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Hospital Patient Service Representative Jobs (NOW HIRING)

York Hospital

Patient Service Representative

South Berwick, ME · On-site

$17.75 - $22.75/hr

Patient Service Representative At York Hospital, we are a team of providers, clinicians and staff members offering expertise within a hospital setting, our community sites, and physician practices ...

TidalHealth

Patient Service Representative

Seaford, DE · On-site

$17.09 - $23.08/hr

... Leapfrog Hospital Safety Guide for our unwavering commitment to patient care. Whether your ... Patient Service Representative Position Summary The Patient Service Representative provides ...

TidalHealth

Patient Service Representative

Berlin, MD · On-site

$17.09 - $23.08/hr

... Leapfrog Hospital Safety Guide for our unwavering commitment to patient care. Whether your ... Patient Service Representative Position Summary The Patient Service Representative provides ...

TidalHealth

Patient Service Representative

Salisbury, MD · On-site

$17.09 - $23.08/hr

... Leapfrog Hospital Safety Guide for our unwavering commitment to patient care. Whether your ... Patient Service Representative Position Summary The Patient Service Representative provides ...

TidalHealth

Patient Service Representative

Berlin, MD · On-site

$17.09 - $23.08/hr

... Leapfrog Hospital Safety Guide for our unwavering commitment to patient care. Whether your ... Patient Service Representative Position Summary The Patient Service Representative provides ...

TidalHealth

Patient Service Representative

Salisbury, MD · On-site

$17.25 - $22/hr

... Leapfrog Hospital Safety Guide for our unwavering commitment to patient care. Whether your ... Patient Service Representative Position Summary The Patient Service Representative provides ...

Inova Health System

Patient Service Representative

$18 - $22.75/hr

Patient Service Representative Positions We are looking for dedicated Patient Service Representative 1, Patient Service Representative 2, Patient Service Representative 3, Patient Service ...

clh

Patient Service Representative

Valencia, PA · On-site

$16.75 - $21.50/hr

POSITION SUMMARY The Patient Service Representative is responsible for assisting with the coordination of referrals, and entering the patient's clinical data into our system. The ideal Patient ...

clh

Patient Service Representative

Valencia, PA · On-site

$16.75 - $21.50/hr

POSITION SUMMARY The Patient Service Representative is responsible for assisting with the coordination of referrals, and entering the patient's clinical data into our system. The ideal Patient ...

York Hospital

Patient Service Representative

South Berwick, ME · On-site

$17.75 - $22.75/hr

At York Hospital, we're more than a hospital. We are a team of providers, clinicians and staff ... The Patient Service Representative will be responsible for: answering the phone, greeting patients ...

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Hospital Patient Service Representative information

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How much do hospital patient service representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for hospital patient service representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What is a hospital patient service representative?

A Hospital Patient Service Representative is a professional who assists patients with administrative tasks during their hospital visit or stay. They help with patient registration, scheduling appointments, verifying insurance information, and answering questions about hospital services and procedures. These representatives serve as a key point of contact between patients, medical staff, and hospital departments, ensuring that patients have a smooth and positive experience. Their role requires strong communication, organizational, and customer service skills.

What are the key skills and qualifications needed to thrive as a hospital patient service representative?

To thrive as a Hospital Patient Service Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare or customer service. Familiarity with hospital information systems, electronic health record (EHR) software, and appointment scheduling tools is typically required. Exceptional interpersonal communication, problem-solving abilities, and a compassionate demeanor are crucial soft skills for this role. These skills ensure accurate patient processing, positive patient experiences, and efficient hospital operations.

What are some typical challenges hospital patient service representatives face when interacting with patients and families?

Hospital Patient Service Representatives often encounter situations where patients or their families are anxious, upset, or confused about hospital procedures and billing. Balancing empathy with the need to efficiently process registrations and provide accurate information can be challenging. Representatives must remain patient, clear, and professional while navigating sensitive conversations and ensuring all necessary paperwork is completed. Building strong communication skills and staying familiar with hospital protocols are key to handling these interactions effectively.

What is the difference between Hospital Patient Service Representative vs Medical Office Assistant?

AspectHospital Patient Service RepresentativeMedical Office Assistant
CredentialsHigh school diploma; customer service skillsHigh school diploma; administrative skills
Work EnvironmentHospitals, clinics, healthcare facilitiesDoctor's offices, clinics, outpatient centers
Employer & IndustryHospitals, healthcare providersMedical practices, clinics
Primary ResponsibilitiesPatient check-in, scheduling, insurance verificationScheduling appointments, data entry, billing support

The Hospital Patient Service Representative and Medical Office Assistant roles share similarities in customer service and administrative tasks but differ mainly in work environment and specific duties. The Hospital Patient Service Representative focuses on patient intake and insurance in hospital settings, while the Medical Office Assistant handles administrative tasks in outpatient clinics. Both roles are essential in healthcare operations and often require similar certifications.

How do I become a hospital patient service representative?

To become a hospital patient service representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Some employers prefer candidates with healthcare-related certifications or experience, and on-the-job training is often provided. Familiarity with hospital computer systems and a professional demeanor are also important for success in this role.

How to get started in a hospital patient service representative career?

To start a career as a hospital patient service representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Relevant experience in healthcare settings or familiarity with medical terminology can be beneficial, and some employers may require certification or training programs in patient services or healthcare administration.

What are the duties of a hospital patient service representative?

A hospital patient service representative is responsible for greeting patients, verifying their information, scheduling appointments, and assisting with insurance and billing inquiries. They serve as a liaison between patients and medical staff, ensuring smooth communication and a positive patient experience. Strong communication skills and familiarity with medical records and billing software are essential for this role.
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Cities with the most Hospital Patient Service Representative job openings:

What states have the most Hospital Patient Service Representative jobs?

States with the most job openings for Hospital Patient Service Representative jobs include:

What are popular job titles related to Hospital Patient Service Representative jobs?

For Hospital Patient Service Representative jobs, the most frequently searched job titles are:

Hospital Patient Service Representative jobs near you
Infographic showing various Hospital Patient Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Patient Service Representative

South Berwick, ME • On-site

York Hospital
Health Care and Social Assistance • 1 - 5K employees
Learn more about York Hospitalexternal

$17.75 - $22.75/hr

Other

Re-posted 13 days ago

York Hospital (Maine) rating

7.5

Company rating: 7.5 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Job description

Patient Service Representative

At York Hospital, we are a team of providers, clinicians and staff members offering expertise within a hospital setting, our community sites, and physician practices located throughout Southern Maine and the NH seacoast. Our caregivers’ commitment is to make a positive difference in the lives of one another, our patients and our community by instilling our vision of Loving Kindness for all. York Hospital, we are a community for life. The Patient Service Representative will be responsible for answering the phone, greeting patients when they arrive, checking patients in, pre-registration, collecting insurance information, scheduling patient appointments and other office duties as needed. Qualified candidates must have 1 or more years of medical office experience, be self-directed and able to work as a team, have excellent customer service skills both on the phone and in person, computer skills, be able to multitask in a fast-paced environment all while having great attention to detail, and be flexible. York Hospital is an equal opportunity employer.

What York Hospital (Maine) employees say

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