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How much do patient account associate jobs pay per year?

As of Aug 15, 2026, the average yearly pay for patient account associate in the United States is $56,814.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $64,500.00 per year, depending on experience, location, and employer.

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Patient Account Associate jobs near you
A map of the United States highlighting the number of Patient Account Associate job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Patient Account Associate job openings in each state, with California having the most at 2 and Alaska the least at 0.

Patient Accounts Representative- Patient Accounts (Shaffer)

Nationwide Children's Hospital

Columbus, OH • On-site

$17.50 - $23/hr

Full-time

Re-posted 14 days ago

Nationwide Children's Hospital rating

6.9

Company rating: 6.9 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

553rd of 1,059 rated hospitals

Job description

Overview:



Job Description Summary:


Responsible for the timely processing of duties and/or activities related to the accurate processing and handling of patient accounts. Ensures that all patient account information, charges, billings, and follow-up activities are accurate, complete, and timely.


Job Description:


Essential Functions:

  • Reviews patient account information for completeness and accuracy.
  • Makes necessary changes/updates to patient account information to ensure timely payment on accounts. Retrieves status information from government and third party payers regarding outstanding professional claims.
  • Coordinates with governmental agencies, third-party payers, and internal auditors to ensure maximum reimbursement for hospital services.
  • Acts as a liaison between the hospital and third party payers in resolving billing and reimbursement issues.
  • Provides follow-up on claim edits, rejections, denials, and outstanding professional claims in a timely manner.
  • Maintains patient records and ensures confidentiality of sensitive information.


Education Requirement:

  • High school diploma, required.
  • Associates degree, preferred.


Licensure Requirement:

(not specified)


Certifications:

(not specified)


Skills:

  • Knowledge of medical terminology, various claim forms, third party contracts and payment patterns, CPT and ICD9 coding, and reimbursement regulations and policies of third party payers.
  • The ability to do data entry and work a calculator.
  • Problem identification and problem solving skills,required.
  • Excellent interpersonal, verbal, and written communication skills.
  • Excellent organization skills and the ability to comprehend and follow written and verbal instructions.


Experience:

  • Two years' experience in medical billing, claims follow-up and customer service, required.
  • One year experience working on a mainframe computer. Experience using Outlook, Word and Excel, required.


Physical Requirements:

OCCASIONALLY: Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Squat/kneel, Standing, Walking

FREQUENTLY: Flexing/extending of neck, Patient Equipment, Peripheral vision

CONTINUOUSLY: Audible speech, Color vision, Computer skills, Decision Making, Depth perception, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Problem solving, Repetitive hand/arm use, Seeing - Far/near, Sitting


Additional Physical Requirements performed but not listed above:

(not specified)




"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

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About Nationwide Children's Hospital

Sourced by ZipRecruiter

Nationwide Children's Hospital, established in 1894, is a leading pediatric healthcare system based in Columbus, Ohio, United States. They serve as a primary pediatric network, providing wellness, preventive, diagnostic, treatment, and rehabilitative care for infants, children, adolescents, and adults with congenital disease. Being the third-largest pediatric hospital in the nation, Nationwide Children's Hospital prides itself on its relentless commitment to children and their families, driven by their core values of respect, integrity, determination, empathy, and solidarity. The institution's comprehensive mission is to enhance the health of children by providing high-quality, family-centered care, conducting groundbreaking research, advocating for pediatric health, and training top healthcare professionals.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Columbus, OH, US

Year founded

1892

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