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Patient Account Manager Jobs in Florida (NOW HIRING)

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Patient Account Manager information

See Florida salary details

$23.9K

$56.1K

$85.2K

How much do patient account manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for patient account manager in Florida is $56,068.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $70,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient account manager?

To thrive as a Patient Account Manager, you need a solid understanding of medical billing, insurance procedures, and revenue cycle management, often supported by a degree in healthcare administration or a related field. Familiarity with electronic health record (EHR) systems, billing software, and coding standards such as ICD-10 and CPT codes is essential. Strong communication, problem-solving, and organizational skills help you effectively resolve patient account issues and collaborate with both patients and healthcare providers. These skills are crucial for ensuring accurate billing, timely payments, and positive patient experiences, which directly impact a healthcare organization's financial health.

What are some common challenges faced by patient account managers, and how can they be addressed?

Patient Account Managers often encounter challenges such as managing complex billing issues, handling patient inquiries about insurance coverage, and resolving payment discrepancies. These challenges can be addressed by staying up-to-date with the latest healthcare billing regulations, developing strong communication skills to explain financial matters to patients, and working closely with insurance companies and internal teams. Building efficient processes for tracking accounts and proactively following up on outstanding balances can also help maintain accurate records and improve patient satisfaction.

What is the difference between Patient Account Manager vs Medical Billing Specialist?

AspectPatient Account ManagerMedical Billing Specialist
CredentialsHigh school diploma; some roles may prefer certifications in healthcare administrationHigh school diploma; certification in medical billing preferred
Work EnvironmentHealthcare facilities, hospitals, clinics, insurance companiesMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesOverseeing patient accounts, resolving billing issues, coordinating with insuranceProcessing medical claims, coding, submitting bills to insurers

While both roles involve handling medical billing, the Patient Account Manager focuses on managing patient accounts and resolving billing issues, whereas the Medical Billing Specialist primarily processes claims and coding. The Patient Account Manager often has broader responsibilities in account oversight and customer service, making it a more client-facing role within healthcare billing teams.

What does a patient account manager do?

A patient account manager oversees billing and financial processes related to patient accounts in healthcare settings. They verify insurance coverage, process payments, resolve billing issues, and ensure accurate record-keeping using billing software. Strong communication and knowledge of healthcare regulations are essential for this role.

What are the most commonly searched types of Patient Account jobs in Florida?

The most popular types of Patient Account jobs in Florida are:

What cities in Florida are hiring for Patient Account Manager jobs?

Cities in Florida with the most Patient Account Manager job openings:

Patient Account Manager jobs near you
Infographic showing various Patient Account Manager job openings in Florida as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $56,068 per year, or $27 per hour.

Patient Account Rep

Central Florida Health Care, Inc.

Winter Haven, FL • On-site

$15.75 - $20.75/hr

Full-time

Re-posted 7 days ago

Central Florida Health Care rating

6.1

Company rating: 6.1 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Title: Patient Account Representative
Reports to: Director of Revenue Cycle Management
FLSA Status: Non-Exempt
Personnel Supervised: None
MINIMAL QUALIFICATIONS:
  • Minimum of 1-3 years healthcare experience working in a managed care, revenue cycle or billing office setting
  • Knowledge of medical terminology or concepts is a must
  • Proficiency in Microsoft Office applications including Word, Power Point, Excel, and Outlook is a must.
  • High school graduate or equivalent required.
RESPONSIBILTIES AND PERFORMANCE EXPECTATIONS include, but are not limited to, the following:
  • Responsible for prompt and accurate submission and follow-up of all third-party claims
  • Post insurance payments, adjustments and denials
  • Responsible for correctly identifying and updating various types of insurance entry information.
  • Submit medical and dental claims for prompt payment
  • Review, research and correct all claims on hold or denied due to insurance eligibility or billing errors
  • Manage Electronic Remittances, sort mail and upload EOB’s
  • Sort mail, upload and review EOB’s and reconcile patient accounts
  • Answer questions related to patient accounts
  • Work closely with center leaders, center staff and insurance companies to resolve insurance and claim holds.
  • Follow up on patients with balances due to collect payment
  • Ensure that accounts are transferred to the appropriate responsible party for reimbursement (insurance, secondary payer or patient)
  • Maintains trending of claim denials reasons to assist with training and education to staff
  • Submit additional paper work, documentation necessary to re submit claims for payment
  • Notify patient of non-sufficient funds
  • Assist with reports related to trends and accounts receivable for management
  • Federal laws and regulations affecting coding requirements
  • Electronic Health Records
  • Knowledge of billing practices and billing office functions required, FQHC preferred
  • Knowledge of medical records, E H R required
  • Must have good math skills and effective communication skills
  • Must have good problem-solving skills
  • Communicating clearly and concisely, orally and in writing
  • Confidentiality
  • Ability to use the computer
  • Ability to work independently to accomplish assigned work in a timely manner
  • Ability to communicate with staff and the public, both in person and over the phone, in a tactful manner and under difficult situations
  • Understanding and carrying out verbal and written directions
  • Follow CFHC policies and procedures
  • Works independently in the absence of supervision
PHYSICAL REQUIREMENTS:
  • Works under pressure and stress due to the diversity of our clinics
  • Work is performed indoors in a heated, air conditioned, well lighted and clean office setting
  • Requires frequent lifting up to 20 pounds, and infrequent lifting up to 50 pounds
  • Requires ability to distinguish letters, numbers and symbols
  • Requires normal range of vision
  • Requires awareness of personal limitations and flexibility
  • Some emotional stress resulting from diversity and intensity of patients and staff
  • Requires prolonged standing or sitting
  • Occasional travel required
American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.

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