ZipRecruiter

Log In

1

Hospital Patient Service Representative Jobs (NOW HIRING)

TidalHealth

Patient Service Representative

Berlin, MD · On-site

$17.09 - $23.08/hr

... Leapfrog Hospital Safety Guide for our unwavering commitment to patient care. Whether your ... Patient Service Representative Position Summary The Patient Service Representative provides ...

TidalHealth

Patient Service Representative

Salisbury, MD · On-site

$17.09 - $23.08/hr

... Leapfrog Hospital Safety Guide for our unwavering commitment to patient care. Whether your ... Patient Service Representative Position Summary The Patient Service Representative provides ...

TidalHealth

Patient Service Representative

Salisbury, MD · On-site

$17.09 - $23.08/hr

... Leapfrog Hospital Safety Guide for our unwavering commitment to patient care. Whether your ... Patient Service Representative Position Summary The Patient Service Representative provides ...

TidalHealth

Patient Service Representative

Delmar, DE · On-site

$17.09 - $23.08/hr

... Leapfrog Hospital Safety Guide for our unwavering commitment to patient care. Whether your ... Patient Service Representative Position Summary The Patient Service Representative provides ...

New

TidalHealth

Patient Service Representative

Salisbury, MD · On-site

$17.09 - $23.08/hr

... Leapfrog Hospital Safety Guide for our unwavering commitment to patient care. Whether your ... Patient Service Representative Position Summary The Patient Service Representative provides ...

TidalHealth

Patient Service Representative

Salisbury, MD · On-site

$17.09 - $23.08/hr

... Leapfrog Hospital Safety Guide for our unwavering commitment to patient care. Whether your ... Patient Service Representative Position Summary The Patient Service Representative provides ...

TidalHealth

Patient Service Representative

Berlin, MD · On-site

$17.09 - $23.08/hr

... Leapfrog Hospital Safety Guide for our unwavering commitment to patient care. Whether your ... Patient Service Representative Position Summary The Patient Service Representative provides ...

TidalHealth

Patient Service Representative

Delmar, DE

$17.09 - $23.08/hr

... Leapfrog Hospital Safety Guide for our unwavering commitment to patient care. Whether your ... Patient Service Representative Position Summary The Patient Service Representative provides ...

New

TidalHealth

Patient Service Representative

Salisbury, MD · On-site

$17.09 - $23.08/hr

... Leapfrog Hospital Safety Guide for our unwavering commitment to patient care. Whether your ... Patient Service Representative Position Summary The Patient Service Representative provides ...

clh

Patient Service Representative

Valencia, PA · On-site

$16.75 - $21.50/hr

POSITION SUMMARY The Patient Service Representative is responsible for assisting with the coordination of referrals, and entering the patient's clinical data into our system. The ideal Patient ...

clh

Patient Service Representative

Valencia, PA

$16.75 - $21.50/hr

POSITION SUMMARY The Patient Service Representative is responsible for assisting with the coordination of referrals, and entering the patient's clinical data into our system. The ideal Patient ...

Summit Hospital

Patient Service Representative

Frisco, CO · On-site

$18.50 - $31.25/hr

Anthony Summit Hospital is a Level III trauma center serviced by Flight For Life Colorado. We are ... Join our Patient Service Representative team. As a Patient Service Representative you will:

next page

Showing results 1-20

All JobsHospital Patient Service Representative Jobs

Hospital Patient Service Representative information

See salary details

$13

$19

$26

How much do hospital patient service representative jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for hospital patient service representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What are some typical challenges Hospital Patient Service Representatives face when interacting with patients and families?

Hospital Patient Service Representatives often encounter situations where patients or their families are anxious, upset, or confused about hospital procedures and billing. Balancing empathy with the need to efficiently process registrations and provide accurate information can be challenging. Representatives must remain patient, clear, and professional while navigating sensitive conversations and ensuring all necessary paperwork is completed. Building strong communication skills and staying familiar with hospital protocols are key to handling these interactions effectively.

What is the difference between Hospital Patient Service Representative vs Medical Office Assistant?

