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Prisma Health Patient Service Representative Jobs

Patient Service Representative

Fairfax, VA ยท On-site

$18 - $23/hr

Mental Health Support : offering all Inova team members, their spouses/partners, and their children ... Patient Service Representative 1: The Patient Service Representative 1 demonstrates accountability ...

Patient Service Representative

Fairfax, VA ยท On-site

$17.72 - $39.40/hr

Mental Health Support : offering all Inova team members, their spouses/partners, and their children ... Patient Service Representative 1: The Patient Service Representative 1 demonstrates accountability ...

Achieve Patient Satisfaction for Prisma Health. Results will be entered on the annual evaluation ... Customer service skills * Teamwork skills * Proficient computer skills (word processing) * Data ...

Patient Service Rep

Cranston, RI ยท On-site

$18.13 - $29.90/hr

The Patient Service Representative reports to the Practice Manager. The Patient Service ... Brown University Health employees are expected to successfully role model the organization's values ...

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Prisma Health Patient Service Representative information

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$13

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$26

How much do prisma health patient service representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for prisma health patient service representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What are popular job titles related to Prisma Health Patient Service Representative jobs?

For Prisma Health Patient Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Prisma Health Patient Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Patient Services Representative (Travelers Rest)

Travelers Rest, SC โ€ข On-site

WellStreet Urgent Care
Health Care and Social Assistanceย โ€ขย 201 - 500 employees

$16.50 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Job description

Prisma Health Urgent Care - Deliver Exceptional Patient Care with Purpose
Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join Prisma Health Urgent Care as a Patient Service Representative (PSR) and be the first point of contact in providing a welcoming and efficient patient experience. Your role is essential in ensuring seamless front-office operations while making a meaningful impact on those we serve.
As a Patient Service Representative, you will create a positive experience for every patient by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. This role is ideal for someone who enjoys customer service, problem-solving, and working in a team-oriented healthcare setting.
Why You'll Love Working Here:
  • LIFE-Work Balance & Flexible Schedule: Full-time (3-day/12-hour shifts, 8 AM - 8 PM) - No overnight shifts, so you can prioritize both your career and personal life!
  • Competitive Pay & Benefits: Medical, Dental, Vision, Prescription, Pet Insurance & more
  • Paid Time Off & Holidays: Recharge and take care of yourself
  • 401K with Company Match: Plan for your future
  • Wellness Support: Employee Assistance Program (EAP) & Wellness Initiatives
  • Professional Growth: Leadership opportunities & professional development

Key Responsibilities:
  • Warm Welcome: Greet and assist all patients and visitors with a positive attitude, ensuring they feel comfortable and valued.
  • Patient and Business Documentation: Maintain confidentiality while collecting and organizing important patient and business documents.
  • Insurance Verification: Analyze health insurance benefits, verify eligibility, and provide patients with relevant payment policies and billing/collection information.
  • Financial Responsibility: Determine and collect each patient's financial responsibility, ensuring transparency and clarity about costs.
  • Collaborative Support: Assist the practice manager, providers, and other staff members as needed to ensure smooth daily operations.
  • Compliance: Understand and enforce healthcare regulatory requirements such as HIPAA and OSHA standards, ensuring all documentation and processes are handled according to guidelines.
  • Administrative Duties: Perform office procedures and general administrative tasks; proficiently operate office medical equipment.
  • Quality Assurance: Oversee compliance with quality assurance programs, CLIA waived laboratory requirements, and patient result trackers.
  • Travel Requirement: Support staffing and operational needs by traveling to other Prisma Health Urgent Care locations as required.

Required Qualifications:
  • Education: High school diploma or equivalent, Medical Administrative Assistant certificate a plus
  • Experience: 1+ year of experience in a medical office or healthcare setting preferred
  • Skills: Strong communication, attention to detail, and ability to multitask in a busy environment
  • Technical Skills: Strong computer skills required, with the ability to efficiently multitask and work across multiple screens simultaneously. Experience using Electronic Medical Records (EMR) software, EPIC preferred
  • Flexibility: Ability to work 12-hour shifts, including some weekends and holidays
  • Team Player: A proactive, friendly, and patient-focused approach to service

At Prisma Health Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you're looking for a career where your contributions truly matter, apply today and be part of something bigger!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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About WellStreet

Sourced by ZipRecruiter

Industry

Health care and social assistance, medical and diagnostic laboratories and home health care services

Company size

201 - 500 Employees

Headquarters location

Atlanta, GA, US