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Patient Account Jobs (NOW HIRING)

Marshall Health Network

Patient Account Rep

Huntington, WV · On-site

$17.50 - $23/hr

Cabell Huntington Hospital is seeking a full-time Patient Account Representative to work with our Business Office. The primary purpose of the Patient Account Representative is to complete billing ...

Mountain Health Network

Patient Account Rep

Huntington, WV

$17.50 - $23/hr

Cabell Huntington Hospital is seeking a full-time Patient Account Representative to work with our Business Office. The primary purpose of the Patient Account Representative is to complete billing ...

Mountain Health Network

Patient Account Rep

Huntington, WV

$17.50 - $23/hr

Cabell Huntington Hospital is seeking a full-time Patient Account Representative to work with our Business Office. The primary purpose of the Patient Account Representative is to complete billing ...

Marshall Health Network

Patient Account Rep

Huntington, WV · On-site

$17.50 - $23/hr

Cabell Huntington Hospital is seeking a full-time Patient Account Representative to work with our Business Office. The primary purpose of the Patient Account Representative is to complete billing ...

US Physical Therapy

Patient Account Representative

Houston, TX · On-site

$17.50 - $23/hr

It is an exhilarating time of growth for USPh, and we are hiring a Patient Account Representative with strong technical ability and business acumen to join our expanding Houston team. Your role will ...

US Physical Therapy

Patient Account Representative

Houston, TX · On-site

$17.50 - $23/hr

It is an exhilarating time of growth for USPh, and we are hiring a Patient Account Representative with strong technical ability and business acumen to join our expanding Houston team. Your role will ...

Acadia Healthcare

Patient Account Representative

Chandler, AZ · On-site

$18 - $23.50/hr

Overview Responsible for obtaining accurate, timely, and detailed information concerning claims and patient accounts. Responsibilities Call and status outstanding claims with third party payors. • ...

Mountain Health Network

Patient Account Rep

Huntington, WV

$17.50 - $23/hr

Cabell Huntington Hospital is seeking a full-time Patient Account Representative to work with our Business Office. The primary purpose of the Patient Account Representative is to complete billing ...

HOPCo

Patient Account Representative

Phoenix, AZ · On-site +1

$17.25 - $22.75/hr

Ensures patient balances are resolved promptly. * Adheres to Business Office Patient Account Representative Occupancy rate standards for incoming patient phone calls. * Provides patients with ...

Marshall Health Network

Patient Account Rep

Huntington, WV · On-site

$17.50 - $23/hr

Cabell Huntington Hospital is seeking a full-time Patient Account Representative to work with our Business Office. The primary purpose of the Patient Account Representative is to complete billing ...

Addison Group

Patient Account Representative

Frisco, TX · Remote

$18 - $20/hr

Medical Collector (Patient Accounts Representative) - Remote Pay: $18 -$20 per hour Job Type: Direct Hire Location: Fully Remote (Must reside in an approved state) Schedule: Flexible Scheduling ...

Addison Group

Patient Account Representative

Frisco, TX · Remote

$18 - $20/hr

Medical Collector (Patient Accounts Representative) - Remote Pay: $18 -$20 per hour Job Type: Direct Hire Location: Fully Remote (Must reside in an approved state) Schedule: Flexible Scheduling ...

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Patient Account information

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How much do patient account jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for patient account in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

What are patient account representatives?

Patient account representatives are professionals who handle billing and account management tasks in healthcare settings. They are responsible for communicating with patients about their medical bills, insurance claims, payment plans, and resolving any account discrepancies. Their goal is to ensure accurate billing and provide support to patients throughout the payment process, often serving as the main point of contact between healthcare providers and patients regarding financial matters.

How to become a patient account representative?

To become a patient account representative, candidates typically need a high school diploma or equivalent, along with knowledge of medical billing, coding, and insurance procedures. Relevant skills include attention to detail, communication, and proficiency with billing software; some roles may require certification such as Certified Patient Account Representative (CPAR).

What healthcare jobs pay over $100k per year?

In healthcare, roles such as healthcare administrators, medical directors, and certain specialized physicians often earn over $100,000 annually. Positions like nurse anesthetists, radiologists, and orthopedic surgeons typically have high earning potential, especially with advanced certifications and experience. These roles usually require extensive education, clinical training, and sometimes board certification.

What are some common challenges faced in a Patient Account role and how can they be managed?

Professionals in Patient Account roles often encounter challenges such as handling billing discrepancies, communicating with insurance providers, and assisting patients with payment plans or billing questions. Managing these challenges requires strong attention to detail, empathy when addressing patient concerns, and the ability to stay organized amidst high volumes of account information. Proactive communication, regular training on billing systems, and staying updated on healthcare regulations can help streamline processes and reduce errors. Collaboration with clinical staff and insurance representatives is also essential for resolving account issues efficiently.

How much does a patient account specialist make?

A patient account specialist typically earns an average salary of around $40,000 to $50,000 annually, depending on experience and location. They often work with billing software and insurance claims, requiring attention to detail and knowledge of healthcare regulations.

What do patient accounts do?

