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Patient Account Manager Jobs in Ohio (NOW HIRING)

Kettering Health

Patient Accounts Rep

Kettering, OH · On-site

$17.50 - $23/hr

Under the direction of the Patient Accounts Manager or Supervisor the Patient Accounts Representative is responsible for daily billing functions including but not limited to working claim edits ...

Kettering Health

Patient Accounts Rep

Kettering, OH

$17.50 - $23/hr

Under the direction of the Patient Accounts Manager or Supervisor the Patient Accounts Representative is responsible for daily billing functions including but not limited to working claim edits ...

Kettering Health

Patient Accounts Rep

Kettering, OH

$17.50 - $23/hr

Under the direction of the Patient Accounts Manager or Supervisor the Patient Accounts Representative is responsible for daily billing functions including but not limited to working claim edits ...

Kettering Health

Patient Accounts Rep

Kettering, OH · On-site

$17.50 - $23/hr

Under the direction of the Patient Accounts Manager or Supervisor the Patient Accounts Representative is responsible for daily billing functions including but not limited to working claim edits ...

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All JobsPatient Account JobsPatient Account Manager JobsPatient Account Manager Jobs in Ohio

Patient Account Manager information

See Ohio salary details

$30.4K

$71.3K

$108.4K

How much do patient account manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for patient account manager in Ohio is $71,329.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,300.00 and $89,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient account manager?

To thrive as a Patient Account Manager, you need a solid understanding of medical billing, insurance procedures, and revenue cycle management, often supported by a degree in healthcare administration or a related field. Familiarity with electronic health record (EHR) systems, billing software, and coding standards such as ICD-10 and CPT codes is essential. Strong communication, problem-solving, and organizational skills help you effectively resolve patient account issues and collaborate with both patients and healthcare providers. These skills are crucial for ensuring accurate billing, timely payments, and positive patient experiences, which directly impact a healthcare organization's financial health.

What are some common challenges faced by patient account managers, and how can they be addressed?

Patient Account Managers often encounter challenges such as managing complex billing issues, handling patient inquiries about insurance coverage, and resolving payment discrepancies. These challenges can be addressed by staying up-to-date with the latest healthcare billing regulations, developing strong communication skills to explain financial matters to patients, and working closely with insurance companies and internal teams. Building efficient processes for tracking accounts and proactively following up on outstanding balances can also help maintain accurate records and improve patient satisfaction.

What is the difference between Patient Account Manager vs Medical Billing Specialist?

AspectPatient Account ManagerMedical Billing Specialist
CredentialsHigh school diploma; some roles may prefer certifications in healthcare administrationHigh school diploma; certification in medical billing preferred
Work EnvironmentHealthcare facilities, hospitals, clinics, insurance companiesMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesOverseeing patient accounts, resolving billing issues, coordinating with insuranceProcessing medical claims, coding, submitting bills to insurers

While both roles involve handling medical billing, the Patient Account Manager focuses on managing patient accounts and resolving billing issues, whereas the Medical Billing Specialist primarily processes claims and coding. The Patient Account Manager often has broader responsibilities in account oversight and customer service, making it a more client-facing role within healthcare billing teams.

What does a patient account manager do?

A patient account manager oversees billing and financial processes related to patient accounts in healthcare settings. They verify insurance coverage, process payments, resolve billing issues, and ensure accurate record-keeping using billing software. Strong communication and knowledge of healthcare regulations are essential for this role.

What are the most commonly searched types of Patient Account jobs in Ohio?

The most popular types of Patient Account jobs in Ohio are:

What cities in Ohio are hiring for Patient Account Manager jobs?

Cities in Ohio with the most Patient Account Manager job openings:

Patient Account Manager jobs near you
Infographic showing various Patient Account Manager job openings in Ohio as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, and 4% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $71,329 per year, or $34.3 per hour.

Patient Accounts Rep

Kettering, OH • On-site

Kettering Health

7.3

Company rating: 7.3 out of 10

Based on 190 frontline employees who took The Breakroom Quiz

305th of 893 rated healthcare providers

People enjoy working here

Good employer

Recommended by students

Learn more about Kettering Healthexternal

$17.50 - $23/hr

Full-time

Posted 6 days ago

Job description

Job Details
Remote l Full-time l Days
Responsibilities & Requirements
Responsibilities:
  • Under the direction of the Patient Accounts Manager or Supervisor the Patient Accounts Representative is responsible for daily billing functions including but not limited to working claim edits, review of insurance claims for accuracy, contacting various parties for further information on unpaid claims, identifying issues resulting in non-payment, and working first level appeals...all incompliance with departmental policies and procedures.
  • Must display knowledge retention through scheduled competency assessments.
  • Other duties as assigned.

  • Essential Skills:
  • Timely resolution of claim edits allowing timely claim submission
  • Timely follow-up of unpaid claims, worked to ensure maximum reimbursement following compliant standards
  • Ability to work independently as well as collaboratively within a team environment
  • Excellent problem-solving skills

Requirements:
  • High School diploma or equivalent
  • Experience in Microsoft office tool

Preferred Qualifications
  • Previous experience in patient billing preferred
  • Epic experience a plus

Overview
Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God's love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care.

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