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Patient Account Associate Jobs in Florida (NOW HIRING)

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Patient Account Associate information

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$22K

$42.5K

$58.3K

How much do patient account associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for patient account associate in Florida is $42,457.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $48,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient account associate?

To thrive as a Patient Account Associate, you need a strong understanding of medical billing, insurance processes, and patient account management, often supported by a high school diploma or associate degree in a related field. Familiarity with billing software, electronic health records (EHRs), and hospital information systems is typically required. Attention to detail, problem-solving abilities, and strong interpersonal communication are vital soft skills for this role. These competencies ensure accurate account handling, timely reimbursement, and positive patient interactions, which are critical for maintaining the financial health of healthcare organizations.

What is the difference between Patient Account Associate vs Medical Billing Specialist?

AspectPatient Account AssociateMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred (e.g., Certified Professional Biller)
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing, collections, insurance claimsProcessing medical claims, coding, billing submissions

The Patient Account Associate and Medical Billing Specialist roles share similar responsibilities in managing billing and insurance claims. However, Patient Account Associates often focus more on patient interactions and account management, while Medical Billing Specialists concentrate on coding and claim processing. Both roles require knowledge of healthcare billing procedures and may require certification, making them closely related in the healthcare revenue cycle.

What are some common challenges patient account associates face when managing patient billing and insurance claims?

Patient Account Associates often encounter challenges such as navigating complex insurance policies, resolving discrepancies in patient accounts, and addressing billing questions from patients and providers. Staying up-to-date with changing regulations and payer requirements can also be demanding. Effective communication, attention to detail, and problem-solving skills are essential for overcoming these challenges and ensuring accurate and timely processing of claims.
What are the most commonly searched types of Patient Account jobs in Florida? The most popular types of Patient Account jobs in Florida are:
What cities in Florida are hiring for Patient Account Associate jobs? Cities in Florida with the most Patient Account Associate job openings:
Patient Account Associate jobs near you
Infographic showing various Patient Account Associate job openings in Florida as of August 2026, with employment types broken down into 3% As Needed, 74% Full Time, 17% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,457 per year, or $20.4 per hour.

Patient Account Representative - Medical Billing [NFMS]

North Florida Surgeons, P.A.

Jacksonville, FL • On-site

$16.50 - $21.75/hr

Full-time

Re-posted 12 hours ago

Job description

Patient Account Representative - Medical Billing
Overview:
North Florida Surgeons is a leading healthcare provider committed to delivering exceptional patient care and service. We have over 300 medical providers and physician extenders and are currently seeking a detail-oriented and motivated Medical Billing/Patient Accounts Specialist to join our dynamic team. This role is essential in ensuring accurate billing, timely reimbursement, and excellent patient financial experiences. The ideal candidate brings experience in healthcare billing and collections, along with a commitment to delivering exceptional service and maintaining compliance.
Key Responsibilities:
  • Review and prepare patient accounts for billing, ensuring accuracy and completeness
  • Ensure timely receipt of claim submission and payments; processing payments accordingly and reconciling all necessary data.
  • Follow up on unpaid or denied claims with insurance companies and patients and assist in the resolution of outstanding payments from past due accounts.
  • Investigate and resolve billing discrepancies and provide documentation for appeals
  • Communicate with patients regarding balances, billing questions, and payment plans
  • Collaborate with the revenue cycle team to meet department goals and improve processes
  • Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues.
  • Communicate with insurance companies, patients, and internal departments to resolve billing issues.
  • Maintain up-to-date knowledge of insurance guidelines and billing regulations.
  • Assist patients with billing inquiries and payment plans.
  • Insurance verification and authorization
  • Maintain compliance with HIPAA and other healthcare regulations

Qualifications:
  • High school diploma or equivalent; associate degree or certification in medical billing/coding preferred.
  • 1–3 years of experience in medical billing, patient accounts, or a related field.
  • Knowledge of ICD-10, CPT, and HCPCS coding systems.
  • Solid understanding of EOBs, insurance claims processing, and medical billing codes (ICD-10, CPT)
  • Strong attention to detail and organizational skills
  • Excellent verbal and written communication skills
  • Familiarity with EHR and billing software (e.g., Epic, Cerner, Meditech).
  • Proficiency with Microsoft Office (especially Word and Excel)

Apply