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Patient Account Associate Jobs in California (NOW HIRING)

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Patient Account Associate information

See California salary details

$29.1K

$56.1K

$77K

How much do patient account associate jobs pay per year?

As of Sep 1, 2026, the average yearly pay for patient account associate in California is $56,070.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $63,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient account associate?

To thrive as a Patient Account Associate, you need a strong understanding of medical billing, insurance processes, and patient account management, often supported by a high school diploma or associate degree in a related field. Familiarity with billing software, electronic health records (EHRs), and hospital information systems is typically required. Attention to detail, problem-solving abilities, and strong interpersonal communication are vital soft skills for this role. These competencies ensure accurate account handling, timely reimbursement, and positive patient interactions, which are critical for maintaining the financial health of healthcare organizations.

What are some common challenges patient account associates face when managing patient billing and insurance claims?

Patient Account Associates often encounter challenges such as navigating complex insurance policies, resolving discrepancies in patient accounts, and addressing billing questions from patients and providers. Staying up-to-date with changing regulations and payer requirements can also be demanding. Effective communication, attention to detail, and problem-solving skills are essential for overcoming these challenges and ensuring accurate and timely processing of claims.

What is the difference between Patient Account Associate vs Medical Billing Specialist?

AspectPatient Account AssociateMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred (e.g., Certified Professional Biller)
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing, collections, insurance claimsProcessing medical claims, coding, billing submissions

The Patient Account Associate and Medical Billing Specialist roles share similar responsibilities in managing billing and insurance claims. However, Patient Account Associates often focus more on patient interactions and account management, while Medical Billing Specialists concentrate on coding and claim processing. Both roles require knowledge of healthcare billing procedures and may require certification, making them closely related in the healthcare revenue cycle.

What are the most commonly searched types of Patient Account jobs in California?

The most popular types of Patient Account jobs in California are:

What cities in California are hiring for Patient Account Associate jobs?

Cities in California with the most Patient Account Associate job openings:

Patient Account Associate jobs near you
Infographic showing various Patient Account Associate job openings in California as of August 2026, with employment types broken down into 3% As Needed, 72% Full Time, 17% Part Time, 2% Temporary, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $56,070 per year, or $27 per hour.

Sr. Patient Account Associate

Roseville, CA

Adventist Health
Non-Profits • 10K+ employees

7.7

Company rating: 7.7 out of 10

Based on 246 frontline employees who took The Breakroom Quiz

165th of 896 rated healthcare providers

People enjoy working here

Good employer

Recommended by students

Learn more about Adventist Healthexternal

$20.75 - $28/hr

Full-time

Re-posted 23 days ago

Job description

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.
Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.

Job Summary:

Performs medical billing and collection activities for assigned patient accounts. Posts cash receipts, adjustments and denials and ensures reconciliation of all posted data. Serves as knowledge expert for billing processes.

Job Requirements:

Education and Work Experience:

  • Associate's/Technical Degree or equivalent combination of education/related experience: Required
  • Bachelor's Degree: Preferred
  • Two years' healthcare billing experience: Preferred

Licenses/Certifications:

  • Certified Professional Coder (CPC) - AAPC: Preferred

Essential Functions:

  • Reviews, corrects and submits claims to payers. Communicates with patients, government agencies and third party payers to gather, process and record information needed for appropriate reimbursement.
  • Reviews unpaid accounts, initiates corrective actions to collect the accounts, and follows up to ensure expected result is achieved. Initiates collection action for past due and denied claims. Calculates write-off and debit or credit adjustments.
  • Communicates with other departments for charge information, coding updates and other information for claims appeals.
  • Posts complex electronic and manual cash receipts, adjustments and denials and ensures reconciliation of all posted data. Assists team members as knowledge expert for billing processes.
  • Consistently meet or exceed productivity and quality performance expectations
  • Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

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