Job Title: Patient Financial Services Manager
Location: Dover, Delaware
Pay Rate: $82,950.40 - $128,564.80 Annually
Contract: Permanent Full-Time
Schedule: Days | Full-Time
Experience: Minimum 5 Years in Patient Accounting, Third-Party Reimbursement, Related Revenue Cycle Field
About the Rolean experienced Patient Financial Services Manager to oversee Epic Single Business Office (SBO) operations, revenue cycle management, patient billing, cash application, and customer service functions. This leadership role ensures compliant healthcare billing practices, efficient financial operations, and collaboration across departments to support patient financial services and revenue cycle performance.
ResponsibilitiesLead Epic Single Business Office (SBO), patient billing, customer service, and cash application operations.
Supervise, mentor, and evaluate staff while supporting employee development and departmental performance.
Oversee patient collections, financial counseling, cash reconciliation, refunds, and treasury management activities.
Monitor operational metrics, implement process improvements, and ensure compliance with healthcare billing regulations.
Collaborate with internal departments to resolve patient account issues and support efficient revenue cycle operations.
RequirementsBachelor's degree in Business, or High School Diploma/GED with qualifying Revenue Cycle leadership experience as specified by the facility.
Minimum 5 years of experience in patient accounting, third-party reimbursement, or a related field.
Minimum 3 years of supervisory or leadership experience.
Experience in treasury management and healthcare revenue cycle operations.
Knowledge of patient billing, cash application, financial counseling, and regulatory compliance.
Position HighlightsPermanent Full-Time
Day Shift
Acute Care Hospital
Specialty: Accounting
Department: Patient Financial Services – Epic Single Business Office (SBO)
EMR: Epic
Leadership Focus: Revenue Cycle Management, Patient Financial Services, Cash Application, and Customer Service