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Patient Accounts Rep Jobs (NOW HIRING)

UHS

PATIENT ACCOUNTS REP

Tequesta, FL · On-site

$17.50 - $23.25/hr

Responsibilities SandyPines is seeking a dynamic and talented Patient Account REP. Universal Health Services, Inc. , one of the nation's largest and most respected providers of hospital and health ...

Universal Health Services

PATIENT ACCOUNTS REP

Tequesta, FL

$17.50 - $23.25/hr

Responsibilities SandyPines is seeking a dynamic and talented Patient Account REP. Universal Health Services, Inc., one of the nation's largest and most respected providers of hospital and healthcare ...

Brown University Health

Patient Accounts Rep

Providence, RI · On-site

$18.25 - $24/hr

Direct Admission is completed on the Nursing unit by the Patient Account Representative. Self-pay patients - refer to Medicaid Specialist/Patient Financial Advocate. Completes waiver for "Non-Covered ...

Brownhealth

$18.25 - $24/hr

Direct Admission is completed on the Nursing unit by the Patient Account Representative.Self-pay patients - refer to Medicaid Specialist/Patient Financial Advocate. Completes waiver for "Non-Covered ...

Brown University Health

Patient Accounts Rep

$18.50 - $24.25/hr

Direct Admission is completed on the Nursing unit by the Patient Account Representative.Self-pay patients - refer to Medicaid Specialist/Patient Financial Advocate. Completes waiver for "Non-Covered ...

Brown University Health

$16.75 - $22/hr

Direct Admission is completed on the Nursing unit by the Patient Account Representative.Self-pay patients - refer to Medicaid Specialist/Patient Financial Advocate. Completes waiver for "Non-Covered ...

Brownhealth

$18.25 - $24/hr

Direct Admission is completed on the Nursing unit by the Patient Account Representative.Self-pay patients - refer to Medicaid Specialist/Patient Financial Advocate. Completes waiver for "Non-Covered ...

Brownhealth

Patient Accounts Rep

Providence, RI · On-site

$18.25 - $24/hr

Direct Admission is completed on the Nursing unit by the Patient Account Representative.Self-pay patients - refer to Medicaid Specialist/Patient Financial Advocate. Completes waiver for "Non-Covered ...

Brown University Health

Patient Accounts Rep

Providence, RI · On-site

$18.25 - $24/hr

Direct Admission is completed on the Nursing unit by the Patient Account Representative. Self-pay patients - refer to Medicaid Specialist/Patient Financial Advocate. Completes waiver for "Non-Covered ...

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How much do patient accounts rep jobs pay per hour?

As of May 30, 2026, the average hourly pay for patient accounts rep in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Accounts Representative, and why are they important?

To thrive as a Patient Accounts Representative, you need a solid understanding of medical billing, insurance procedures, and basic accounting, typically supported by a high school diploma or associate degree in a related field. Familiarity with practice management software, electronic health records (EHR) systems, and medical coding standards such as ICD-10 and CPT is essential. Strong communication, attention to detail, and problem-solving skills help you effectively resolve billing issues and interact with patients and insurance companies. These skills are crucial for ensuring timely and accurate billing, maximizing revenue, and maintaining positive patient relationships.

What are some common challenges faced by Patient Accounts Representatives in managing billing and insurance claims?

Patient Accounts Representatives often encounter challenges such as navigating complex insurance policies, resolving discrepancies in patient billing, and keeping up with frequent changes in healthcare regulations. Effective communication with patients, insurance companies, and healthcare providers is essential to clarify benefits, address denied claims, and ensure timely payment. Staying organized and detail-oriented helps representatives manage multiple accounts efficiently, reduce errors, and maintain a positive patient experience.

What does a Patient Accounts Representative do?

A Patient Accounts Representative is responsible for managing patient billing and insurance claims within healthcare facilities. They handle patient accounts, process payments, resolve billing discrepancies, and communicate with insurance companies to ensure proper reimbursement. Additionally, they assist patients with understanding their bills, setting up payment plans, and addressing any questions related to their accounts. This role requires strong communication, organizational, and customer service skills.

What is the difference between Patient Accounts Rep vs Medical Billing Specialist?

AspectPatient Accounts RepMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing, collections, insurance follow-upPreparing and submitting insurance claims, coding, reimbursement processing

While both roles involve billing and financial tasks in healthcare, Patient Accounts Reps focus more on managing patient accounts and collections, whereas Medical Billing Specialists primarily handle insurance claims and coding. Both positions require knowledge of healthcare billing processes and may overlap in some duties, but their core functions differ slightly based on their focus areas.

