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Patient Account Manager Jobs in Virginia (NOW HIRING)

Acadia Healthcare

Patient Account Representative

Galax, VA · On-site

$18 - $22/hr

... Manage daily productivity via patient accounting system and productivity reports. Needs to maintain an average of 30-40 accounts worked per day minimum. • Prorate patient accounts and monitor that ...

Acadia Healthcare

Patient Account Representative

Galax, VA · On-site

$18 - $22/hr

... Manage daily productivity via patient accounting system and productivity reports. Needs to maintain an average of 30-40 accounts worked per day minimum. • Prorate patient accounts and monitor that ...

Acadia Healthcare

Patient Account Representative

Galax, VA · On-site

$18 - $22/hr

... · Manage daily productivity via patient accounting system and productivity reports. Needs to maintain an average of 30-40 accounts worked per day minimum. · Prorate patient accounts and monitor ...

Acadia Healthcare

Patient Account Representative

Galax, VA · On-site

$18 - $22/hr

... Manage daily productivity via patient accounting system and productivity reports. Needs to maintain an average of 30-40 accounts worked per day minimum. • Prorate patient accounts and monitor that ...

Currie Medical

Senior Account Manager

Norfolk, VA · On-site

$75K - $115K/yr

Position Overview The Senior Account Manager executes on our overall effort to maintain and grow ... Partner with clinical and supply-chain stakeholders to drive product adoption, patient compliance ...

Palmetto Infusion

Account Manager

Virginia Beach, VA · On-site

The Account Manager position is responsible for achievement of company objectives for an assigned ... At Palmetto Infusion, we believe that patient advocacy is at the heart of everything we do ...

Careviso

HUB / Pharma Account Manager

Vienna, VA · On-site

Hub/Pharma Account Manager Location: This is a hybrid position based in one of our offices in ... Optimize revenue cycle management (RCM) across the patient journey * Empower patients to make ...

careviso

HUB / Pharma Account Manager

Vienna, VA · On-site

Hub/Pharma Account Manager Location: This is a hybrid position based in one of our offices in ... Optimize revenue cycle management (RCM) across the patient journey * Empower patients to make ...

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Patient Account Manager information

See Virginia salary details

$31.7K

$74.4K

$113K

How much do patient account manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for patient account manager in Virginia is $74,385.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $93,200.00 per year, depending on experience, location, and employer.

What are some common challenges faced by patient account managers, and how can they be addressed?

Patient Account Managers often encounter challenges such as managing complex billing issues, handling patient inquiries about insurance coverage, and resolving payment discrepancies. These challenges can be addressed by staying up-to-date with the latest healthcare billing regulations, developing strong communication skills to explain financial matters to patients, and working closely with insurance companies and internal teams. Building efficient processes for tracking accounts and proactively following up on outstanding balances can also help maintain accurate records and improve patient satisfaction.

What are the key skills and qualifications needed to thrive as a patient account manager?

To thrive as a Patient Account Manager, you need a solid understanding of medical billing, insurance procedures, and revenue cycle management, often supported by a degree in healthcare administration or a related field. Familiarity with electronic health record (EHR) systems, billing software, and coding standards such as ICD-10 and CPT codes is essential. Strong communication, problem-solving, and organizational skills help you effectively resolve patient account issues and collaborate with both patients and healthcare providers. These skills are crucial for ensuring accurate billing, timely payments, and positive patient experiences, which directly impact a healthcare organization's financial health.

What is the difference between Patient Account Manager vs Medical Billing Specialist?

AspectPatient Account ManagerMedical Billing Specialist
CredentialsHigh school diploma; some roles may prefer certifications in healthcare administrationHigh school diploma; certification in medical billing preferred
Work EnvironmentHealthcare facilities, hospitals, clinics, insurance companiesMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesOverseeing patient accounts, resolving billing issues, coordinating with insuranceProcessing medical claims, coding, submitting bills to insurers

While both roles involve handling medical billing, the Patient Account Manager focuses on managing patient accounts and resolving billing issues, whereas the Medical Billing Specialist primarily processes claims and coding. The Patient Account Manager often has broader responsibilities in account oversight and customer service, making it a more client-facing role within healthcare billing teams.

What does a patient account manager do?

A patient account manager oversees billing and financial processes related to patient accounts in healthcare settings. They verify insurance coverage, process payments, resolve billing issues, and ensure accurate record-keeping using billing software. Strong communication and knowledge of healthcare regulations are essential for this role.
What are the most commonly searched types of Patient Account jobs in Virginia? The most popular types of Patient Account jobs in Virginia are:
What cities in Virginia are hiring for Patient Account Manager jobs? Cities in Virginia with the most Patient Account Manager job openings:
Patient Account Manager jobs near you
Infographic showing various Patient Account Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $74,385 per year, or $35.8 per hour.

Patient Account Team Lead

Chesapeake Regional Healthcare

Chesapeake, VA • On-site

Full-time

Re-posted 29 days ago

Chesapeake Regional Healthcare rating

6.9

Company rating: 6.9 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

The Patient Accounts Team Lead is responsible for the supervision and troubleshooting of billing and follow up issues that arise from patient accounts, for the daily, weekly, and monthly reporting in the areas of billing, follow up, cash posting, etc., and for acting as the liaison between the patient accounts department and outsource vendors.
Essential Duties and Responsibilities
These duties and responsibilities described below represent the general tasks performed on a daily basis; other tasks may be assigned.
  • Ensure effective and efficient workflow of the department
  • Assist Patient Accounts management in the training and orientation of all new employees
  • Prepare daily, weekly, and monthly reports that track the progress of the department's billing, follow up, and cash posting areas
  • Complete special projects and analysis as assigned in a timely manner
  • Maintain an extensive understanding of various insurances/requirements and stay abreast of changes
  • Submit electronic and paper claims to appropriate insurance payers
  • Follow up in a timely manner on unprocessed and/or unpaid claims until resolution is reached by working work queues
  • Make phone calls, use the internet, or send emails per payer specifications to follow up on claims in question
  • Enter and analyze information in billing system to record action in clear concise manner
  • Ensure that all documentation is clear, concise, and to the point, but contains enough information for understanding of work performed and actions needed
  • Ensure that the appropriate documentation, correspondence, emails, etc. are scanned into accounts for accurate documentation of work performed and status of the account
  • Accurately post payments and adjustments as appropriate per billing and payment policies and procedures, payer explanation of benefits, and management guidelines
  • Research credit balances to resolve accounts
  • Understand and use the department computer system in an effective and proficient manner

Education and Experience
Minimum Required Education: High school diploma or equivalent
Preferred Education: Associates or bachelor's degree in business or healthcare administration
Experience: 5+ years' experience in an acute care setting with extensive knowledge of hospital billing and follow-up
Certificates, Licenses, Registrations
Applicant must be a Certified Patient Account Technician (CPAT) at hire.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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