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Hospital Patient Service Representative Jobs (NOW HIRING)

ZOLL LifeVest

Patient Service Representative

Flagstaff, AZ · On-site

$17.50 - $22.25/hr

A typical LifeVest ® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the ...

ZOLL LifeVest

Patient Service Representative

Flagstaff, AZ · On-site

$17.50 - $22.25/hr

A typical LifeVest ® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the ...

Kaleida Health

Patient Service Rep

Bradford, PA · On-site

$14.75 - $18.75/hr

Patient Service Rep Location: Bradford Regional Medical Cntr Location of Job: US:PA:Bradford Work ... Olean General Hospital's mission is to advance the health of our community, and we believe our ...

Main Line Health

Patient Service Representative

Broomall, PA · On-site

$17.50 - $22/hr

Patient Services Representative Could you be our next Patient Services Representative with Main Line HealthCare? Main Line HealthCare practices are located throughout Montgomery County, Chester ...

Main Line Health

Patient Service Representative

Media, PA · On-site

$17.50 - $22.25/hr

Patient Services Representative Could you be our next Patient Services Representative with Main Line HealthCare? Main Line HealthCare practices are located throughout Montgomery County, Chester ...

Brown University Health

Patient Service Rep

Cranston, RI · On-site

$18.13 - $29.90/hr

Patient Service Representative Summary: The Patient Service Representative reports to the Practice Manager. The Patient Service Representative oversees and verifies the financial processes associated ...

Lumexa Imaging

Patient Service Representative

Rome, GA · On-site

$17.50 - $22.25/hr

Patient Service Representative Lumexa Imaging is one of the country's largest providers of ... Hospital * Experience in Authorizations and Insurance Verification Preferred * Ability to Handle ...

usrs2

Patient Service Representative

Aurora, CO · On-site

$17.75 - $22.50/hr

Full-time Patient Service Representative at Touchstone Medical Imaging Aurora Opening Shift 7:30am ... Hospital * Experience in Authorizations and Insurance Verification preferred * Ability to Handle ...

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Hospital Patient Service Representative information

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How much do hospital patient service representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for hospital patient service representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What is a hospital patient service representative?

A Hospital Patient Service Representative is a professional who assists patients with administrative tasks during their hospital visit or stay. They help with patient registration, scheduling appointments, verifying insurance information, and answering questions about hospital services and procedures. These representatives serve as a key point of contact between patients, medical staff, and hospital departments, ensuring that patients have a smooth and positive experience. Their role requires strong communication, organizational, and customer service skills.

What are the key skills and qualifications needed to thrive as a hospital patient service representative?

To thrive as a Hospital Patient Service Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare or customer service. Familiarity with hospital information systems, electronic health record (EHR) software, and appointment scheduling tools is typically required. Exceptional interpersonal communication, problem-solving abilities, and a compassionate demeanor are crucial soft skills for this role. These skills ensure accurate patient processing, positive patient experiences, and efficient hospital operations.

What are some typical challenges hospital patient service representatives face when interacting with patients and families?

Hospital Patient Service Representatives often encounter situations where patients or their families are anxious, upset, or confused about hospital procedures and billing. Balancing empathy with the need to efficiently process registrations and provide accurate information can be challenging. Representatives must remain patient, clear, and professional while navigating sensitive conversations and ensuring all necessary paperwork is completed. Building strong communication skills and staying familiar with hospital protocols are key to handling these interactions effectively.

What is the difference between Hospital Patient Service Representative vs Medical Office Assistant?

AspectHospital Patient Service RepresentativeMedical Office Assistant
CredentialsHigh school diploma; customer service skillsHigh school diploma; administrative skills
Work EnvironmentHospitals, clinics, healthcare facilitiesDoctor's offices, clinics, outpatient centers
Employer & IndustryHospitals, healthcare providersMedical practices, clinics
Primary ResponsibilitiesPatient check-in, scheduling, insurance verificationScheduling appointments, data entry, billing support

The Hospital Patient Service Representative and Medical Office Assistant roles share similarities in customer service and administrative tasks but differ mainly in work environment and specific duties. The Hospital Patient Service Representative focuses on patient intake and insurance in hospital settings, while the Medical Office Assistant handles administrative tasks in outpatient clinics. Both roles are essential in healthcare operations and often require similar certifications.

How do I become a hospital patient service representative?

To become a hospital patient service representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Some employers prefer candidates with healthcare-related certifications or experience, and on-the-job training is often provided. Familiarity with hospital computer systems and a professional demeanor are also important for success in this role.

How to get started in a hospital patient service representative career?

To start a career as a hospital patient service representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Relevant experience in healthcare settings or familiarity with medical terminology can be beneficial, and some employers may require certification or training programs in patient services or healthcare administration.

What are the duties of a hospital patient service representative?

A hospital patient service representative is responsible for greeting patients, verifying their information, scheduling appointments, and assisting with insurance and billing inquiries. They serve as a liaison between patients and medical staff, ensuring smooth communication and a positive patient experience. Strong communication skills and familiarity with medical records and billing software are essential for this role.
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Hospital Patient Service Representative jobs near you
Infographic showing various Hospital Patient Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Patient Service Representative

Flagstaff, AZ • On-site

ZOLL LifeVest
Medical Equipment and Supplies Manufacturing • 501 - 1,000 employees
Learn more about ZOLL LifeVestexternal

$17.50 - $22.25/hr

Contractor

Re-posted 17 days ago

Job description

Position Title: Patient Service Representative (PSR)
Remote independent contract worker position
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest® has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®.
LifeVest® is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
  • Contact caregivers and family to schedule services
  • Willingness to accept assignments which could include daytime, evenings, and/or weekends.
  • Travel to patient's homes and health care facilities to provide services
  • Train the patient and other caregivers of patient (if applicable) in the use of LifeVest®
  • Program LifeVest® according to the prescribing physician's orders
  • Measure the patient and determine correct garment size
  • Review with patient, and have patient sign, all necessary paperwork applicable to the service.
  • Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
  • Manage device and garment inventory
  • Disclose family relationship with any potential referral source

Qualifications:
  • Have 1 year patient care experience
    • Patient experience must be in a paid professional environment (not family caregiver)
  • Patient experience must be documented on resume
  • Completion of background check
    • Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
  • Disclosure of personal NPI number (if applicable)
  • Valid driver's license and car insurance and/or valid state ID
  • Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
  • Willingness to pay for vendor credentialing through Vendormate to access hospital.
ZOLL LifeVest logo

About ZOLL LifeVest

Sourced by ZipRecruiter

Industry

Medical equipment and supplies manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Pittsburgh, PA, US

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