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Hospital Patient Service Representative Jobs (NOW HIRING)

TidalHealth

Patient Service Representative

Berlin, MD

$17.09 - $23.08/hr

S. hospitals by Healthgrades and a five-star hospital by the Centers for Medicare & Medicaid ... Patient Service Rep Position Summary The Patient Service Representative provides clerical support ...

TidalHealth

Patient Service Representative

Millsboro, DE

$15.25 - $19.50/hr

S. hospitals by Healthgrades and a five-star hospital by the Centers for Medicare & Medicaid ... Patient Service Rep Position Summary The Patient Service Representative provides clerical support ...

TidalHealth

Patient Service Representative

Millsboro, DE · On-site

$17.09 - $23.08/hr

S. hospitals by Healthgrades and a five-star hospital by the Centers for Medicare & Medicaid ... Patient Service Rep Position Summary The Patient Service Representative provides clerical support ...

TidalHealth

Patient Service Representative

Berlin, MD

$17.09 - $23.08/hr

S. hospitals by Healthgrades and a five-star hospital by the Centers for Medicare & Medicaid ... Patient Service Rep Position Summary The Patient Service Representative provides clerical support ...

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Hospital Patient Service Representative information

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How much do hospital patient service representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for hospital patient service representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What are some typical challenges Hospital Patient Service Representatives face when interacting with patients and families?

Hospital Patient Service Representatives often encounter situations where patients or their families are anxious, upset, or confused about hospital procedures and billing. Balancing empathy with the need to efficiently process registrations and provide accurate information can be challenging. Representatives must remain patient, clear, and professional while navigating sensitive conversations and ensuring all necessary paperwork is completed. Building strong communication skills and staying familiar with hospital protocols are key to handling these interactions effectively.

What is the difference between Hospital Patient Service Representative vs Medical Office Assistant?

AspectHospital Patient Service RepresentativeMedical Office Assistant
CredentialsHigh school diploma; customer service skillsHigh school diploma; administrative skills
Work EnvironmentHospitals, clinics, healthcare facilitiesDoctor's offices, clinics, outpatient centers
Employer & IndustryHospitals, healthcare providersMedical practices, clinics
Primary ResponsibilitiesPatient check-in, scheduling, insurance verificationScheduling appointments, data entry, billing support

The Hospital Patient Service Representative and Medical Office Assistant roles share similarities in customer service and administrative tasks but differ mainly in work environment and specific duties. The Hospital Patient Service Representative focuses on patient intake and insurance in hospital settings, while the Medical Office Assistant handles administrative tasks in outpatient clinics. Both roles are essential in healthcare operations and often require similar certifications.

What are the key skills and qualifications needed to thrive as a Hospital Patient Service Representative, and why are they important?

To thrive as a Hospital Patient Service Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare or customer service. Familiarity with hospital information systems, electronic health record (EHR) software, and appointment scheduling tools is typically required. Exceptional interpersonal communication, problem-solving abilities, and a compassionate demeanor are crucial soft skills for this role. These skills ensure accurate patient processing, positive patient experiences, and efficient hospital operations.

What is a Hospital Patient Service Representative?

A Hospital Patient Service Representative is a professional who assists patients with administrative tasks during their hospital visit or stay. They help with patient registration, scheduling appointments, verifying insurance information, and answering questions about hospital services and procedures. These representatives serve as a key point of contact between patients, medical staff, and hospital departments, ensuring that patients have a smooth and positive experience. Their role requires strong communication, organizational, and customer service skills.
More about Hospital Patient Service Representative jobs
What cities are hiring for Hospital Patient Service Representative jobs? Cities with the most Hospital Patient Service Representative job openings:
What states have the most Hospital Patient Service Representative jobs? States with the most job openings for Hospital Patient Service Representative jobs include:
What job categories do people searching Hospital Patient Service Representative jobs look for? The top searched job categories for Hospital Patient Service Representative jobs are:
Hospital Patient Service Representative jobs near you
Infographic showing various Hospital Patient Service Representative job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 37% Full Time, 52% Part Time, and 8% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.
Patient Service Representative

Patient Service Representative

Vernon Memorial HealthCare Inc

Viroqua, WI

$17.50/hr

Full-time

Posted 3 hours ago

Job description

Full-time position available for a Patient Service Representative in our Patient Registration and Accounts Department to work primarily in the Therapy department but assist hospital departments as needed. The Patient Service Representative duties include greeting patients, collecting required information to accurately process patient registration, telephone reception and general clerical duties.

The Patient Service Representative will work 5 days per week with hours ranging from 6:45am-5pm, primarily Monday through Friday.

The Patient Service Representative candidate must have the ability to demonstrate excellent communication and organizational skills with accuracy and attention to detail. The ability to multi-task and provide service with a sense of compassion is a must. Experience as a receptionist in a medical setting with proficient data entry and computer skills is strongly preferred. Experience with Epic a plus.

Working as a Patient Service Representative in the hospital you will enjoy being part of a team that cares for patients while being supported to learn and grow confidently. VMH supports the Patient Service Representative with a work life balance that shows appreciation for their efforts in our rural community.

The Patient Service Representative is offered an enhanced benefit package including medical, dental, vision, life, short-term disability, Paid Time Off and a 401k savings plan! Starting salary for the Patient Service Representative is $17.50 with adjustments based on experience. Apply online today at www.vmh.org.

Join Our Team at Vernon Health – Healthcare Careers in Viroqua, WI

Vernon Health, a Critical Access Hospital with Rural Health Clinics in Viroqua, WI, is seeking passionate healthcare professionals who share our mission to provide high-quality, compassionate care and our vision of a healthier community for all. We offer rewarding hospital jobs and healthcare careers where your skills and talent are valued. Join a supportive team that prioritizes teamwork, collaboration, and kindness in every patient interaction.

As an independent, non-profit hospital, Vernon Health has been serving the Viroqua community since 1951. Our campus includes a modern medical office building, family practice clinics, retail pharmacies, and a dedicated Orthopedic and General Surgery center, offering a variety of career opportunities in healthcare.

Located near the Mississippi River, La Crosse, and Madison, WI, Viroqua is a vibrant community with abundant outdoor recreation and excellent public and private schools. Learn more at www.viroqua-wisconsin.com.

Explore careers at Vernon Health and join us in making a difference in our community today!

Equal Opportunity Employer

Human Resources

Vernon Memorial Healthcare

507 South Main Street

Viroqua, WI 54665

(608) 637-4489

humanresources@vmh.org

www.vmh.org

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