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Patient Account Manager Jobs in Delaware (NOW HIRING)

Centstone HC

Patient Financial Services Manager

Dover, DE · On-site

$82K - $128K/yr

Collaborate with internal departments to resolve patient account issues and support efficient ... Experience in treasury management and healthcare revenue cycle operations. * Knowledge of patient ...

Aledade PBC

Account Manager, Delaware/Maryland

Dover, DE · Hybrid

$90K - $100K/yr

As our Account Manager , you will be the ultimate strategic partner, business coach, and advocate ... Demonstrated knowledge of value based care contracts across all patient types * Minimum 6-8 years ...

Noraxon

Regional Account Manager - Outside Sales

Newark, DE · On-site

$80K - $150K/yr

... patient outcomes. About the Job: Noraxon USA is an industry leader in human movement metrics and ... This Regional Account Manager role is an ideal mid-career opportunity if you enjoy building strong ...

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Patient Account Manager information

See Delaware salary details

$32K

$75.1K

$114.1K

How much do patient account manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for patient account manager in Delaware is $75,093.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient account manager?

To thrive as a Patient Account Manager, you need a solid understanding of medical billing, insurance procedures, and revenue cycle management, often supported by a degree in healthcare administration or a related field. Familiarity with electronic health record (EHR) systems, billing software, and coding standards such as ICD-10 and CPT codes is essential. Strong communication, problem-solving, and organizational skills help you effectively resolve patient account issues and collaborate with both patients and healthcare providers. These skills are crucial for ensuring accurate billing, timely payments, and positive patient experiences, which directly impact a healthcare organization's financial health.

What are some common challenges faced by patient account managers, and how can they be addressed?

Patient Account Managers often encounter challenges such as managing complex billing issues, handling patient inquiries about insurance coverage, and resolving payment discrepancies. These challenges can be addressed by staying up-to-date with the latest healthcare billing regulations, developing strong communication skills to explain financial matters to patients, and working closely with insurance companies and internal teams. Building efficient processes for tracking accounts and proactively following up on outstanding balances can also help maintain accurate records and improve patient satisfaction.

What is the difference between Patient Account Manager vs Medical Billing Specialist?

AspectPatient Account ManagerMedical Billing Specialist
CredentialsHigh school diploma; some roles may prefer certifications in healthcare administrationHigh school diploma; certification in medical billing preferred
Work EnvironmentHealthcare facilities, hospitals, clinics, insurance companiesMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesOverseeing patient accounts, resolving billing issues, coordinating with insuranceProcessing medical claims, coding, submitting bills to insurers

While both roles involve handling medical billing, the Patient Account Manager focuses on managing patient accounts and resolving billing issues, whereas the Medical Billing Specialist primarily processes claims and coding. The Patient Account Manager often has broader responsibilities in account oversight and customer service, making it a more client-facing role within healthcare billing teams.

What does a patient account manager do?

A patient account manager oversees billing and financial processes related to patient accounts in healthcare settings. They verify insurance coverage, process payments, resolve billing issues, and ensure accurate record-keeping using billing software. Strong communication and knowledge of healthcare regulations are essential for this role.

What are the most commonly searched types of Patient Account jobs in Delaware?

The most popular types of Patient Account jobs in Delaware are:

Patient Account Manager jobs near you
Infographic showing various Patient Account Manager job openings in Delaware as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $75,093 per year, or $36.1 per hour.

Patient Financial Services AR Manager

Dover, DE • On-site

Smart IT Frame LLC
Software Development • 51 - 200 employees
Learn more about Smart IT Frame LLCexternal

$82K - $128K/yr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Now Hiring: Patient Financial Services AR Manager | Dover, DE 🚨

We’re excited to present a Permanent Full-Time Patient Financial Services AR Manager opportunity with Bayhealth Hospital – Kent Campus in Dover, Delaware.

📍 Location: Dover, DE

🏥 Facility: Bayhealth Hospital – Kent Campus

💼 Job Type: Permanent | Full-Time

🕘 Shift: Days

💰 Salary: $82,950.40 – $128,564.80/year

🔹 Position Overview

The Patient Financial Services AR Manager will lead insurance Accounts Receivable operations, ensuring efficient billing, account follow-up, collections, reconciliation, regulatory compliance, and overall revenue cycle performance.

This role will collaborate closely with Revenue Cycle, Employed Physician Practices, payers, vendors, and other key departments to drive financial performance and continuous improvement.

🔹 Key Responsibilities

✅ Lead and supervise Patient Financial Services AR staff

✅ Manage insurance AR across Epic HB and PB modules

✅ Monitor billing, collections, productivity, quality, and reimbursement performance

✅ Analyze denial trends and develop corrective action plans

✅ Oversee insurance credit balances and account resolution

✅ Develop and maintain financial and operational reports

✅ Ensure compliance with Medicare, Medicaid, commercial payers, and applicable regulations

✅ Support staff training, performance evaluations, and employee engagement

✅ Monitor vendor performance and payer issues

✅ Collaborate with leadership and cross-functional teams on process improvements

✅ Maintain applicable Epic ARCR certifications

🔹 Required Qualifications

🎓 bachelor’s degree in business preferred/required, OR equivalent experience based on the stated requirements.

💼 Minimum 5 years of experience in patient accounting, third-party reimbursement, or a related field, including at least 3 years in a supervisory/leadership role.

⭐ Preferred:

  • 7+ years of relevant experience
  • 5+ years of leadership experience
  • Certified Patient Account Manager (CPAM)
  • Certified Revenue Cycle Representative (CRCR)
  • Epic ARCR experience/certification

If you have strong Revenue Cycle, Patient Accounting, Insurance AR, PFS, Epic, denial management, or healthcare financial operations leadership experience, this could be an excellent opportunity to advance your career.

📩 Interested or know someone who may be a great fit?

Contact: Rupak Kumar

📧 rupak.kumar@smartitframe.com

📞 201-201-1498

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