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Hospital Patient Service Representative Jobs (NOW HIRING)

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Patient Service Representative

Valencia, PA

$16.75 - $21.50/hr

POSITION SUMMARY The Patient Service Representative is responsible for assisting with the coordination of referrals, and entering the patient's clinical data into our system. The ideal Patient ...

usrs2

Patient Service Representative

Birmingham, AL

$16.50 - $20.75/hr

Full-time Patient Service Representative Schedule: Monday-Friday 8am-4:30pm Location: 7500 Hugh ... Hospital * Experience in Authorizations and Insurance Verification Preferred * Ability to Handle ...

usrs2

Patient Service Representative

Tyler, TX

$16.50 - $21/hr

The Patient Service Representative will assist patients with check in, check out, insurance ... or Hospital is highly preferred * Experience with Insurance Authorizations and Verification

usrs2

Patient Service Representative

Birmingham, AL · On-site

$16.50 - $20.75/hr

Full-time Patient Service Representative Work Schedule: Monday-Friday 11am-7pm American Health ... Hospital * Experience in Authorizations and Insurance Verification Preferred * Ability to Handle ...

Synergy Direct LLC

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Patient Service Representative

Pomona, CA · On-site

$21 - $23/hr

The Patient Service Representative will be responsible for: * Serving as the primary point of contact for patients in person and by phone * Greeting patients, assisting with concerns, and escalating ...

ZOLL LifeVest

Patient Service Representative

Flagstaff, AZ · On-site

$17.50 - $22.25/hr

A typical LifeVest ® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the ...

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Hospital Patient Service Representative information

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How much do hospital patient service representative jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for hospital patient service representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What are some typical challenges Hospital Patient Service Representatives face when interacting with patients and families?

Hospital Patient Service Representatives often encounter situations where patients or their families are anxious, upset, or confused about hospital procedures and billing. Balancing empathy with the need to efficiently process registrations and provide accurate information can be challenging. Representatives must remain patient, clear, and professional while navigating sensitive conversations and ensuring all necessary paperwork is completed. Building strong communication skills and staying familiar with hospital protocols are key to handling these interactions effectively.

What is the difference between Hospital Patient Service Representative vs Medical Office Assistant?

AspectHospital Patient Service RepresentativeMedical Office Assistant
CredentialsHigh school diploma; customer service skillsHigh school diploma; administrative skills
Work EnvironmentHospitals, clinics, healthcare facilitiesDoctor's offices, clinics, outpatient centers
Employer & IndustryHospitals, healthcare providersMedical practices, clinics
Primary ResponsibilitiesPatient check-in, scheduling, insurance verificationScheduling appointments, data entry, billing support

The Hospital Patient Service Representative and Medical Office Assistant roles share similarities in customer service and administrative tasks but differ mainly in work environment and specific duties. The Hospital Patient Service Representative focuses on patient intake and insurance in hospital settings, while the Medical Office Assistant handles administrative tasks in outpatient clinics. Both roles are essential in healthcare operations and often require similar certifications.

What are the key skills and qualifications needed to thrive as a Hospital Patient Service Representative, and why are they important?

To thrive as a Hospital Patient Service Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare or customer service. Familiarity with hospital information systems, electronic health record (EHR) software, and appointment scheduling tools is typically required. Exceptional interpersonal communication, problem-solving abilities, and a compassionate demeanor are crucial soft skills for this role. These skills ensure accurate patient processing, positive patient experiences, and efficient hospital operations.

What is a Hospital Patient Service Representative?

A Hospital Patient Service Representative is a professional who assists patients with administrative tasks during their hospital visit or stay. They help with patient registration, scheduling appointments, verifying insurance information, and answering questions about hospital services and procedures. These representatives serve as a key point of contact between patients, medical staff, and hospital departments, ensuring that patients have a smooth and positive experience. Their role requires strong communication, organizational, and customer service skills.
More about Hospital Patient Service Representative jobs
What cities are hiring for Hospital Patient Service Representative jobs? Cities with the most Hospital Patient Service Representative job openings:
What states have the most Hospital Patient Service Representative jobs? States with the most job openings for Hospital Patient Service Representative jobs include:
What job categories do people searching Hospital Patient Service Representative jobs look for? The top searched job categories for Hospital Patient Service Representative jobs are:
Hospital Patient Service Representative jobs near you
Infographic showing various Hospital Patient Service Representative job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 4% As Needed, 70% Full Time, 18% Part Time, and 7% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Patient Service Representative

St Anthony North Hospital

Westminster, CO • On-site

$18 - $29.46/hr

Other

Posted 5 days ago

Job description

Where You'll Work
For more than 50 years, St. Anthony North Hospital has delivered optimal health care to the communities of Westminster, Erie, Brighton, Broomfield, Northglenn and Thornton. Highlights of our campus include 60,000 square feet of integrated primary and specialty care physician clinics, ambulatory surgery center, birthing center with private birthing suites, Level III Trauma Center with 24/7 emergency services, over 150 inpatient beds and an outpatient diagnostics center with lab and imaging services. In 2023, we received our prestigious Magnet designation! We are so proud of our nursing staff for this achievement, which is awarded to less than 6 percent of hospitals in the United States. Built on the pillars of convenience, wellness and person-centered care, we offer inpatient and outpatient care at one site, with an emphasis on preventive health, wellness and health education.
Job Summary and Responsibilities
You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills - but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.
Join our Patient Service Representative team. As a Patient Service Representative you will:
  • Provide clerical/office support within a physician clinic, including, reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources.
  • Support through communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient.
  • Demonstrate personal accountability for relationship- based care, organizational mission, and core values.

Job Requirements
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
  • Previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic knowledge of computer software i.e. Microsoft Word, E-mail, Excel , etc.
  • High School Diploma or GED required

Physical Requirements - Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally

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