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Patient Accounts Rep Jobs (NOW HIRING)

HealthPoint

Patient Accounts Representative

Renton, WA · On-site

$22.50/hr

The Patient Accounts Representative is responsible for the effective and creative use of proven billing follow-up techniques, and self-directed initiative, to bill and collect payments and resolve ...

UHS

PATIENT ACCOUNTS REP

Streamwood, IL · On-site

$17.75 - $23.50/hr

Responsibilities PATIENT ACCOUNT REPRESENTATIVE FULL TIME The Patient Account Representative/Collector/Biller is responsible for the billing, follow-up, and collection of assigned patient accounts by ...

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How much do patient accounts rep jobs pay per hour?

As of May 30, 2026, the average hourly pay for patient accounts rep in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Accounts Representative, and why are they important?

To thrive as a Patient Accounts Representative, you need a solid understanding of medical billing, insurance procedures, and basic accounting, typically supported by a high school diploma or associate degree in a related field. Familiarity with practice management software, electronic health records (EHR) systems, and medical coding standards such as ICD-10 and CPT is essential. Strong communication, attention to detail, and problem-solving skills help you effectively resolve billing issues and interact with patients and insurance companies. These skills are crucial for ensuring timely and accurate billing, maximizing revenue, and maintaining positive patient relationships.

What are some common challenges faced by Patient Accounts Representatives in managing billing and insurance claims?

Patient Accounts Representatives often encounter challenges such as navigating complex insurance policies, resolving discrepancies in patient billing, and keeping up with frequent changes in healthcare regulations. Effective communication with patients, insurance companies, and healthcare providers is essential to clarify benefits, address denied claims, and ensure timely payment. Staying organized and detail-oriented helps representatives manage multiple accounts efficiently, reduce errors, and maintain a positive patient experience.

What does a Patient Accounts Representative do?

A Patient Accounts Representative is responsible for managing patient billing and insurance claims within healthcare facilities. They handle patient accounts, process payments, resolve billing discrepancies, and communicate with insurance companies to ensure proper reimbursement. Additionally, they assist patients with understanding their bills, setting up payment plans, and addressing any questions related to their accounts. This role requires strong communication, organizational, and customer service skills.

What is the difference between Patient Accounts Rep vs Medical Billing Specialist?

AspectPatient Accounts RepMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing, collections, insurance follow-upPreparing and submitting insurance claims, coding, reimbursement processing

While both roles involve billing and financial tasks in healthcare, Patient Accounts Reps focus more on managing patient accounts and collections, whereas Medical Billing Specialists primarily handle insurance claims and coding. Both positions require knowledge of healthcare billing processes and may overlap in some duties, but their core functions differ slightly based on their focus areas.

What states have the most Patient Accounts Rep jobs? States with the most job openings for Patient Accounts Rep jobs include:
Patient Accounts Rep jobs near you
Infographic showing various Patient Accounts Rep job openings in the United States as of May 2026, with employment types broken down into 2% Locum Tenens, 2% As Needed, 81% Full Time, and 15% Part Time. Highlights an 98% Physical, and 2% Hybrid job distribution, with an average salary of $44,549 per year, or $21.4 per hour.

PATIENT ACCOUNTS REP

Alan B. Miller Medical Center

Streamwood, IL • On-site

$17.75 - $23.50/hr

Full-time

Posted 14 days ago

Job description

Patient Account Representative

The Patient Account Representative/Collector/Biller is responsible for the billing, follow-up, and collection of assigned patient accounts by contacting patients, insurance companies and third-party payors to resolve all outstanding owed balances; and reconciles the receivables & contractuals from patient's insurance companies, and third-party payors on patient accounts. This position is also responsible for the electronic or hardcopy submission of claims. The representative is also responsible for the accurate completion of the monthly Medicare Bad Debt Log.

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