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Medical Services Coordinator Jobs (NOW HIRING)

The Jewish Board

Medical Services Coordinator

Bronx, NY · On-site

$30.77/hr

The Medical Services Coordinator works in conjunction with the Registered Nurse/Office Manager to support the medical and administrative needs of the resident population. Responsibilities include ...

jbfcs

Medical Services Coordinator

Bronx, NY · On-site

The Medical Services Coordinator works in conjunction with the Registered Nurse/Office Manager to support the medical and administrative needs of the resident population. Responsibilities include ...

jbfcs

Medical Services Coordinator

Bronx, NY · On-site

The Medical Services Coordinator works in conjunction with the Registered Nurse/Office Manager to support the medical and administrative needs of the resident population. Responsibilities include ...

LifeStance Health

Medical Services Coordinator

Warwick, RI · On-site

$20.50 - $21.50/hr

The Medical Services Coordinator is responsible for serving as a point of contact to coordinate medical care, providing support to patients and psychiatric clinicians, ensuring quality customer ...

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How much do medical services coordinator jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for medical services coordinator in the United States is $23.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $26.44 per hour, depending on experience, location, and employer.

What does a medical services coordinator do?

A Medical Services Coordinator is responsible for organizing and managing various administrative and clinical tasks in healthcare settings. Their duties often include scheduling patient appointments, coordinating communications between patients and healthcare providers, managing medical records, and ensuring that patients receive the appropriate care and services. They may also handle insurance verification, authorizations, and billing-related tasks. Medical Services Coordinators play a vital role in ensuring the smooth operation of healthcare facilities and improving patient experiences.

What are the key skills and qualifications needed to thrive as a medical services coordinator?

To thrive as a Medical Services Coordinator, you need strong organizational skills, knowledge of healthcare procedures, and a background in health administration or a related field, often supported by a relevant associate’s or bachelor’s degree. Familiarity with medical billing software, electronic health record (EHR) systems, and insurance processing tools is typically required. Excellent communication, problem-solving abilities, and attention to detail are crucial soft skills for this role. These skills ensure efficient coordination of medical services, accurate patient information management, and effective collaboration among healthcare providers and patients.

How does a medical services coordinator typically collaborate with healthcare providers and insurance companies?

Medical Services Coordinators play a crucial role in facilitating communication between patients, healthcare providers, and insurance companies. They regularly coordinate patient appointments, verify insurance coverage, and ensure that all necessary authorizations are obtained for procedures or treatments. Effective collaboration requires clear documentation, timely follow-ups, and a strong understanding of medical terminology and insurance processes. By working closely with both clinical staff and administrative teams, Medical Services Coordinators help ensure a smooth patient experience and efficient care delivery.

What is the difference between Medical Services Coordinator vs Medical Office Assistant?

AspectMedical Services CoordinatorMedical Office Assistant
CredentialsCertification in healthcare administration or related fields often preferredHigh school diploma or equivalent; some roles may require certification
Work EnvironmentHospitals, clinics, healthcare facilities, managing patient servicesMedical offices, clinics, administrative support roles
Job ResponsibilitiesCoordinating patient care, managing medical records, liaising with healthcare providersScheduling appointments, answering phones, data entry, administrative tasks

The Medical Services Coordinator and Medical Office Assistant roles share some administrative duties but differ mainly in scope. The coordinator focuses on patient care coordination and healthcare management, often requiring specialized certifications, while the assistant handles general administrative tasks in medical settings.

What is the role of a medical services coordinator?

A medical services coordinator manages patient care coordination, schedules appointments, and ensures compliance with healthcare regulations. They often communicate with healthcare providers, patients, and insurance companies to facilitate efficient medical services and may use electronic health record systems. Strong organizational and communication skills are essential for this role.
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Medical Services Coordinator jobs near you
Infographic showing various Medical Services Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $47,971 per year, or $23.1 per hour.

Medical Services Coordinator

Knoxville, TN • On-site

Sunshine Services
1 - 10 employees
Learn more about Sunshine Servicesexternal

$17.50 - $18/hr

Full-time

Medical, Dental, Vision

Posted 14 days ago

Job description

Description

Responsible for managing, scheduling, and tracking all individuals supported medical, dental, psychiatric, vision, hearing, neurological, and specialty appointments while maintaining accurate documentation in compliance with DDA, MCO, and licensure requirements. 

Coordinate and provide transportation and accompaniment for individuals supported to and from medical appointments, programs, and employment as needed. 

Oversee medications for individuals supported, including ordering, reordering, deliveries, pickups, and communication with Sunshine Services' pharmacy. 

Conduct weekly medication audits in each residential home to ensure medication accuracy, proper storage, documentation compliance, and adherence to agency policies and regulatory requirements. Report all discrepancies and concerns to the Residential Director immediately and follow up to ensure corrective actions are completed. 

Provide education to individuals supported regarding medical procedures, treatments, medications, and healthcare needs as appropriate. 

Obtain and maintain all required annual medical consents and healthcare authorizations for individuals supported. 

Participate in monthly team meetings and meet weekly or bi-weekly with the Residential Director to review medical needs, compliance, and ongoing priorities. 

Attend annual Person-Centered Support Plan (PCSP) meetings or provide updated medical information for presentation by a Sunshine Services representative. 

Submit medical encounter documentation from annual and specialty appointments to Independent Support Coordinators, DDA Case Management, and other required parties via email or fax. 

Collaborate with Case Managers regarding medical information that impacts PCSPs, assessments, reports, and other required documentation. 

Coordinate and manage medication check-ins, organization, distribution, and delivery of all cycle medications for individuals supported. 

Ensure daily notes for all medical appointments are completed within the agency's 48-hour documentation requirement. 

Ensure interpreter services are scheduled and available for individuals supported requiring language assistance during medical appointments. 

Collaborate with the Representative Payee/Client Finance Department regarding Explanation of Benefits (EOBs), MCO cancellations, TennCare appeals, medication co-pays, medical billing concerns, and other financial matters related to the healthcare of individuals supported. 

Plan and coordinate discharge meetings and ensure continuity of care for individuals supported following discharge. 

Initiate, maintain, and manage patient portals for individuals supported to facilitate communication with healthcare providers and access to medical records. 

Perform other duties as assigned that support the health, safety, and well-being of the individuals supported and the operational effectiveness of Sunshine Services. 


The Medical Services Coordinator is directly responsible to the Residential Services Director. The Medical Services Coordinator will be expected to fulfill any responsible request for service, which is within the stated purpose of Sunshine Services. He/She will be bound by the regulations which are stated in the Sunshine Services policy manual, any subsequent regulations, which become a part of the Sunshine Services policy and the staff handbook. 

Requirements

Must complete certification classes for Medication Administration for Unlicensed Personnel. Must complete all required DDA training in a timely manner. Must maintain certifications and complete refresher training annually. Must have strong organizational skills, excellent verbal and written communication skills, and exceptional interpersonal communication skills. Must be at least 21 years of age, have a valid Tennessee driver's license and be insurable by the agency insurance company. 

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