AspectHospital Patient Service RepresentativeMedical Office Assistant
CredentialsHigh school diploma; customer service skillsHigh school diploma; administrative skills
Work EnvironmentHospitals, clinics, healthcare facilitiesDoctor's offices, clinics, outpatient centers
Employer & IndustryHospitals, healthcare providersMedical practices, clinics
Primary ResponsibilitiesPatient check-in, scheduling, insurance verificationScheduling appointments, data entry, billing support

The Hospital Patient Service Representative and Medical Office Assistant roles share similarities in customer service and administrative tasks but differ mainly in work environment and specific duties. The Hospital Patient Service Representative focuses on patient intake and insurance in hospital settings, while the Medical Office Assistant handles administrative tasks in outpatient clinics. Both roles are essential in healthcare operations and often require similar certifications.

What are the key skills and qualifications needed to thrive as a Hospital Patient Service Representative, and why are they important?

To thrive as a Hospital Patient Service Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare or customer service. Familiarity with hospital information systems, electronic health record (EHR) software, and appointment scheduling tools is typically required. Exceptional interpersonal communication, problem-solving abilities, and a compassionate demeanor are crucial soft skills for this role. These skills ensure accurate patient processing, positive patient experiences, and efficient hospital operations.

What is a Hospital Patient Service Representative?

A Hospital Patient Service Representative is a professional who assists patients with administrative tasks during their hospital visit or stay. They help with patient registration, scheduling appointments, verifying insurance information, and answering questions about hospital services and procedures. These representatives serve as a key point of contact between patients, medical staff, and hospital departments, ensuring that patients have a smooth and positive experience. Their role requires strong communication, organizational, and customer service skills.
More about Hospital Patient Service Representative jobs
What cities are hiring for Hospital Patient Service Representative jobs? Cities with the most Hospital Patient Service Representative job openings:
What states have the most Hospital Patient Service Representative jobs? States with the most job openings for Hospital Patient Service Representative jobs include:
What job categories do people searching Hospital Patient Service Representative jobs look for? The top searched job categories for Hospital Patient Service Representative jobs are:
Hospital Patient Service Representative jobs near you
Infographic showing various Hospital Patient Service Representative job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 4% As Needed, 70% Full Time, 18% Part Time, and 7% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.
Patient Service Representative

Patient Service Representative

TidalHealth

Berlin, MD • On-site

$17.09 - $23.08/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

TidalHealth rating

6.3

Company rating: 6.3 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

667th of 885 rated healthcare providers

Job description

Why work at TidalHealth?
Join a triple 'A' rated team where clinical excellence meets a coastal lifestyle. At TidalHealth, you'll be part of an award-winning network spanning Maryland and Delaware, recognized by the Leapfrog Hospital Safety Guide for our unwavering commitment to patient care. Whether your expertise lies in specialized clinical fields like neurosurgery, academic mentorship through our graduate medical programs, or the critical professional and support roles that keep our network thriving, we provide the tools and tuition assistance you need to excel.
Patient Service Representative Position Summary
The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet patients and maintain financial information) under the direct supervision of the office supervisor.
Patient Service Representative Position Requirements
  • Three (3) years of clerical/administrative experience is preferred.
  • Experience in a healthcare setting and medical terminology preferred.
  • Experience working with Microsoft Office computer programs, practice management systems and spreadsheets preferred.

Patient Service Representative Work Schedule
  • Monday - Friday, Day Shift

Patient Service Representative Benefits
We provide a robust benefits suite for our eligible team members (36+ hours for 12-hour shifts; 37.5+ hours for standard shifts):
  • Health: Medical (including HSA), Dental, Vision, & Prescription
  • Wealth: Matching 403(b), Healthcare FSAs, & Dependent Care FSAs
  • Growth: $5,000 Tuition Assistance & Certification support
  • Balance: Generous PTO and Holidays, Onsite Child Care, Pet Insurance
  • Income Protection & Leave: Employer-Paid Short-Term Disability, Paid Leave Program, & Long-Term Disability (LTD for FT)
  • Life & Security: Employer-paid Life and additional voluntary benefits such as Accident, Critical Care, additional Life, and more

What TidalHealth employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply