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Patient Accounts Rep Jobs (NOW HIRING)

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THIS POSITION IS NOT REMOTE. Healthcare Institution seeking a Patient Account Representative to handle Medical Billing & Collections. Individuals applying should have knowledge of Medical Billing and ...

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Patient Accounts Rep information

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$11

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$28

How much do patient accounts rep jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for patient accounts rep in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Patient Accounts Rep vs Medical Billing Specialist?

AspectPatient Accounts RepMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing, collections, insurance follow-upPreparing and submitting insurance claims, coding, reimbursement processing

While both roles involve billing and financial tasks in healthcare, Patient Accounts Reps focus more on managing patient accounts and collections, whereas Medical Billing Specialists primarily handle insurance claims and coding. Both positions require knowledge of healthcare billing processes and may overlap in some duties, but their core functions differ slightly based on their focus areas.

What are the key skills and qualifications needed to thrive as a patient accounts rep?

To thrive as a Patient Accounts Representative, you need a solid understanding of medical billing, insurance procedures, and basic accounting, typically supported by a high school diploma or associate degree in a related field. Familiarity with practice management software, electronic health records (EHR) systems, and medical coding standards such as ICD-10 and CPT is essential. Strong communication, attention to detail, and problem-solving skills help you effectively resolve billing issues and interact with patients and insurance companies. These skills are crucial for ensuring timely and accurate billing, maximizing revenue, and maintaining positive patient relationships.

What does a patient accounts rep do?

A Patient Accounts Representative is responsible for managing patient billing and insurance claims within healthcare facilities. They handle patient accounts, process payments, resolve billing discrepancies, and communicate with insurance companies to ensure proper reimbursement. Additionally, they assist patients with understanding their bills, setting up payment plans, and addressing any questions related to their accounts. This role requires strong communication, organizational, and customer service skills.

What are some common challenges faced by patient accounts reps in managing billing and insurance claims?

Patient Accounts Representatives often encounter challenges such as navigating complex insurance policies, resolving discrepancies in patient billing, and keeping up with frequent changes in healthcare regulations. Effective communication with patients, insurance companies, and healthcare providers is essential to clarify benefits, address denied claims, and ensure timely payment. Staying organized and detail-oriented helps representatives manage multiple accounts efficiently, reduce errors, and maintain a positive patient experience.
What states have the most Patient Accounts Rep jobs? States with the most job openings for Patient Accounts Rep jobs include:
Infographic showing various Patient Accounts Rep job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 71% Full Time, 19% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,549 per year, or $21.4 per hour.

Patient Accounts Representative

H2 Health

Jacksonville, FL • On-site

$17 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


H2 Health rating

7.0

Company rating: 7.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz


Job description

Patient Accounts Representative H2 Health 484 Riverside Ave, Jacksonville, FL 32202
At H2 Health, we understand that patient care goes beyond the clinic floor. Behind every successful therapy session is a dedicated administrative team ensuring every financial detail is handled with care and precision. As a Patient Accounts Representative, you'll be a key player in supporting our mission to deliver seamless, patient-centered care.
Your Role:
As a Patient Accounts Representative, you'll manage critical billing and reimbursement functions, serving as a vital link between patients, providers, and payers.
    • Review and process claims for accuracy and completeness before submission
    • Monitor accounts receivable, follow up on unpaid claims, and resolve denials
    • Communicate with patients regarding their accounts, balances, and insurance benefits
    • Work closely with clinical and administrative teams to ensure accurate documentation and billing compliance
    • Maintain patient account records with integrity, confidentiality, and attention to detail

Requirements
  • High school diploma or equivalent; coursework in healthcare billing or finance preferred
  • At least 1 year of experience in medical billing, collections, or patient accounts
  • Strong understanding of insurance claims, EOBs, and reimbursement procedures
  • Familiarity with EMR/EHR systems and office software
  • Excellent communication, organization, and problem-solving skills
  • Ability to handle sensitive financial and medical information with discretion

Join our dynamic team and make a meaningful impact in the healthcare field!
Benefits
Why H2 Health?
We're more than a workplace, we're a community.
  • Competitive hourly pay $17.00 - $19.00 per hour
  • Full benefits: medical, dental, vision, and 401(k) with match
  • PTO, paid holidays, and company-paid life insurance
  • Growth opportunities in healthcare administration and operations
  • Work-life balance with flexible scheduling options
  • Supportive, clinician-led team culture
  • Additional perks: parental leave, employee rewards, discounts, and recognition programs

Ready to make an impact on both sides of the front desk? Apply today and become a key part of a team that values your versatility.
H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.

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