Patient account professionals manage billing and financial records for healthcare providers, ensuring accurate processing of patient payments, insurance claims, and account balances. They often use billing software and need knowledge of healthcare regulations to facilitate smooth financial transactions and collections.

What are the key skills and qualifications needed to thrive as a Patient Account Specialist, and why are they important?

To thrive as a Patient Account Specialist, you need a solid understanding of medical billing, insurance claims processing, and healthcare regulations, typically supported by a high school diploma or associate degree in a related field. Familiarity with medical billing software, electronic health record (EHR) systems, and coding standards like ICD-10 and CPT is essential. Strong attention to detail, problem-solving abilities, and effective communication skills help you resolve billing issues and interact professionally with patients and insurance providers. These skills ensure accurate account management, timely reimbursements, and a positive financial experience for both patients and healthcare organizations.

What is the difference between Patient Account vs Medical Billing Specialist?

AspectPatient AccountMedical Billing Specialist
CredentialsHigh school diploma; some roles require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing, payments, insurance claimsPreparing and submitting insurance claims, coding, billing processes
Employer & Industry UsageHospitals, clinics, healthcare providersBilling companies, healthcare providers, insurance companies

While both roles involve billing and insurance processes, a Patient Account focuses on managing individual patient accounts, payments, and collections, whereas a Medical Billing Specialist primarily handles the preparation and submission of insurance claims and coding. Understanding these differences helps in choosing the right career path or job focus within healthcare billing.

What cities are hiring for Patient Account jobs? Cities with the most Patient Account job openings:
What are the most commonly searched types of Patient Account jobs? The most popular types of Patient Account jobs are:
What states have the most Patient Account jobs? States with the most job openings for Patient Account jobs include:
Patient Account jobs near you
Infographic showing various Patient Account job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $44,549 per year, or $21.4 per hour.
Representative, Patient Account

Representative, Patient Account

Pediatric Associates

Dallas, TX • On-site

$16.50 - $21.75/hr

Full-time

Re-posted 13 days ago

Job description

Remote Opportunity for BILINGUAL Spanish/English Patient Account Representative
Schedule: Monday through Friday 9:00am -6:00pm CST
PRIMARY FUNCTION:
Patient Account Representative is responsible for managing and monitoring all tasks and communication related to the intake of information from guarantors and/or delinquent accounts to solicit payment. Other duties include: keeping records of collections and status of accounts, and taking incoming and make outbound calls to assist with patient account balances.
REPORTS TO: Reports to the Patient Accounts Supervisor
SUPERVISORY RESPONSIBILITIES: None
FLSA STATUS: Non-Exempt
EXEMPTION CLASSIFICATION: None
NAICS WORKERS COMP: Administrative Support Workers
EEO: Administrative Support Workers
PAY GRADE: Grade 4 Hourly
ESSENTIAL FUNCTIONS OF THE JOB: (This list may not include all of the duties that may be assigned.)
1. Monitor queue to ensure calls are being handled professionally and appropriately.
2. Perform analysis, research, and making decisions to appropriately handle phone inquiries.
3. Review accounts and responsible for completing adjustments to ensure correct reimbursement as instructed by Manager.
4. Identify delinquent accounts, aging period, payment sources, and correct any claim processing (data entry, verification, coding and/or posting) errors identified.
5. Manage requests for medical records, correspondence, and/or Explanation of Benefits (EOB). Research proper processing and/or payment of accounts from patients with or without insurance.
6. Responsible for collection efforts and for taking the appropriate steps to have claims processed for payment (i.e. re-submitting claims or filing claims appeal for payment or additional payment).
7. Keeps Manager abreast of any changes, and documents any problems related to work methodology procedural and recommends actions.
8. Identify and resolve patient billing disputes by evaluating patients' financial status, establishing budget payment plans, collecting payments, and refunding patient credits.
9. Demonstrate good judgement and reads and abides by the company's code of conduct, ethics, employee handbook, policies and procedures and other corporate mandates.
10. Accountable for limiting the use and disclosure of Protected Health
Information (PHI) for patients and employees information to the Minimum
Necessary in order to perform job.
11. Other various duties as assigned, including cross-training in other functional areas.
*Non patient-facing
PERFORMANCE REQUIREMENTS:
Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy, Federal, State, and local regulations.
TYPICAL WORKING CONDITIONS:
Indoor Work
Operating Computer
Reach Outward
Manual Dexterity
Lift/Carry 10 lbs. or less
Sitting
Other Physical Requirements:
Vision
Sense of Sound
Sense of Touch
EDUCATION: High School Diploma or equivalent required.
LICENSURE/CERTIFICATION: None
EXPERIENCE: Minimum 1 year of customer service experience in a healthcare setting required.
KNOWLEDGE, SKILLS & ABILITIES:
• Knowledge of billing and collection policies and procedures, all types of insurance (HMO, PPO, POS, Medicaid etc.) Skill in defining problems, interpreting billing information.
• Ability to multi-task in a face paced environment while meeting established production and quality goals/metrics.
• Strong organizational skills, with ability to effectively prioritize work and daily basis and follow up on open items in a timely manner.
• Must have strong verbal, written, and interpersonal communication skills
• Demonstrates ability to work well in a team environment.
• General PC knowledge including Microsoft Office, Internet and Email.

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