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Patient Account Jobs in Ohio (NOW HIRING)

Kettering Health

Patient Accounts Rep

Kettering, OH · On-site

$17.50 - $23/hr

Under the direction of the Patient Accounts Manager or Supervisor the Patient Accounts Representative is responsible for daily billing functions including but not limited to working claim edits ...

Kettering Health

Patient Accounts Rep

Kettering, OH

$17.50 - $23/hr

Under the direction of the Patient Accounts Manager or Supervisor the Patient Accounts Representative is responsible for daily billing functions including but not limited to working claim edits ...

Kettering Health

Patient Accounts Rep

Kettering, OH

$17.50 - $23/hr

Under the direction of the Patient Accounts Manager or Supervisor the Patient Accounts Representative is responsible for daily billing functions including but not limited to working claim edits ...

Kettering Health

Patient Accounts Rep

Kettering, OH

$17.50 - $23/hr

Under the direction of the Patient Accounts Manager or Supervisor the Patient Accounts Representative is responsible for daily billing functions including but not limited to working claim edits ...

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Patient Account information

See Ohio salary details

$11

$20

$27

How much do patient account jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for patient account in Ohio is $20.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $21.73 per hour, depending on experience, location, and employer.

What is a patient account?

Patient account representatives are professionals who handle billing and account management tasks in healthcare settings. They are responsible for communicating with patients about their medical bills, insurance claims, payment plans, and resolving any account discrepancies. Their goal is to ensure accurate billing and provide support to patients throughout the payment process, often serving as the main point of contact between healthcare providers and patients regarding financial matters.

What are the key skills and qualifications needed to thrive as a patient account specialist?

To thrive as a Patient Account Specialist, you need a solid understanding of medical billing, insurance claims processing, and healthcare regulations, typically supported by a high school diploma or associate degree in a related field. Familiarity with medical billing software, electronic health record (EHR) systems, and coding standards like ICD-10 and CPT is essential. Strong attention to detail, problem-solving abilities, and effective communication skills help you resolve billing issues and interact professionally with patients and insurance providers. These skills ensure accurate account management, timely reimbursements, and a positive financial experience for both patients and healthcare organizations.

What are some common challenges faced in a patient account role and how can they be managed?

Professionals in Patient Account roles often encounter challenges such as handling billing discrepancies, communicating with insurance providers, and assisting patients with payment plans or billing questions. Managing these challenges requires strong attention to detail, empathy when addressing patient concerns, and the ability to stay organized amidst high volumes of account information. Proactive communication, regular training on billing systems, and staying updated on healthcare regulations can help streamline processes and reduce errors. Collaboration with clinical staff and insurance representatives is also essential for resolving account issues efficiently.

What is the difference between Patient Account vs Medical Billing Specialist?

AspectPatient AccountMedical Billing Specialist
CredentialsHigh school diploma; some roles require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing, payments, insurance claimsPreparing and submitting insurance claims, coding, billing processes
Employer & Industry UsageHospitals, clinics, healthcare providersBilling companies, healthcare providers, insurance companies

While both roles involve billing and insurance processes, a Patient Account focuses on managing individual patient accounts, payments, and collections, whereas a Medical Billing Specialist primarily handles the preparation and submission of insurance claims and coding. Understanding these differences helps in choosing the right career path or job focus within healthcare billing.

How to become a patient account representative?

To become a patient account representative, candidates typically need a high school diploma or equivalent, along with knowledge of medical billing, coding, and insurance procedures. Relevant skills include attention to detail, communication, and proficiency with billing software. Certification in medical billing or coding can enhance job prospects.

What do patient accounts do?

Patient account professionals manage billing and financial records for healthcare providers, ensuring accurate processing of patient payments, insurance claims, and account balances. They often use billing software and need knowledge of healthcare policies and insurance procedures to facilitate smooth financial transactions.

What are the most commonly searched types of Patient Account jobs in Ohio?

The most popular types of Patient Account jobs in Ohio are:

Patient Account jobs near you
Infographic showing various Patient Account job openings in Ohio as of August 2026, with employment types broken down into 3% As Needed, 75% Full Time, 15% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,353 per year, or $20.4 per hour.

Patient Accounts Representative- Patient Accounts (Cannistra)

Nationwide Children's Hospital

Columbus, OH • On-site

$17.50 - $23/hr

Full-time

Re-posted 16 days ago

Nationwide Children's Hospital rating

6.9

Company rating: 6.9 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

548th of 1,062 rated hospitals

Job description

Overview:


Schedule: M-F (Day Shift)

On-site during probation period until cleared to work remote. Employee must reside within Central Ohio area.


Job Description Summary:


Responsible for the timely processing of duties and/or activities related to the accurate processing and handling of patient accounts. Ensures that all patient account information, charges, billings, and follow-up activities are accurate, complete, and timely.


Job Description:


Essential Functions:

  • Reviews patient account information for completeness and accuracy.
  • Makes necessary changes/updates to patient account information to ensure timely payment on accounts. Retrieves status information from government and third party payers regarding outstanding professional claims.
  • Coordinates with governmental agencies, third-party payers, and internal auditors to ensure maximum reimbursement for hospital services.
  • Acts as a liaison between the hospital and third party payers in resolving billing and reimbursement issues.
  • Provides follow-up on claim edits, rejections, denials, and outstanding professional claims in a timely manner.
  • Maintains patient records and ensures confidentiality of sensitive information.


Education Requirement:

  • High school diploma, required.
  • Associates degree, preferred.


Licensure Requirement:

(not specified)


Certifications:

(not specified)


Skills:

  • Knowledge of medical terminology, various claim forms, third party contracts and payment patterns, CPT and ICD9 coding, and reimbursement regulations and policies of third party payers.
  • The ability to do data entry and work a calculator.
  • Problem identification and problem solving skills,required.
  • Excellent interpersonal, verbal, and written communication skills.
  • Excellent organization skills and the ability to comprehend and follow written and verbal instructions.


Experience:

  • Two years' experience in medical billing, claims follow-up and customer service, required.
  • One year experience working on a mainframe computer. Experience using Outlook, Word and Excel, required.


Physical Requirements:

OCCASIONALLY: Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Squat/kneel, Standing, Walking

FREQUENTLY: Flexing/extending of neck, Patient Equipment, Peripheral vision

CONTINUOUSLY: Audible speech, Color vision, Computer skills, Decision Making, Depth perception, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Problem solving, Repetitive hand/arm use, Seeing - Far/near, Sitting


Additional Physical Requirements performed but not listed above:

(not specified)




"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

What Nationwide Children's Hospital employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Nationwide Children's Hospital logo

About Nationwide Children's Hospital

Sourced by ZipRecruiter

Nationwide Children's Hospital, established in 1894, is a leading pediatric healthcare system based in Columbus, Ohio, United States. They serve as a primary pediatric network, providing wellness, preventive, diagnostic, treatment, and rehabilitative care for infants, children, adolescents, and adults with congenital disease. Being the third-largest pediatric hospital in the nation, Nationwide Children's Hospital prides itself on its relentless commitment to children and their families, driven by their core values of respect, integrity, determination, empathy, and solidarity. The institution's comprehensive mission is to enhance the health of children by providing high-quality, family-centered care, conducting groundbreaking research, advocating for pediatric health, and training top healthcare professionals.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Columbus, OH, US

Year founded

1892

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