What states have the most Patient Accounts Rep jobs? States with the most job openings for Patient Accounts Rep jobs include:
Patient Accounts Rep jobs near you
Infographic showing various Patient Accounts Rep job openings in the United States as of May 2026, with employment types broken down into 2% Locum Tenens, 2% As Needed, 81% Full Time, and 15% Part Time. Highlights an 98% Physical, and 2% Hybrid job distribution, with an average salary of $44,549 per year, or $21.4 per hour.
PATIENT ACCOUNTS REPRESENTATIVE

PATIENT ACCOUNTS REPRESENTATIVE

NORTH OLYMPIC HEALTHCARE NETWORK

Port Angeles, WA

$19.55 - $23.96/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

Job Title: Patient Accounts Representative 

Department: Billing 

Reports To: Patient Accounts Manager 

FLSA Status: Non-Exempt 

Summary: 

Responsible for reviewing insurance claims for accuracy and timely filing on behalf of the organization, to procure the monetary collection process of insurances, vendors and third-party payments along with timely patient portion billings to meet the organization’s policy and procedure requirements for receipt and collection processes.   

Essential Duties and Responsibilities: 

Achieve Results 

  • Ensure timely and accurate billing and collection of medical claims.  Ensure that the billing and collection processes meet or exceed the organization’s financial and operational goals.  

  • Ensure timely and accurate claim follow up on denied and/or appealed claims. Assist problem resolution between the organization and its patients, payer sources, as necessary to expedite claims processing and patient balance billing process. 

  • Monitor accounts and identify outstanding balances and follow up as necessary, informing Patient Accounts Manager of issues or obstacles delaying speedy claims processing and patient billing. 

Operational Excellence 

  • Ensure all billing processes and collection functions are compliant with all internal policies as well as state, local, and federal laws, regulations, regulatory and/or best practices.  

  • Ensure all billing and collection efforts contribute to a positive patient experience.   

Relationships  

  • Develop and ensure effective, positive relationships within and among the Patient Accounts staff, as well as with other departments within the organization.  

  • Develop and ensure positive working relationships with patients, contractors, vendors, third party payers, and other departments this position supports.  

Leadership & Stewardship 

  • Uphold and consistently represent the values, mission, and policies of the organization.   

Primary Tasks and Duties 

  • Submit claims to the appropriate health plans daily, review all denials for complexity, make corrections, and resubmit claims within 30 days of the denial received date.   

  • Complete claim forms, submit bills and claims, perform quality control procedures on all claim forms and detail bills to ensure accurate billing.   

  • Contact patients regarding denials that require patient follow up and/or assistance.  

  • Responsible for running all billing ageing reports and maintaining documentation supporting follow-up decision processes.   

  • Complete insurance refunds in a timely and accurate manner.   

  • Participates in meetings and training as required.   

  • Other duties as assigned.   

Essential Functions & Key Competencies        

  • Demonstrate a strong business acumen as well as substantial knowledge and expertise in medical claims and billing.  Analyze, synthesize and communicate complex data, clinical information, business needs and related issues in an accurate, objective, and straightforward manner.   

  • Demonstrate a high level of problem-solving skills.  Demonstrate the ability to make critical medical billing decisions supported by substantial financial analysis and critical data-based decision making.   

  • Effectively manage conflict and change.     

  • Demonstrate interpersonal savvy and influence skills in all dealings with regulatory agencies, government entities, network providers, and related concerns.  

  • Demonstrate and engage in the use and development of technology to provide information and analysis of departmental outcomes and process improvement.   

  • Ensure all wide-spread billing issues are communicated to Patient Accounts Manager.  

Qualifications: 

Education 

  • High School diploma or equivalent. 

Professional 

  • Demonstrated “skilled” business office experience. 

  • Demonstrated success in communication, customerservice,or working with the public, preferably in a medical care facility. 

  • Demonstrated success in managingdifficult situations. 

  • Demonstrated success in general computercompetence,including basic Word and potential to be trainedinspecific software for patient information, billing, and communication. 

  • Epic EMR experience is preferred. 

  • Basicmedical, dental, and/or visioninsurance knowledgeis preferred. 

  • FQHC billing experience is preferred.  

Language 

  • Ability to speak, read, write, and understand English. 

Physical Demands: 

  • Ability to interact with computerscreensfor up to six hours at a time (visual acuityrequired). 

  • Must have manual dexterity for use of keyboard. Ability to remain stationary for periods of up to four hours. Ability to communicate via phone, mail, and in person to resolve disputes, solve problems, etc. 

  • Capacity to function in a sometimes stressful, multi-tasking environment. 

Work Environment: 

  • Fast-paced community health center setting, potential exposure to infectious diseases, and interaction with a diverse patient population. 

Benefits: 

  • Medical, Vision, and Dental coverage, 4% 401k Contribution, $50 a month HRA contribution to be used towards qualifying medical expenses, Paid Time Off (PTO) plus paid holidays. 

Equal Opportunity Employer: 

  • North Olympic Healthcare Network is an equal opportunity employer (EOE). All applicants will receive equal consideration for employment without regard to age, race, color, national origin or ancestry, ethnicity, family or marital status, sex, genetic information, disability, creed, religion, citizenship, socio-economic status, military or veteran status, or any other characteristic protected under applicable federal, state, or local law. 

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