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Patient Financial Services Rep Ii Jobs (NOW HIRING)

$17.25 - $18.75/hr

Experience Minimum of 2 years' experience within a hospital or clinical environment, an insurance ... service in a health care environment. General knowledge of patient access financial counseling ...

$18.75 - $20.50/hr

PFS Representative Position Summary: As a member of our Patient Financial Services team, you will be responsible for using an electronic billing system to resolve billing issues and produce timely ...

$15.50 - $16.75/hr

Job Summary Responsible for managing moderate-complexity patient account activities to optimize ... High school diploma or equivalent Experience Requirement: 2-3 years of experience An equivalent ...

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Patient Financial Services Rep Ii information

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$14

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$24

How much do patient financial services rep ii jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for patient financial services rep ii in the United States is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $18.03 per hour, depending on experience, location, and employer.

What are some typical challenges a Patient Financial Services Rep II might encounter when assisting patients with billing inquiries?

As a Patient Financial Services Rep II, you may frequently handle complex billing questions, insurance denials, and payment disputes. It's common to encounter patients who are frustrated or confused about their statements, so strong communication and problem-solving skills are essential. Navigating different insurance policies and staying up-to-date with regulatory changes can also pose challenges. However, these experiences can strengthen your expertise and prepare you for advancement into supervisory or specialized roles within revenue cycle management.

What does a Patient Financial Services Rep II do?

A Patient Financial Services Rep II is responsible for managing patient billing, insurance claims, and payment collections within a healthcare facility. They assist patients in understanding their medical bills, verify insurance coverage, process payments, and resolve any financial discrepancies. This role often requires strong communication skills and knowledge of healthcare billing systems to ensure accurate and timely processing of accounts. Additionally, they may act as a liaison between patients, insurance companies, and healthcare providers to facilitate smooth financial operations.

What are the key skills and qualifications needed to thrive as a Patient Financial Services Rep II, and why are they important?

To excel as a Patient Financial Services Rep II, you need strong knowledge of medical billing, insurance verification, and patient account management, often supported by experience in healthcare administration or a related field. Familiarity with billing software, electronic health records (EHR) systems, and payer portals is typically required. Excellent communication, attention to detail, and customer service skills help you resolve patient inquiries and collaborate with healthcare teams. These competencies ensure accurate billing, timely payments, and a positive patient experience, which are critical for healthcare revenue cycle success.

What is the difference between Patient Financial Services Rep Ii vs Patient Financial Services Rep I?

AspectPatient Financial Services Rep IPatient Financial Services Rep II
CredentialsHigh school diploma or equivalent; some roles may require basic healthcare or billing certificationsSame as Rep I, often with additional experience or certifications
Work EnvironmentEntry-level, clerical setting within healthcare facilitiesSimilar environment, with increased responsibilities
ResponsibilitiesAssisting patients with billing, payments, and insurance questionsHandling complex billing issues, verifying insurance, and supporting collections

Patient Financial Services Rep II typically has more experience and handles more complex tasks compared to Patient Financial Services Rep I, but both roles share similar credentials and work environments within healthcare billing departments.

More about Patient Financial Services Rep Ii jobs
Infographic showing various Patient Financial Services Rep Ii job openings in the United States as of July 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,182 per year, or $18.4 per hour.