prepare daily hospital deposit. Send deposit records excel spreadsheet to PFS Director and Controller. Perform daily bank and mail run. 
  • Sort billing correspondence / mail and distribute daily.
  • Manage incoming and outgoing mail.
  • Send pay plan agreements and set terms for patient accounts. Set payment terms per policy.
  • Manage voicemail/return calls within one business day.
  • Reconcile account discrepancies given to the department by the Controller.
  • Enter account adjustments, account transfers, observation charges as requested per protocol. Scan all daily work into proper server folder.
  • Manage patient credit card balance transfers or refunds per policy/protocol.
  • Manage probate/decreased/bankruptcy accounts.
  • Update patient accounts returned uncollectible from the collection agencies. 
  • Maintain Medicare bad debt log for Medicaid crossovers.
  • Other duties as assigned.
Qualifications

Previous patient account representative experience desired. High school education as a minimum. 


Additional Information

All your information will be kept confidential according to EEO guidelines.

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